Linde India : Business Responsibility & Sustainability Report 2022-23

Annual Report 2022-23 39

Business Responsibilty and

Sustainability Report

Our Purpose

Linde India Limited is a member of Linde plc group which is a leading global industrial gases and engineering group. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain and protect our planet.

Linde India Limited is a leading industrial gases Company in India.

Our Vision

We are committed to fulfilling our vision to be the best performing global industrial gases and engineering company, where our people deliver innovative and sustainable solutions for our customers in a connected world.

Our Mission

We live our mission of making our world more productive every day. Through our high-technology solutions, technologies and services we are making our customers more successful and helping to sustain and protect our planet.

Our Values

Safety		Integrity		Community		Inclusion		Accountability

Sustainable Development

Globally, we have set our Sustainable Development Targets in phases - phase 1 is 2018 to 2028, phase 2 is 2029 to 2035 and phase 3 is beyond 2035.

Targets of Linde India Limited for 2018-202835% reduction in GHG emissions intensity 15% female representation

Best-in-class operational safety levels

50% increase in philanthropy towards environment More than 2x low carbon electricity sourcing

Increasing Renewable Energy Utilization

Linde's energy management team in India signed several long- term power contracts to source renewable energy by setting up photovoltaic systems and wind turbines at several sites. These contracts help Linde source at a rate that is less expensive than if obtained from the grid. All projects are planned to be fully commissioned by 2024. This will result in more than triple renewable energy as compared to 2021 and reduce Scope 2 GHG emissions by 20 percent.

Lowering Fleet Emissions

In India we have successfully implemented lesser run of fleet of trucks through optimisation of storage tanks and increase payload efficiency, better planning of distribution schedule to customers, use of telemetry. CNG trucks have been included in the fleet and the Company is exploring options in LNG segment as well.

40 Linde India Limited

SECTION A: GENERAL DISCLOSURES

1. DETAILS OF THE LISTED ENTITY

	1	Corporate Identity Number (CIN) of the Listed Entity		L40200WB1935PLC008184
	2	Name of the Listed Entity			Linde India Limited
	3	Year of Incorporation			1935
	4	Registered office address			Oxygen House, P-43 Taratala Road, Kolkata - 700088
	5	Corporate address			Oxygen House, P-43 Taratala Road, Kolkata - 700088
	6	E-mail			[e-mail]
	7	Telephone			[phone]
	8	Website			www.linde.in
	9	Financial Year for which reporting is being done		1 January 2022 - 31 March 2023
	10	Name of the Stock Exchange(s) where shares are listed		BSE Limited
						National Stock Exchange of India Ltd.
	11	Paid-up Capital			Rs. 852,842,230/-
	12	Name and contact details (telephone, email address) of the		Mr Amit Dhanuka
		person who may be contacted in case of any queries on the	Contact details: Telephone [phone]
		BRSR report			E-mailaddress: [e-mail]
	13	Reporting boundary - Are the disclosures under this report		Standalone
		made on a standalone basis (i.e. only for the entity) or on a
		consolidated basis (i.e. for the entity and all the entities which
		form a part of its consolidated financial statements, taken
		together)
	II.	PRODUCTS/SERVICES
	14 Details of business activities (accounting for 90% of the turnover):
	Sl. No.	Description of Main Activity	Description of Business Activity	% of Turnover of the entity
	1		Manufacturing	Manufacturing of liquefied or compressed	70.62%
				inorganic industrial or medical gases
	2		Construction	Construction of utility projects	29.38%
	15 Products/Services sold by the entity (accounting for 90% of the entity's Turnover):
	Sl. No.	Product/Service		NIC Code	% of Total Turnover contributed
	1		Liquefied or compressed inorganic			20111	70.62%
			industrial or medical gases
	2		Project Engineering			42209	29.38%
III. OPERATIONS
16 Number of locations where plants and/or operations/offices of the entity are situated:
			Location	Number of Plants		Number of Offices	Total
			National	18		4	22
			International	NIL		NIL	NIL

Annual Report 2022-23 41

17	Markets served by the entity:
a.	Number of locations
Locations	Number
National (No. of States)	PAN India level
International (No. of Countries)	5

b. What is the contribution of exports as a percentage of the total turnover of the entity? Revenue from Export - Rs. 588.51 million (15 months period ended 31 March 2023)

% of total turnover of the Company - 1.88%

c. A brief on types of customers

Our industrial and specialty gas portfolio typically caters to applications in industries like steel, automotive, pharma, metal fabrication, chemicals, food & beverage, solar panels, science and research etc. The healthcare segment focuses on gases delivery to hospitals and healthcare establishments. The Project Engineering Division provides customized engineering solutions across various industries - from natural gas and oil refining through petrochemicals and fertilizers to electronics and metal processing.

