(dollars in thousands, except share and per share data)


                           Forward Looking Statements

Certain statements contained in this report and other publicly available documents incorporated herein by reference constitute "forward looking statements" within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Act of 1934, as amended (the "Exchange Act"), and as defined in the Private Securities Litigation Reform Act of 1995. Such statements are often, but not always, identified by the use of such words as "believes," "anticipates," "expects," "intends," "plan," "goal," "seek," "project," "estimate," "strategy," "future," "likely," "may," "should," "will," and other similar expressions. Such statements involve various important assumptions, risks, uncertainties, and other factors, many of which are beyond our control, particularly with regard to developments related to the Coronavirus ("COVID-19") pandemic, and which could cause actual results to differ materially from those expressed in such forward looking statements. These factors include, but are not limited to: the effects of COVID-19 on our business, operations, customers and capital position; higher default rates on loans made to our customers related to COVID-19 and its impact on our customers' operations and financial condition; the impact of COVID-19 on local, national and global economic conditions; unexpected changes in interest rates or disruptions in the mortgage market related to COVID-19; the effects of various governmental responses to COVID-19; changes in political, economic or other factors, such as inflation rates, recessionary or expansive trends, taxes, the effects of implementation of legislation and the continuing economic uncertainty in various parts of the world; competitive pressures; fluctuations in interest rates; the level of defaults and prepayment on loans made by the Company; unanticipated litigation, claims, or assessments; fluctuations in the cost of obtaining funds to make loans; and regulatory changes. Additional detailed information concerning such factors is available in the Company's filings with the Securities and Exchange Commission, under the Exchange Act, including the disclosure under the heading "Item 1A. Risk Factors" of Part I of the Company's Annual Report on Form 10-K for the fiscal year ended December 31, 2020. Readers are cautioned not to place undue reliance on such forward looking statements, which speak only as of the date hereof. The Company undertakes no obligation and disclaims any intention to republish revised or updated forward looking statements, whether as a result of new information, unanticipated future events or otherwise.


                               Financial Overview

BUSINESS OVERVIEW: The Company is primarily engaged in commercial and retail banking, offering a blend of commercial and consumer banking services within southeastern Ohio as well as western West Virginia. The banking services offered by the Bank include the acceptance of deposits in checking, savings, time and money market accounts; the making and servicing of personal, commercial, floor plan and student loans; the making of construction and real estate loans; and credit card services. The Bank also offers individual retirement accounts, safe deposit boxes, wire transfers and other standard banking products and services. Furthermore, the Bank offers Tax Refund Advance Loans ("TALs") to Loan Central tax customers. A TAL represents a short-term loan offered by the Bank to tax preparation customers of Loan Central. TAL originations began in 2020 in response to a state law enacted in 2019 that placed various restrictions on Loan Central's short-term and small loan originations. As a result, the Company changed its business model beginning in 2020 from assessing TAL fees to assessing tax preparation fees.

IMPACT of COVID-19: COVID-19 has continued to cause significant disruption in the United States and international economies and financial markets. The primary markets served by the Company in southeastern Ohio and western West Virginia have been significantly impacted by COVID-19, which has changed the way we live and work. The actions taken by the Governors of the States of Ohio and West Virginia beginning in March of 2020 were imposed to mitigate the spread and lessen the public health impact of COVID-19. During this time, the Bank's primary channels of serving our customers have primarily consisted of drive-thru, mobile, and online banking services and appointment-only lobby services. We have leveraged our digital banking platform with our customers, and we have implemented company-wide remote working arrangements. In March 2021, the Company re-opened the lobbies of all the Bank's financial service centers, stressing the importance of safety to its customers and employees. As per state mandates in Ohio and West Virginia, masks will be required and social distancing measures will be maintained.


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On March 27, 2020, the Coronavirus Aid, Relief, and Economic Security Act ("CARES Act") was signed into law. The CARES Act provides assistance to small businesses through the establishment of the Paycheck Protection Program ("PPP"). The PPP provides small businesses with funds to use for payroll and certain other expenses. The funds are provided in the form of loans that will be fully forgiven if certain criteria are met. In 2021, Congress amended the PPP by extending the authority of the SBA to guarantee loans and the ability of PPP lenders to disburse PPP loans until May 31, 2021. The Company continues to support its clients who have experienced financial hardship due to COVID-19 through participation in the PPP, assistance with expedited deposits of CARES Act stimulus payments, and loan modifications, as needed.

FINANCIAL RESULTS OVERVIEW: Net income totaled $3,531 during the first quarter of 2021, an increase of $2,529 over the same period of 2020. Earnings per share for the first quarter of 2021 finished at $.74 per share, compared to $.21 per share during the first quarter of 2020. Quarterly earnings improved largely due to lower provision expense and lower noninterest expense being partially offset by a decrease in noninterest income, while net interest income remained relatively stable. The impact of higher net earnings during the first quarter of 2021 also had a direct impact to the Company's annualized net income to average asset ratio, or return on assets, which increased to 1.20% at March 31, 2021, compared to 0.40% at March 31, 2020. The Company's net income to average equity ratio, or return on equity, also increased to 10.47% at March 31, 2021, compared to 3.14% at March 31, 2020.

