The following is a discussion and analysis of the Company's financial condition
and results of operations for the years ended December 31, 2022 and 2021,
including year-to-year comparisons between 2022 and 2021. Year-to-year
comparisons between 2021 and 2020 have been omitted from this Form 10-K, but may
be found in "Management's Discussion and Analysis of Financial Condition and
Results of Operations" in Part II, Item 7 of the Company's Annual Report on Form
10-K for the year ended December 31, 2021.

FINANCIAL HIGHLIGHTS

2022 Consolidated Results of Operations

•Net income of $2.84 billion, or $11.91 per share basic and $11.77 per share diluted

•Net earned premiums of $33.76 billion

•Catastrophe losses of $1.88 billion ($1.48 billion after-tax)

•Net favorable prior year reserve development of $649 million ($512 million after-tax)



•Combined ratio of 95.6%

•Net investment income of $2.56 billion ($2.17 billion after-tax)

•Operating cash flows of $6.47 billion

2022 Consolidated Financial Condition

•Total investments of $80.45 billion; fixed maturities and short-term securities comprise 93% of total investments

•Total assets of $115.72 billion



•Total debt of $7.29 billion, resulting in a debt-to-total capital ratio of
25.3% (21.6% excluding net unrealized investment losses, net of tax, included in
shareholders' equity)

•Total capital returned to shareholders of $2.94 billion, comprising $2.06 billion of share repurchases and $880 million of dividends

•Shareholders' equity of $21.56 billion

•Net unrealized investment losses of $6.22 billion ($4.90 billion after-tax)

•Book value per common share of $92.90

•Holding company liquidity of $1.45 billion


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CONSOLIDATED OVERVIEW



Consolidated Results of Operations
(for the year ended December 31, in millions except per share amounts)           2022           2021           2020
Revenues
Premiums                                                                      $ 33,763       $ 30,855       $ 29,044
Net investment income                                                            2,562          3,033          2,227
Fee income                                                                         412            402            429
Net realized investment gains (losses)                                            (204)           171              2
Other revenues                                                                     351            355            279
Total revenues                                                                  36,884         34,816         31,981
Claims and expenses
Claims and claim adjustment expenses                                            22,854         20,298         19,123
Amortization of deferred acquisition costs                                       5,515          5,043          4,773
General and administrative expenses                                              4,810          4,677          4,509
Interest expense                                                                   351            340            339
Total claims and expenses                                                       33,530         30,358         28,744
Income before income taxes                                                       3,354          4,458          3,237
Income tax expense                                                                 512            796            540
Net income                                                                    $  2,842       $  3,662       $  2,697
Net income per share
Basic                                                                         $  11.91       $  14.63       $  10.56
Diluted                                                                       $  11.77       $  14.49       $  10.52
Combined ratio
Loss and loss adjustment expense ratio                                            67.1  %        65.1  %        65.1  %
Underwriting expense ratio                                                        28.5           29.4           29.9
Combined ratio                                                                    95.6  %        94.5  %        95.0  %


The following discussions of the Company's net income and segment income (loss)
are presented on an after-tax basis.  Discussions of the components of net
income and segment income (loss) are presented on a pre-tax basis, unless
otherwise noted.  Discussions of earnings per common share are presented on a
diluted basis.

Overview

Diluted net income per share of $11.77 in 2022 decreased by 19% from diluted net
income per share of $14.49 in 2021. Net income of $2.84 billion in 2022
decreased by 22% from net income of $3.66 billion in 2021. The lower rate of
decrease in diluted net income per share reflected the impact of share
repurchases in recent periods. The decrease in income before income taxes
primarily reflected the pre-tax impacts of (i) lower net investment income, (ii)
net realized investment losses compared to net realized investment gains in 2021
and (iii) lower underwriting margins excluding catastrophe losses and prior year
reserve development ("underlying underwriting margins"), partially offset by
(iv) higher net favorable prior year reserve development. Net favorable prior
year reserve development in 2022 and 2021 was $649 million and $538 million,
respectively. Catastrophe losses in 2022 and 2021 were $1.88 billion and $1.85
billion, respectively. The lower underlying underwriting margins in 2022 were
driven by Personal Insurance, partially offset by Business Insurance and Bond &
Specialty Insurance. Underlying underwriting margins in 2021 reflected a net
favorable impact associated with the pandemic. Income tax expense in 2022 was
lower than in 2021, primarily reflecting the impact of the decrease in income
before income taxes and a $47 million reduction in income tax expense in the
first quarter of 2022 as a result of the resolution of prior year tax matters.

The Company has insurance operations in Canada, the United Kingdom, the Republic
of Ireland and throughout other parts of the world as a corporate member of
Lloyd's, as well as in Brazil and Colombia, primarily through joint ventures.
Because these operations are conducted in local currencies other than the U.S.
dollar, the Company is subject to changes in foreign currency exchange rates.
For the years ended December 31, 2022 and 2021, changes in foreign currency
exchange rates had the impact of lowering the reported line items in the
statement of income by insignificant amounts. The impact of these changes was
not material to the Company's net income or segment income for the periods
reported.

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Revenues

Earned Premiums



Earned premiums in 2022 were $33.76 billion, $2.91 billion or 9% higher than in
2021. In Business Insurance, earned premiums in 2022 increased by 9% over 2021.
Earned premiums in Business Insurance in 2021 were negatively impacted by lower
net written premiums primarily in the latter half of 2020 due to a modest
reduction in exposures and a decrease in new business volume, in each case
impacted by COVID-19 and related economic conditions. In Bond & Specialty
Insurance, earned premiums in 2022 increased by 9% over 2021. In Personal
Insurance, earned premiums in 2022 increased by 11% over 2021. Earned premiums
in Bond & Specialty Insurance and Personal Insurance in 2021 were not materially
impacted by COVID-19 and related economic conditions. Factors contributing to
the change in earned premiums in each segment in 2022 as compared with 2021 are
discussed in more detail in the segment discussions that follow.

Net Investment Income

The following table sets forth information regarding the Company's investments. (for the year ended December 31, in millions) 2022

           2021           2020
Average investments(1)                             $ 87,191       $ 83,574       $ 78,070
Pre-tax net investment income                         2,562          3,033          2,227
After-tax net investment income                       2,170       $  2,541          1,908
Average pre-tax yield(2)                                2.9  %         3.6  %         2.9  %
Average after-tax yield(2)                              2.5  %         3.0  %         2.4  %

___________________________________________

(1)Excludes net unrealized investment gains and losses and reflects cash, receivables for investment sales, payables on investment purchases and accrued investment income.

(2)Excludes net realized and net unrealized investment gains and losses.



Net investment income in 2022 was $2.56 billion, $471 million or 16% lower than
in 2021. Net investment income from fixed maturity investments in 2022 was $2.11
billion, $124 million higher than in 2021. The increase primarily resulted from
a higher average level of fixed maturity investments and higher average yields.
Net investment income from short-term securities in 2022 was $73 million, $66
million higher than in 2021. The increase primarily resulted from higher
short-term average yields, partially offset by a lower level of short-term
investments. The Company's remaining investment portfolios had net investment
income of $419 million in 2022, $658 million lower than in 2021, primarily
reflecting the impact of lower returns from private equity partnerships as
compared to very strong returns in 2021. Included in other investments are
private equity, hedge fund and real estate partnerships that are accounted for
under the equity method of accounting and typically report their financial
statement information to the Company one month to three months following the end
of the reporting period. Accordingly, net investment income from these other
investments is generally reflected in the Company's financial statements on a
quarter lag basis.

