BUSINESS OVERVIEW
Business Summary
We are the world's leading elevator and escalator manufacturing, installation and service company. Our Company is organized into two segments, New Equipment and Service. Through our New Equipment segment, we design, manufacture, sell and install a wide range of passenger and freight elevators, as well as escalators and moving walkways for residential and commercial buildings and infrastructure projects. Our New Equipment customers include real-estate and building developers and general contractors who develop and/or design buildings for residential, commercial, retail or mixed-use activity. We sell our New Equipment directly to customers, as well as through agents and distributors. Through our Service segment, we perform maintenance and repair services for both our own products and those of other manufacturers and provide modernization services to upgrade elevators and escalators. Maintenance services include inspections to ensure code compliance, preventive maintenance offerings and other customized maintenance offerings tailored to meet customer needs, as well as repair services to address equipment and component wear and tear and breakdowns. Modernization services enhance equipment operation and improve building functionality. Modernization offerings can range from relatively simple upgrades of interior finishes and aesthetics to complex upgrades of larger components and sub-systems. Our typical Service customers include building owners, facility managers, housing associations and government agencies that operate buildings where elevators and escalators are installed. We serve our customers through a global network of employees. These include sales personnel, field technicians with separate skills in performing installation and service, as well as engineers driving our continued product development and innovation. We function under a centralized operating model whereby a global strategy is set around New Equipment and Service because we seek to grow our maintenance portfolio, in part, through the conversion of new elevator and escalator installations into service contracts. Accordingly, we benefit from an integrated global strategy, which sets priorities and establishes accountability across the full product lifecycle. The current status of significant factors affecting our business environment in 2023 is discussed below. For additional discussion, refer to the "Business Overview" section in Management's Discussion and Analysis of Financial Condition and Results of Operations in our Form 10-K .
Recent Developments
Impact of Macroeconomic Developments on Our Company
Macroeconomic developments have impacted, and continue to impact, aspects of the Company's operations and overall financial performance during the quarters endedMarch 31, 2023 and 2022. These macroeconomic developments include, among others, inflationary pressures, higher interest rates and most recently tighter credit conditions. These macroeconomic trends could continue to impact our business, including impacts to overall financial performance during the remainder of 2023, as a result of the following, among other things: •Supplier liquidity, as well as supplier and raw material capacity constraints, delays and related costs; •Customer demand impacting our new equipment, maintenance and repair, and modernization businesses; •Customer liquidity constraints and related credit reserves; and •Cancellations or delays of customer orders.
We currently do not expect any significant impact to our capital and financial resources from these macroeconomic developments, including to our overall liquidity position based on our available cash and cash equivalents and our access to credit facilities and the capital markets.
See the "Liquidity and Financial Condition" section in this Form 10-Q for further detail and Item 1A. "Risk Factors" in our Form 10-K for additional risks related to the COVID-19 pandemic, including macroeconomic risks associated therewith, and global economic, capital market and political conditions in general, and conditions in the construction and infrastructure industries in particular. 26 -------------------------------------------------------------------------------- Table of Contents Risks associated with the ongoing conflict betweenRussia andUkraine The ongoing conflict betweenRussia andUkraine has resulted in worldwide geopolitical and macroeconomic uncertainty, including volatile commodity markets, foreign exchange fluctuations, supply chain disruptions, increased risk of cyber incidents, reputational risk, increased operating costs (including fuel and other input costs), environmental, health and safety risks related to securing and maintaining facilities, additional sanctions and other regulations (including restrictions on the transfer of funds to and fromRussia ). To the extent possible, we continue to operate our business inUkraine , which represented less than 1% of our full year 2022 and quarter endedMarch 31, 2023 revenue and operating profit. As previously disclosed, we sold our business inRussia to a third party onJuly 27, 2022 , which represented approximately 1% of both our revenue and operating profit in 2022. We cannot predict how the conflict will evolve. If the conflict continues for a significant time or expands to other countries, it could heighten certain risks disclosed in Item 1A "Risk Factors" in our 2022 Form 10-K , including but not limited to, adverse effects on macroeconomic conditions, including increased inflation, constraints on the availability of commodities, supply chain disruption and decreased business spending; cyber-incidents; disruptions to our or our business partners' global technology infrastructure, including through cyber-attack or cyber-intrusion; adverse changes in international trade policies and relations; claims, litigation and regulatory enforcement; our ability to implement and execute our business strategy; terrorist activities; our exposure to foreign currency fluctuations; reputational risk; and constraints, volatility, or disruption in the capital markets, any of which could have a material adverse effect on our business, results of operations, cash flows and financial condition.
