Speaking at a press conference,
Asked about the possibility of Mizuho seeking damages from Hitachi,
Hitachi also acknowledged separately that its equipment was involved in the incident and vowed to cooperate in Mizuho's investigation into the matter.
"The system failures have caused great inconvenience and worries. We will have to make utmost efforts to win back trust in the group,"
Mizuho announced a series of steps that have been or will be implemented to prevent future failures, such as enhancing monitoring and replacing or improving hardware.
The spate of glitches
Mizuho has set up a third party panel of experts to look into the system failures that made thousands of automated teller machines nationwide temporarily unavailable and delayed 263 foreign currency-denominated remittances to other banks in
On
Around 80 percent of Mizuho's ATMs in operation, or 4,318, were temporarily suspended while 5,244 bank cards and books were stuck in the machines. Mizuho has made modifications so that such cards and books will not stay inside and will be returned.
Mizuho has reported its findings to
==Kyodo
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