Fee Income

Fee income in 2022 was $412 million, $10 million higher than in 2021. The National Accounts market in Business Insurance is the primary source of the Company's fee-based business and is discussed in the Business Insurance segment discussion that follows.


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Net Realized Investment Gains (Losses)

The following table sets forth information regarding the Company's net pre-tax realized investment gains (losses).



(for the year ended December 31, in millions)                                         2022               2021              2020
Impairment gains (losses):
  Fixed maturities                                                                $     (26)         $      (2)         $   (15)
Real estate investments                                                                 (12)                 -                -
Other investments                                                                         -                  -              (40)

Net realized investment gains (losses) on equity securities still held

             (61)                78               27

Other net realized investment gains (losses), including from sales


           (105)                95               30
Total                                                                             $    (204)         $     171          $     2


Net realized investment losses on equity securities still held of $61 million in
2022 were driven by the impact of changes in fair value attributable to
unfavorable equity markets. Net realized investment gains on equity securities
still held of $78 million in 2021 were driven by the impact of changes in fair
value attributable to favorable equity markets.

Other net realized investment losses in 2022 included $72 million of net
realized investment losses related to fixed maturity investments, $8 million of
net realized investment losses related to equity securities sold and $25 million
of net realized investment losses related to other investments. Other net
realized investment gains in 2021 included $69 million of net realized
investment gains related to fixed maturity investments, $17 million of net
realized investment gains related to equity securities sold and $9 million of
net realized investment gains related to other investments.

Other Revenues



Other revenues in 2022 were $351 million, $4 million lower than 2021. Other
revenues include revenues from Simply Business, installment premium charges and
other policyholder service charges. Other revenues from Simply Business were
negatively impacted by changes in foreign currency exchange rates.
Claims and Expenses

Claims and Claim Adjustment Expenses



Claims and claim adjustment expenses in 2022 were $22.85 billion, $2.56 billion
or 13% higher than 2021, primarily reflecting the impacts of (i) higher business
volumes, (ii) loss cost trends, including elevated losses in both the automobile
and homeowners and other product lines in Personal Insurance and (iii) favorable
loss activity associated with the pandemic in 2021 in Business Insurance,
partially offset by (iv) higher net favorable prior year reserve development.
Catastrophes in 2022 primarily resulted from a significant winter storm that
impacted most of the U.S. and parts of Canada and Hurricanes Ian and Fiona, as
well as severe wind and hail storms in several regions of the United States.
Catastrophes in 2021 primarily resulted from winter storms, Hurricane Ida,
tornado activity in Kentucky and severe wind and hail storms in several regions
of the United States, as well as a wildfire in Colorado. Catastrophe and
non-catastrophe weather-related losses in 2021 were reduced by the full $350
million of recoveries available under the Company's 2021 Underlying Property
Aggregate Catastrophe Excess-of-Loss Reinsurance Treaty.

Factors contributing to net favorable prior year reserve development during the
years ended December 31, 2022, 2021 and 2020 are discussed in more detail in
note 8 of the notes to the consolidated financial statements.

Significant Catastrophe Losses

The Company defines a "catastrophe" as an event:



•that is designated a catastrophe by internationally recognized organizations
that track and report on insured losses resulting from catastrophic events, such
as Property Claim Services (PCS) for events in the United States and Canada; and

•for which the Company's estimates of its ultimate losses before reinsurance and taxes exceed a pre-established dollar threshold.


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The Company's threshold for disclosing catastrophes is primarily determined at
the reportable segment level. If a threshold for one segment or a combination
thereof is exceeded and the other segments have losses from the same event,
losses from the event are identified as catastrophe losses in the segment
results and for the consolidated results of the Company. Additionally, an
aggregate threshold is applied for International business across all reportable
segments. The threshold for 2022 ranged from approximately $20 million to $30
million of losses before reinsurance and taxes.

The following table presents the amount of losses recorded by the Company for
significant catastrophes that occurred in 2022, 2021 and 2020, the amount of net
unfavorable (favorable) prior year reserve development recognized in 2022 and
2021 for catastrophes that occurred in 2021 and 2020, and the estimate of
ultimate losses for those catastrophes at December 31, 2022, 2021 and 2020. For
purposes of the table, a significant catastrophe is an event for which the
Company estimates its ultimate losses will be $100 million or more after
reinsurance and before taxes.
                                                                                                                              Losses Incurred / Unfavorable (Favorable)                                                     

Estimated Ultimate Losses at


                                                                                                                   Prior Year Reserve Development for the  Year Ended December 31,                                                   December 31,
(in millions, pre-tax and net of reinsurance)(1)                                                         2022                                    2021                                   2020                    2022                     2021                     2020

2020
PCS Serial Number:
16 - Tennessee tornado activity                                                                               3                                      (9)                                         151               145                      142                         151
19 - Severe storms                                                                                           (2)                                     (9)                                         134               123                      125                         134
20 - Severe storms                                                                                            6                                     (25)                                         165               146                      140                         165
33 - Civil unrest                                                                                            (7)                                     (7)                                         100                86                       93                         100
44 - Tropical Storm Isaias                                                                                    3                                     (22)                                         140               121                      118                         140
46 - Midwest derecho                                                                                          3                                     (10)                                         212               205                      202                         212
68 - California wildfire - Glass fire (2)                                                                   (19)                                     (9)                                         145               117                      136                         145

2021
PCS Serial Number:
15 - Winter storm                                                                                           (13)                                    228                                          n/a               215                      228                         n/a
17 - Winter storm                                                                                           (25)                                    508                                          n/a               483                      508                         n/a
29 - Severe wind storms                                                                                     (12)                                    105                                          n/a                93                      105                         n/a
60 - Hurricane Ida                                                                                          (81)                                    417                                          n/a               336                      417                         n/a
76 - Tornado outbreak                                                                                       (18)                                    131                                          n/a               113                      131                         n/a

2022
PCS Serial Number:
33 - Severe wind and hail storms                                                                            137                                            n/a                                   n/a               137                          n/a                     n/a
35 - Severe wind and hail storms                                                                            184                                            n/a                                   n/a               184                          n/a                     n/a
43 - Severe wind and hail storms                                                                            122                                            n/a                                   n/a               122                          n/a                     n/a
61 - Hurricane Ian                                                                                          227                                            n/a                                   n/a               227                          n/a                     n/a
73 - Winter storm                                                                                           512                                            n/a                                   n/a               512                          n/a                     n/a

___________________________________________



(1) Amounts are reported pre-tax and net of recoveries under all applicable
reinsurance treaties, except for the Company's 2022, 2021 and 2020 Underlying
Property Aggregate Catastrophe Excess-of-Loss Treaties. Those treaties covered
the accumulation of certain property losses arising from one or multiple
occurrences (both catastrophe and non-catastrophe events) for the period January
1, 2022 through and including December 31, 2022, the period January 1, 2021
through and including December 31, 2021 and the period January 1, 2020 through
and including December 31, 2020, respectively. As a result, the benefit from the
2021 and 2020 treaties are not included in the table as the allocation of the
treaties' benefit to each identified catastrophe changes each time there are
additional events or changes in estimated losses from any covered event.