During the three months ended March 31, 2021, net interest income increased $44, or 0.4%, over the same period in 2020. This increase reflected the benefit of a $169,976, or 18.2%, increase in average earning assets, which fully offset a 61 basis point decrease in the fully tax-equivalent ("FTE") net interest margin. Average earning assets were mostly impacted by growth in loans and higher balances maintained in the Company's interest-bearing Federal Reserve clearing account. Growth in loans benefited from the Company's participation in the PPP to assist various businesses in our market during the pandemic. Higher Federal Reserve balances were the result of various stimulus payments received by customers. The margin was negatively impacted by the actions of the Federal Reserve to reduce interest rates by 150 basis points in March 2020 due to concerns about the impact of COVID-19 on the economy. This has led to a sustained low-rate interest environment over the past year. The change in asset mix during 2020 and 2021 into more PPP loans and elevated deposits at the Federal Reserve has had a dilutive effect on the net interest margin, with PPP loans carrying a 1.0% interest rate and the rate on balances maintained at the Federal Reserve currently at 10 basis points.

During the three months ended March 31, 2021, the Company experienced negative provision for loan loss, which contributed to a $3,898 decrease in provision expense when compared to the same period in 2020. The decrease from the prior year was largely impacted by the economic effects of the COVID-19 pandemic, which resulted in a higher general allocation of the allowance for loan losses during the first quarter of 2020. Based on declining economic conditions and increasing unemployment levels, management increased general reserves by $2,287 during the first quarter of 2020 to reflect higher anticipated losses due to the expected financial impact of COVID-19 on its customers. Further impacting lower provision expense was a $1,168 decrease in net loan charge-offs, primarily from the commercial real estate and consumer loan portfolios.

During the three months ended March 31, 2021, noninterest income decreased $1,103, or 24.8%, from the same period in 2020. The large decline came primarily from the one-time payment of $2,000 received in a litigation settlement with a third-party during the first quarter of 2020, which did not reoccur in 2021. As part of the settlement agreement, the Bank is scheduled to process a certain amount of tax items starting in 2021 and ending in 2025. As a result of this agreed processing, the Bank recognized $540 in electronic refund check/electronic refund deposit ("ERC/ERD") income during the first quarter of 2021. This, along with higher interchange income, mortgage banking income, tax preparation fees, and lower losses on other real estate owned, helped to partially offset the decrease in noninterest income related to 2020's litigation settlement.


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During the three months ended March 31, 2021, noninterest expense decreased $332, or 3.5%, from the same period in 2020. The decrease was primarily related to the expense savings associated with a lower number of employees, which contributed to a $185, or 3.4%, decrease in salaries and employee benefits expense from the prior year. The Company also experienced lower professional fees, decreasing $168, or 28.1%, from the prior year. This was in large part due to lower legal fees associated with collecting troubled loans. Furthermore, other noninterest expense was down $138, or 9.4%, in large part due to lower incentives paid on customer deposit accounts. Partially offsetting the expense decreases were higher FDIC insurance, software, and occupancy and equipment costs during 2021.

The Company's provision for income taxes increased $642 during the three months ended March 31, 2021, largely due to the changes in taxable income affected by the factors mentioned above.

At March 31, 2021, total assets were $1,225,184, an increase of $38,252 from total assets of $1,186,932 at year-end 2020. Higher assets were primarily impacted by increases in cash and cash equivalents and investment securities, which were collectively up $53,306, or 20.4%, from year-end 2020. This was related to the investment of heightened deposit balances impacted by the various stimulus payments received by customers. The growth in assets from year-end 2020 was partially offset by a $17,614, or 2.1%, decrease in loans. The loan portfolio experienced decreases in the residential real estate segment (-4.9%), commercial real estate segment (-0.9%) and consumer loan segment (-1.9%).

At March 31, 2021, total liabilities were $1,087,444, up $36,836 from year-end 2020. Contributing most to this increase were higher deposit balances, which increased $38,889 from year-end 2020. The increase was impacted mostly by customers receiving stimulus funds and their desire to preserve cash during this uncertain economic environment.

At March 31, 2021, total shareholders' equity was $137,740, up $1,416 since December 31, 2020. Regulatory capital ratios of the Company remained higher than the "well capitalized" minimums.


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                       Comparison of Financial Condition
                    at March 31, 2021 and December 31, 2020

The following discussion focuses, in more detail, on the consolidated financial condition of the Company at March 31, 2021 compared to December 31, 2020. This discussion should be read in conjunction with the interim consolidated financial statements and the footnotes included in this Form 10­Q.

Cash and Cash Equivalents

At March 31, 2021, cash and cash equivalents were $176,420, an increase of $38,117, or 27.6%, from December 31, 2020. The increase in cash and cash equivalents came mostly from higher interest-bearing deposits on hand with correspondent banks. Over 89% of cash and cash equivalents consist of the Company's interest-bearing Federal Reserve Bank clearing account, which increased $37,111, or 30.6%, from year-end 2020. The Company utilizes its interest-bearing Federal Reserve Bank clearing account to manage excess funds, as well as to assist in funding earning asset growth. The primary factor for the significant influx in clearing account balances was the investment of heightened deposit balances received during 2021 as a result of the pandemic environment. Total deposits increased 27.6% from year-end 2020 in relation to customers receiving stimulus funds from various government programs and their desire to preserve cash during this uncertain economic environment. Furthermore, several congressional acts led to the extension of the PPP loan program during the first quarter of 2021. Under the reopened PPP, commercial business customers received loan proceeds, which helped to generate higher levels of investable deposits during the first quarter of 2021. The interest rate paid on both the required and excess reserve balances of the Federal Reserve Bank account is based on the targeted federal funds rate established by the Federal Open Market Committee. During the first quarter of 2020, the rate associated with the Company's Federal Reserve Bank clearing account decreased 150 basis points due to concerns about the impact of COVID-19 on the economy, resulting in a target federal funds rate range of 0% to 0.25%. Although interest-bearing deposits in the Federal Reserve Bank are the Company's lowest-yielding interest-earning asset, the investment rate is higher than the rate the Company would have received from its investments in federal funds sold. Furthermore, Federal Reserve balances are 100% secured.

