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MarketScreener Homepage  >  Equities  >  Euronext Paris  >  Quadient S.A.    QDT   FR0000120560

QUADIENT S.A.

(QDT)
  Report
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12.185 EUR   +2.39%
11:46aQUADIENT S A : – FINANCIAL CALENDAR UPDATE
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11:45aQUADIENT S A : – FINANCIAL CALENDAR UPDATE
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10/20QUADIENT S A : Places Third In Annual Ranking of Top 250 French Software Horizontal Publishers
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Quadient S A : 2020 half-year financial results

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09/30/2020 | 12:10pm EDT

2020

HALF-YEAR FINANCIAL REPORT

As of July 31, 2020

Contents

1

COMMENTS ON QUADIENT'S RESULTS AND FINANCIAL STRUCTURE

1

1.1

Half-year highlights

2

1.2

Post-closing events

3

1.3

Historical breakdown of income statements

4

1.4

Ownership structure

9

1.5

Information on related parties

10

1.6

Risk factors

10

1.7

Outlook

18

2

CONSOLIDATED FINANCIAL STATEMENTS AT 31 JULY 2020

19

2.1

Consolidated financial statements

20

2.2

Notes to the consolidated financial statements

27

2.3

Statutory auditors' review report on the half-yearly financial information

56

3

STATEMENT OF THE PERSON RESPONSIBLE FOR THE INTERIM

FINANCIAL REPORT

57

COMMENTS ON 1 QUADIENT'S RESULTS AND FINANCIAL STRUCTURE

1.1

HALF-YEAR HIGHLIGHTS

2

1.4

OWNERSHIP STRUCTURE

9

1.2

POST-CLOSING EVENTS

3

1.5

INFORMATION ON RELATED

PARTIES

10

1.3 HISTORICAL BREAKDOWN OF

INCOME STATEMENTS

4

1.6

RISK FACTORS

10

1.3.1

Resilient recurring revenue in H1

1.6.1

Risk assessment

10

2020

5

1.6.2 Main risks and risk management

1.3.2

Major Operations supported by

systems

11

the performance of growth

engines

5

1.7

OUTLOOK

18

1.3.3

Additional Operations

7

1.3.4

Current operating income

7

1.3.5

Operating income

7

1.3.6

Net income

7

1.3.7

Cash flow generation

8

1.3.8

Debt and liquidity position

8

2020 HALF-YEAR FINANCIAL REPORT

1

  • COMMENTS ON QUADIENT'S RESULTS AND FINANCIAL STRUCTURE
    Half-year highlights

For the half of 2020, the Group achieved sales of 485 million euros, down 12.9 % compared to the first half of 2019, i.e. down by 12.8 % in organic terms (1)

Major Operations (90% of total sales), gathering the Group's four strategic solutions across the two main geographies, i.e. North America and the Main European countries, as well as the activities of Parcel Locker Solutions in Japan and of Customer Experience Management in the rest of world, show a 10.5 %-organic decline in total sales. North America posted a 6.0 % organic decline. The segment of the Main European countries recorded a 17.6 %-decrease in sales, excluding currency and scope effects and International posted a 4.8 % organic growth.

Moreover, Additional Operations (10% of total sales) posted a 28.9 %-organic decline.

The share of recurring revenues in total Group sales remains high and stands at 75 %

Current operating income before acquisition-related expenses totaled 61 million euros in H1 2020, down by 34.2 % compared to H1 2019. Current operating margin before acquisition-related expenses stood at 12.6 % of sales.

Net attributable income was down 54.5 % ending at 21 million euros.

1.1 Half-year highlights

Quadient continued to actively execute its "Back to Growth" strategy in the first half of H1 2020, leading to the implementation of multiple strategic initiatives across all solutions, which encompassed new innovative product launches, new contracts and partnerships, as well as further reshaping of the portfolio with one divestment (ProShip) and one acquisition (YayPay).

Acquisition of leading FinTech company YayPay™, specialized in Accounts Receivable automation

On 29 July 2020, Quadient announced the acquisition of YayPay, a best-in-class and rapidly growing company at the forefront of SaaS accounts receivable (AR) automation solutions. Founded in 2015, YayPay provides a combination of automated invoice delivery paired with collections management, credit assessment, payment and cash application solutions, delivering a comprehensive cloud-based platform to more than 3,000 users globally. YayPay's solution also combines real-time reporting with artificial intelligence to provide companies insight into future payer behavior and how it impacts their cash flow, helping them reduce write-offs and Days Sales Outstanding (DSOs). The acquisition of YayPay will expand Quadient's Business Process Automation offer, notably complementing its cloud-based platform Quadient® Impress™, a multichannel document automation platform for small and medium businesses. YayPay is based in New York and has a team of nearly 60 people.

Quadient owns c.87% in the parent company of YayPay. The purchase price, excluding transaction-related costs, amounted to more than €17 million (2)

Global Partnership with Infosys to enhance delivery of Customer Experience Management solutions

On 23 July 2020, Quadient announced that Infosys has become a Platinum Business Partner in Quadient's Partner Advantage Program. Infosys is a global provider of next-generation digital services and consulting. Under the partnership, it aims to leverage and supply Quadient solutions to provide businesses with the leading omni-channel Customer Communication Management (CCM) platform and the capability to meet complex communication needs, while being aligned to their customer experience strategy. Additionally, Infosys and Quadient will jointly develop innovative solutions in the customer experience management (CXM) space, making demonstrations available at Infosys technology and innovation hubs.

Introduction of iX-Series Mailing Systems to US Market

On 30 Juin 2020, Quadient announced the launch of the iX-Series Mailing Systems and S.M.A.R.T. MailCenter software in the US, designed to meet the needs of small, medium and large businesses across a variety of industry verticals. The new series brings customers additional features and technology updates while meeting the latest requirements of the US Postal Service. This development initiative is part of Quadient objective to extend its leadership in the mail industry in the US, as outlined in the frame of its Back to Growth strategy.

  1. H1 2020 sales are compared to H1 2019 sales, from which is deducted revenue from Proship for an amount of 4.3 million euros, and are restated of a 3.1 million euros positive currency impact over the period.
  2. Based on ECB's €/$ exchange reference rate as at 28 July 2020.

2 2020 HALF-YEAR FINANCIAL REPORT

COMMENTS ON QUADIENT'S RESULTS AND FINANCIAL STRUCTURE

Post-closing events

Further expansion of Quadient Parcel Lockers Solution

Successful Launch of Cloud-based Platform Quadient®

offering and activity

Impress for small and medium-size businesses

1

Combining the expertise of recently acquired US-based Parcel Pending with its longstanding global leadership in parcel locker solutions for carriers, retailers, commercial buildings or universities, Quadient has adopted the Parcel Pending by Quadient" brand across its entire parcel locker portfolio in North-America and Europe since June 2020.

On 22 June 2020, Quadient announced the simultaneous launch in France, Japan, the UK and the US of Parcel Locker Lite™ a new series of compact and modular parcel lockers, designed to facilitate the roll-out and accelerate the adoption of parcel locker solutions at an affordable cost by customers with smaller floor areas and lower volumes of parcels.

In Japan, Quadient signed in Q1 2020 a new contract with Yamato concerning the installation of 3,000 Parcel Locker Lite units for its pick-up and drop-off sites that include convenience stores, train stations, supermarkets and drugstores. Roll-out has started last Summer and will continue through 2023.

On 16 July 2020, Quadient announced the launch of Parcel Pending by Quadient for multi-tenant residential buildings across the UK. The customizable parcel locker systems provide seamless management of incoming packages through an automated parcel process, securing delivery, storage and pick-up, enhancing resident satisfaction and improving operational efficiency.

On 16 June 2020, Quadient announced the general availability of Quadient® Impress, a user-friendly outbound document automation platform that automates the customer communication workflow for small and medium businesses (SMBs). The comprehensive cloud-based platform provides the flexibility to prepare and send single or batch transactional documents to customers through any combination of channels-print, digital or outsourced.

Quadient Impress is a major milestone in the consolidation and streamlining of the Company's Business Process Automation solutions into a single software platform integrating four suites of applications (Automate, Portal, Dispatch, Outsourced Hybrid Mail). More than 140 new customers have been acquired since the launch.

Divestment of ProShip

In February 2020, Quadient announced the sale of its subsidiary, ProShip, a global provider of automated multi-carrier shipping software, to FOG Software Group, a division of Constellation Software, Inc, a company listed in Toronto. The transaction was closed on 28 February 2020 and the selling price totaled 15 million US dollar.

1.2 Post-closing events

First major contract in the US retail sector with Lowe's

In September 2020, Quadient announced it has signed with Lowe's, an US-based retail chain specializing in home improvement, a major contract for the deployment of Parcel Lockers Solutions in the US retail sector. The nationwide rollout of more than 1,700 self-service parcel lockers is planned. Lowe's ranks amongst the top 10 US retailers with more than 2,200 stores.

Quadient Named Finalist in Two Categories in the Parcel and Postal Technology International Awards 2020

On 8 September 2020, Quadient announced it has achieved finalist status in two categories in the Parcel and Postal Technology International (PPTI) Awards 2020 for its Parcel Pending Lite and CVP Everest solutions. The PPTI Awards recognize the latest developments in the postal sector.

Repayment of all borrowings contracted under US private placements, for a total of USD 115 million

On 4 September 2020, Quadient proceeded to the repayment of all borrowings contracted under US private placements, for a total amount of 115 million US dollar. On top of the mandatory repayment of 30 million US dollar scheduled for September 2020, Quadient decided the early repayment of 85 million US dollar of debt, maturing in 2021 (35 million US dollar) and 2022 (50 million US dollar). This operation is in the straight continuation of the Group's policy aiming at managing its balance sheet in a dynamic way and at optimizing its financing resources.

The impact on the Group's cost of net debt will be slightly positive over the remaining term of the early-repaid borrowings.