(2) In addition to the Glass fire, there were 16 other PCS-designated wildfires
in 2020. While none of the 16 wildfires were individually large enough to meet
the Company's threshold for disclosure as a significant catastrophe in this
table, total losses in 2020 from those wildfires were $169 million, of which two
wildfires totaling $73 million met the Company's threshold for disclosure as
catastrophes.

n/a: not applicable.

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Amortization of Deferred Acquisition Costs



Amortization of deferred acquisition costs in 2022 was $5.52 billion, $472
million or 9% higher than in 2021. The increase in 2022 was generally consistent
with the increase in earned premiums. Amortization of deferred acquisition costs
is discussed in more detail in the segment discussions that follow.
General and Administrative Expenses

General and administrative expenses in 2022 were $4.81 billion, $133 million or
3% higher than in 2021, primarily reflecting the impact of costs associated with
higher business volumes. General and administrative expenses in 2021 included
the benefit of lower net expenses related to COVID-19 and related economic
conditions. General and administrative expenses are discussed in more detail in
the segment discussions that follow.

Interest Expense

Interest expense in 2022 and 2021 was $351 million and $340 million, respectively.

Income Tax Expense



Income tax expense in 2022 was $512 million, $284 million or 36% lower than in
2021, primarily reflecting the impact of the $1.10 billion decrease in income
before income taxes in 2022 and the $47 million reduction in income tax expense
in the first quarter of 2022 as a result of the resolution of prior year tax
matters.

The Company's effective tax rate was 15% and 18% in 2022 and 2021, respectively.
The effective tax rates in both years were lower than the statutory rate of 21%,
primarily due to the impact of tax-exempt investment income on the calculation
of the Company's income tax provision. In addition, the effective tax rate for
2022 was reduced by the impact of the resolution of prior year tax matters
discussed above.

Combined Ratio



The combined ratio of 95.6% in 2022 was 1.1 points higher than the combined
ratio of 94.5% in 2021. The loss and loss adjustment expense ratio of 67.1% in
2022 was 2.0 points higher than the loss and loss adjustment expense ratio of
65.1% in 2021. The underwriting expense ratio of 28.5% in 2022 was 0.9 points
lower than the underwriting expense ratio of 29.4% in 2021.

Catastrophe losses in 2022 and 2021 accounted for 5.5 points and 6.0 points,
respectively, of the combined ratio. Net favorable prior year reserve
development in 2022 and 2021 provided 1.9 points and 1.8 points of benefit,
respectively, to the combined ratio. The combined ratio excluding prior year
reserve development and catastrophe losses ("underlying combined ratio") in 2022
was 1.7 points higher than the 2021 ratio on the same basis, primarily
reflecting the impacts of (i) elevated losses in both the automobile and
homeowners and other product lines in Personal Insurance and (ii) a favorable
impact associated with the pandemic in 2021 in Business Insurance, partially
offset by (iii) the benefit of earned pricing in Business Insurance and Bond &
Specialty Insurance and (iv) a lower expense ratio.

The combined ratio continues to be impacted by the tort environment, including more aggressive attorney involvement in insurance claims.


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Written Premiums

Consolidated gross and net written premiums were as follows:


                                                        Gross Written 

Premiums

(for the year ended December 31, in millions) 2022 2021


   2020
Business Insurance                              $ 19,521      $ 17,829      $ 17,060
Bond & Specialty Insurance                         4,082         3,725         3,184
Personal Insurance                                14,273        12,690        11,519
Total                                           $ 37,876      $ 34,244      $ 31,763


                                                         Net Written Premiums

(for the year ended December 31, in millions) 2022 2021


   2020
Business Insurance                              $ 17,635      $ 16,092      $ 15,431
Bond & Specialty Insurance                         3,732         3,376         2,951
Personal Insurance                                14,047        12,491        11,350
Total                                           $ 35,414      $ 31,959      $ 29,732


Gross and net written premiums in 2022 both increased by 11% over 2021. Factors
contributing to the changes in gross and net written premiums in each segment
are discussed in more detail in the segment discussions that follow.

RESULTS OF OPERATIONS BY SEGMENT

Business Insurance



Results of Business Insurance were as follows:
(for the year ended December 31, in millions)         2022           2021           2020
Revenues
Earned premiums                                    $ 17,095       $ 15,734       $ 15,294
Net investment income                                 1,864          2,265          1,633
Fee income                                              382            375            405
Other revenues                                          248            235            176
Total revenues                                       19,589         18,609         17,508

Total claims and expenses                            16,522         15,725         15,986

Segment income before income taxes                    3,067          2,884          1,522
Income tax expense                                      536            499            213
Segment income                                     $  2,531       $  2,385       $  1,309

Loss and loss adjustment expense ratio                 62.8  %        65.0  %        69.4  %
Underwriting expense ratio                             29.7           30.7           30.9
Combined ratio                                         92.5  %        95.7  %       100.3  %


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Overview



Segment income in 2022 was $2.53 billion, $146 million or 6% higher than segment
income of $2.39 billion in 2021. The increase in segment income before income
taxes primarily reflected the pre-tax impacts of (i) higher underlying
underwriting margins, (ii) higher net favorable prior year reserve development
and (iii) lower catastrophe losses, partially offset by (iv) lower net
investment income. Net favorable prior year reserve development in 2022 and 2021
was $381 million and $173 million, respectively. Catastrophe losses in 2022 and
2021 were $654 million and $793 million, respectively. The higher underlying
underwriting margins primarily reflected the impacts of (i) higher business
volumes and (ii) the benefit of earned pricing, partially offset by (iii) a
favorable impact associated with the pandemic in 2021. Income tax expense in
2022 was higher than in 2021, primarily reflecting the impact of the increase in
segment income before income taxes.

Revenues

Earned Premiums



Earned premiums in 2022 were $17.10 billion, $1.36 billion or 9% higher than in
2021, primarily reflecting the increase in net written premiums over the
preceding twelve months. Earned premiums in 2021 were negatively impacted by
lower net written premiums primarily in the latter half of 2020 due to a modest
reduction in exposures and a decrease in new business volume, in each case
impacted by COVID-19 and related economic conditions.

Net Investment Income



Net investment income in 2022 was $1.86 billion, $401 million or 18% lower than
in 2021. Refer to the "Net Investment Income" section of the "Consolidated
Results of Operations" discussion for a description of the factors contributing
to the decrease in the Company's consolidated net investment income in 2022
compared with 2021. In addition, refer to note 2 of the notes to the
consolidated financial statements for a discussion of the Company's net
investment income allocation methodology.

Fee Income



National Accounts is the primary source of fee income due to revenue from its
large deductible policies and service businesses, which include risk management,
claims administration, loss control and risk management information services
provided to third parties, as well as policy issuance and claims management
services to workers' compensation residual market pools. Fee income in 2022 was
$382 million, $7 million or 2% higher than in 2021, primarily reflecting higher
serviced premium volume from the workers' compensation residual market pool,
partially offset by lower claim volume under administration associated with
large deductible policies.

