SmarTone Telecommunications : and Cigna Hong Kong Partner to Roll Out “eDoctor” Video Consultation for Family

SmarTone and Cigna Hong Kong Partner to Roll Out

"eDoctor" Video Consultation for Family

1. six-monthtime-limited Trial Program Allows Customers to Enjoy Cigna Telehealth Service with Special Offer

(Hong Kong, 21st March 2022) SmarTone, a leading telecommunications provider in Hong Kong, today announced a new partnership with Cigna Corporation's (NYSE: CI) Hong Kong business. The partnership will see the launch of "eDoctor" Video Consultation for Family for SmarTone customers, providing flexible medical protection and innovative digital health services to help customers within Hong Kong and whilst abroad.

Unlimited Worldwide Telehealth Consultations and Comprehensive Discounts for Customers

Cigna Hong Kong^ and SmarTone will provide a wide range of offers with a six-month time- limited trial*, allowing SmarTone 5G customers to access Cigna Hong Kong's range of health services through their mobile devices. The offer includes free access to Cigna Telehealth Service in partnership with Teladoc (NYSE: TDOC) with unlimited worldwide telehealth consultations# with primary care physicians and general practitioners, body check discount for a comprehensive health screening, and outpatient discounts at Cigna Hong Kong's Partner Clinics. By using these service, customers can better prevent health risks and manage their health more conveniently with both online and offline options, at the same time with free waiver of data usage for local consultations.

Jonathan Spiers, Chief Executive Officer of Cigna Hong Kong, said: "As a global health service company, we are committed to improving the health, well-being and peace of mind of our stakeholders by making healthcare simple, affordable and predictable. Our partnership with SmarTone enables us to provide health services that are easy to access for SmarTone customers no matter if they are in Hong Kong or abroad, with wide operating hours and unlimited access to online consultations. The six-monthtime-limited free trial of the "eDoctor" Video Consultation for Family also helps customers protect their own health through a broad range of health solutions and discounts."

Norman Tam, Deputy Chief Executive Officer, SmarTone, said: "Offering customer centric services has always been a priority for SmarTone. The current pandemic has sharpened our focus towards digital health trends, and digitization is also affecting the way people perceive and take care of their health. We are pleased to be partnering with Cigna Hong Kong to offer our customers this new service. With SmarTone's 5G network, we can offer customers and their families a stable and reliable telehealth service, providing them an easy and convenient way to access medical advice and doctor consultations. SmarTone will continue to explore innovative services using 5G and cutting-edge technologies, to

deliver digitalized services and drive Hong Kong's 5G digital transformation into a smart city."

SmarTone 5G customers can simply register through SmarTone CARE App, dedicated webpage and any SmarTone store, to sign up for the offer from Cigna Hong Kong. Upon registration, customers can then log into MyCigna HK app and access the Cigna Telehealth Service with ease. A maximum of four people can share the same account, including the main subscriber and 3 dependents under the age of 18. Customers can easily schedule a virtual doctor consultation anywhere with extended consultation hours until 10 p.m. HKT. Body check and outpatient discount privileges will also be available through the app after registration.

For more information, please visit: smartone.com/hk/eDoctor/en

Remarks:

^ "Cigna Hong Kong" refers to Cigna Worldwide General Insurance Company Limited.

• Offer is available on first-come, first serve basis, while stocks last. Upon six-month trial completion, the service can be renewed for HK$48 per month with unlimited access to telehealth consultations and outpatient discounts at Cigna's
  Partner Clinics.
  # Telehealth phone consultations are subject to the operating hours from 8am to 10pm (Hong Kong time), Monday to Sunday, except for public holidays, and the video consultation is subject to availability.

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