2020 HALF-YEAR FINANCIAL REPORT

3

  • COMMENTS ON QUADIENT'S RESULTS AND FINANCIAL STRUCTURE
    Historical breakdown of income statements
    1.3 Historical breakdown of income statements

H1 2020 (ended

H1 2019 (ended

(In millions of euros)

31/07/2020)

31/07/2019)

FY 2019

Sales

556.9

100.0 %

1.142.7

100.0 %

484.9

100.0

%

Cost of sales

(145.9)

(26.2) %

(302.1)

(26.4) %

(129.0)

(26.6)

Gross margin

411.0

73.8 %

840.6

73.6 %

355.9

73.4

%

R&D expenses

(24.5)

(4.4) %

(53.2)

(4.7) %

(24.6)

(5.1)

Selling expenses

(136.1)

(24.4) %

(283.3)

(24.8) %

(126.4)

(26.1)

Administrative expenses

(107.2)

(19.3) %

(214.9)

(18.8) %

(100.5)

(20.8)

Maintenance and other operating expenses

(50.7)

(9.1) %

(103.5)

(9.1) %

(45.1)

(9.3)

Employee profit-sharing and share-based

0.0 %

(0.1) %

payments

0.1

(0.6)

1.7

0.4

Current operating income excluding expenses

16.6 %

16.2 %

related to acquisitions

92,6

185.1

61.0

12.6

%

Expenses related to acquisitions

(10.8)

(1.9) %

(15.5)

(1.4) %

(11.1)

(2.3)

Current operating income

81,8

14.7 %

169.6

14.8 %

49.9

10.3

%

Proceeds from asset sales and other operating

0.0 %

(7.2) %

expenses

0.1

(82.5)

(0.6)

(0.1)

Structure optimization expenses

(2.7)

(0.5) %

(10.1)

(0.9) %

(7.5)

(1.6)

Operating income

79.2

14.2 %

77.0

6.7 %

41.8

8.6

%

Financial income/(expenses)

(19.1)

(3.4) %

(41.1)

(3,6) %

(17.2)

(3.5)

Income before taxes

60,1

10,8 %

35.9

3.1%

24,9

5,1

%

Income taxes

(13.6)

(2.4) %

(21.4)

(1.9) %

(2.7)

(0.6)

Income from associated companies

0.6

0.1 %

0.8

0.1 %

(0.4)

(0.1)

NET INCOME

21.8

4.5%

47.1

8.5%

15.3

1.3%

Attributable to:

holders of the parent company

47.1

8.5 %

14.1

1.2 %

21.4

4.4

non-controlling interests

0.0

0.0 %

1.2

0.1 %

0.4

0.1

4 2020 HALF-YEAR FINANCIAL REPORT

COMMENTS ON QUADIENT'S RESULTS AND FINANCIAL STRUCTURE

Historical breakdown of income statements

1.3.1 RESILIENT RECURRING REVENUE IN H1 2020

Quadient's strategy is to promote recurring revenues in all solutions through SaaS subscription and rental sales in particular. In the first half of 2020, the Group's business model has proved once again resilient, with solid recurring revenue performance, despite difficult trading and economic conditions.

Consolidated sales stood at €485 million in the first half of 2020, a contained decline of -12.9 % compared to the first

half of 2019. Organic change stood at -12.8 % (excluding currency impacts and scope effects related to the divestment of ProShip in February 2020).

Recurring revenue (75% of total sales) recorded a limited organic decline of 5.9 % in H1 2020 compared to H1 2019, helping to mitigate the 28.3 % organic decline experienced in hardware and license sales.

1

Change at

constant

Organic

(In million euros)

H1 2020

H1 2019

Change

rates

change

Major Operations

483

(9.6) %

(10.5) %

437

(10.5)

%

Customer Experience Management

65

(5.2) %

(5.5) %

61

(5.5)

Business Process Automation

30

+1.6 %

+1.1 %

31

+1.1

Parcel Locker Solutions

28

+12.0 %

+9.4 %

32

+9.4

Mail Related Solutions

360

(13.1) %

(13.9) %

313

(13.9)

Additional Operations

74

(34.5) %

(33.1) %

48

(28.9)

%

GROUP TOTAL

485

557

(12.9)%

(13.5)%

(12.8)%

Change at

H1 2020

Change

constant

Organic

(In million euros)

H1 2019

rates

change

Major Operations

North America

Main European countries (a)

International (b)

Additional Operations

GROUP TOTAL

437

483

(9.6) %

(10.5) %

(10.5)

%

250

(4.5) %

(6.0) %

239

(6.0)

%

210

(17.4) %

(17.6) %

173

(17.6)

%

23

+4.8 %

+4.8 %

25

+4.8

%

74

(34.5) %

(33.1) %

48

(28.9)

%

485

557

(12.9)%

(13.5)%

(12.8)%

  1. Austria, Benelux, France, Germany, Ireland, Italy, Switzerland, United Kingdom.
  2. International includes the activities of Parcel Lockers Solutions in Japan and of Customer Experience Management
    outside of North America and the Main European countries. The breakdown of H1 2019 revenue by segment and activity has been restated accordingly.

1.3.2 MAJOR OPERATIONS SUPPORTED BY THE PERFORMANCE OF GROWTH ENGINES

In the first half of 2020, Major Operations posted revenue of €437 million (90% of total sales), down 10.5 % on an organic basis compared to the first half of 2019. The resilience of recurring revenue (77% of Major Operations sales), down only 4.5 % organically vs. H1 2019, with strong growth in both Parcel Locker Solutions and Business Process Automation activities, helped partially mitigate the impact of hardware equipment and license sales decline.

The International segment delivered a solid organic sales growth (+4.8%) in H1 2020, driven by the strong increase of rental revenue from Parcel Locker Solutions in Japan, mitigated by a high comparable base in Q2 2019 for Customer Experience Management, which benefited from two large deals.

Sales in North America recorded a moderate organic decrease (-6.0%) in H1 2020, thanks to strong double-digit growth in Customer Experience Management activity with a very dynamic activity in professional services and in license sales.

Main European countries posted a sharper organic sales decline (-17.6%) in H1 2020, due to tougher impact of social distancing measures.

Customer Experience Management

In the first half of 2020, Customer Experience Management sales stood at €61 million, down 5.5 % organically compared to the first half of 2019. Recurring revenue (77% of Customer Experience Management sales) showed a very good resilience (2.5%) with a continuous significant increase in revenue from SaaS subscription and growth in maintenance revenue. This performance was offset by the decline in revenue from professional services, mainly operated on-site and thus affected by social distancing measures.

2020 HALF-YEAR FINANCIAL REPORT

5

  • COMMENTS ON QUADIENT'S RESULTS AND FINANCIAL STRUCTURE
    Historical breakdown of income statements

License sales (-14.4%) were affected by a high comparable base in Q2 2019. Moreover, in the social-distancing context, go-to-market was more difficult with large accounts, weighing on new customer acquisitions. Quadient however succeeded in gaining customers in its traditional verticals as well as newer verticals like Governments, Telecommunications and Utilities. Answering customer demand, the progressive shift from on-premise licenses to SaaS-based subscription model impacted license sales by reinforcing the recurring revenue model of Quadient going-forward.

Sales in North America recorded strong double-digit growth, reflecting good business momentum and a favorable comparable base in H1 2019. Conversely, sales in main European countries were affected by more severe social distancing measures and unfavorable comparable base in professional services in H1 2019. International sales were also down due to a high comparable base in H1 2019.

Business Process Automation

In the first half of 2020, Business Process Automation sales stood at €31 million, up 1.1 % organically compared to the first half of 2019.

This increase reflected the strong growth in SaaS revenue thanks to increased level of SaaS subscriptions recorded in the previous quarters. This shift in customer demand to SaaS-mode solutions, particularly in North America and France, contributed to double-digit growth in recurring revenue (+13.2%), representing 88 % of Business Process Automation sales in H1 2020. In addition, the Group continued its campaigns to accelerate new customer acquisitions under this subscription model in all regions, with a particularly positive effect on contract activations across North America. The good performance from recurring revenue was partly offset by the decrease in revenue linked to volume-based usage Business Process Automation platforms, particularly in the Property Management sector in France. However, this trend tends to reverse at the end of H1 2020, with an improvement in volume-based activity.

License sales, even if representing a relatively small portion of Business Process Automation revenue, were strongly impacted (-43.9%), mainly due to the lower traction of bundled offers with Mail-Related Solutions as the COVID-19 context made more difficult the placement of new hardware equipment.

Parcel Locker Solutions

In the first half of 2020, Parcel Locker Solutions sales stood at €32 million, up 9.4 % organically compared to the first half of 2019, due to the strong growth of recurring revenue (+35.2%), representing 64% of Parcel Locker Solutions sales in H1 2020.

In Japan, the rental-based model proved its strength with strong double-digit revenue growth in H1 2020, due to the increase of the installed base in the previous quarters, despite some slowdown in new installations in Q2 2020. In the US, the Property Management sector experienced a strong growth in subscription. In addition, recurring revenue benefited from the increase in maintenance and consumption/usage activity (e.g., resident fees, storage fees).

Hardware sales (-18.3%) were impacted by social distancing measures, especially in the Property Management and Corporate/University sectors in the US, leading to delays in installations. Bookings were also affected by the economic situation that led to new construction projects being postponed. Moreover, the comparable base was very tough as Q2 2019 delivered strong performance, while Q2 2020 suffered from deals on hold due to institutions focusing on other priorities.

Mail-Related Solutions

In the first half of 2020, Mail-RelatedSolutions sales stood at €313 million, down 13.9% organically compared to the first half of 2019. Recurrent revenue (77% of Mail-Related Solutions sales), largely supported by multi-year contracts, posted a more moderate decline (-8.7%), benefiting from the good level of new hardware placements in 2019, especially in North America.

Revenue from consumables (ink cartridges) were impacted by the COVID-19 context, but the decrease was less pronounced from May with a gradual recovery in volumes as usage started to return. While the level of activity showed improving trends compared to the second half of Q1 2020, the recovery was still limited due to remote working linked to social distancing measures.

In this context, new hardware placements were affected (-27.6%), especially for large deals (e.g. production mail), in spite of the increase in remote sales (telesales or sales by email). The decline continued to be less marked in North America than in Europe and this trend was amplified by less stringent social distancing measures in place in North America. However, Quadient recorded a progressive recovery from May from the lows experienced in April.