Other Revenues



Other revenues in 2022 were $248 million, $13 million or 6% higher than in 2021,
and include the receipt of a surplus distribution from a state workers'
compensation fund. Other revenues also included revenues from Simply Business,
installment premium charges and other policyholder service charges. Other
revenues from Simply Business were negatively impacted by changes in foreign
currency exchange rates.

Claims and Expenses

Claims and Claim Adjustment Expenses



Claims and claim adjustment expenses in 2022 were $10.91 billion, $509 million
or 5% higher than in 2021, primarily reflecting the impacts of (i) loss cost
trends, (ii) higher business volumes and (iii) favorable loss activity
associated with the pandemic in 2021, partially offset by (iv) higher net
favorable prior year reserve development and (v) lower catastrophe losses.
Catastrophe losses and non-catastrophe weather-related losses in 2021 were
reduced by recoveries under the Company's 2021 Underlying Property Aggregate
Catastrophe Excess-of-Loss Reinsurance Treaty.

Factors contributing to net prior year reserve development during the years ended December 31, 2022, 2021 and 2020 are discussed in more detail in note 8 of the notes to the consolidated financial statements.


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Amortization of Deferred Acquisition Costs

Amortization of deferred acquisition costs in 2022 was $2.79 billion, $207 million or 8% higher than in 2021, generally consistent with the increase in earned premiums.

General and Administrative Expenses



General and administrative expenses in 2022 were $2.83 billion, $81 million or
3% higher than in 2021, primarily reflecting the impact of higher business
volumes. General and administrative expenses in 2021 included the benefit of
lower travel-related expenses attributable to COVID-19 and related economic
conditions.

Income Tax Expense



Income tax expense in 2022 was $536 million, $37 million or 7% higher than in
2021, primarily reflecting the impact of the $183 million increase in segment
income before income taxes in 2022. Income tax expense in 2022 was reduced by $3
million as a result of the resolution of prior year tax matters.

Combined Ratio



The combined ratio of 92.5% in 2022 was 3.2 points lower than the combined ratio
of 95.7% in 2021. The loss and loss adjustment expense ratio of 62.8% in 2022
was 2.2 points lower than the loss and loss adjustment expense ratio of 65.0% in
2021. The underwriting expense ratio of 29.7% in 2022 was 1.0 points lower than
the underwriting expense ratio of 30.7% in 2021.

Catastrophe losses in 2022 and 2021 accounted for 3.8 points and 5.1 points,
respectively, of the combined ratio. Net favorable prior year reserve
development in 2022 and 2021 provided 2.2 points and 1.1 points of benefit,
respectively, to the combined ratio. The underlying combined ratio in 2022 was
0.8 points lower than the 2021 ratio on the same basis, primarily reflecting the
impacts of (i) a lower expense ratio and (ii) the benefit of earned pricing,
partially offset by (iii) a favorable impact associated with the pandemic in
2021.

Written Premiums

Business Insurance's gross and net written premiums by market were as follows:


                                                           Gross Written 

Premiums

(for the year ended December 31, in millions) 2022 2021


      2020
Domestic:
Select Accounts                                    $  3,126      $  2,860      $  2,848
Middle Market                                        10,532         9,487         9,017
National Accounts                                     1,642         1,517         1,540
National Property and Other                           2,942         2,701         2,460
Total Domestic                                       18,242        16,565        15,865
International                                         1,279         1,264         1,195
Total Business Insurance                           $ 19,521      $ 17,829      $ 17,060


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                                                            Net Written 

Premiums

(for the year ended December 31, in millions) 2022 2021


      2020
Domestic:
Select Accounts                                    $  3,099      $  2,833      $  2,821
Middle Market                                         9,923         8,933         8,511
National Accounts                                     1,085           987           996
National Property and Other                           2,467         2,265         2,086
Total Domestic                                       16,574        15,018        14,414
International                                         1,061         1,074         1,017
Total Business Insurance                           $ 17,635      $ 16,092      $ 15,431

Gross and net written premiums in 2022 increased by 9% and 10%, respectively, over 2021.



Select Accounts. Net written premiums of $3.10 billion in 2022 increased by 9%
over 2021. Retention rates remained strong in 2022 and increased over 2021.
Renewal premium changes in 2022 remained positive and were lower than in 2021.
New business premiums in 2022 increased over 2021.

Middle Market. Net written premiums of $9.92 billion in 2022 increased by 11%
over 2021. Retention rates remained strong in 2022 and increased over 2021.
Renewal premium changes in 2022 remained positive and were lower than in 2021.
New business premiums in 2022 increased over 2021.

National Accounts. Net written premiums of $1.09 billion in 2022 increased by
10% over 2021. Retention rates remained strong in 2022 and increased over 2021.
Renewal premium changes in 2022 remained positive and were higher than in 2021.
New business premiums in 2022 decreased from 2021.

National Property and Other. Net written premiums of $2.47 billion in 2022
increased by 9% over 2021. Retention rates remained strong in 2022 and increased
over 2021. Renewal premium changes in 2022 remained positive and were higher
than in 2021. New business premiums in 2022 increased over 2021.

International. Net written premiums of $1.06 billion in 2022 decreased by 1% from 2021, primarily driven by the impact of changes in foreign currency exchange rates.

Bond & Specialty Insurance

Results of Bond & Specialty Insurance were as follows: (for the year ended December 31, in millions) 2022 2021


      2020
Revenues
Earned premiums                                    $ 3,418       $ 3,138       $ 2,823
Net investment income                                  258           247           213
Other revenues                                          20            23            27
Total revenues                                       3,696         3,408         3,063

Total claims and expenses                            2,593         2,575         2,483

Segment income before income taxes                   1,103           833           580
Income tax expense                                     195           165           107
Segment income                                     $   908       $   668       $   473

Loss and loss adjustment expense ratio                39.9  %       46.6  %       51.5  %
Underwriting expense ratio                            35.4          34.9          35.9
Combined ratio                                        75.3  %       81.5  %       87.4  %



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Overview



Segment income in 2022 was $908 million, $240 million or 36% higher than segment
income of $668 million in 2021. The increase in segment income before income
taxes primarily reflected the pre-tax impacts of (i) higher underlying
underwriting margins and (ii) higher net favorable prior year reserve
development. Net favorable prior year reserve development in 2022 and 2021 was
$222 million and $105 million, respectively. Catastrophe losses in 2022 and 2021
were $25 million and $40 million, respectively. The higher underlying
underwriting margins primarily reflected the impacts of (i) higher business
volumes and (ii) the benefit of earned pricing, partially offset by (iii) higher
general and administrative expenses. Income tax expense in 2022 was higher than
in 2021, primarily reflecting the impact of the increase in segment income
before income taxes, partially offset by a $24 million reduction in income tax
expense in the first quarter of 2022 as a result of the resolution of prior year
tax matters.

Revenues

Earned Premiums

Earned premiums in 2022 were $3.42 billion, $280 million or 9% higher than in 2021, primarily reflecting an increase in net written premiums over the preceding twelve months.

