Ontrak Health and Eleos Health announced a partnership to integrate their artificial intelligence (AI) platforms to support member care and reduce administrative tasks. Ontrak's proprietary AI-supported Advanced Engagement System identifies, engages, and provides treatment for the most vulnerable members of the behavioral health population to achieve improved and sustained clinical outcomes. Eleos groundbreaking voice-to-insights AI technology will be integrated into the work of Ontrak's evidence-based care model and its growing nationwide care teams, including mental health providers.

Eleos, which is operable in both in-person and virtual care settings, works by autonomously digitizing behavioral health sessions to produce clinical insights and generate post-session documentation including progress notes. Eleos provides data on key session themes, member concerns, and potential care gaps. Areas of insight created by Eleos include how interventions, like Cognitive Behavioral Therapy (CBT) for example, are used, whether the provider is using evidence-based practices and key session themes.

Additionally, Eleos reduces the time it takes clinicians to complete documentation by up to 40% by automatically generating the baseline for required clinical notes and enabling treatment teams to put more focus on member care.