6 2020 HALF-YEAR FINANCIAL REPORT

COMMENTS ON QUADIENT'S RESULTS AND FINANCIAL STRUCTURE

Historical breakdown of income statements

1.3.3 ADDITIONAL OPERATIONS

In the first half of 2020, Additional Operations recorded revenue of €48 million (10% of total sales), down 28.9% on an organic basis compared to the half of 2019. This mainly reflected a drop in revenue from graphics and Mail-Related Solutions sales in the Nordics and Australia, as well as weaker revenue related to the export business

(e.g. OEM contracts with third-partyMail-Related Solutions distributors) due to high comparable base in H1 2019. It reflects as well the lower level of recurring revenues in this segment. Furthermore, the Group sold 4 CVP units of automated packing systems in H1 2020 (vs. 6 units in H1 2019).

1

1.3.4

CURRENT OPERATING INCOME (1)

2020

2019

Major

Additional

Group

Major Additional

Group

Operations

Operations

total

Operations

Operations

total

Revenue

483

74

557

437

48

485

Current operating income before

(3)

acquisition-related expenses

96

93

65

(4)

61

  1. As a reminder, sales from Parcel Locker Solutions Japan as well as sales from Customer Experience Management for the other geographies, formerly integrated into Additions Operations are now accounted for in Major Operations revenue under International segment. 2019 data was restated accordingly.

Current operating income before acquisition-related expenses stood at €61 million in H1 2020 compared to €93 million in H1 2019, mainly reflecting the decrease in revenue. Active cost management in both cost of sales and operating expense levels partially helped protect the profitability.

Gross margin remained broadly stable at 73.4 % in H1 2020 compared to 73.8 % in H1 2020, despite a significant volume effect, due to the built-in flexibility of the cost base resulting from a high proportion of outsourcing in hardware manufacturing (90% of mail equipment, 100 % of parcel lockers) and a more favorable mix. Moreover, continued tight cost optimization measures helped to generate approximately €23 million of savings in operating expenses, before impact of bad debt, in H1 2020, while

allowing the Group to maintain ongoing investment efforts to support the implementation of its strategic initiatives.

Current operating margin before acquisitions-related expenses stood at 12.6% of sales in H1 2020 compared to 16.6% in H1 2019.

Acquisition-related expenses reached €11 million in H1 2020, a stable level compared to H1 2019, and notably included costs associated with the divestment of ProShip (bonus contingent to the closing of the transaction) and the acquisition of YayPay (non-recourseloans to the founders).

Current operating income totaled €50 million in H1 2020 compared to €82 million in H1 2019.

1.3.5 OPERATING INCOME

Optimization and other operating expenses amounted to

€8 million in H1 2020 compared to €3 million in H1 2019, including costs related to the shutdown of Temando and increased restructuring expenses associated with cost optimization measures.

Operating income totaled €42 million in H1 2020 compared to €79 million in H1 2019.

1.3.6 NET INCOME

The net cost of debt amounted to €16 million in H1 2020 compared to €17 million in H1 2019, reflecting the positive impact from 2019/2020 refinancing operations on interest

expenses.

The Group reduced its currency losses and other financial items to -€1million in H1 2020 compared to €2 million in H1 2019.

As a result, net financial result was a loss of €17 million in H1 2020 compared to a loss of €19 million in H1 2019.

Income tax amounted to €3 million in H1 2020 compared to €14 million in H1 2019, mainly thanks to the benefit of tax loss carry-back measures implemented in the US in H1 2020 to support corporates in the COVID-19 context.

(1) Current operating income before acquisition-related expenses.

2020 HALF-YEAR FINANCIAL REPORT

7

  • COMMENTS ON QUADIENT'S RESULTS AND FINANCIAL STRUCTURE
    Historical breakdown of income statements

The corporate tax rate stood at 11.1 % in H1 2020 compared to 22.6 % in H1 2019. Excluding non-recurring items, corporate tax rate would have been at 22.8 % in H1 2020.

1.3.7 CASH FLOW GENERATION

EBITDA (1) totaled €104 million in H1 2020 compared to €137 million in H1 2019, reflecting lower current operating income and broadly stable depreciation and amortization. EBITDA margin stood at 21.5 % in H1 2020 compared to 24.6 % in H1 2019.

The change in working capital generated a net cash outflow of €25 million in H1 2020 compared to a net cash outflow of €55 million in H1 2019. This mainly reflected the lower level of activity, as well as the postponement of payments of some social and VAT charges to H2 2020 in several countries.

The Group recorded a higher decrease in its lease receivables (€54 million in H1 2020 compared to €31 million in H1 2019) due to lower placements of new equipment in the current context of social distancing.

The leasing portfolio and other financing services amounted to €613 million as at 31 July 2020 compared to €698 million as at 31 January 2020, representing an

Net attributable income amounted to €21 million in H1 2020 compared to €47 million in H1 2019. Earnings per share stood at €0.50 in H1 2020 compared to €1.24 in H1 2019.

organic decrease of 7.6 % in H1 2020 versus an organic decrease of 4.3 % in H1 2019.

At the end of H1 2020, the default rate of the leasing portfolio stood at around 1.7%

Interest and taxes paid totaled €16 million in H1 2020 compared to €37 million in H1 2019, mainly thanks to the positive impact from 2019/2020 refinancing operations on interest expenses and reduced amount of tax paid

Capital expenditure amounted to €39 million in H1 2020 compared to €49 million in H1 2019. This reflected lower investments related to maintenance, in line with decreased level of activity, and reduced investments related to Parcel Locker Solutions in Japan (mostly due to a high comparable base in 2019), as well as in rented mail equipment.

In total, the Group recorded cash flow after capital expenditure of €76 million in H1 2020 compared to €21 million in H1 2019.

1.3.8 DEBT AND LIQUIDITY POSITION

Net debt was reduced by €82 million to €586 million as at 31 July 2020, from €668 million as at 31 January 2020. The leverage ratio (net debt/EBITDA) slightly improved, at 2.3x (2) as at 31 July 2020 compared to 2.4x (2) as at 31 January 2020. The Group's net debt is backed by future cash flows generated from its rental and leasing activities.

Excluding leasing, the leverage ratio remained low, at 0.8x (2) as at 31 July 2020 compared to 0.9x (2) as at 31 January 2020.

Shareholders' equity amounted

to €1,221 million as at

31 July 2020 compared to €1,249

million as at 31 January

2020. The gearing ratio decreased to 48 % of shareholders' equity as at 31 July 2020 compared to 54 % as at 31 January 2020.

The Group has a robust liquidity position of €933 million as at 31 July 2020, of which €533 million in cash and €400 million of undrawn credit line, the latter maturing in 2024.

  1. EBITDA = current operating income + provisions for depreciation of tangible and intangible fixed assets.
  2. Including IFRS 16.

8 2020 HALF-YEAR FINANCIAL REPORT

COMMENTS ON QUADIENT'S RESULTS AND FINANCIAL STRUCTURE

Ownership structure

1.4 Ownership structure

1

At 31 July 2020, Quadient S.A.'s share ownership was as follows:

Number of

%

Number of

%

shares

voting rights

Management and employees

Directors (non-executive)

Treasury shares held under liquidity contract

Treasury shares held for stock option and free share allocations

Teleios Capital Partners GmbH (a)

Dimensional Fund Advisors, LP (US) (a)

Marathon Asset Management, LLP (a)

Norges Bank Investment Management (Norway) (a) LLB Asset Management AG (a)

Other shareholders

TOTAL

(1) Source: Ipreo as at 31 July 2020

537,286

1,555

%

537,286

1,562

%

%

%

0,018

0,018

6,147

6,147

154,021

0,446

%

0,000

%

%

%

5,968

0,017

0,000

4,569,500

13,221

%

4,569,500

13,302

%

%

%

1,669,400

4,830

1,669,400

4,860

%

%

1,513,000

4,378

1,513,000

4,404

%

%

1,466,100

4,242

1,466,100

4,268

%

%

1,227,500

3,551

1,227,500

3,573

23,454,931

67,862

%

23,454,931

68,277

%

34,562,912

100,000%

34,352,724

100,000%

To the Group's knowledge, there is no other shareholder owning more than 3% of the capital or voting rights. Quadient was communicated the following thresholds between 1 February 2020 and 22 September 2020:

Date

09/03/2020

27/03/2020 20/05/2020 24/06/2020 01/07/2020 01/07/2020 11/09/2020

Name of the Investment Funds

Teleios Capital Partners LLC

Teleios Capital Partners LLC

Wellington Management Group

Teleios Capital Partners LLC

BWM Value Investing

LLB Fund Services AG

Dimensional Fund Advisors LP

Threshold cross

Crossing upwards the 11 % with 11.05 % of voting rights Crossing upwards the 12 % with 12.03 % of voting rights Crossing downwards the 3 % with 2.99 % of voting rights Crossing upwards the 13 % with 13.02 % of voting rights Crossing downwards the 3 % with 0 % of voting rights Crossing upwards the 3 % with 3.55 % of voting rights

Crossing downwards the 4 % with 3.997 % of voting rights

2020 HALF-YEAR FINANCIAL REPORT

9

  • COMMENTS ON QUADIENT'S RESULTS AND FINANCIAL STRUCTURE
    Information on related parties
    1.5 Information on related parties

Quadient owns a 35% stake in Docapost BPO IS and a 24 % stake in AMS Investissement. The transactions with these

companies, consolidated using the equity method, are not significant.

1.6 Risk factors

1.6.1 RISK ASSESSMENT

The Group has implemented a mapping process for its risks. The risk map was updated between the end of 2019 and the beginning of 2020 under the supervision of the head of internal control. This was done by holding discussions with key Group managers and subsidiary management teams (selection of the 20 top managers). It has been updated afterwards to take into account the COVID-19 crisis. A list of risks classified by theme was then drawn up and rated by the persons interviewed, based on two criteria: impact and likelihood.

The risk map is then presented to the Chief Executive Officer, the audit committee and the management team.

A number of operational action plans were introduced across the Group, overseen by clearly identified individuals and monitored on a regular basis at the highest level.