Net Investment Income



Net investment income in 2022 was $258 million, $11 million or 4% higher than in
2021. Included in Bond & Specialty Insurance are certain legal entities whose
invested assets and related net investment income are reported exclusively in
this segment and not allocated among all business segments. Refer to the "Net
Investment Income" section of the "Consolidated Results of Operations"
discussion for a description of the factors contributing to the decrease in the
Company's consolidated net investment income in 2022 as compared with 2021. In
addition, refer to note 2 of the notes to the consolidated financial statements
for a discussion of the Company's net investment income allocation methodology.

Claims and Expenses

Claims and Claim Adjustment Expenses

Claims and claim adjustment expenses in 2022 were $1.38 billion, $95 million or 6% lower than in 2021, primarily reflecting the impacts of (i) higher net favorable prior year reserve development and (ii) lower catastrophe losses, partially offset by (iii) higher business volumes.

Factors contributing to net prior year reserve development during the years ended December 31, 2022, 2021 and 2020 are discussed in more detail in note 8 of the notes to the consolidated financial statements.

Amortization of Deferred Acquisition Costs



Amortization of deferred acquisition costs in 2022 was $625 million, $55 million
or 10% higher than in 2021, generally consistent with the increase in earned
premiums.

General and Administrative Expenses

General and administrative expenses in 2022 were $590 million, $58 million or 11% higher than in 2021, primarily reflecting the impact of higher business volumes.

Income Tax Expense



Income tax expense in 2022 was $195 million, $30 million or 18% higher than in
2021, primarily reflecting the impact of the $270 million increase in segment
income before income taxes in 2022, partially offset by the $24 million
reduction in income tax expense in the first quarter of 2022 as a result of the
resolution of prior year tax matters.

Combined Ratio



The combined ratio of 75.3% in 2022 was 6.2 points lower than the combined ratio
of 81.5% in 2021. The loss and loss adjustment expense ratio of 39.9% in 2022
was 6.7 points lower than the loss and loss adjustment expense ratio of 46.6% in
                                       69
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2021. The underwriting expense ratio of 35.4% in 2022 was 0.5 points higher than the underwriting expense ratio of 34.9% in 2021.



Net favorable prior year reserve development in 2022 and 2021 provided 6.5
points and 3.3 points of benefit, respectively, to the combined ratio.
Catastrophe losses in 2022 and 2021 accounted for 0.7 points and 1.3 points,
respectively, of the combined ratio. The underlying combined ratio in 2022 was
2.4 points lower than the 2021 ratio on the same basis, primarily reflecting the
benefit of earned pricing.

Written Premiums

Bond & Specialty Insurance's gross and net written premiums were as follows:


                                                          Gross Written 

Premiums

(for the year ended December 31, in millions) 2022 2021


    2020
Domestic:
Management Liability                               $  2,361      $ 2,243      $ 1,920
Surety                                                1,153          952          910
Total Domestic                                        3,514        3,195        2,830
International                                           568          530          354
Total Bond & Specialty Insurance                   $  4,082      $ 3,725      $ 3,184


                                                          Net Written Premiums

(for the year ended December 31, in millions) 2022 2021


   2020
Domestic:
Management Liability                               $ 2,112      $ 1,983      $ 1,769
Surety                                               1,081          888          845
Total Domestic                                       3,193        2,871        2,614
International                                          539          505          337
Total Bond & Specialty Insurance                   $ 3,732      $ 3,376

$ 2,951

Gross written premiums and net written premiums in 2022 increased by 10% and 11%, respectively, over 2021.



Domestic. Net written premiums in 2022 were $3.19 billion, $322 million or 11%
higher than in 2021. Excluding the surety line of business, for which the
following are not relevant measures, retention rates remained strong in 2022 and
increased over 2021. Renewal premium changes in 2022 remained positive and were
lower than in 2021. New business premiums in 2022 increased over 2021.

International. Net written premiums in 2022 were $539 million, $34 million or 7%
higher than in 2021, primarily driven by increases in the United Kingdom and
broader Europe, as well as Canada, partially offset by the impact of changes in
foreign currency exchange rates.

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Personal Insurance



Results of Personal Insurance were as follows:
(for the year ended December 31, in millions)         2022           2021           2020
Revenues
Earned premiums                                    $ 13,250       $ 11,983       $ 10,927
Net investment income                                   440            521            381
Fee income                                               30             27             24
Other revenues                                           83             97             76
Total revenues                                       13,803         12,628         11,408

Total claims and expenses                            14,033         11,689          9,905

Segment income (loss) before income taxes              (230)           939          1,503
Income tax expense (benefit)                            (90)           179            308
Segment income (loss)                              $   (140)      $    760       $  1,195

Loss and loss adjustment expense ratio                 79.8  %        70.3  %        62.8  %
Underwriting expense ratio                             25.1           26.2           26.9
Combined ratio                                        104.9  %        96.5  %        89.7  %


Overview

Segment loss in 2022 was $140 million, compared with segment income of $760
million in 2021. Segment loss before income taxes primarily reflected the
pre-tax impacts of (i) lower underlying underwriting margins, (ii) lower net
favorable prior year reserve development, (iii) higher catastrophe losses and
(iv) lower net investment income. Catastrophe losses in 2022 and 2021 were $1.20
billion and $1.01 billion, respectively. Net favorable prior year reserve
development in 2022 and 2021 was $46 million and $260 million, respectively. The
lower underlying underwriting margins primarily reflected the impacts of (i)
elevated losses in both the automobile and homeowners and other product lines,
partially offset by (ii) higher business volumes. The segment recorded an income
tax benefit in 2022 compared to income tax expense in 2021, primarily reflecting
the impact of the segment loss before income taxes compared with segment income
before income taxes in 2021 and a $20 million reduction in income tax expense in
the first quarter of 2022 as a result of the resolution of prior year tax
matters.
Revenues

Earned Premiums

Earned premiums in 2022 were $13.25 billion, $1.27 billion or 11% higher than in 2021, primarily reflecting the increase in net written premiums over the preceding twelve months.

Net Investment Income



Net investment income in 2022 was $440 million, $81 million or 16% lower than in
2021. Refer to the "Net Investment Income" section of the "Consolidated Results
of Operations" discussion for a description of the factors contributing to the
decrease in the Company's consolidated net investment income in 2022 as compared
with 2021. In addition, refer to note 2 of the notes to the consolidated
financial statements for a discussion of the Company's net investment income
allocation methodology.

Other Revenues

Other revenues in all years presented primarily consisted of installment premium charges.


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Claims and Expenses

Claims and Claim Adjustment Expenses



Claims and claim adjustment expenses in 2022 were $10.57 billion, $2.14 billion
or 25% higher than in 2021, primarily reflecting the impacts of (i) loss cost
trends, including elevated losses in both the automobile and homeowners and
other product lines, (ii) higher business volumes, (iii) lower net favorable
prior year reserve development and (iv) higher catastrophe losses. Catastrophe
losses and non-catastrophe weather-related losses in 2021 were reduced by
recoveries under the Company's 2021 Underlying Property Aggregate Catastrophe
Excess-of-Loss Reinsurance Treaty.

Net favorable prior year reserve development was not significant for the year
ended December 31, 2022. Factors contributing to net favorable prior year
reserve development during the years ended December 31, 2021 and 2020 are
discussed in more detail in note 8 of the notes to the consolidated financial
statements.

Amortization of Deferred Acquisition Costs

Amortization of deferred acquisition costs in 2022 was $2.10 billion, $210 million or 11% higher than in 2021, generally consistent with the increase in earned premiums.

