The two cities are the fourth and fifth the telco is carrying out a pilot test in after Dire Dawa, Harar and recently in Haramaya in Oromia region.
The customer pilots in
Safaricom Ethiopia intends to achieve this by working in partnership with government, businesses and local communities among other stakeholders as part of its long-term commitment to transforming lives for a digital future which is in line with the Digital Ethiopia Objectives.
"Our phased city-by-city customer trials are now growing to Central and
He further appreciated the Ethiopian government, the mayors of
The test network in Bahir and Adama cities will also enable subscribers to use data services, make calls and send SMS to Safaricom Ethiopia and
Moreover, new customers will be able to actively register on the network, purchase airtime vouchers and devices as well as access dedicated customer support at the branded shops as well as all branded souks in the cities.
The two cities will have a total of 6 branded shops that will be open to serve customers, four in
Customers in Bahir and Adama cities will have an opportunity to choose their preferred numbers on Safaricom Ethiopia 07 prefix on the purchase of SIM cards which comes with a welcome offer of data, voice and SMS for one month.
In addition to that, they will have an option of accessing customer care services from the call centre in Amharic, Afaan Oromo, Af-Somali, Tigrigna or English by dialing 700 to talk to the customer experience agents.
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