Ontrak, Inc. has completed a study of thousands of members revealing a substantial increase of new behavioral health diagnoses following enrollment in the WholeHealth+ program. The analysis focused on members' diagnoses 12 months post-enrollment compared to their diagnoses within the 12 months pre-enrollment, ensuring a comprehensive evaluation of the program's impact on identifying and addressing previously unaddressed behavioral health conditions. Ontrak's proprietary AI-imputation algorithm is effectively identifying unaddressed and untreated behavioral health conditions, a key driver of persistent, avoidable healthcare utilization.

Ontrak's dedicated care coaches work closely with complex members, providing support to motivate and enhance health literacy, leading to positive behavior changes and increased utilization of the right-sized care, particularly for crucial behavioral health treatments. Members are supported and motivated to engage in consistent care and treatment where new and untreated diagnosis are being uncovered and addressed. Ontrak's commitment to updated and new diagnoses mark a significant step forward in healthcare innovation.

Embracing this transformative approach, Ontrak empowers health plans to make data-driven decisions, break barriers in mental healthcare, and foster a patient-centered and value-based healthcare system.