Environmental, Social and Governance ("ESG")
There have been no, and we do not expect there to be in the near term, material impacts on our business, financial condition or results of operations as a result of compliance with legislation or regulatory rules regarding climate change, from the known physical effects of climate change or as a result of implementing our ESG initiatives. Increased regulation (including pendingSEC andEuropean Union requirements) and other climate change concerns, however, could subject us to additional costs and restrictions, and we are not able to predict how such regulations or concerns would affect our business, operations or financial results.
For additional discussion of Otis' ESG goals, see the discussion under "Environmental, Social and Governance ("ESG")" in Item 1 in our 2022 Form 10-K .
CRITICAL ACCOUNTING ESTIMATES Preparation of our Condensed Consolidated Financial Statements requires management to make estimates and assumptions that affect the reported amounts of assets, liabilities, revenues and expenses. The accounting policies that involve the most significant estimates, assumptions and management judgments used in preparation of the Condensed Consolidated Financial Statements, or are the most sensitive to change due to outside factors, are discussed in the section entitled "Management's Discussion and Analysis of Financial Condition and Results of Operations - Critical Accounting Estimates" included in our Form 10-K . Except as disclosed in Note 18 to our Condensed Consolidated Financial Statements in this Form 10-Q, pertaining to adoption of new accounting pronouncements, there have been no material changes in these policies. 27
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Table of Contents RESULTS OF OPERATIONS Net Sales Quarter Ended March 31, (dollars in millions) 2023 2022 Net sales $ 3,346$ 3,414 Percentage change year-over-year (2.0) %
The factors contributing to the total percentage change year-over-year in total
Net sales for the quarter ended
Components of Net sales change: Quarter Ended
3.6 % Foreign currency translation (4.4) % Acquisitions and divestitures, net (1.2) % Total % change (2.0) % The Organic volume increase of 3.6% for the quarter endedMarch 31, 2023 was driven by an increase in organic sales of 6.3% in Service, slightly offset by a decrease of (0.1)% in New Equipment organic sales.
The decrease in Net sales due to Acquisitions and divestitures, net is primarily
the result of the sale of our
See the "Segment Review" section for a discussion of Net sales by segment.
Cost of Products and Services Sold
Quarter EndedMarch 31 , (dollars in millions) 2023
2022
Total cost of products and services sold $ 2,350$ 2,408 Percentage change year-over-year (2.4) %
The factors contributing to the percentage change year-over-year for the quarter
ended
Quarter EndedMarch 31 , Components of Cost of Products and Services Sold change: 2023 Organic volume 3.9 % Foreign currency translation (4.7) % Acquisitions and divestitures, net and other (1.6) % Total % change (2.4) % The organic increase in Total cost of products and services sold for the quarter endedMarch 31, 2023 was primarily driven by the organic sales increases noted above and inflationary pressures, including annual wage increases and higher Service related material costs, partially mitigated by productivity. The decrease in Total cost of products and services sold due to Acquisitions and divestitures, net is primarily the result of the sale of ourRussia business in the third quarter of 2022. 28 --------------------------------------------------------------------------------
Table of Contents Gross Margin Quarter Ended March 31, (dollars in millions) 2023 2022 Gross margin$ 996 $ 1,006 Gross margin percentage 29.8 % 29.5 % Gross margin percentage increased 30 basis points for the quarter endedMarch 31, 2023 , when compared to the same period for 2022, due to the benefit from Service sales growing faster than New Equipment sales, favorable service pricing, and the benefits from productivity, partially offset by the inflationary pressures described above. See the "Segment Review" section for discussion of operating results by segment. Research and Development Quarter Ended March 31, (dollars in millions) 2023 2022 Research and development$ 35 $ 37 Percentage of Net sales 1.0 % 1.1 %