In addition to the review carried out by the audit committee at the end of March 2020, risks are reviewed by the Board of directors before taking any major decision (new acquisitions, restructuring, new credit lines, etc.). Risks are discussed by the Board from a Group-wide perspective when the three-year plan is drawn up, during which:

  • Quadient's Chief Executive Officer presents market conditions: change in regulation, market trends, competition;
  • the chief financial officer presents the Group strategy and financial objectives (by country, business line, etc.). Risks are also assessed as part of the preparation and presentation of the budget.

Regarding the CSR (corporate social responsibility)/non-financial risks, they have been assessed with the same methodology. They are presented in the risk mapping for the highest ones and in a more detailed way in chapter 5 "Non-financial performance statement" of the present document.

In addition, the risks and opportunities related to the Group's external environment are analyzed every year during preparation of the three-year strategic plan.

Finally, the directors of operating entities are responsible for identifying and assessing the risks associated with the activities they supervise. The results of their assessments are sent to the Group management and reviewed and discussed during operational reviews. Highlighting "red flags" risk areas is always part of the process.

10 2020 HALF-YEAR FINANCIAL REPORT

COMMENTS ON QUADIENT'S RESULTS AND FINANCIAL STRUCTURE

Risk factors

1.6.2 MAIN RISKS AND RISK MANAGEMENT SYSTEMS

Risks are classified by category: strategic, operational, legal, technological, financial and CSR/extra-financial.

During the interviews, they are rated on a scale of 1 to 4 in terms of impact and likelihood, 4 being the highest level of risk. Risk values are expressed in net value knowing that they have been rated in terms of impact and likelihood after taking into account management systems to mitigate them. The risk map below represents the situation after the last risk assessment.

The horizontal axis represents the impact and the vertical axis the likelihood. The size of the circles represents the risk value that is calculated by multiplying the average impact mentioned during interviews by the average likelihood and by the number of occurrences ( i.e. number of times the risk was mentioned during the interviews). The graphic below presents the top 16 risks identified during the last risk assessment.

1

Average likelihood

4.5

4.0

3.5

3.0

2.5

2.0

1.5

1.0

0.5

St

ra

t

e

L

e

reg

t

P

rocess risk

Financial risk

T

CSR risk

gislation/

ula

echnol

gic risk

ory risk

ogic risk

COVID

-19 and

global r

ecession

Time

t

o mar

ket for

Information system

Tr

new products

Mail decline

and cyber crime

ansformation

Attraction and

Tax matters

Acquisitions

Forex interest rates,

retention of talent

Data

privacy

liquidity and shares

Increasing business

Dependence

competition

on suppliers

New regulations

Environment

Intellectual property

Ethical rules

1.0

1.5

2.0

2.5

3.0

3.5

4.0

4.5

Average impact

  • SUMMARY OF THE SIX MAIN RISK CATEGORIES

Strategic

Operational

Legal

Technological

Financial

CSR/Extrafinancial

High

risks

COVID-19 crisis

Transformation

Information

Attractivity,

and risk of global

systems and

talent retention

recession

cybercriminality

and succession

plans

Mail decline

New competition

Acquisitions

Data privacy

Time to market

Change in

Low

risks

Tax

Ethic and

for new products

regulations

compliance

interest rates,

Dependence

liquidity and

Environment

on suppliers

shares

Intellectual

property

2020 HALF-YEAR FINANCIAL REPORT

11

  • COMMENTS ON QUADIENT'S RESULTS AND FINANCIAL STRUCTURE
    Risk factors
    The table below gives a precise description and dedicated action plan for each of the 6 risk categories and the way these risks are mitigated.
    Strategic risks

HIGH RISKS

Risks

Risk management system

COVID-19 crisis and global recession

COVID-19 crisis started in China in December 2019. It has spread to Italy since the beginning of February 2020 and then in other European countries, in North America and in South America. Containment measures have been taken in most countries and business and production activities are widely impacted but differently depending on the country.

Since beginning of February 2020, business continuity committees have been created in each regions and in each production sites. A weekly COMEX meeting is also dedicated to COVID-19.

Five major risks have been identified:

Risk on employees and human capital

COVID-19 represents a risk on human capital. Health and safety of the Group's employees and works conditions allowing the maximum of security are key.

Risk on employees and human capital.

Since beginning of February 2020, measures have been taken:

communication: health and safety preventive measures;

  • preparation of home office and trainings on different applications;
  • travel: travel ban on international flights except for imperious reasons, business trip reduction, cancellation or postponement of meetings or events.

Since March 2020:

  • home office for all employees if possible;
  • repatriation of employees. no more internal or external face to face meetings;
  • very limited number of on site service visit.

Risk on service continuity for customer

Risk on service continuity for customer

The majority of regions

where

Quadient

operates

are

On site service visit have been reduced to the minimum and

subject to containment

measures.

Service

continuity

for

organized in the most safer way for the Group's employees

customers must be organized and, in the meantime, the

and customers. Meanwhile call centers have been prepared

maximum of security must be applied for the employees.

and equiped for home office. Service continuity has been set

up and is in line with preventive measures.

Risk on revenue

Risk on revenue

Containment of populations

in main regions may

lead

to

Home office for sales people and service business continuity

global recession. Quadient

could be exposed

on

its

have been established very quickly and as a consequence all

non-recurring revenue: hardware and software sales. On the

measures have been taken to reduce the impact on revenue.

opposite this crisis may create opportunities in terms of

The percentage of recurring revenue is also key to assess

revenue, especially for digitalization solutions.

risk on revenue.

Risk on profitability

Risk on profitability

Risk on revenue could have an impact on the level of

The Group has performed a review of all variable costs that

profitability. The impact will depend on the magnitude of the

could be postponed (third parties, projects…). Action plan

decline and on the actions taken to adapt cost structure.

will take into

account

the

level of the activity. Partial

unemployment

has been

put

in place.

12 2020 HALF-YEAR FINANCIAL REPORT

COMMENTS ON QUADIENT'S RESULTS AND FINANCIAL STRUCTURE

Risk factors

Risks

Risk management system

1

Risk on cash position

Risk on cash position

Group cash position could be impacted

by the recession:

Since 31 January 2020, Quadient has pursued its active debt

decrease of cash inflows in relation with a drop of revenue

management. In February 2020,

Quadient bought

back an

and with customers' cash issues.

additional

15 million euros of

its bond

2,50 % maturing in

June 2021. After this new buy

back, the outstanding

amount

of the bond is 163.2 million euros. In February 2020, following

a reverse inquiry from some investors,

Quadient proposed

to its investors base invested in the

German law private

debt named Schuldschein to prolonge the maturity of their

existing investment maturing the

21 February

2020.

Following this operation, Quadient paid

back 17 million euros

and 30 million

US dollars

and

issue a new Schuldschein for

3 million US dollars with a

four years maturity and 10 million

US dollars

and

30.5 million of euros

both with

a five year

maturity. Quadient net debt

end of

March 2020

shows the

same level as of end of January 2020 and a revolving credit

line of 400 million euros. This credit line is available

in euros

and US dollars under the condition to meet covenants. This

credit

line

is

spread

over

a

syndicate

of

11

financial

institutions. Risk of counterpart is limited as they are rated A

a minima. Cash management

department

members use

SaaS (1) applications. They are all confined

since 16 March

2020 in different locations. Cash management is performed

through automatic cash pooling

without any risk of liquidity

for subsidiaries. Cash reporting and three months forecast

are in

place with a weekly

report

in

order to anticipate

potential impact on cash.

Mail

decline

Mail volumes are down

in all countries

where the Group

To mitigate this decline, the Group continues to innovate to

operates. Experts anticipate a further decline of about (4) to

gain market share and develops complementary activities

(6) % per year. The Group's Mail Related Solutions activities

which enjoy strong growth. Quadient has announced its new

are linked

to mail volumes. These activities were down by

strategy for the three coming years in January 2019. Named

(5.3) % in 2015, by (4.6) % in 2016, by (4,3) % in 2017, by (3,8) %

"Back to Growth". Main orientations are described in the

in

2018 and by (3.0) % in 2019.

section "Transformation" below.

Thanks

to

these

complementary activities, Quadient reduced the organic

decline of its consolidated sales by (1.8) % in 2015, (2.1) % in

2016 and (2.2) % in 2017. Sales increased by 0.2 % in 2018 and

by 1,6 % in 2019.

new

Increasing

competition

in

activities

Quadient has two main

competitors

in its legacy business

The Group's strategic and marketing department regularly

(Mail Related

Solutions): world leader Pitney Bowes

and

analyze

the competition

and

this topic

is discussed during

Francotyp

Postalia, No. 3

in the world. Pitney Bowes is listed

the Board meetings and during the

management team

on the New York Stock Exchange. Its main market is North

meetings at least once a year. Regarding new activities, the

America. Francotyp Postalia is listed

on the Frankfurt Stock

Group has access to market studies made by renowned

Exchange. Germany is its main market.

research firms.

Regarding

its new activities (Business Process Automation,

Customer

Experience

Management

and Parcel Locker

Solutions), the Group

made a number of acquisitions,

notably: GMC Software in 2012, Icon Systemhaus in 2016 and

Parcel Pending

in January 2019. These acquisitions operate

on

markets where the

competitive

landscape is different

from Mail Related Solutions. Quadient's competitors in these

new markets are more

numerous and could have greater

financial resources than the Group, which might affect the

Group's competitiveness.

Finally, it

can

be mentioned that

Customer Experience

Management activity

is number

two

worldwide

and

considered

as a leader

by Gartner

thanks to continuous

effort in R&D.

(1)

Software as a Service.

2020 HALF-YEAR FINANCIAL REPORT

13

1

14

COMMENTS ON QUADIENT'S RESULTS AND FINANCIAL STRUCTURE

Risk factors

HIGH RISKS

Risks

Risk management system

Acquisitions

Quadient unveiled in

January 2019

its new strategy

for

the

All project are thoroughly analyzed and then presented to the

2019-2022 period. Named "Back to

Growth", this

strategy

investment committee

and to the board. Strict

financial

aims at expanding and

growing the Group

while

critérias are applied during the analysis of the target and in

accelerating its transformation.

terms

of return on investmet. Ability of integration

is also a

To achieve this strategy, the Group intends to seize bolt-on

key topic. These acquisitions are then included in the four

acquisition opportunities which, together with organic

major solutions: Mail

Related Solutions, Business

Process

growth in selected business

segments, will contribute to

Automation,

Customer

Experience Management and Parcel

scale up the Group's major offers.