As liquidity levels continuously vary based on consumer activities, amounts of cash and cash equivalents can vary widely at any given point in time. The Company's focus during periods of heightened liquidity will be to invest excess funds into longer-term, higher-yielding assets, primarily loans, when the opportunities arise.

Certificates of deposit

At March 31, 2021, the Company had $2,255 in certificates of deposit owned by the Captive, down from $2,500 at year-end 2020. The deposits on hand at March 31, 2021 consist of ten certificates with remaining maturity terms ranging from less than 3 months up to 26 months.

Securities

The balance of total securities increased $15,189, or 12.4%, compared to year-end 2020. The Company's investment securities portfolio is made up mostly of U.S. Government agency ("Agency") mortgage-backed securities, which increased $4,237, or 4.5%, from year-end 2020 and represented 71.6% of total investments at March 31, 2021. During the first three months of 2021, the Company invested $15,248 in new Agency mortgage-backed securities, while receiving principal repayments of $9,752. The monthly repayment of principal has been the primary advantage of Agency mortgage-backed securities as compared to other types of investment securities, which deliver proceeds upon maturity or call date. The Company also redeployed a portion of its heightened excess funds to purchase $5,174 in U.S. Government securities, as well as $5,399 in Agency securities, net of maturities, during the first quarter of 2021.


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Loans

The loan portfolio represents the Company's largest asset category and is its most significant source of interest income. Gross loan balances lowered to $831,050 at March 31, 2021, representing a decrease of $17,614, or 2.1%, as compared to $848,664 at December 31, 2020. The decrease in loans came primarily from the residential real estate portfolio, with other decreases coming from the total consumer and commercial loan portfolios from year-end 2020.

The majority of the Company's decrease in loans came from the residential real estate loan segment, which decreased $14,891, or 4.9%, from year-end 2020. Although down, the residential real estate loan segment still comprises the largest portion of the Company's overall loan portfolio at 35.0% and consists primarily of one- to four-family residential mortgages and carries many of the same customer and industry risks as the commercial loan portfolio. The decrease in residential real estate loans came largely from the Bank's warehouse lending volume. Warehouse lending consists of a line of credit provided by the Bank to another mortgage lender that makes loans for the purchase of one- to four-family residential real estate properties. The mortgage lender eventually sells the loans and repays the Bank. As mortgage refinancings reached their peak during the second half of 2020, the volume of warehouse lending balances have decreased during the first quarter of 2021, finishing at $3,720 at March 31, 2021, as compared to $19,365 at December 31, 2020. Furthermore, the low rate environment has contributed to a shift into more long-term fixed-rate mortgages (up $1,064) and less short-term adjustable-rate mortgages (down $3,519) at March 31, 2021.

The Company's commercial loan portfolio, consisting of commercial real estate and commercial and industrial loans, decreased $279, or 0.1%, from year-end 2020. Contributing most to the decrease were lower loan balances within the commercial real estate portfolio, decreasing $2,303, or 0.9%, from year-end 2020. The commercial real estate segment comprised the largest portion of the Company's total commercial loan portfolio at March 31, 2021 at 61.1%. Decreases were largely from the principal repayments and payoffs of nonowner-occupied loan balances from year-end 2020.

Decreases in commercial real estate loans were partially offset by a $2,024, or 1.3%, increase in the commercial and industrial portfolio from year-end 2020. Commercial and industrial loans consist of loans to corporate borrowers primarily in small to mid-sized industrial and commercial companies that include service, retail and wholesale merchants. Collateral securing these loans includes equipment, inventory, and stock. The commercial and industrial segment also includes PPP loan balances that had a significant impact on average earning asset growth in 2021. Although a second round of PPP loans were initiated by the Bank during the first quarter of 2021, the Bank experienced no net loan growth in its PPP loan portfolio from year-end 2020. This was because the payoffs of PPP loans from the initial round of originations in 2020 completely offset the new PPP loan originations in 2021. PPP loans are forgiven by the SBA as long as the small business borrower meets certain criteria on the use of loan proceeds. At March 31, 2021, the Company's PPP loans totaled $25,829 as compared to $27,933 at year-end 2020.

While management believes lending opportunities exist in the Company's markets, future commercial lending activities will depend upon economic and other related conditions, such as general demand for loans in the Company's primary markets, interest rates offered by the Company, the effects of competitive pressure and normal underwriting considerations. Management will continue to place emphasis on its commercial lending, which generally yields a higher return on investment as compared to other types of loans.


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The Company's loan portfolio at March 31, 2021 was also impacted by less consumer loan balances from year-end 2020, decreasing $2,444, or 1.9%. This change was primarily impacted by a decline in automobile loan balances. Automobile loans represent the Company's largest consumer loan segment at 41.3% of total consumer loans. Automobile loans decreased primarily as a result of COVID-19 and the stay-at-home orders that resulted in limited automobile sales within the Company's market areas during 2020. The pandemic environment continued to have a negative impact on consumer loan demand in 2021. Further limiting the volume of automobile loan originations were heightened incentives being offered from the captive auto finance companies in response to the pandemic. The remaining consumer loan portfolio decreased $678, or 0.9%, from year-end 2020, mostly from decreases in unsecured loans, partially offset by higher home equity lines of credit. The Company will continue to attempt to increase its auto lending segment while maintaining strict loan underwriting processes to limit future loss exposure. However, the Company will place more emphasis on loan portfolios (i.e. commercial and, to a smaller extent, residential real estate) with higher returns than auto loans. Indirect automobile loans bear additional costs from dealers that partially offset interest revenue and lower the rate of return.

