As soon as the news about the cyclone 'Michaung' was reported,
Post cyclone, committed to bring back mobility to customers' lives in this hour of distress,
The Company has identified and assigned area-specific Service Managers to assist distressed customers. Their contact information has been shared for direct communication so that customers get quick service support, mobilized 46 tow trucks from neighbouring cities and activated 34 Maruti Road Side Assistance vehicles for quick response, augmented spare parts inventory for ready availability, created a pool of trained manpower from its service workshops, in nearby cities, for quicker redressal, and collaborated with insurance firms for faster claim processing and settlement.
The Company is making all efforts to quickly repair and handover the impacted vehicles to its customers. To ensure customer mobility is not hampered even when their vehicle is under repair, the Company is providing loaner cars and has also partnered with cab service providers.
Issued by:
Corporate Communication
1,
Vasant Kunj, New Delhi Ph: 91-11-4678 1000
Email: corp.comm@maruti.co.in | Twitter: @Maruti_Corp
Website: www.marutisuzuki.com
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