Locker Solutions, and in the four main regions (North America

In this context,

the

Group

acquired Parcel

Pending

in

and

main

European

countries: France/Benelux,

United

January 2019. These acquisitions, as do all acquisitions, bring

Kingdom/Ireland, Germany/Austria/Switzerland/Italy).

about uncertainty as

to the

consolidation of

the

acquired

teams, and on the capacity to develop appropriate products

and generate

synergies

within

Quadient's

historical

distribution network.

Operational risks

HIGH RISKS

Risks

Risk management system

Transformation

The "Back to Growth" strategy implies many changes and is

The refocus of the Group on its major activities goes hand in

built around the following pilars:

hand with

the implementation

of

a

new

management

reinvest in Quadient highly cash generative legacy Mail

organization aimed at conducting these businesses in a far

Related Solutions offering;

more integrated manner than this was the case up to now.

focus on four major solutions in the main geographies;

Four main activities

have been defined. Each of them

are

seize bolt-on acquisition opportunities;

overseen by a dedicated Chief Solutions Officer, In parallel,

streamline the Group's organization;

the

organization

is

structured

under

geographical

either grow, improve or divest the Group's Additional

responsibilities with:

Operations by no later than 2022;

North America on the one hand;

adapt the Group's shareholder return policy.

and main European

countries on the other hand,

the

later

Transformation and

the ability to move quickly are key for

being divided into three regions:

the Group financial

result in the future.

France & Benelux;

UK & Ireland;

Germany, Austria,

Switzerland & Italy.

Additional

Operations

are

put

under

the

separate

responsibility of one manager. The main objective is to truly

operate as one company in order to unlock more

commercial synergies in each main geography, as well as to

streamline

the

local

operations

and

be

more

efficient. To

that extent, support

functions play also a key

role, including

that of overseeing the Group's transformation, support the

new

strategy,

coordinate

cross-functional

projects

and

initiatives, conduct

acquisitions and potential divestments,

forge

a

common

marketing

vision,

centralize

the

development and management of the product portfolio,

ensure greater consistency in the offering from one region

to another, as well as strengthen synergies

both in

R&D and

in the supply chain.

This organization aims

to

create

a strong

and unique

company culture.

2020 HALF-YEAR FINANCIAL REPORT

COMMENTS ON QUADIENT'S RESULTS AND FINANCIAL STRUCTURE

Risk factors

LOW RISKS

Risks

Risk management system

1

Time to market for new products

Developing and launching new products and services requires major investments. The Group's results and future financial position will depend in part on its ability to improve its products and services, to develop and produce new ones at the best price, and within the deadlines set by demand, and to distribute and market them.

A very strict procedure is applied for each launch of a new product. It includes Group project, planning, risk assessment and steering committee. All departments oncerned by this launch are involved in the project and in the steering comity.

Dependence

on

suppliers

The Group's main supplier is Hewlett-Packard (HP) for inkjet

The Group has put in place alternative solutions in case such

printing heads and cartridges. HP accounted for 6.1 % of total

an event should actually occur. The Group works with three

Group purchases in 2019 and 2018.

OEM vendors (tier

one suppliers), which assemble

The top five suppliers and the top ten suppliers respectively

entry-level and mid-range machines in Asia. Production is

account for 18,7 % and 27.6 % of total purchases in 2019

divided between these three tier one suppliers. In the event

versus 19,9 % and 27,8 % in 2018.

disruption in

one of these suppliers should fail, the other two could take

The Group works

also with OEM vendors. A

over production.

supply from any

one of these suppliers could

significantly

Quadient also has a choice of strategic tier two suppliers,

affect the Group's business, despite the contractual clauses

and for each of these, a replacement supplier has been

in the agreements protecting the Group against such risk.

selected.

In addition, the Group is the owner of all molds, specific tools

and industrial design.

The Group has put

in place alternative solutions for

procurement. The Group has not been or very few impacted

by COVID-19 crisis for procurement.

Legal risks

LOW RISKS

Risks

Risk management system

New regulations

Quadient operates in several regions and in different activities. Some activities are under special regulations. This is the case for Mail Related Solutions and postal regulations. Other activities are also under specific regulations such as intellectual property and data privacy. The Group must be very careful.

(1) General Data Protection Regulation.

The Group legal councel department and its local delegates follow the evolution of regulations. Group projets are launched to adapt the Group's processes to new regulations such as Sapin II law and GDPR (1) As of today, the Group is not aware of any governmental, legal or arbitral proceedings likely to have a material impact, or which had over the past 12 months a material impact on the Group's financial position or profits.

Technological risks

HIGH RISKS

Risks

Risk management system

Information

system

cyber

criminality

and

Quadient

past decentralized

organization and growth

by

A Chief Digital Officer

has

been

appointed in 2019.

His

acquisitions lead to great

diversity

in terms of information

responsability

is to align operational processes and IT within

systems.

Harmonization

of

IT

insfrastructures,

and

the Group. All

IT teams report to him. This new team aims to

pallications is part of the "Back to Growth" strategy.

focus on operational

processes, cooperate with the

management

team in

order

to enforce "Back to Growth"

strategy. IT

security

in

terms

of infrastructure

and

application is

a key topic.

2020 HALF-YEAR FINANCIAL REPORT

15

1

COMMENTS ON QUADIENT'S RESULTS AND FINANCIAL STRUCTURE

Risk factors

Financial risks

LOW RISKS

Risks

Risk management system

Tax matters

With regard to their current activities in France and abroad, Quadient entities are regularly subject to tax audits. Tax adjustments or uncertain tax positions not yet subject to tax adjustments are covered with appropriate provisions. The amounts of these provisions are regularly revised. In 2012, Quadient received a notification of tax adjustments in the Netherlands related to the financial years 2006, 2007, 2008. A mutual agreement was signed in 2019 by the Group with a payment of 15,7 million euros to the Dutch adminsitration and a refund of 9,1 million euros by the French administration. An investigation is still on going in United Kingdom. A provision has been recorded in 2019 for an amount of 9,1 million euros.

A tax review is performed annually at least in each entity with the help of an external tax adviser. Each tax investigation must be reported to the Group. An agreement has been signed with a global tax adviser to manage tax issues at Group level.

16

Exchange,

rate,

liquidity

and

shares

The Group is mainly exposed to currency exchange rate

The Group believes that its cash flow (as defined in the

risks through its international activity and to interest rate

consolidated cash flow statement in

chapter 6 of

this

risks

through

its debt. Quadient enjoys a

natural hedge on

universal

registration

document) will easily

enable

it

to

its current operating margin and its net income.

service its debt, given

the current level

of debt. Debt

by

Based on the 2020 budget, the breakdown of sales and costs

maturity

is

detailed

in

note 12-2-5

to

the

consolidated

in United States dollars is as follows: sales

43.4 % cost

of

financial statements. Group debt is subject to compliance

sales

52.0 % operating costs 37,7 % interest

expense 34.6 %

with covenants. Failure to comply with these covenants may

A 5.0 % decrease in the euro/United States dollar exchange

lead to early repayment of the debt. As of 31 January 2020,

rate from the budget rate of 1.15 would have the following

the Group complies with all covenants (cf. note 12-2-3 to the

impacts

on

the Group's

income

statement:

sales

consolidated financial statements).

(23.6) million

euros,

current

operating income

(4.1) million

The Group

treasurer,

who reports

to

the

Group

chief

euros and net income (2.2) million euros.

financial officer, monitors exchange

rate

and interest

rate

Based on the 2020 budget, the breakdown of sales and costs

risks for all Quadient group's entities. A report showing the

in pounds sterling is as follows: sales 7.9 % cost of sales 8.2 %

Group's underlying position and hedges is sent each month

operating

costs 9.7 % A

5.0 % decrease

in the euro/pound

to the chief financial officer to provide complete visibility

on

sterling exchange rate from the budget rate of 0.90 would

the financial risks relating to hedging activities, and to

have

the

following

impacts

on the

Group's

income

measure

the financial

impact of

unhedged positions.

statement:

sales (4.3) million

of euros,

current operating

Quadient uses the services of an independent consultancy

income (0.5) million euros and net income

(0.4) million

based in Paris. This consultancy helps Quadient in its

euros.

exchange rate risk hedging policy, and values its portfolio of

The other currencies are not a major concern for the Group.

hedging instruments under IFRS. This

ensures

the

None of them, individually taken, represents more than 5.0 %

consistency of methodologies used and provides a financial

of total sales. Beyond the natural hedge, no guarantee can

opinion independent

of

any financial

institution.

This

however be

given regarding the Group's ability to

hedge

Company has the technical and human resources to monitor

exchange rate risk effectively.

interest rate and exchange rate trends every day and alert

To limit the impact of a

rise

in

interest rates on

its

interest

the Group treasurer in light of the strategy in place.

expenses,

Quadienthas

a

risk-hedging

policy aimed

at

Please see tables below for detailed impacts of interest and

protecting a maximum annual interest rate for the three

exchange rate risks.

years ahead at all times.

2020 HALF-YEAR FINANCIAL REPORT

COMMENTS ON QUADIENT'S RESULTS AND FINANCIAL STRUCTURE

Risk factors

CSR risks

HIGH RISKS

1

Risks

Risk management system

Attraction

retention

of

and

talents

Intellectual and human capital is a real source of value

To avoid risk of losing key employees, the Group has put in

creation and talent management has become essential. In a

place retention incentives such as phantom shares and free

constantly changing employment market, it is essential to

shares. It has also implemented contingency plans for all

retain and motivate talents. Some positions require

major key positions at all the Group's entities. These plans

particular attention due to their key role in the organization

are regularly updated and reviewed by the remuneration

and the associated specific skills.

and nomination committee.

Data privacy

Quadient decentralized organization and growth by acquisitions lead to great diversity in terms of data base.