Allowance for Loan Losses

The Company established a $6,887 allowance for loan losses at March 31, 2021, which represents a decrease from the $7,160 allowance at year-end 2020. As part of the Company's quarterly analysis of the allowance for loan losses, management will review various factors that directly impact the general allocation needs of the allowance, which include: historical loan losses, loan delinquency levels, local economic conditions and unemployment rates, criticized/classified asset coverage levels and loan loss recoveries. During the first quarter of 2021, the Company experienced a $363 decrease in its general allocations of the allowance for loan losses. A stable historical loan loss factor combined with lower criticized and classified assets and higher annualized loan recoveries were the key factors to the first quarter drop in general allocations. The historical loan loss factor remain unchanged at 0.24% from year-end 2020 to March 31, 2021, while the criticized and classified risk factors decreased as a result of various commercial loan upgrades from improvements in the financial performance of certain borrowers' ability to repay their loans. This contributed to lower classified assets from year-end 2020, particularly within the commercial and industrial loan segment. Additionally, the Company's delinquency levels decreased from year-end 2020, with nonperforming loans to total loans of 0.74% at March 31, 2021 compared to 0.82% at December 31, 2020, and lower nonperforming assets to total assets of 0.50% at March 31, 2021 compared to 0.59% at year-end 2020. General allocations during the first quarter of 2021 increased in relation to higher unemployment rates within the Company's market areas, only partially offsetting the decreasing allocation factors already discussed.

During the first quarter of 2020, the Company added a new risk factor to the evaluation of the allowance for loan losses pertaining to the COVID-19 pandemic. The risk factor was necessary to account for the changes in economic conditions resulting from increases in unemployment that would produce higher anticipated losses as a result of COVID-19. The general reserve allocation related to COVID-19 totaled $2,233 at March 31, 2021 as compared to $2,315 at December 31, 2020. While the Company has yet to experience any significant charge-offs related to COVID-19, the continued uncertainty regarding the severity and duration of the pandemic and related economic effects will continue to impact the Company's estimate of its allowance for loan losses and resulting provision expense going forward.

Decreases in general allocations were partially offset by a $90 increase in specific allocations from year-end 2020. Specific allocations of the allowance for loan losses identify loan impairment by measuring fair value of the underlying collateral and the present value of estimated future cash flows. The change in specific reserves was primarily related to the loan impairments of one borrower relationship during the first quarter of 2021.


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The Company's allowance for loan losses to total loans ratio finished at 0.83% at March 31, 2021 and 0.84% at year-end 2020. Management believes that the allowance for loan losses at March 31, 2021 was adequate and reflected probable incurred losses in the loan portfolio. There can be no assurance, however, that adjustments to the allowance for loan losses will not be required in the future. Changes in the circumstances of particular borrowers, as well as adverse developments in the economy, particularly with respect to COVID-19, are factors that could change, and management will make adjustments to the allowance for loan losses as needed. Asset quality will continue to remain a key focus of the Company, as management continues to stress not just loan growth, but quality in loan underwriting.

Deposits

Deposits continue to be the most significant source of funds used by the Company to meet obligations for depositor withdrawals, to fund the borrowing needs of loan customers, and to fund ongoing operations. Total deposits at March 31, 2021 increased $38,889, or 3.9%, from year-end 2020. This change in deposits came primarily from interest-bearing deposit balances, which were up by $27,072, or 5.7%, from year-end 2020, while noninterest-bearing deposits increased $13,199, or 4.2%, from year-end 2020. The Company attributes much of this increase to retention of proceeds from government stimulus programs, such as the PPP and consumer economic impact payments received, and a more cautious consumer.

The increase in interest-bearing deposits came mostly from higher interest-bearing NOW account balances from year-end 2020, which increased $19,552, or 10.6%. This increase was largely driven by higher municipal NOW product balances, particularly within the Gallia County, Ohio and Mason County, West Virginia market areas. Growth in interest-bearing deposits also came from savings deposits, which increased $11,280, or 9.4%, from year-end 2020, primarily from higher statement savings account balances impacted by the government stimulus proceeds previously mentioned. Interest-bearing deposit growth was partially offset by lower money market balances from year-end 2020, which decreased $3,760, or 2.3%. The deposit rate on the Company's Prime Investment money market account was reduced during the first quarter of 2021 in response to decreasing market rates in 2020. This contributed to a consumer shift from money market deposits into savings and noninterest-bearing deposit accounts.

Partially offsetting the increases in interest-bearing deposits were time deposit balances, which decreased $1,382, or 0.7%, from year-end 2020. The decrease came from lower brokered and internet CD issuances as a result of the heightened liquidity position from year-end 2020. The Company's retail time deposits were relatively stable from year-end 2020.

The increase in noninterest-bearing deposits came mostly from the Company's business and incentive-based checking account balances from year-end 2020.

While facing increased competition for deposits in its market areas, the Company will continue to emphasize growth and retention in its core deposit relationships during the remainder of 2021, reflecting the Company's efforts to reduce its reliance on higher cost funding and improve net interest income.

Other Borrowed Funds

Other borrowed funds were $26,691 at March 31, 2021, a decrease of $1,172, or 4.2%, from year-end 2020. The decrease was related primarily to the principal repayments applied to various FHLB advances during the first quarter of 2021. While deposits continue to be the primary source of funding for growth in earning assets, management will continue to utilize FHLB advances and promissory notes to help manage interest rate sensitivity and liquidity.