Research and development was relatively flat for the quarter ended
Selling, General and Administrative
Quarter EndedMarch 31 , (dollars in millions) 2023
2022
Selling, general and administrative$ 455 $ 459 Percentage of Net sales 13.6 % 13.4 % Selling, general and administrative expenses decreased$4 million for the quarter endedMarch 31, 2023 , when compared to the same period in 2022, as cost containment actions, lower restructuring costs, as well as the impact from foreign exchange of$14 million for the quarter endedMarch 31, 2023 , were partially offset by annual wage increases and higher other employment related costs. Selling, general and administrative expenses as a percentage of Net sales increased 20 basis points for the quarter endedMarch 31, 2023 , compared to the same period in 2022. Restructuring Costs Quarter Ended March 31, (dollars in millions) 2023 2022 Restructuring costs $ 5$ 14 We initiate restructuring actions to keep our cost structure competitive. Charges generally arise from severance related to workforce reductions, and to a lesser degree, facility exit and lease termination costs associated with the consolidation of office and manufacturing operations. We continue to closely monitor the economic environment and may undertake further restructuring actions to keep our cost structure aligned with the demands of the prevailing market conditions. Total restructuring costs were$5 million for the quarter endedMarch 31, 2023 and included$4 million of costs related to 2023 actions and$1 million of costs related to 2022 actions.
Most of the expected charges will require cash payments, which we have funded and expect to continue to fund with cash generated from operations.
29 -------------------------------------------------------------------------------- Table of Contents The table below presents approximate cash outflows related to the restructuring actions during the quarter endedMarch 31, 2023 , and the expected cash payments to complete the actions announced: (dollars in millions) Cash outflows during the quarter endedMarch 31, 2023 $ 10
Expected cash payments remaining to complete actions announced 46
We generally expect to achieve annual recurring savings within the two-year period subsequent to initiating the actions, including$7 million for the 2023 actions and$70 million for the 2022 actions, of which approximately$15 million was realized for the 2023 and 2022 actions during the quarter endedMarch 31, 2023 .
For additional discussion of restructuring, see Note 12 to the Condensed Consolidated Financial Statements.
Other Income (Expense), Net Quarter Ended March 31, (dollars in millions) 2023 2022 Other income (expense), net $ 7$ 16 The change in Other Income (Expense), Net, of($9) million for the quarter endedMarch 31, 2023 , compared to the same period in 2022, was primarily driven by unfavorable foreign currency mark-to-market adjustments and the absence of Separation related impacts recognized during the quarter endedMarch 31, 2022 .
Interest Expense (Income), Net
Quarter EndedMarch 31 , (dollars in millions) 2023
2022
Interest expense (income), net $ 33
Interest Expense (Income), Net was relatively flat in the quarter ended
The average interest rate on our long-term debt for each of the quarters endedMarch 31, 2023 and 2022 was 2.0%. For additional discussion of borrowings, see Note 7 to the Condensed Consolidated Financial Statements. Income Taxes Quarter Ended March 31, 2023 2022 Effective tax rate 26.7 % 27.8 % The decrease in the effective tax rate for the quarter endedMarch 31, 2023 , is primarily due to the impact of foreign currency on a distribution of previously taxed income and a change in the mix of earnings.
We anticipate some variability in the tax rate quarter to quarter from potential discrete items.
For additional discussion of income taxes and the effective income tax rate, see Note 11 to the Condensed Consolidated Financial Statements.