The head of IT security reports to the Chief Digital offcer and is in charge of the definition and of the application of IT security policies within the Group. In terms of security, postal audits were conducted successfully in all countries concerned in 2019, and continuous improvement plans are designed to meet postal requirements every year.

The Group security policy has been updated. Based on the ISO 27001 standard, the policy started to be rolled-out early 2017, particularly in markets that commercialize SaaS offerings.

Requirements relating to the GDPR ruling has also been addressed in these planned roll-outs to ensure compliance as of May 2018.

LOW RISKS

Risks

Risk management system

Ethical and compliance

A code of ethic has been set up. No matter in which entity or coutry we are operating, rules and principles have been defined.

As all companies, Quadient is exposed to risk of fraud and especially due to the development of cybercriminality. The Group has rolled out an initiative with managers of subsidiaries to ensure this risk is fully understood, to gather information on best practice and ensure standard practices are disseminated throughout the Group.

The code of ethic covers human rights, health and safety at work, diversity and human development, ethic and fair business relationship, environment and social responsability. A wistle blowing procedure has been been enforced.

An anti-fraud policy was prepared and sent out in September 2014 to local chief financial officers and managing directors. The policy includes theoretical and practical recommendations to prevent fraud. If there is an attempted fraud using new methods, the head of internal control notifies local managing directors and chief financial officers where necessary.

Neopost S.A. has taken out a specific insurance policy to enhance its protection against this type of risk. As part of the planned Group ethics charter, the Group internal control department introduced a procedure for managing conflicts of interest since October 2012 (refer to chapter 2 of this universal registration document, section "By-laws for the Board and committees").

Environment

Given the nature of the Group's assembly and distribution businesses, the Group is not aware of any environmental risk or risk related to climate change that might have a material impact on its financial position, business or results. Please refer to the social and environmental information detailed in chapter 5 of this universal registration document.

Regarding industrial risks, the Group updates a Disaster Recovery Plan every year. This plan allows the Group to assert that these risks would not have a material impact on its financial position, business or results.

Intellectual property

The Group is the owner of its trademarks and has about 320 families of patents published. The geographical coverage of these patents is essentially European and American.

Quadient is not dependent on any single patent which might bring the Group's level of business or profitability into question.

2020 HALF-YEAR FINANCIAL REPORT

17

  • COMMENTS ON QUADIENT'S RESULTS AND FINANCIAL STRUCTURE
    Outlook
    Exchange rate risk

Impact on net income before tax

Impact on equity as at

on 2020 budget

31 January 2020

Increase

Decrease

Increase

Decrease

(In million euros)

of 5%

of 5%

of 5%

of 5%

USD

(4.1)

(18.5)

4.1

18.5

GBP

(0.5)

(3.1)

0.5

3.1

Interest rate risk

31 January 2020

Impact on net

Impact on USD

Impact on EUR

income before

Impact

denominated

denominated

(In millions euros)

tax

on equity

debt

debt

Impact of a rise of +0.5 % in interest rates

(1.2)

(1.1)

0.2

0.1

Impact of a decrease of (0.5) % in interest rates

1.2

1.0

2.2

1.7 Outlook

Thanks to its business portfolio, Quadient is uniquely positioned to continue to benefit from the acceleration of the shift towards digital solutions and e-commerce booming.

After the resilient performance recorded in the first half of 2020, revenue trend is expected to improve in the second half of 2020, driven by the growth in Business Process Automation and Parcel Locker Solutions activities.

Excluding unfavorable development with regards to the COVID-19 health crisis and worsening economic environement in the coming months, Quadient expects for full-year 2020 (1) :

  • Organic sales decline of around 10 % compared to full-year 2019;
  • Current EBIT (2) in the range of €135 million to €145 million (3) ;
  • Free cash flow (4) of more than €100 million (3)
  1. The indications given up to 2022 as part of the "Back to Growth" plan remain suspended.
  2. Current operating income before acquisition-related expenses.
  3. Based on H1 2020 average exchange rates.
  4. Cash flow after capital expenditure.

18 2020 HALF-YEAR FINANCIAL REPORT

CONSOLIDATED 2FINANCIAL STATEMENTS

AT 31 JULY 2020

2.1 CONSOLIDATED FINANCIAL

2.3

STATUTORY AUDITORS' REVIEW

STATEMENTS

20

REPORT ON THE HALF-YEARLY

FINANCIAL INFORMATION

56

2.2 NOTES TO THE CONSOLIDATED

FINANCIAL STATEMENTS

27

2020 HALF-YEAR FINANCIAL REPORT

19

  • CONSOLIDATED FINANCIAL STATEMENTS AT 31 JULY 2020
    Consolidated financial statements

2.1 Consolidated financial statements

CONSOLIDATED ASSETS

(In millions of euros)

Notes

31 July 2020

31 July 2019

31 January 2019

Goodwill - Net

(4-1)

1,139.6

1,045.3

1,040.0

Intangible fixed assets

Gross value

(4-2)

534.1

538.8

553.9

Amortization

(4-2)

(393.1)

(408.5)

(425.5)

128.4

141.0

130.3

Tangible fixed assets

Gross value

(4-3)

693.8

704.5

600.0

Amortization

(4-3)

(535.5)

(540.7)

(447.6)

152.4

158.3

163.8

Assets right of use

Gross value

(8)

129.0

138.7

137.2

Amortization

(8)

(58.7)

(67.7)

(76.6)

60.6

70.3

71.0

Other non-current financial assets

Investments in associated companies

7.8

7.9

7.5

Non-current financial derivative instruments

(12)

4.1

4.1

1.8

Other non-current financial assets

(4-4)

54.3

56.9

53.0

62.3

66.2

68.9

Net long-term lease receivables

(6-2)

413.2

416.6

375.1

Other net long-term receivables

3.2

3.8

3.2

Deferred tax assets

(13-2)

5.2

8.9

17.9

Total non-current assets

1,997.0

1,908.6

1,839.9

Net inventories and work in progress

(6-5)

83.8

76.9

75.0

Net receivables

Net accounts receivable

(6-2)

197.7

233.2

187.0

Net short-term lease receivables

(6-2)

271.9

281.8

238.3

Income tax receivables

36.3

43.7

47.1

Net other receivables

6.4

6.2

9.5

481.9

512.3

564.9

Prepaid expenses

40.3

44.5

42.0

Current financial derivative instruments

(12)

3.9

1.3

6.0

Cash and cash equivalents

Short-term and liquid investments

0.6

0.5

0.3

Cash

426.2

497.8

532.6

532.9

426.8

498.3

Total current assets

1,067.1

1,185.9

1,137.8

Assets held for sale

(5)

20.8

TOTAL ASSETS

2,977.7

3,064.1

3,115.3

The following notes form an integral part of the consolidated financial statements.

20 2020 HALF-YEAR FINANCIAL REPORT

CONSOLIDATED FINANCIAL STATEMENTS AT 31 JULY 2020

Consolidated financial statements

CONSOLIDATED LIABILITIES

(In millions of euros)

Notes

31 July 2020

31 July 2019

31 January 2020

Shareholders' equity

2

Share capital

34.6

34.6

34.6

Additional paid-in capital

52.9

52.9

52.9

Reserves and retained earnings

934.9

933.5

935.2

Cumulative translation adjustments

(13.3)

(3.8)

(36.0)

Treasury shares

(3.3)

(2.8)

(3.3)

Equity instruments

(14-1)

224.6

220.1

215.6

Net income

47.1

14.1

21.4

Total shareholders' equity

1,277.5

1,248.6

1,220.4

Attributable to:

holders of the parent company

1,268.5

1,238.4

1,213.8

non-controlling interests

9.0

10.2

6.6

Non-current financial debts

(12-2)

841.3

993.9

771.0

Non-current lease obligations

(8)

60.9

61.4

51.0

Long-term provisions

(11-1)

25.4

28.6

25.3

Non-current financial derivative instruments

(12)

0.0

0.0

2.9

Other non-current liabilities

7.5

1.3

1.3

Deferred tax liabilities

(13-2)

144.6

134.8

143.8

Total non-current liabilities

1,079.7

1,220.0

995.3

Accounts payable

Trade payables

67.6

79.5

56.3

Other operating liabilities

(6-6)

193.0

201.4

197.4

Tax payables

33.6

36.4

32.7

Short-term provisions

(11-1)

12.8

10.3

9.5

Deferred income

164.7

198.3

167.8

463.7

471.7

525.9

Current financial derivative instruments

(12)

1.5

2.0

1.2

Current lease obligations

(8)

19.9

20.0

19.4

Financial debts

Short-term portion of debts from credit institutions

(12-2)

208.7

86.7

271.2

Bank overdrafts

(12-2)

5.1

4.9

6.5

277.7

213.8

91.6

Total current liabilities

706.9

639.5

762.0

Liabilities held for sale

(5)

7.2

TOTAL LIABILITIES

2,977.7

3,064.1

3,115.3

The following notes form an integral part of the consolidated financial statements.

