PCCW : LETTER TO SHAREHOLDER(S) - 2021 ANNUAL GENERAL MEETING

Personal Identification Number

PCCW Limited

電訊盈科有限公司

(Incorporated in Hong Kong with limited liability)

(Stock Code: 0008)

April 1, 2021

Dear Shareholder(s),

PCCW Limited (the "Company")

• Annual General Meeting to be held on Friday, May 7, 2021 at 12:00 noon at 14th Floor, PCCW Tower, Taikoo Place, 979 King's Road, Quarry Bay, Hong Kong (the "AGM")

We refer to the Company's circular and the notice of AGM dated April 1, 2021 which are available on the Company's website at www.pccw.com/ir and the website of Hong Kong Exchanges and Clearing Limited ("HKEX") at www.hkexnews.hk.

To safeguard your health and safety, and in view of the limit on attendance and seating capacity as may be legally required, the Company strongly encourages you NOT to attend the AGM in personand to cast your votes by submitting a form of proxy appointing the Chairman of the AGM or any Director or the Company Secretary of the Company as your proxy to vote according to your indicated voting instructions as an alternative to attending the AGM in person, and view the live webcast of the AGM proceedings.

The deadline to submit completed form(s) of proxy in advance of the AGM is Wednesday, May 5, 2021 at 12:00 noon.Completed form(s) of proxy must be returned to the Company's share registrar, Computershare Hong Kong Investor Services Limited, Investor Communications Centre, 17M Floor, Hopewell Centre, 183 Queen's Road East, Wan Chai, Hong Kong. The form of proxy for use at the AGM can be downloaded from the abovementioned websites of the Company and HKEX.

If you choose not to attend the AGM in person, you may join the AGM online as an observer to view the live webcast of the AGM proceedings. You may send questions relevant to the proposed resolutions to the Company from 9:00 a.m. on Monday, May 3, 2021 to 6:00 p.m. on Wednesday, May 5, 2021 via email at [e-mail]. The Company may not be able to respond to all the questions, but will endeavour, where appropriate, to respond to such questions on the Company's website as soon as practicable after the AGM. Please note that joining the live webcast will not be counted towards a quorum nor will you be able to cast your vote(s) online. You can log in to the live webcast through www.pccw.com/agm2021and enter the designated distinctive username and password noted below:

Username and Password: Please refer to the 10-digit shareholder reference number starting with "C" ("SRN") printed under the barcode on the top right corner of this letter and the 5-digit Personal Identification Number ("PIN") below the SRN.

Please keep the SRN and PIN in safe custody for use on the AGM date and do not disclose it to any other person.

If you have any questions relating to the AGM, please contact the Company's share registrar as follows:

Computershare Hong Kong Investor Services Limited Shops 1712-1716

17th Floor, Hopewell Centre 183 Queen's Road East Wan Chai, Hong Kong Telephone: [phone] Fax: [phone]

Website: www.computershare.com/hk/contact

Yours faithfully,

For and on behalf of

PCCW Limited

Bernadette M. Lomas

Group General Counsel and Company Secretary