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Shareholders' Equity

Total shareholders' equity at March 31, 2021 increased $1,416, or 1.0%, to finish at $137,740, as compared to $136,324 at December 31, 2020. This was from quarterly net income being partially offset by cash dividends paid and a decrease in net unrealized gain on available for sale securities.


                      Comparison of Results of Operations
                           For the Three Months Ended
                            March 31, 2021 and 2020

The following discussion focuses, in more detail, on the consolidated results of operations of the Company for the three months ended March 31, 2021 compared to the same period in 2020. This discussion should be read in conjunction with the interim consolidated financial statements and the footnotes included in this Form 10­Q.

Net Interest Income

The most significant portion of the Company's revenue, net interest income, results from properly managing the spread between interest income on earning assets and interest expense incurred on interest-bearing liabilities. During the three months ended March 31, 2021, net interest income remained relatively stable at $10,048 compared to $10,004 at March 31, 2020. The moderate change was mostly attributable to higher average earning assets providing favorable increases to interest revenue being offset by a net interest margin compression in relation to decreases in market rates that contributed to lower earning asset yields.

Total interest and fee income recognized on the Company's earning assets decreased $659, or 5.6%, during the first quarter of 2021 compared to the same period in 2020. The decrease was impacted by interest and fees on loans, which decreased $308, or 2.8%. This result was directly related to the decline in loan yields, which decreased from 5.78% to 5.18% when comparing the first quarters of 2020 to 2021. Loan yields were impacted by interest rate reductions from the Federal Reserve Bank in March 2020. This trend of decreasing market rates led to lower yields on the Company's loan portfolio and lower loan interest revenue. Partially offsetting the effects from lower loan yields was average growth in loans. Average loans for the quarter ended March 31, 2021 compared to the quarter ended March 31, 2020 increased $72,151, or 9.4%, which came mostly from the origination of PPP loans during 2020 and 2021. While PPP loans contributed to higher earning asset balances, they also had a dilutive effect to loan yields as a result of the 1% interest rate associated with each loan. These factors contributed to a decrease of $670 in loan interest income during the three months ended March 31, 2021 compared to the same period in 2020.

Loan revenue was positively impacted by loan fees, which increased $362 during the first quarter of 2021 compared to the same period in 2020. The increase came largely from $367 in loan fees earned on the origination of government-guaranteed PPP loans as a result of normal amortization and loan forgiveness.

During the three months ended March 31, 2021, interest income from interest-bearing deposits with banks decreased $134, or 82.7% when compared to the same period in 2020. This change in interest revenue came primarily from the Company's interest-bearing Federal Reserve Bank clearing account. The quarterly decrease in interest income was primarily due to the interest rate tied to this interest-bearing clearing account, which was 0.10% at March 31, 2021 compared to 0.25% at March 31, 2020. The increase in liquidity from the surge in deposit liabilities allowed the Company to maintain higher average balances within the account, which increased $83,223 during the first quarter of 2021compared to the same period in 2020.


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Total interest on securities decreased $206, or 30.7%, during the first quarter of 2021 compared to the same period in 2020. The Company has taken opportunities to reinvest a portion of excess deposits into new U.S. Government, Agency and Agency mortgage-backed securities, contributing to a $14,038 increase in average securities during the first quarter of 2021 over the first quarter of 2020. However, the increase in average securities was completely offset by a decline in securities yield of 87 basis points from 2.33% to 1.46%.

Total interest expense incurred on the Company's interest-bearing liabilities decreased $703, or 39.5%, during the first quarter of 2020 compared to the same period in 2020. Interest expense decreased despite an increase in average interest-bearing deposits of $76,252 during the first quarter of 2021 compared to the same period in 2020. The converse relationship between increasing average interest-bearing liabilities to lower interest expense is related to the repricing efforts in a lower rate environment which drove down average costs during 2020. This included the rate reduction to the Company's Prime Investment deposit account, which contributed to a $213 decrease in money market interest expense during the first quarter of 2021 compared to the same period in 2020. Deposit expense was further impacted by lower CD rates, which have contributed to a $394 decrease in time deposit interest expense during the first quarter of 2021 compared to the same period in 2020. As CD rates have repriced downward, the Company has benefited from lower interest expense on newly issued CDs at lower rates. As a result of the rate repricings on money market accounts and time deposits, the Company's total weighted average costs on interest-bearing deposits has decreased by 48 basis points from 1.00% at March 31, 2020 to 0.52% at March 31, 2021.

The Company's net interest margin is defined as fully tax-equivalent net interest income as a percentage of average earning assets. During 2021, the Company's first quarter net interest margin finished at 3.73%, compared to 2020's first quarter net interest margin of 4.34%. The decrease in margin was largely impacted by the decreasing market rates that impacted lower earning asset yields primarily during 2020. Interest rates were reduced at the end of the first quarter of 2020 because of the growing concern of the COVID-19 pandemic. The Company's primary focus is to invest its funds into higher yielding assets, particularly loans, as opportunities arise. However, if loan balances do not continue to expand and remain a larger component of overall earning assets, the Company will face pressure within its net interest income and margin improvement.