30 -------------------------------------------------------------------------------- Table of Contents Noncontrolling Interest in Subsidiaries' Earnings and Net Income Attributable toOtis Worldwide Corporation Quarter Ended March 31, (dollars in millions) 2023 2022 Noncontrolling interest in subsidiaries' earnings $ 21 $ 42 Net income attributable toOtis Worldwide Corporation $ 331 $ 311 Noncontrolling interest in subsidiaries' earnings were lower for the quarter endedMarch 31, 2023 , compared to the same period in 2022 primarily due to Otis' increased ownership in Otis Mobility (formerlyZardoya Otis ) in the second quarter of 2022. For details on the results of the Tender Offer and purchases of shares of Otis Mobility not previously owned by the Company, see Note 1 of the Company's audited consolidated financial statements and notes thereto included in our 2022 Form 10-K . Net income attributable toOtis Worldwide Corporation increased for the quarter endedMarch 31, 2023 , compared to the same period in 2022 as lower noncontrolling interest in subsidiaries' earnings and the benefit of a lower effective tax rate were partially offset by lower operating profit (including the impact of foreign exchange rates). 31 -------------------------------------------------------------------------------- Table of Contents Segment Review
Summary performance for our operating segments for the quarters ended
Net Sales Operating Profit Operating Profit Margin (dollars in millions) 2023 2022 2023 2022 2023 2022 New Equipment $ 1,307$ 1,422 $ 67 $ 93 5.1 % 6.5 % Service 2,039 1,992 476 447 23.3 % 22.4 % Total segment 3,346 3,414 543 540 16.2 % 15.8 % General corporate expenses and other - - (30) (14) - - Total $ 3,346$ 3,414 $ 513$ 526 15.3 % 15.4 % New Equipment The New Equipment segment designs, manufactures, sells and installs a wide range of passenger and freight elevators, as well as escalators and moving walkways in residential and commercial buildings and infrastructure projects. Our New Equipment customers include real-estate and building developers and general contractors that develop and/or design buildings for residential, infrastructure, commercial, retail or mixed-use activity. We sell directly to customers as well as through agents and distributors. We also sell New Equipment to government agencies to support infrastructure projects, such as airports, railways or metros. Summary performance for New Equipment for the quarters endedMarch 31, 2023 and 2022 was as follows: Quarter Ended March 31, (dollars in millions) 2023 2022 Change Change Net sales $ 1,307$ 1,422 $ (115) (8.1) % Cost of sales 1,098 1,190 (92) (7.7) % 209 232 (23) (9.9) % Operating expenses 142 139 3 2.2 % Operating profit $ 67$ 93 $ (26) (28.0) % Operating profit margin 5.1 % 6.5 %
Summary analysis of the Net sales change for New Equipment for the quarter ended
Components of Net sales change: Quarter EndedMarch 31, 2023 Organic volume (0.1) % Foreign currency translation (4.8) % Acquisitions/Divestitures, net and Other (3.2) % Total % change (8.1) %
Quarter Ended
Net sales
Organic sales declined (0.1)% as high-single digit organic sales growth in EMEA was offset by mid-single digit decline in theAmericas and low-single digit decline inAsia , as strong performance inAsia Pacific was offset by a decline inChina . The decrease in Net sales due to Acquisitions/Divestitures, net and Other is primarily the result of the sale of ourRussia business in the third quarter of 2022. 32
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Operating profit
New Equipment operating profit decreased$(26) million including foreign exchange headwinds of$(5) million . Unfavorable regional and product mix were partially offset by favorable productivity. Operating margin decreased 140 basis points. Service The Service segment performs maintenance and repair services for both our products, and those of other manufacturers, and provides modernization services to upgrade elevators and escalators. Maintenance services include inspections to ensure code compliance, preventive maintenance offerings and other customized maintenance offerings tailored to meet customer needs, as well as repair services that address equipment and component wear and tear, and breakdowns. Modernization services enhance equipment operation and improve building functionality. Modernization offerings can range from relatively simple upgrades of interior finishes and aesthetics, to complex upgrades of larger components and sub-systems. Our typical Service customers include building owners, facility managers, housing associations and government agencies that operate buildings where elevators and escalators are installed. Summary performance for Service for the quarters endedMarch 31, 2023 and 2022 was as follows: Quarter Ended March 31, (dollars in millions) 2023 2022 Change Change Net sales $ 2,039$ 1,992 $ 47 2.4 % Cost of sales 1,252 1,218 34 2.8 % 787 774 13 1.7 % Operating expenses 311 327 (16) (4.9) % Operating profit $ 476$ 447 $ 29 6.5 % Operating profit margin 23.3 % 22.4 %
Summary analysis of Service Net sales change for the quarter ended
Components of Net sales change: Quarter Ended
6.3 % Foreign currency translation (4.1) % Acquisitions/Divestitures, net 0.2 % Total % change 2.4 %
Quarter Ended
Net sales
The organic sales increase of 6.3% is due to organic sales increases in maintenance and repair of 7.0% and modernization of 3.3%.