General and Administrative Expenses



General and administrative expenses in 2022 were $1.36 billion, $8 million or 1%
lower than in 2021, primarily reflecting lower contingent commissions, partially
offset by the impact of higher business volumes.

Income Tax Expense (Benefit)



The income tax benefit in 2022 was $90 million, compared with income tax expense
of $179 million in 2021, primarily reflecting the impact of the segment loss
before income taxes of $230 million in 2022 compared with segment income before
income taxes of $939 million in 2021 and the $20 million reduction in income tax
expense in the first quarter of 2022 as a result of the resolution of prior year
tax matters.

Combined Ratio

The combined ratio of 104.9% in 2022 was 8.4 points higher than the combined
ratio of 96.5% in 2021. The loss and loss adjustment expense ratio of 79.8% in
2022 was 9.5 points higher than the loss and loss adjustment expense ratio of
70.3% in 2021. The underwriting expense ratio of 25.1% in 2022 was 1.1 points
lower than the underwriting expense ratio of 26.2% in 2021.

Catastrophe losses accounted for 9.0 points and 8.5 points of the combined ratio
in 2022 and 2021, respectively. Net favorable prior year reserve development in
2022 and 2021 provided 0.3 points and 2.2 points of benefit, respectively, to
the combined ratio. The underlying combined ratio in 2022 was 6.0 points higher
than the 2021 ratio on the same basis, primarily reflecting the impacts of (i)
elevated losses in both the automobile and homeowners and other product lines,
partially offset by (ii) a lower expense ratio.
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Written Premiums

Personal Insurance's gross and net written premiums were as follows:


                                                           Gross Written 

Premiums

(for the year ended December 31, in millions) 2022 2021


      2020
Domestic:
Automobile                                         $  6,507      $  5,852      $  5,395
Homeowners and Other                                  7,099         6,137         5,457
Total Domestic                                       13,606        11,989        10,852
International                                           667           701           667
Total Personal Insurance                           $ 14,273      $ 12,690      $ 11,519


                                                            Net Written Premiums

(for the year ended December 31, in millions) 2022 2021


      2020
Domestic:
Automobile                                         $  6,482      $  5,827      $  5,369
Homeowners and Other                                  6,916         5,980         5,329
Total Domestic                                       13,398        11,807        10,698
International                                           649           684           652
Total Personal Insurance                           $ 14,047      $ 12,491      $ 11,350

Gross and net written premiums in 2022 both increased by 12% over 2021.

Domestic



Automobile net written premiums of $6.48 billion in 2022 increased by 11% over
2021. Retention rates remained strong in 2022 but were lower than in
2021. Renewal premium changes in 2022 remained positive and were higher than in
2021. New business premiums in 2022 increased over 2021.

Homeowners and Other net written premiums of $6.92 billion in 2022 increased by
16% over 2021. Retention rates remained strong in 2022 but were lower than in
2021. Renewal premium changes in 2022 remained positive and were higher than in
2021.  New business premiums in 2022 were comparable with 2021.

For its Domestic business, Personal Insurance had approximately 9.2 million and 8.9 million active policies at December 31, 2022 and 2021, respectively.

International



International net written premiums of $649 million in 2022 decreased by 5% from
2021, driven by the impact of changes in foreign currency exchange rates and
declines in the automobile product line.

For its International business, Personal Insurance had approximately 449,000 and 477,000 active policies at December 31, 2022 and 2021, respectively.



Interest Expense and Other
(for the year ended December 31, in millions)        2022        2021        2020
Income (loss)                                      $ (301)     $ (291)     $ (291)



The income (loss) for Interest Expense and Other in 2022 and 2021 was $(301)
million and $(291) million, respectively. Pre-tax interest expense in 2022 and
2021 was $351 million and $340 million, respectively. After-tax interest expense
in 2022 and 2021 was $277 million and $269 million, respectively.

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ASBESTOS CLAIMS AND LITIGATION



The Company believes that the property and casualty insurance industry has
suffered from court decisions and other trends that have expanded insurance
coverage for asbestos claims far beyond the original intent of insurers and
policyholders. The Company has received and continues to receive a significant
number of asbestos claims. Factors underlying these claim filings include
continued intensive advertising by lawyers seeking asbestos claimants and the
focus by plaintiffs on defendants, such as manufacturers of talcum powder, who
were not traditionally primary targets of asbestos litigation. The focus on
these defendants is primarily the result of the number of traditional asbestos
defendants who have sought bankruptcy protection in previous years.  The
bankruptcy of many traditional defendants has also caused increased settlement
demands against those policyholders who are not in bankruptcy but remain in the
tort system. Currently, in many jurisdictions, those who allege very serious
injury and who can present credible medical evidence of their injuries are
receiving priority trial settings in the courts, while those who have not shown
any credible disease manifestation are having their hearing dates delayed or
placed on an inactive docket. Prioritizing claims involving credible evidence of
injuries, along with the focus on defendants who were not traditionally primary
targets of asbestos litigation, contributes to the claims and claim adjustment
expense payment patterns experienced by the Company. The Company's
asbestos-related claims and claim adjustment expense experience also has been
impacted by the unavailability of other insurance sources potentially available
to policyholders, whether through exhaustion of policy limits or through the
insolvency of other participating insurers.

The Company continues to be involved in disputes, including litigation, with a
number of policyholders, some of whom are in bankruptcy, over coverage for
asbestos-related claims. Many coverage disputes with policyholders are only
resolved through settlement agreements. Because many policyholders make
exaggerated demands, it is difficult to predict the outcome of settlement
negotiations. Settlements involving bankrupt policyholders may include extensive
releases which are favorable to the Company, but which could result in
settlements for larger amounts than originally anticipated. Although the Company
has seen a reduction in the overall risk associated with these disputes, it
remains difficult to predict the ultimate cost of these claims. As in the past,
the Company will continue to pursue settlement opportunities.

In addition to claims against policyholders, proceedings have been launched
directly against insurers, including the Company, by individuals challenging
insurers' conduct with respect to the handling of past asbestos claims and by
individuals seeking damages arising from alleged asbestos-related bodily
injuries.   It is possible that other direct actions against insurers, including
the Company, could be filed in the future.  It is difficult to predict the
outcome of these proceedings, including whether the plaintiffs would be able to
sustain these actions against insurers based on novel legal theories of
liability. The Company believes it has meritorious defenses to any such claims
and has received favorable rulings in certain jurisdictions.

Because each policyholder presents different liability and coverage issues, the
Company generally reviews the exposure presented by each policyholder with open
claims at least annually.  Among the factors the Company may consider in the
course of this review are: available insurance coverage, including the role of
any umbrella or excess insurance the Company has issued to the policyholder;
limits and deductibles; an analysis of the policyholder's potential liability;
the jurisdictions involved; past and anticipated future claim activity and loss
development on pending claims; past settlement values of similar claims;
allocated claim adjustment expense; the potential role of other insurance; the
role, if any, of non-asbestos claims or potential non-asbestos claims in any
resolution process; and applicable coverage defenses or determinations, if any,
including the determination as to whether or not an asbestos claim is a
products/completed operation claim subject to an aggregate limit and the
available coverage, if any, for that claim.