Provision for Loan Losses

For the three months ended March 31, 2021, the Company's provision expense decreased $3,898 from the same period in 2020. The quarterly improvement came primarily from the addition of a new risk reserve allocation in 2020 that was less impactful in 2021. As previously discussed, the Company's general reserves during the first quarter of 2020 were significantly impacted by a $1,942 allocation of the allowance for loan losses as a result of the expected financial impact of COVID-19 on its customers. The allocation resulted in a corresponding entry to provision expense in March 2020. Further reducing provision expense was a decrease of $1,168 in net charge-offs during the three months ended March 31, 2021 compared to the same period in 2020. This was primarily from lower charge-offs recorded within the commercial real estate and consumer loan portfolios. Further contributing to lower provision expense were the impacts of lower general reserve allocations. During the first quarter of 2021, the Company decreased its general allocation from $7,160 at December 31, 2020 to $6,797 at March 31, 2021. Conversely, this is compared to a $468 general allocation increase during the same period in 2020, excluding the COVID-19 risk factor. Lower general reserves have been affected by various improvements within the economic risk factor calculation that included: lower criticized and classified assets, lower delinquency levels, and higher annualized level of loan recoveries. Lower provision expense was also impacted by a decrease in specific allocations that totaled $90 at March 31, 2021 compared to $854 in specific allocations at March 31, 2020.


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Future provisions to the allowance for loan losses will continue to be based on management's quarterly in-depth evaluation that is discussed in further detail under the caption "Critical Accounting Policies - Allowance for Loan Losses" within this Management's Discussion and Analysis.

Noninterest Income

Noninterest income for the three months ended March 31, 2021 decreased $1,103, or 24.8%, when compared to the three months ended March 31, 2020. The key contributor to the decrease in noninterest revenue was the one-time payment received in a litigation settlement with a third-party in 2020. During the first quarter of 2020, the Bank entered into a settlement agreement related to the previously disclosed litigation the Bank had filed against a third-party tax software product provider for breach of contract. Under the settlement agreement, the third-party paid a $2,000 settlement payment to the Bank in March 2020, which was recorded as noninterest income. As part of the settlement agreement, the Bank is scheduled to process a certain amount of tax items starting in 2021 and ending in 2025. As a result of this processing agreement, the Bank recognized $540 in ERC/ERD income during the first quarter of 2021, which helped to partially offset the effects of the settlement proceeds received in 2020.

Increases in noninterest revenue also came from interchange income, which increased $107, or 11.4%, during the first quarter of 2021. This was largely impacted by the economic stimulus proceeds received by customers due to the COVID-19 pandemic that increased consumer spending.

Lower losses on the sales of foreclosed assets also improved noninterest income during the first quarter of 2021. The Company experienced $101 in losses on the sale of foreclosed assets during the first quarter of 2020 compared to a $1 gain during the first quarter of 2021. This was primarily from an adjustment to the fair value of one foreclosed commercial property during the first quarter of 2020.

Increases to noninterest revenue also came from mortgage banking income. Mortgage banking income is highly influenced by mortgage interest rates and housing market conditions. With mortgage rates at record lows during 2020 impacted by the COVID-19 pandemic, the consumer demand to refinance long-term, fixed-rate real estate mortgages significantly increased. While the heavy volume of refinancing has slowed since 2020, the amount of loans sold during the first quarter of 2021 still exceeded the volume of loan sales experienced during the first quarter of 2020. This led to an increase of $89 in mortgage banking income during the first quarter of 2021 over the same period in 2020.

Tax preparation fee income also increased during the first quarter of 2021. As previously discussed, the Company changed its business model in 2020 for assessing fees related to tax refund advance loans. By charging for the tax preparation services, the Company recorded $694 in tax preparation fee income for the first three months of 2021 compared to $615 during the same period in 2020.

The remaining noninterest income categories decreased $20, or 2.2%, during the first quarter of 2021 compared to the same period in 2020, largely from lower service charges on deposit accounts as a result of less overdraft fees impacted by economic stimulus proceeds received by customers.


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Noninterest Expense

Noninterest expense during the first quarter of 2021 decreased $332, or 3.5% compared to the same period in 2020. Contributing most to the decline in noninterest expense was salaries and employee benefits, which decreased $185, or 3.4%, during the three months ended March 31, 2021 compared to the same period in 2020. The expense savings can be related to a lower employee base, with the Bank's average full-time equivalent employee base at 234 employees for March 31, 2021 compared to 244 employees at March 31, 2020. The impact of a lower employee base has more than offset the expense increases associated with annual merit increases in 2021.

Further impacting lower overhead costs were professional fees, which decreased $168, or 28.1%, during the first quarter of 2021 compared to the same period in 2020. These decreases were largely from lower litigation costs related to a fewer number of bankruptcy-related loan cases in 2021 impacted by the COVID-19 pandemic environment.

Other noninterest expense also decreased $138, or 9.4%, during the first quarter of 2021 compared to the same period in 2020. This was primarily impacted by lower customer incentive expenses paid on deposit accounts and use of credit cards.

Decreases in noninterest expense were partially offset by an increase in FDIC assessment costs. The Bank's FDIC assessment at March 31, 2021 was $79 compared to no assessment cost at March 31, 2020. During 2020, the Bank had continued to utilize a portion of its remaining FDIC credits that had been issued in September 2019. Excluding the credit, the Bank's first quarter 2020 assessment would have been $68.

Further impacting overhead costs were higher occupancy, furniture, equipment and software expenses, which were collectively up $137, or 12.7%, during the first quarter of 2020 over the same period in 2020. Building and equipment costs were driven by increases in depreciable assets associated with the new OVB On the Square facility. Higher software costs were associated with the platform used to facilitate the second round of PPP loans during the first quarter of 2021.

The remaining noninterest expense categories decreased $57, or 6.2%, during the first quarter of 2021 compared to the same period in 2020. These decreases were impacted mostly from expense savings related to lower data processing and foreclosure costs.