Components of Net sales change: Maintenance and Repair Modernization Organic volume 7.0 % 3.3 % Foreign currency translation (4.4) % (3.8) % Acquisitions/Divestitures, net 0.2 % 0.8 % Total % change 2.8 % 0.3 % 33
-------------------------------------------------------------------------------- Table of Contents Operating profit Service operating profit increased$29 million with higher volume of$43 million offset by foreign exchange headwinds of$(20) million . Favorable pricing on maintenance contracts and productivity, were partially offset by annual wage increases and other inflationary pressures, including higher material costs. Operating profit was also impacted by lower restructuring costs. Operating margin increased 90 basis points.
General Corporate Expenses and Other
Quarter Ended March 31, (dollars in millions) 2023 2022 General corporate expenses and other $
(30)
General corporate expenses and other for the quarter endedMarch 31, 2023 increased$16 million compared to the same quarter in 2022, primarily due to unfavorable foreign currency mark-to-market adjustments and higher corporate costs. LIQUIDITY AND FINANCIAL CONDITION (dollars in millions) March 31, 2023 December 31, 2022 Cash and cash equivalents $ 1,117 $ 1,189 Total debt 6,762 6,768 Net debt (total debt less cash and cash equivalents) 5,645 5,579 Total equity (4,767) (4,799) Total capitalization (total debt plus total equity) 1,995 1,969
Net capitalization (total debt plus total equity less cash and cash equivalents)
878 780 Total debt to total capitalization 339 % 344 % Net debt to net capitalization 643 % 715 % As ofMarch 31, 2023 , we had cash and cash equivalents of approximately$1.1 billion , of which approximately 97% was held by the Company's foreign subsidiaries. We manage our worldwide cash requirements by reviewing available funds among the many subsidiaries through which we conduct our business and the cost-effectiveness with which those funds can be accessed. On occasion, we are required to maintain cash deposits with certain banks with respect to contractual obligations related to acquisitions and divestitures or other legal obligations. As ofMarch 31, 2023 andDecember 31, 2022 , the amount of such restricted cash was approximately$4 million and$6 million , respectively. From time-to-time we may need to access the capital markets to obtain financing. We may incur indebtedness or issue equity as needed. Although we believe that the arrangements in place as ofMarch 31, 2023 permit us to finance our operations on acceptable terms and conditions, our access to, and the availability of, financing on acceptable terms and conditions in the future could be impacted by many factors, including (1) our credit ratings or absence of a credit rating, (2) the liquidity of the overall capital markets and (3) the current state of the economy, including recent tightening of credit markets. There can be no assurance that we will continue to have access to the capital markets on terms acceptable to us. As ofMarch 31, 2023 , we had a revolving credit agreement with various banks providing for a$1.5 billion unsecured, unsubordinated 5-year revolving credit facility. As ofMarch 31, 2023 , there were no borrowings under the revolving credit agreement. The undrawn portion of the revolving credit agreement serves as a backstop for the issuance of commercial paper. There were no long-term debt issuances for the quarter endedMarch 31, 2023 . The Company redeemed the$500 million floating notes originally due in 2023 during the quarter endedMarch 31, 2022 . For additional discussion of borrowings, see Note 7 to the Condensed Consolidated Financial Statements. The Company does not intend to reinvest certain undistributed earnings of our international subsidiaries that have been previously taxed in theU.S. For the remainder of the Company's undistributed international earnings, unless tax effective to repatriate, we will continue to permanently reinvest these earnings. 34
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We expect to fund our ongoing operating, investing and financing requirements mainly through cash flows from operations, available liquidity through cash on hand and available bank lines of credit and access to capital markets. OnDecember 1, 2022 , our Board of Directors approved a share repurchase program for up to$2.0 billion of Common Stock, of which$175 million had been utilized as ofMarch 31, 2023 . Under this program, shares may be purchased on the open market, in privately negotiated transactions, under accelerated share repurchase programs or under plans complying with rules 10b5-1 and 10b-18 under the Securities Exchange Act of 1934, as amended.
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