The Company's net asbestos reserves at December 31, 2022 and 2021 were $1.31
billion and $1.34 billion, respectively, and include case reserves, IBNR
reserves and reserves for the costs of defending asbestos-related coverage
litigation. IBNR reserves include amounts for new claims and adverse development
on existing policyholders, as well as reserves for claims from policyholders
reporting asbestos claims for the first time and for policyholders for which
there is, or may be, litigation. Asbestos reserves also include amounts related
to certain policyholders with whom the Company has entered into permanent
settlement agreements, which are based on the expected payout for each
policyholder under the applicable agreement. Additionally, a portion of the
asbestos reserves relates to assumed reinsurance contracts primarily consisting
of reinsurance of excess coverage, including various pool participations.

The Company conducts an annual review of domestic policyholders with open
asbestos claims. Policyholders are identified for this review based upon, among
other factors: a combination of past payments and current case reserves in
excess of a specified threshold (currently $100,000), perceived level of
exposure, number of reported claims, products/completed operations and potential
"non-product" exposures, size of policyholder and geographic distribution of
products or services sold by the policyholder.

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In the third quarter of 2022, the Company completed its annual in-depth asbestos
claim review, including a review of policyholders with open claims and
litigation cases for potential product and "non-product" liability. The number
of policyholders with open asbestos claims and net asbestos payments were
relatively flat compared to 2021. Payments on behalf of these policyholders
continue to be influenced by an increase in severity for certain policyholders
and a high level of litigation activity in a limited number of jurisdictions
where individuals alleging serious asbestos-related injury, primarily
mesothelioma, continue to target defendants who were not traditionally primary
targets of asbestos litigation.

The Company's quarterly asbestos reserve reviews include an analysis of exposure
and claim payment patterns by policyholder, as well as recent settlements,
policyholder bankruptcies, judicial rulings and legislative actions.  The
Company also analyzes developing payment patterns among policyholders and the
assumed reinsurance component of reserves, as well as projected reinsurance
billings and recoveries. In addition, the Company reviews its historical gross
and net loss and expense paid experience, year-by-year, to assess any emerging
trends, fluctuations, or characteristics suggested by the aggregate paid
activity. Conventional actuarial methods are not utilized to establish asbestos
reserves, and the Company's evaluations have not resulted in a reliable method
to determine a meaningful average asbestos defense or indemnity payment.

The completion of these reviews and analyses in 2022, 2021 and 2020 resulted in
$212 million, $225 million and $295 million increases, respectively, to the
Company's net asbestos reserves. In each year, the reserve increases were
primarily driven by increases in the Company's estimate of projected settlement
and defense costs related to a broad number of policyholders. The increase in
the estimate of projected settlement and defense costs primarily resulted from
payment trends that continue to be higher than previously anticipated due to the
continued high level of mesothelioma claim filings and the impact of the current
litigation environment surrounding those claims discussed above. Over the past
decade, the property and casualty insurance industry, including the Company, has
experienced net unfavorable prior year reserve development with regard to
asbestos reserves, but the Company believes that over that period there has been
a reduction in the volatility associated with the Company's overall asbestos
exposure as the overall asbestos environment has evolved from one dominated by
exposure to significant litigation risks, particularly coverage disputes
relating to policyholders in bankruptcy who were asserting that their claims
were not subject to the aggregate limits contained in their policies, to an
environment primarily driven by a frequency of litigation related to individuals
with mesothelioma. The Company's overall view of the current underlying asbestos
environment is essentially unchanged from recent periods, and there remains a
high degree of uncertainty with respect to future exposure to asbestos claims.

Net asbestos paid loss and loss expenses in 2022, 2021 and 2020 were $245
million, $221 million and $237 million, respectively. Approximately 2%, 9% and
1% of total net paid losses in 2022, 2021 and 2020, respectively, related to
policyholders with whom the Company entered into settlement agreements that
limit those policyholders' ability to present future claims to the Company.

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The following table displays activity for asbestos losses and loss expenses and
reserves:
(at and for the year ended December 31, in millions)          2022         2021         2020
Beginning reserves:
Gross                                                       $ 1,687      $ 1,668      $ 1,601
Ceded                                                          (346)        (330)        (322)
Net                                                           1,341        1,338        1,279
Incurred losses and loss expenses:
Gross                                                           287          287          362
Ceded                                                           (75)         (62)         (67)
Net                                                             212          225          295
Paid loss and loss expenses:
Gross                                                           298          267          295
Ceded                                                           (53)         (46)         (58)
Net                                                             245          221          237
Foreign exchange and other:
Gross                                                            (2)          (1)           -
Ceded                                                            (1)           -            1
Net                                                              (3)          (1)           1
Ending reserves:
Gross                                                         1,674        1,687        1,668
Ceded                                                          (369)        (346)        (330)
Net                                                         $ 1,305      $ 1,341      $ 1,338

ENVIRONMENTAL CLAIMS AND LITIGATION



The Company has received and continues to receive claims from policyholders who
allege that they are liable for injury or damage arising out of the alleged
storage, emissions or disposal of toxic substances, frequently under policies
issued prior to the mid-1980s. These claims are mainly brought pursuant to
various state or federal statutes that require a liable party to undertake or
pay for environmental remediation. For example, the Comprehensive Environmental
Response, Compensation and Liability Act (CERCLA) enables private parties as
well as federal and state governments to take action with respect to releases
and threatened releases of hazardous substances. This federal statute permits
the recovery of response costs from some liable parties and may require liable
parties to undertake their own remedial action. Liability under these statutes
may be joint and several with other responsible parties. The Company has also
been, and continues to be, involved in litigation involving insurance coverage
issues pertaining to environmental claims. The Company believes that some court
decisions pertaining to environmental claims have interpreted the insurance
coverage to be broader than the original intent of the insurers and
policyholders. For more information regarding environmental claims and
litigation, see note 8 of the notes to the consolidated financial statements.

In 2022, 2021 and 2020, the Company increased its net environmental reserves by
$132 million, $89 million and $54 million, respectively. Net environmental paid
loss and loss expenses in 2022, 2021 and 2020 were $82 million, $75 million and
$69 million, respectively. Net environmental reserves were $371 million, $321
million and $307 million at December 31, 2022, 2021 and 2020, respectively.

UNCERTAINTY REGARDING ADEQUACY OF ASBESTOS AND ENVIRONMENTAL RESERVES



As a result of the processes and procedures discussed above, management believes
that the reserves carried for asbestos and environmental claims are
appropriately established based upon known facts, current law and management's
judgment. However, the uncertainties surrounding the final resolution of these
claims continue, and it is difficult to determine the ultimate exposure for
asbestos and environmental claims and related litigation. As a result, these
reserves are subject to revision as new information becomes available and as
claims develop. The continuing uncertainties include, without limitation:

•the risks and lack of predictability inherent in complex litigation;


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•a further increase in the cost to resolve, and/or the number of, asbestos and
environmental claims beyond that which is anticipated;
•the emergence of a greater number of asbestos claims than anticipated as a
result of extended life expectancies resulting from medical advances and
lifestyle improvements;
•the role of any umbrella or excess policies we have issued;
•the resolution or adjudication of disputes concerning coverage for asbestos and
environmental claims in a manner inconsistent with our previous assessment of
these disputes;
•the number and outcome of direct actions against us;
•future developments pertaining to our ability to recover reinsurance for
asbestos and environmental claims;
•any impact on asbestos defendants we insure due to the bankruptcy of other
asbestos defendants;
•the unavailability of other insurance sources potentially available to
policyholders, whether through exhaustion of policy limits or through the
insolvency of other participating insurers; and
•uncertainties arising from the insolvency or bankruptcy of policyholders.