2020 HALF-YEAR FINANCIAL REPORT

21

2

22

CONSOLIDATED FINANCIAL STATEMENTS AT 31 JULY 2020

Consolidated financial statements

CONSOLIDATED INCOME STATEMENTS

(In millions of euros)

Notes

31 July 2020

31 July 2019

31 January 2020

Sales

(6-1)

556.9

1,142.7

484.9

Current operating expenses

Cost of sales

(145.9)

(302.1)

(129.0)

Research and development expenses

(24.5)

(53.2)

(24.6)

Sales and marketing expenses

(136.1)

(283.3)

(126.4)

Administrative expenses

(107.2)

(214.9)

(100.5)

Service and other operating expenses

(50.7)

(103.5)

(45.1)

Employee profit-sharing,share-based payments

0.1

(0.6)

1.7

Expenses related to acquisitions

(6-7)

(10.8)

(15.5)

(11.1)

Total current operating expenses

(475.1)

(973.1)

(435.0)

Current operating income

(6-3)

81.8

169.6

49.9

Structure optimization expenses - net of reversals

(6-8)

(2.7)

(10.1)

(7.5)

Proceeds from asset sales

(0.0)

(0.2)

(0.0)

Other non-current operational expenses

(6-9)

0.1

(11.9)

(0.6)

Impairment of goodwill

(4-5)

-

(70.4)

Operating income

79.2

77.0

41.8

Interest expenses

(16.4)

(37.9)

(15.2)

Interests on lease obligations

(8)

(1.3)

(2.6)

(1.2)

Interest income

0.2

2.0

0.5

Net cost of debt

(17.5)

(38.5)

(15.9)

Losses on foreign exchange

(5.6)

(13.4)

(7.1)

Gains on foreign exchange

4.0

8.9

5.8

Net gains (losses) on foreign exchange

(1.6)

(4.5)

(1.3)

Other financial gains

0.0

1.9

0.3

Other financial losses

(0.0)

Income before tax

60.1

35.9

24.9

Share of results of associated companies

0.6

0.8

(0.4)

Income taxes

(13-1)

(13.6)

(21.4)

(2.7)

NET INCOME

21.8

47.1

15.3

Attributable to:

holders of the parent company

47.1

14.1

21.4

non-controlling interests

0.0

1.2

0.4

NET EARNINGS PER SHARE (IN EUROS)

(14-2)

0.50

1.24

0.15

DILUTED NET EARNINGS PER SHARE (IN EUROS)

(14-2)

0.50

1.18

0.15

The following notes form an integral part of the consolidated financial statements.

2020 HALF-YEAR FINANCIAL REPORT

CONSOLIDATED FINANCIAL STATEMENTS AT 31 JULY 2020

Consolidated financial statements

  • CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME

(In millions of euros)

31 July 2020

31 July 2019

31 January 2020

Net income

47.1

15.3

21.8

Actuarial variances recognized in equity

4.9

1.5

(5.7)

Deferred taxes on actuarial variances recognized in equity

(1.9)

(0.7)

1.3

Sub-total of items that could not be reclassified in net income

3.0

0.8

(4.4)

Change in fair value of hedging instruments

(2.7)

(2.7)

0.5

Deferred taxes on change in fair value of hedging instruments

0.8

0.2

0.0

Translation variance

9.9

19.4

(32.2)

Sub-total of items that could be reclassified in net income

8.1

16.9

(31.7)

TOTAL INCOME FOR THE YEAR

(14.3)

58.2

33.0

Attributable to:

holders of the parent company

58.2

31.8

(14.7)

non-controlling interests

0.0

1.2

0.4

The following notes form an integral part of the consolidated financial statements.

2020 HALF-YEAR FINANCIAL REPORT

2

23

2

CONSOLIDATED FINANCIAL STATEMENTS AT 31 JULY 2020

Consolidated financial statements

  • CONSOLIDATED STATEMENTS OF CASH FLOW

(In millions of euros)

Notes

31 July 2020

31 July 2019

31 January 2020

Net income attributable to shareholders of the parent company

Net income attributable to non-controlling interests Expenses (income) with no cash effect

Share of results of associated companies (net of dividends received)

Income taxes expense (including deferred taxes) Net cost of debt

Cash flow before net cost of debt and income taxes

Working capital variation

Increase (decrease) in lease receivables

Cash flow from operating activities

Interests paid

Interests paid on lease obligation

Income taxes paid

Net cash flow from operating activities (A)

Investments in tangible fixed assets

Investments in intangible fixed assets

Impact of changes in assets right-of-use

Financial investments

Sub-total investments

Disposals of fixed assets

Income from investments

Repayment of loans and other long-term advances

Net cash flow from investing activities (B)

Parent company capital increase

Share buyback liquidity contract

Dividends paid to shareholders

New medium and long-term borrowings

ODIRNANE issued*

Repayment of long-term borrowings

Repayment of lease obligation

Net cash flow from financing activities (C)

Cumulative translation adjustments on cash and cash equivalents (D)

Change in net cash (A) + (B) + (C) + (D)

Net cash - opening

Net cash closing

Cash and cash equivalents

Overdrafts

NET CASH - CLOSING

21.4

47.1

14.1

0.0

1.2

0.4

(9-1)

53.2

188.1

50.9

(0.6)

(0.8)

0.4

(13-1)

13.6

21.4

2.7

17.5

38.6

15.9

130.8

262.6

101.7

(9-2)

(54.6)

(7.2)

(25.0)

30.7

25.1

53.6

106.9

280.5

130.3

(17.5)

(37.8)

(15.0)

(8)

(1.3)

(2.6)

(1.2)

(18.5)

(45.0)

0.6

69.6

195.1

114.7

(4-3)

(31.1)

(60.1)

(18.8)

(4-2)

(17.4)

(35.7)

(17.6)

(8)

(13.5)

(2.8)

(9-3)

(11.7)

(11.9)

(9.2)

(60.2)

(121.2)

(48.4)

0.0

0.5

0.0

1.9

0.9

0.1

0.4

0.8

(60.1)

(118.4)

(46.7)

0.2

0.6

(1.4)

-

(18.2)

(9-4)

217.3

536.4

49.7

(13-1)

(4.5)

(8.9)

(4.5)

(9-4)

(30.1)

(327.0)

(70.1)

(8)

(10.5)

(8.7)

(7.7)

172.4

174.2

(34.0)

(2.3)

0.4

(1.0)

179.6

251.3

33.0

242.1

242.1

493.4

421.7

493.4

526.4

426.8

498.3

532.9

(5.1)

(4.9)

(6.5)

526.4

421.7

493.4

24

The following notes form an integral part of the consolidated financial statements.

  • ODIRNANE: senior unsecured net share settled undated bond convertible into new shares and/or exchangeable for existing shares.

2020 HALF-YEAR FINANCIAL REPORT

CONSOLIDATED FINANCIAL STATEMENTS AT 31 JULY 2020

Consolidated financial statements

  • CHANGES IN SHAREHOLDERS' EQUITY

Reserves

retained

Additional

earnings

Cumulative

Number of

Share

paid-in

and net

Treasury

translation

(In millions of euros)

Par value

shares

capital*

capital*

income

shares

adjustments

Total

Consolidated shareholders' equity

(4.1)

(23.2)

at 31 January 2019

EUR 1

34,562,912

34.6

52.9

1,187.2

1,247.4

Attributable to:

holders of the parent company

1,238.6

non-controlling interests

8.8

Transtion to IFRS 16

(5.7)

(5.7)

Consolidated shareholders'

equity

(4.1)

(23.2)

at 1 February 2019

EUR 1

34,562,912

34.6

52.9

1,181.5

1,241.7

Net income

15.3

15.3

Items that could not be reclassified

in net income

0.8

0.8

Items that could be reclassified in net

(2.5)

19.4

16.9

income

Comprehensive income 2019

-

13.6

-

19.4

33.0

Change in treasury shares

liquidity

contract

(0.3)

1.0

0.7

Free shares delivered (12,381 shares)

(0.3)

0.3

0.0

2018 dividends

(18.2)

(18.2)

Share-based payments

0.7

0.7

ODIRNANE interests

(8.9)

(8.9)

Other

(0.4)

(0.4)

Consolidated shareholders' equity

(2.8)

(3.8)

at 31 January 2020

EUR 1

34,562,912

34.6

52.9

1,167.7

1,248.6

Attributable to:

holders of the parent company

1,238.4

non-controlling interests

10.2

Movements first half of 2020

Net income

21.8

21.8

Items that could not be reclassified

in net income

(4.4)

(4.4)

Items that could be reclassified in

net

0.5

(32.2)

(31.7)

income

Comprehensive income

(32.2)

(14.3)

first half 2020

-

17.9

-

Treasury shares liquidity contract

(0.5)

(0.2)

(0.7)

Free shares attributed

(26,464 shares)

(0.4)

(0.3)

(0.7)

2019 dividend

(12.0)

(12.0)

Share-based payments

(0.6)

(0.6)

ODIRNANE interests

(4.5)

(4.5)

Fair value adjustment on the

investments in X'Ange and Partech

5.0

5.0

Other

(0.4)

(0.4)

CONSOLIDATED SHAREHOLDERS'

EQUITY AT 31 JULY 2020

EUR 1

34,562,912

34.6

52.9

1,172.2

(3.3)

(36.0)

1,220.4

Attributable to:

holders of the parent company

1,213.8

non-controlling interests

6.6

The following notes form an integral part of the consolidated financial statements.

* The share capital is fully released. Additional paid-in capital includes issue and translation premiums.

2020 HALF-YEAR FINANCIAL REPORT

2

25

2

26

CONSOLIDATED FINANCIAL STATEMENTS AT 31 JULY 2020

Consolidated financial statements

Reserved

retained

Additional

earnings

Cumulative

Number

Share

paid-in

and net

Treasury

translation

(In millions of euros)

Par value

of shares

capital*

capital*

income

shares

adjustments

Total

Consolidated shareholders'

equity at 31 January 2019

EUR 1

34,562,912

34.6

52.9

1,187.2

(4.1)

(23.2)

1,247.4

Attributable to:

holders of the parent

company

1,238.6

non-controlling interests

8.8

Transition to IFRS 16

-

(5.7)

-

(5.7)

Consolidated shareholders'

equity at 1 February 2019

EUR 1

34,562,912

34.6

52.9

1,181.5

(4.1)

(23.2)

1,241.7

Movements first half of 2019

Net income

-

47.1

-

47.1

Items that could not be

reclassified in net

income

-

3.0

-

3.0

Items that could be reclassified

(1.8)

9.9

8.1

in net income

Comprehensive income

first half 2019

48.3

9.9

58.2

Treasury shares

liquidity

contract

(0.4)

0.6

0.2

Free shares attributed

(4,032 shares)

-

(0.3)

0.2

-

(0.1)

2018 dividend

(18.2)

(18.2)

Share-based payments

0.5

0.5

ODIRNANE interests

-

(4.5)

-

(4.5)

Other

(0.3)

(0.3)

CONSOLIDATED SHAREHOLDERS'

EQUITY AT 31 JULY 2019

EUR 1

34,562,912

34.6

52.9

1,206.6

(3.3)

(13.3)

1,277.5

Attributable to:

holders of the parent

company

1,268.5

non-controlling interests

9.0

The following notes form an integral part of the consolidated financial statements.

