SPX FLOW's Mixing Solutions business has opened a new Aftermarket Center of Excellence (ACE) in Rochester, New York. The Center houses both aftermarket fulfilment for spare parts and mixer repair service for the Northeast. Customers can now expect a fresh, comprehensive service approach with prompt support from one collaborative facility.

Most notably, this expansion streamlines the fulfilment process to improve delivery times for customers seeking critical original spare parts. A Brief Overview: Ensuring Lightnin, Philadelphia Mixing Solutions and Plenty customers have timely access to replacement parts poses a strategic advantage by minimizing operational disruptions and downtime in manufacturing. See the Center up close in this new video.

ACE addresses the ever-growing demand for spare parts across the industry, no matter the brand. In addition to part fulfilment, ACE now houses all Rochester-based aftermarket customer service, engineers, product management and materials management personnel. Mixing Solutions offers a full spectrum of aftermarket support services that range from parts and technical support to full gearbox drive exchanges.

As a preferred mixing partner, the team assesses, repairs and maintains industrial mixing equipment while maximizing productivity and uptime. With rapid mixing growth in the Southeast Asia area, the aftermarket team is also expanding its presence in the region to include new technologists and application engineers. The team works on quotation support, order fulfilment and aftermarket warranty opportunities.