Beanfield Metroconnect and Ribbon Communications Inc. announced that Beanfield is the first Canadian communications service provider to deploy Ribbon Connect for Microsoft Teams Direct Routing. The service enables Beanfield to quickly extend its Hosted Voice offerings by providing its customers with an easy way to integrate office phone system capabilities into Microsoft Teams. Ribbon Connect for Microsoft Teams Direct Routing is a cloud-based service that securely connects new or existing phone lines to Microsoft Phone System. The solution is ideal for new or existing Teams deployments and includes rich integration options that allow it to work with existing PBX/phone systems. This gives organizations the option to operate some elements of a legacy system in parallel with Teams, allowing them to best manage existing investments or business processes until fully migrated.

Offered as a per user, per month service, Ribbon Connect enables organizations of any type to scale up or down to match usage levels, including for seasonal workforce or business fluctuations in industries where demand and external factors impact workforce levels.