Efficiency

The Company's efficiency ratio is defined as noninterest expense as a percentage of fully tax-equivalent net interest income plus noninterest income. The effects from provision expense are excluded from the efficiency ratio. Management continues to place emphasis on managing its balance sheet mix and interest rate sensitivity as well as developing more innovative ways to generate noninterest revenue. Comparing the first quarters of 2021 and 2020, the Company's asset yields were negatively impacted by market rate reductions related to COVID-19, which resulted in a greater decrease in yield on earning assets than the average cost on interest-bearing liabilities. Loan fee increases in 2021 impacted by PPP loans were able to bring net interest income back more in line with 2020. However, the Company's noninterest expense savings of 3.5% was not enough to offset a 24.8% decrease in noninterest income. As a result, the Company's efficiency number increased (regressed) to 68.0% during the quarterly period ended March 31, 2021 compared to 65.4% during the same period in 2020.


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Provision for income taxes

The Company's income tax provision increased $642 during the three months ended March 31, 2021 compared to the same period in 2020. The change in tax expense corresponded directly to the change in associated taxable income during 2021 and 2020.

Capital Resources

Federal regulators have classified and defined capital into the following components: (1) tier 1 capital, which includes tangible shareholders' equity for common stock, qualifying preferred stock and certain qualifying hybrid instruments, and (2) tier 2 capital, which includes a portion of the allowance for loan losses, certain qualifying long-term debt, preferred stock and hybrid instruments which do not qualify as tier 1 capital.

In September 2019, consistent with Section 201 of the Economic Growth, Regulatory Relief, and Consumer Protection Act, the federal banking agencies issued a final rule providing simplified capital requirements for certain community banking organizations (banks and holding companies). Under the rule, a qualifying community banking organization ("QCBO") is eligible to opt into the Community Bank Leverage Ratio ("CBLR") framework in lieu of the Basel III capital requirements if it has less than $10 billion in total consolidated assets, limited amounts of certain trading assets and liabilities, limited amounts of off-balance sheet exposure and a leverage ratio greater than 9.0%. The new rule took effect January 1, 2020, and QCBOs were allowed to opt into the new CBLR framework in their call report beginning the first quarter of 2020.

A QCBO opting into the CBLR framework must maintain a CBLR of 9.0%, subject to a two quarter grace period to come back into compliance, provided that the QCBO maintains a leverage ratio of more than 8.0% during the grace period. A QCBO failing to satisfy these requirements must comply with the existing Basel III capital requirements as implemented by the banking regulators in July 2013.

The numerator of the CBLR is Tier 1 capital, as calculated under present rules. The denominator of the CBLR is the QCBO's average assets, calculated in accordance with the QCBO's Call Report instructions and less assets deducted from Tier 1 capital.

The Bank has opted into the CBLR, and will therefore not be required to comply with the Basel III capital requirements. As of March 31, 2021, the Bank's CBLR was 10.65%, and the Company's CBLR was 11.64%.

Pursuant to the CARES Act, the federal banking regulators in April 2020 issued interim final rules to set the CBLR at 8% beginning in the second quarter of 2020 through the end of 2020. Beginning in 2021, the CBLR increased to 8.5% for the calendar year. Community banks will have until January 1, 2022 before the CBLR requirement will return to 9%.

Cash dividends paid by the Company were $1,005 during the first three months of 2021. The year-to-date dividends paid totaled $0.21 per share.


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Liquidity

Liquidity relates to the Company's ability to meet the cash demands and credit needs of its customers and is provided by the ability to readily convert assets to cash and raise funds in the marketplace. Total cash and cash equivalents, held to maturity securities maturing within one year and available for sale securities, totaling $305,236, represented 24.9% of total assets at March 31, 2021. The COVID-19 pandemic had a significant impact on higher levels of excess funds in 2021, which included customer deposits of stimulus monies from various government relief programs. In addition, the FHLB offers advances to the Bank, which further enhances the Bank's ability to meet liquidity demands. At March 31, 2021, the Bank could borrow an additional $92,178 from the FHLB. Furthermore, the Bank has established a borrowing line with the Federal Reserve. At March 31, 2021, this line had total availability of $57,389. Lastly, the Bank also has the ability to purchase federal funds from a correspondent bank.


                         Off-Balance Sheet Arrangements

As discussed in Note 5 - Financial Instruments with Off-Balance Sheet Risk, the Company engages in certain off-balance sheet credit-related activities, including commitments to extend credit and standby letters of credit, which could require the Company to make cash payments in the event that specified future events occur. Commitments to extend credit are agreements to lend to a customer as long as there is no violation of any condition established in the contract. Commitments generally have fixed expiration dates or other termination clauses and may require payment of a fee. Standby letters of credit are conditional commitments to guarantee the performance of a customer to a third party. While these commitments are necessary to meet the financing needs of the Company's customers, many of these commitments are expected to expire without being drawn upon. Therefore, the total amount of commitments does not necessarily represent future cash requirements.


                          Critical Accounting Policies

The most significant accounting policies followed by the Company are presented in Note A to the financial statements in the Company's 2020 Annual Report to Shareholders. These policies, along with the disclosures presented in the other financial statement notes, provide information on how significant assets and liabilities are valued in the financial statements and how those values are determined. Management views critical accounting policies to be those which are highly dependent on subjective or complex judgments, estimates and assumptions, and where changes in those estimates and assumptions could have a significant impact on the financial statements. Management currently views the adequacy of the allowance for loan losses to be a critical accounting policy.

Allowance for loan losses

The allowance for loan losses is a valuation allowance for probable incurred credit losses. Loan losses are charged against the allowance when management believes the uncollectibility of a loan balance is confirmed. Subsequent recoveries, if any, are credited to the allowance. Management estimates the allowance balance required using past loan loss experience, the nature and volume of the portfolio, information about specific borrower situations and estimated collateral values, economic conditions, and other factors. Allocations of the allowance may be made for specific loans, but the entire allowance is available for any loan that, in management's judgment, should be charged off.

