Quadient announced the launch of Parcel Pending by Quadient in Ireland. By providing secure, self-service smart parcel lockers to businesses across the country, together with a dedicated support centre and response and repair team, Quadient will help the Irish economy capitalise on the property boom by simplifying parcel delivery and improving residents' experience. With the Banking & Payments Federation Ireland (BPFI) expecting 50,000 new homes to be built across 2022 and 2023, Quadient will help property developers and property management organizations transform parcel pickup: providing a secure location for residents' parcel deliveries with 24/7 access; in turn freeing up time for building management to deal with other tasks; and reducing the physical and environmental footprint of parcel delivery.

Quadient already has a presence in Ireland through its mailing and customer experience services. By bringing Parcel Pending smart lockers into the country, it will provide more opportunities to the property industry to realise the benefits of automated lockers, including: Increased security – Ensuring packages can only be picked up by the intended recipient, reducing opportunities for parcel theft and giving residents confidence they live in a safe environment. Improved efficiency – It can take up to four minutes for a delivery driver and building staff to complete handover of a package – plus the time to hand it to the recipient.

Quadient's parcel lockers reduce this time to seconds, freeing up the delivery driver and building staff time. Reduced footprint – Instead of maintaining a dedicated desk for parcels, developers and building managers can provide a secure, unobtrusive way to give residents access to their deliveries 24/7. Digital integration – Quadient's parcel lockers are designed to integrate with cloud services and applications, for instance resident engagement portals such as Spike Global – allowing property managers to offer a modern, streamlined experience and immediate access to their services to residents. Environmental impact – By guaranteeing delivery the first time, preventing re-visits, and ensuring that couriers and residents only have to visit a single location, parcel lockers help both reduce emissions and create a safer environment for residents.

With nearly 17,000 installations worldwide serving millions of users, Quadient has considerable experience and existing footprint to benefit not only the Irish residential market and university accommodation, but also retail and home delivery, where parcel lockers can improve efficiency, guarantee delivery, and offer a better service to customers.