Relationship management is vital in the banking industry. Even more important for banks than expanding in capacity is ensuring that clients feel connected after making personal interaction during their banking experiences, regardless of the level at which this happens.
As a result, the Head of Business Banking,
This was true long before COVID-19 compelled many businesses, individuals and organisations to reconsider their business practices. Banks need to enable clients--both current and future--to e-communicate with their banking partner as a single entity, someone with a complete understanding of all banking transactions, from a request for an overdraft to applying for a tech loan.
Du Plessis is a Chartered Accountant with an Honours degree in Taxation, who is helping to pave the way for women in banking management.
Du Plessis added that her team celebrates small victories frequently. For them, passion remains one of the most important building blocks of the client-bank partnership value chain. Therefore, the Business Banking division's emphasis on creating micro-business strategies for clients is their main priority. They draw on specialist expertise, expert opinion, and professionalism that are available throughout the bank, including the wider
"Given the centralisation of banking services the division delivers,
Her well-known and award-winning Business Management team, which won a PMR Diamond award earlier this year and the Gold award in 2020; also in 2020 they were named Nedbank Sales Team of the Year, are quick to admit they do not work alone, praising
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