The allowance consists of specific and general components. The specific component relates to loans that are individually classified as impaired. A loan is impaired when, based on current information and events, it is probable that the Company will be unable to collect all amounts due according to the contractual terms of the loan agreement. Impaired loans generally consist of loans with balances of $200 or more on nonaccrual status or nonperforming in nature. Loans for which the terms have been modified, and for which the borrower is experiencing financial difficulties, are considered TDRs and classified as impaired.


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Factors considered by management in determining impairment include payment status, collateral value, and the probability of collecting scheduled principal and interest payments when due. Loans that experience insignificant payment delays and payment shortfalls generally are not classified as impaired. Management determines the significance of payment delays and payment shortfalls on a case-by-case basis, taking into consideration all of the circumstances surrounding the loan and the borrower, including the length and reasons for the delay, the borrower's prior payment record, and the amount of shortfall in relation to the principal and interest owed.

Commercial and commercial real estate loans are individually evaluated for impairment. If a loan is impaired, a portion of the allowance is allocated so that the loan is reported, net, at the present value of estimated future cash flows using the loan's existing rate or at the fair value of collateral if repayment is expected solely from the collateral. Smaller balance homogeneous loans, such as consumer and most residential real estate, are collectively evaluated for impairment, and accordingly, they are not separately identified for impairment disclosure. TDRs are measured at the present value of estimated future cash flows using the loan's effective rate at inception. If a TDR is considered to be a collateral dependent loan, the loan is reported, net, at the fair value of the collateral. For TDRs that subsequently default, the Company determines the amount of reserve in accordance with the accounting policy for the allowance for loan losses.

The general component covers non-impaired loans and impaired loans that are not individually reviewed for impairment and is based on historical loss experience adjusted for current factors. The historical loss experience is determined by portfolio segment and is based on the actual loss history experienced by the Company over the most recent 3 years for the consumer and real estate portfolio segment and 5 years for the commercial portfolio segment. The total loan portfolio's actual loss experience is supplemented with other economic factors based on the risks present for each portfolio segment. These economic factors include consideration of the following: levels of and trends in delinquencies and impaired loans; levels of and trends in charge-offs and recoveries; trends in volume and terms of loans; effects of any changes in risk selection and underwriting standards; other changes in lending policies, procedures, and practices; experience, ability, and depth of lending management and other relevant staff; national and local economic trends and conditions; industry conditions; and effects of changes in credit concentrations. The following portfolio segments have been identified: Commercial Real Estate, Commercial and Industrial, Residential Real Estate, and Consumer.

Commercial and industrial loans consist of borrowings for commercial purposes by individuals, corporations, partnerships, sole proprietorships, and other business enterprises. Commercial and industrial loans are generally secured by business assets such as equipment, accounts receivable, inventory, or any other asset excluding real estate and generally made to finance capital expenditures or operations. The Company's risk exposure is related to deterioration in the value of collateral securing the loan should foreclosure become necessary. Generally, business assets used or produced in operations do not maintain their value upon foreclosure, which may require the Company to write down the value significantly to sell.

Commercial real estate consists of nonfarm, nonresidential loans secured by owner-occupied and nonowner-occupied commercial real estate as well as commercial construction loans. An owner-occupied loan relates to a borrower purchased building or space for which the repayment of principal is dependent upon cash flows from the ongoing business operations conducted by the party, or an affiliate of the party, who owns the property. Owner-occupied loans that are dependent on cash flows from operations can be adversely affected by current market conditions for their product or service. A nonowner-occupied loan is a property loan for which the repayment of principal is dependent upon rental income associated with the property or the subsequent sale of the property. Nonowner-occupied loans that are dependent upon rental income are primarily impacted by local economic conditions which dictate occupancy rates and the amount of rent charged. Commercial construction loans consist of borrowings to purchase and develop raw land into one- to four-family residential properties. Construction loans are extended to individuals as well as corporations for the construction of an individual or multiple properties and are secured by raw land and the subsequent improvements. Repayment of the loans to real estate developers is dependent upon the sale of properties to third parties in a timely fashion upon completion. Should there be delays in construction or a downturn in the market for those properties, there may be significant erosion in value which may be absorbed by the Company.


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Residential real estate loans consist of loans to individuals for the purchase of one- to four-family primary residences with repayment primarily through wage or other income sources of the individual borrower. The Company's loss exposure to these loans is dependent on local market conditions for residential properties as loan amounts are determined, in part, by the fair value of the property at origination.

Consumer loans are comprised of loans to individuals secured by automobiles, open-end home equity loans and other loans to individuals for household, family, and other personal expenditures, both secured and unsecured. These loans typically have maturities of 6 years or less with repayment dependent on individual wages and income. The risk of loss on consumer loans is elevated as the collateral securing these loans, if any, rapidly depreciate in value or may be worthless and/or difficult to locate if repossession is necessary. During the last several years, one of the most significant portions of the Company's net loan charge-offs have been from consumer loans. Nevertheless, the Company has allocated the highest percentage of its allowance for loan losses as a percentage of loans to the other identified loan portfolio segments due to the larger dollar balances and inherent risk associated with such portfolios.


                          Concentration of Credit Risk

The Company maintains a diversified credit portfolio, with residential real estate loans currently comprising the most significant portion. Credit risk is primarily subject to loans made to businesses and individuals in southeastern Ohio and western West Virginia. Management believes this risk to be general in nature, as there are no material concentrations of loans to any industry or consumer group. To the extent possible, the Company diversifies its loan portfolio to limit credit risk by avoiding industry concentrations.

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