Raya Contact Center S.A.E. specializes in business process outsourcing services for telecommunications, technology, banking, car manufacturing, distribution, health and fast food sectors. The activity is organized around 4 areas:
- operation of call centers;
- back office services;
- management of internal sales channels;
- professional services.
At the end of 2021, the services were marketed by more than 6,500 advisors through a network of 13 contact centers located in Egypt (8), Poland, United States, the United Arab Emirates, Bahrain and Saudi Arabia.
Egypt accounts for 89.9% of net sales.
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