  • The capital is fully released. Additional paid-in capital includes issue and translation premiums.

2020 HALF-YEAR FINANCIAL REPORT

CONSOLIDATED FINANCIAL STATEMENTS AT 31 JULY 2020

Notes to the consolidated financial statements

2.2 Notes to the consolidated financial statements

Financial statements for half-year ended

31 July 2020 and

Therefore, the sum of rounded amounts may present

31 July 2019 and fiscal year 31 January 2020.

immaterial differences with the total shown.

2

The consolidated

half-year financial

statements

were

Some

amounts as at 31 July

2019

and 31 January

2020

approved

by

the

Board

of

directors

on

have

been reclassified to

be

comparable to

the

25 September 2020.

presentation adopted as at 31 July 2020.

Unless otherwise indicated, all amounts stated hereafter are in millions of euros, rounded to one decimal place.

TABLE OF CONTENTS

NOTE 1 PRESENTATION OF THE QUADIENT GROUP AND ITS CONSOLIDATED FINANCIAL STATEMENTS

NOTE 2 ACCOUNTING POLICIES

NOTE 3 SCOPE AND PRINCIPLES

OF CONSOLIDATION

NOTE 4 INTANGIBLE ASSETS, TANGIBLE ASSETS AND OTHER NON-CURRENT ASSETS

NOTE 5 ASSETS HELD FOR SALE

NOTE 6 OPERATING DATA

NOTE 7 SEGMENT INFORMATION

NOTE 8 ASSETS RIGHT OF USE AND LEASE OBLIGATIONS

NOTE 9

CASH FLOW DETAILS

43

28

NOTE 10

HEADCOUNT AND EMPLOYEE BENEFITS

44

29

NOTE 11

OTHER PROVISIONS, CONTINGENT

LIABILITIES AND OTHER NON-CURRENT

30

LIABILITIES

45

NOTE 12

FINANCIAL INSTRUMENTS AND FINANCIAL

30

DEBTS

46

34

NOTE 13

TAX POSITION

53

34

NOTE 14

SHAREHOLDERS' EQUITY AND EARNINGS

PER SHARE

55

39

NOTE 15

POST-CLOSING EVENTS

55

41

2020 HALF-YEAR FINANCIAL REPORT

27

  • CONSOLIDATED FINANCIAL STATEMENTS AT 31 JULY 2020
    Notes to the consolidated financial statements

NOTE 1 PRESENTATION OF THE QUADIENT GROUP AND ITS CONSOLIDATED FINANCIAL STATEMENTS

Quadient is the driving force behind the most meaningfull customer experience. By focusing on four major business areas which are Customer Experience Management (CXM), Business Process Automation (BPA), Mail Related Solutions (MRS) and parcel lockers solutions (PLS), Quadient assists on a daily basis hundred of thousands of companies in building powerfull connections with their customers and in delivering exceptional customer experiences, in a world where interaction have to be always more connected, personal and mobile.

The term "Quadient S.A." refers to the parent company (excluding consolidated subsidiaries), which is listed and registered in France, while "Quadient" and "the Group" refer to the economic group formed by the parent company and its consolidated subsidiaries.

The parent company's head office is located at 42-46 avenue Aristide Briand, 92220 Bagneux (France).

Quadient shares are listed on compartment B of Euronext Paris.

1-1 : History

Quadient was created in 1992 through a Leveraged Buy-Out (LBO) of Alcatel's mail processing equipment division. A second LBO took place in 1997. In February 1999, the Group was listed on the Paris stock exchange. Since then, Quadient has made acquisitions of various sizes. In

2002, Quadient

acquired Ascom Hasler

the

mailing

systems division

of the Swiss company Ascom

which at

the time was ranked third in the world. In 2009, Quadient acquired the company Satori Software. In 2012, Quadient acquired GMC Software AG, parent company of the group GMC Software Technology AG, leader in the field of customer communication management and Human Inference, a specialist in master data management. In 2013, Quadient acquired DMTI Spatial, the leading Canadian provider of location-based data quality solutions. In 2014, Quadient acquired Proship, one of the largest providers of multi-carrier parcel shipping solutions. In 2015, Quadient acquired a 55 % stake in Temando Holdings Pty Ltd, an Australian company that provides logistic solutions to the e-commerce sector. In 2016, Quadient acquired icon Systemhaus GmbH, German leader in customer communication solutions, mainly active in Germany and Austria. In 2017, the Group divested its distribution subsidiaries in Indonesia, Malaysia, Singapore and Thailand and its subsidiary DMTI Spatial. Quadient also acquired Temando's remaining minority interests in September 2017 and owns since 100% of the company. In 2018, Quadient acquired 100 % of the company Parcel Pending Inc., leader in the American parcel locker market and the main supplier of residential, commercial, retail and universities in the United States and Canada. In 2018, Quadient also sold its 100 % stake in the company Quadient Data USA (former Satori Software), one of the leaders in address quality solutions in the United States. In February 2019, Quadient announced the disposal of Quadient Data

Netherlands BV (former Human Inference), a leading data processing solutions provider. In September 2019, Quadient decided an orderly and phased shutdown of activity in its Australian subsidiary Temando (e-commerce shipping software), subject to Temando's legal obligations to its customers and other stakeholders. In September 2019, the Group also announced its decision to change the name Neopost to become Quadient. This choice of an unified and modern brand is the result of deploying a new Group organization as part of the Group's "Back to growth" strategy, moving away from companies operating independent businesses to a single company with an integrated portfolio of solutions.

1-2 : Main events of the period

SALE OF PROSHIP INC.

On 28 February 2020, Quadient divested the company Proship Inc., a global provider of automated multi-carrier shipping software. As of 31 January 2020, the assets and liabilities of the entity had been disclosed as assets held for sale in compliance with IFRS 5.

ACQUISITION OF YAYPAY

On 29 July 2020, Quadient acquired 100 % of the company YayPay, leading Fintech company specialized in account receivables automation solutions.

PANDEMIC COVID-19

The first half of 2020 has been marked by the global health crisis resulting from the circulation of the infection Covid-19. Containment measures have been implemented in many countries where Quadient operates. With the spread of the virus, the priority for Quadient has been the health and the security of its employees. Since the beginning of this crisis, the Group has adopted a number of measures to keep its employees safe and to ensure the business continuity to its customers while containing the effects of the crisis on its profitability. These measures include in particular a strong costs reduction program (temporary recruitment freezes, drastic reduction in subcontractors, reduction of bonuses...), partial unemployment wherever possible, further use of home working, providing protection material for the employees...

European manufacturing sites have been affected to various degrees from a strong decline in activity for some to a total two months closing for others.

This crisis is considered as an indicator of impairment as at 31 July 2020. A goodwill impairment test has been performed (see note 4-5).

In accordance with the regulator recommandations, all impacts in relation with this health crisis have been booked in the current operating income.

28 2020 HALF-YEAR FINANCIAL REPORT

CONSOLIDATED FINANCIAL STATEMENTS AT 31 JULY 2020

Notes to the consolidated financial statements

NOTE 2 ACCOUNTING POLICIES

2-1 : Accounting standards applied

The interim consolidated accounts ended at 31 July 2020 comply with the principles of the norm IAS 34 with summarized financial statements completed by detailed notes.

The interim consolidated accounts at 31 July 2020 do not include all information required in the fiscal year accounts and must be read along with the fiscal year accounts ended 31 January 2020 and published on the 5 May 2020.

Accounting standards used for the preparation of the interim consolidated financial statements are the same as those used for the preparation of the annual consolidated financial statements at 31 January 2020. Quadient group's consolidated financial statements comply with the international accounting standards (standards IFRS: International Financial Reporting Standards) issued by the IASB (International Accounting Standards Board) applicable to 31 July 2020 as approved by the European Union.

The IFRS are available on the European Commission website: https://ec.europa.eu/info/law/international-accounting- standards- regulation-ec-no-1606-2002/

International accounting standards include IFRS, IAS (International Accounting Standards), and interpretations of these (SIC and IFRIC).

Standards, amendments and interpretation adopted by the European Union that are mandatory for financial years beginning on or after 1 January 2020:

  • amendment to IFRS 3: Definition of a business;
  • amendments to IAS 1 and IAS 8: Definition of material;
  • amendments to IAS 39, IFRS 7 and IFRS 9 regarding pre-replacement issues in the context of the IBOR reform.

Standards, amendments and interpretations published by

2

the IASB but not yet adopted by the European Union: amendment to IFRS 16.

2-2 : Translation of financial statements denominated in foreign currencies

The operating currency for each of the Group's entities is the currency of the economic environment in which that entity operates. Assets and liabilities of subsidiaries operating outside France, which are presented in local currencies, are translated into euros the currency used in the Group's financial statements - at the year-end exchange rate. Income and expenses are translated at the average exchange rate over the period. The resulting translation variance is recognized in the translation adjustment reserve under shareholder's equity.

The exchange rates for the main Group's currencies are as follows:

31 July 2020

31 July 2019

31 January 2020

Period end

Average

Period end

Average

Period end

Average

United States dollar (USD)

1.12

1.13

1.11

1.12

1.18

1.11

Pound Sterling (GBP)

0.92

0.88

0.84

0.87

0.90

0.88

Canadian dollar (CAD)

1.47

1.50

1.46

1.48

1.59

1.52

Swiss franc (CHF)

1.10

1.13

1.07

1.11

1.08

1.06

Japanese yen (JPY)

121.04

123.81

120.35

121.87

124.31

119.38

Norwegian kroners (NOK)

9.78

9.71

10.19

9.85

10.73

10.86

Swedish kroners (SEK)

10.66

10.57

10.68

10.60

10.28

10.63

Danish kroners (DKK)

7.47

7.47

7.47

7.47

7.44

7.46

Australian dollar (AUD)

1.62

1.60

1.65

1.61

1.65

1.68

Singapore dollar (SGD)

1.53

1.53

1.51

1.52

1.62

1.56

Indian rupee (INR)

76.70

78.51

78.91

78.77

88.64

82.80

Brazilian real (BRL)

4.22

4.34

4.72

4.44

6.12

5.66

Chinese yuan (CNY)

7.67

7.66

7.67

7.73

8.26