IV.

EMPLOYEES

18

Details as at the end of 15 months period ended 31 March 2023:

a. Employees and workers (including differently abled):

Sl. No.

Particulars

Total (A)

Male

Female

No. (B)

% (B / A)

No. (C)

% (C / A)

Employees

1

Permanent (D)

207

188

90.8

19

9.2

2

Other than Permanent (E)

138

132

95.7

6

4.3

3

Total employees (D + E)

345

320

92.7

25

7.3

Workers

4

Permanent (F)

39

38

97.4

1

2.6

5

Other than Permanent (G)

613

612

99.8

1

0.2

6

Total workers (F + G)

652

650

99.6

2

0.4

b. Differently abled Employees and workers:

Sl. No.

Particulars

Total (A)

Male

Female

No. (B)

% (B / A)

No. (C)

% (C / A)

Differently abled Employees

1

Permanent (D)

NIL

NIL

NIL

NIL

NIL

2

Other than Permanent (E)

NIL

NIL

NIL

NIL

NIL

3

Total employees (D + E)

NIL

NIL

NIL

NIL

NIL

Differently abled Workers

4

Permanent (F)

NIL

NIL

NIL

NIL

NIL

5

Other than Permanent (G)

NIL

NIL

NIL

NIL

NIL

6

Total workers (F + G)

NIL

NIL

NIL

NIL

NIL

19

Participation/Inclusion/Representation of women

Total (A)

No. and percentage of Females

No. (B)

% (B / A)

Board of Directors

6

2

33.33%

Key Management Personnel

3

NIL

NIL

42 Linde India Limited

20 Turnover rate for permanent employees and workers (Disclose trends for the past 3 years):

	15 months period ended 31.03.2023		FY-2021		FY-2020 (Turnover rate in the year
	(Turnover rate in current FY) in %	(Turnover rate in previous FY) in %	prior to the previous FY) in %
	Male	Female	Total	Male	Female	Total	Male	Female	Total
Permanent Employees	16.9	11.1	16.1	13.7	12.1	13.6	8.4	20.3	9.4
Permanent Workers	19.2	NIL	19.2	4.25	NIL	4.25	6.2	NIL	6.2

1. HOLDING, SUBSIDIARY AND ASSOCIATE COMPANIES (INCLUDING JOINT VENTURES) 21 (a) Names of holding / subsidiary / associate companies / joint ventures

	Sl. No. Name of the holding/subsidiary/ associate companies/joint ventures (A)	Indicate whether holding / Subsidiary /	% of shares held
			Associate / Joint Venture	by listed entity
	1	The BOC Group Ltd., U.K.	Holding	NIL
	2	Bellary Oxygen Company Pvt. Ltd.	Joint Venture	50%
3	Linde South Asia Services Pvt. Ltd.	Joint Venture	50%
4	Avaada MHYavat Pvt. Ltd.	Associate	26%
5	FPEL Surya Pvt. Ltd.	Associate	26%

1. Does the entity indicated at column A, participate in the Business Responsibility initiatives of the listed entity? (Yes/No) The Holding Company does participate in the Business Responsibility initiatives.

VI. CSR DETAILS
22
(i) Whether CSR is applicable as per Section 135 of Companies Act, 2013	Yes
(ii) Turnover (Rs.)	31,355.20 million
(iii) Net worth (Rs.)	31,139.48 million

VII. TRANSPARENCY AND DISCLOSURES COMPLIANCES

23 Complaints/Grievances on any of the principles (Principles 1 to 9) under the National Guidelines on Responsible Business Conduct:

	Stakeholder group	Grievance Redressal	15 months period ended 31 March 2023		FY - 2021
	from whom complaint	Mechanism in Place (Yes/No)	(Current Financial Year)	(Previous Financial Year)
	is received	(If Yes, then provide web-link	No. of	No. of	Remarks	No. of	No. of	Remarks
		for grievance redress policy)	complaints	complaints		complaints	complaints
			filed	pending		filed	pending
			during the	resolution		during the	resolution at
			year	at close of		year	close of the
				the year			year
	Communities	There are feedbacks which	NIL	NIL	-	NIL	NIL	-
		are considered for resolution
		on a time bound basis
	Investors (other than	Not Applicable
shareholders)
Shareholders	Yes	41	NIL	-	10	4	Pending 4
		[e-mail]						complaints were
								resolved within
								the next quarter.
	Employees and	Each departmental heads act	NIL	NIL	-	NIL	NIL	-
workers	as the first level of Grievance
		Redressal bench and
		attempts fair and transparent
		resolution. If not resolved the
		grievance is escalated.
	Customers	Yes, please refer to answer	536	1	Pending	470	0	-
		to Essential Indicator Q1 of			redressal due to
		Principle 9			long standing
					unavailability of
					spare parts.
	Value Chain Partners	No			No Mechanism
	Other (please specify)	Not Applicable

Annual Report 2022-23 43

24 Overview of the entity's material responsible business conduct issues:

Please indicate material responsible business conduct and sustainability issues pertaining to environmental and social matters that present a risk or an opportunity to your business, rationale for identifying the same, approach to adapt or mitigate the risk along-with its financial implications, as per the following format:

Sl. No.	Material issue	Indicate	Rationale for identifying the risk/opportunity	In case of risk,	Financial implications
	identified	whether risk		approach to adapt	of the risk or
		or opportunity		or mitigate	opportunity (Indicate
		(R/O)			positive or negative
					implications)
1.	Decarbonization	Opportunity	Low carbon power sourcing and efforts to reduce	-	Positive
	Investment and		GHG intensity will impact the cost positively.
	Innovation
2.	Occupational	Opportunity	Aiming to achieve operational safety better than	-	Positive
	and Distribution		industry levels and also achieving Annual vehicle
	safety		Incident Rate of < 2.5 /million KM ensures greater
			productivity and better distribution, resulting in to
			increased corporate profit.
3.	Diversity and	Opportunity	Company's target of 15% women representation by	-	Positive
	Inclusion		2028, shall attract better talent and consequently
			superior work and performance. This translates into
			better corporate bottom line.
4.	Climate Change	Risk	The potential impact of this is both short term and	Building resilience	Negative
			long term. The climate risk assessment done by

Linde Group identifies physical as well as transient risks to our business.

SECTION B: MANAGEMENT AND PROCESS DISCLOSURES

This section is aimed at helping businesses demonstrate the structures, policies and processes put in place towards adopting the NGRBC Principles and Core Elements.

Disclosure	P	P	P	P	P	P	P	P	P
Questions	1	2	3	4	5	6	7	8	9
Policy and management processes
1 a. Whether your entity's policy/policies cover	Yes	Yes	Yes	Yes	Yes	Yes	No	Yes	Yes
each principle and its core elements of the
NGRBCs. (Yes/No)

1. Has the policy been approved by the Board? The Company has adopted the policies of Linde plc Group in its system. However, these

	(Yes/No)	have not been formally approved by the Company's Board.
c.	Web Link of the Policies, if available	Code of Business Integrity: https://www.linde.com/-/media/linde/merger/
		documents/corporate-governance/code-of-business-integrity.pdf?la=en
		Global Management System to Foster Product Stewardship: https://www.linde.com/
		about-linde/safety-and-environment/product-stewardship/managing-product-
		stewardship
		Global Diversity & Inclusion Guidelines: https://www.linde.com/-/media/linde/
		merger/documents/diversity-and-inclusion/linde_global_di_policy.pdf?la=en
		Linde Supplier Code of Conduct: https://www.linde.com/-/media/linde/merger/
		documents/global-procurement/linde_global_supplier_code_of_conduct.pdf?la=en
		Human Rights: https://www.linde.com/sustainable-development/policies-and-position-
		statements/human-rights-policy
		Health Safety Environment Policy: https://www.linde.com/about-linde/safety-and-
		environment/safety-health-environment-policies/health-safety-environment-hse-policy
		Water Position Statement: https://www.linde.com/sustainable-development/policies-
		and-position-statements/water-position-statement