Changes in the legal, regulatory and legislative environment may impact the
future resolution of asbestos and environmental claims and result in adverse
loss reserve development.  The emergence of a greater number of asbestos or
environmental claims beyond that which is anticipated may result in adverse loss
reserve development. Changes in applicable legislation and future court and
regulatory decisions and interpretations, including the outcome of legal
challenges to legislative and/or judicial reforms establishing medical criteria
for the pursuit of asbestos claims, could affect the settlement of asbestos and
environmental claims.  It is also difficult to predict the ultimate outcome of
complex coverage disputes until settlement negotiations near completion and
significant legal questions are resolved or, failing settlement, until the
dispute is adjudicated. This is particularly the case with policyholders in
bankruptcy where negotiations often involve a large number of claimants and
other parties and require court approval to be effective. As part of its
continuing analysis of asbestos and environmental reserves, the Company
continues to study the implications of these and other developments.

Because of the uncertainties set forth above, additional liabilities may arise
for amounts in excess of the Company's current reserves.  In addition, the
Company's estimate of claims and claim adjustment expenses may change.  These
additional liabilities or increases in estimates, or a range of either, cannot
now be reasonably estimated and could result in income statement charges that
could be material to the Company's operating results in future periods.

INVESTMENT PORTFOLIO



The Company's invested assets at December 31, 2022 were $80.45 billion, of which
93% was invested in fixed maturity and short-term investments, 1% in equity
securities, 1% in real estate investments and 5% in other investments.  Because
the primary purpose of the investment portfolio is to fund future claims
payments, the Company employs a thoughtful investment philosophy that focuses on
appropriate risk-adjusted returns. A significant majority of funds available for
investment are deployed in a widely diversified portfolio of high quality,
liquid, taxable U.S. government, tax-exempt and taxable U.S. municipal and
taxable corporate and U.S. agency mortgage-backed bonds.

The carrying value of the Company's fixed maturity portfolio at December 31,
2022 was $71.16 billion.  The Company closely monitors the duration of its fixed
maturity investments, and investment purchases and sales are executed with the
objective of having adequate funds available to satisfy the Company's insurance
and debt obligations.  The weighted average credit quality of the Company's
fixed maturity portfolio, both including and excluding U.S. Treasury securities,
was "Aa2" at both December 31, 2022 and 2021.  Below investment grade securities
represented 1.3% and 1.4% of the total fixed maturity investment portfolio at
December 31, 2022 and 2021, respectively.  The weighted average effective
duration of fixed maturities and short-term securities was 4.6 (4.8 excluding
short-term securities) at December 31, 2022 and 4.2 (4.4 excluding short-term
securities) at December 31, 2021.

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The carrying values of investments in fixed maturities classified as available for sale at December 31, 2022 and 2021 were as follows:


                                                                                                  2022                                                       2021
                                                                                                     Weighted Average Credit                                    Weighted Average Credit
(at December 31, in millions)                                               Carrying Value                 Quality (1)                 Carrying Value                 Quality (1)

U.S. Treasury securities and obligations of U.S. government and government agencies and authorities

                                       $         5,438                              Aaa/Aa1       $         3,562                              Aaa/Aa1

Obligations of U.S. states, municipalities and political subdivisions: Local general obligation


       17,823                              Aaa/Aa1                19,667                              Aaa/Aa1
Revenue                                                                            10,198                              Aaa/Aa1                11,940                              Aaa/Aa1
State general obligation                                                            1,019                              Aaa/Aa1                 1,223                              Aaa/Aa1
Pre-refunded                                                                        2,339                              Aaa/Aa1                 4,032                              Aaa/Aa1

Total obligations of U.S. states, municipalities and political subdivisions


       31,379                                                     36,862
Debt securities issued by foreign governments                                         994                              Aaa/Aa1                 1,041                              Aaa/Aa1

Mortgage-backed securities, collateralized mortgage obligations and pass-through securities

                                                             1,991                              Aaa/Aa1                 1,817                              Aaa/Aa1
Corporate and all other bonds:
Financial:
Bank                                                                                4,505                                   A1                 4,473                                   A1
Insurance                                                                           1,628                                  Aa3                 1,626                                  Aa3
Finance/leasing                                                                        47                                  Ba2                    34                                  Ba3
Brokerage and asset management                                                        136                                   A1                   101                                  Aa3
Total financial                                                                     6,316                                                      6,234
Industrial                                                                         17,237                                   A3                19,459                                   A3
Public utility                                                                      4,064                                   A2                 4,706                                   A2
Canadian municipal securities                                                       1,523                                  Aa1                 1,687                                  Aa2
Sovereign corporate securities (2)                                                    559                                  Aaa                   607                                  Aaa
Commercial mortgage-backed securities and project loans (3)                         1,136                                  Aaa                 1,304                                  Aaa
Asset-backed and other                                                                523                                  Aa1                   531                                  Aa1
Total corporate and all other bonds                                                31,358                                                     34,528
Total fixed maturities                                                    $        71,160                                  Aa2       $        77,810                                  Aa2

___________________________________________

(1)Rated using external rating agencies or by the Company when a public rating does not exist.

(2)Sovereign corporate securities include corporate securities that are backed by a government and include sovereign banks and securities issued under the Federal Ship Financing Programs.

(3)Included in commercial mortgage-backed securities and project loans at December 31, 2022 and 2021 were $131 million and $207 million of securities guaranteed by the U.S. government, respectively.


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The following table sets forth the Company's fixed maturity investment portfolio
rated using external ratings agencies or by the Company when a public rating
does not exist:
                                           Carrying      Percent of Total
(at December 31, 2022, in millions)         Value         Carrying Value
Quality Rating:
Aaa                                       $ 31,688                 44.6  %
Aa                                          16,217                 22.8
A                                           13,333                 18.7
Baa                                          8,992                 12.6
Total investment grade                      70,230                 98.7
Below investment grade                         930                  1.3
Total fixed maturities                    $ 71,160                100.0  %

Obligations of U.S. States, Municipalities and Political Subdivisions



The Company's fixed maturity investment portfolio at December 31, 2022 and 2021
included $31.38 billion and $36.86 billion, respectively, of securities which
are obligations of U.S. states, municipalities and political subdivisions
(collectively referred to as the municipal bond portfolio).  The municipal bond
portfolio is diversified across the United States, the District of Columbia and
Puerto Rico and includes general obligation and revenue bonds issued by states,
cities, counties, school districts and similar issuers.  Included in the
municipal bond portfolio at December 31, 2022 and 2021 were $2.34 billion and
$4.03 billion, respectively, of pre-refunded bonds, which are bonds for which
U.S. states or municipalities have established irrevocable trusts, almost
exclusively comprised of U.S. Treasury securities and obligations of U.S.
government and government agencies and authorities. These trusts were created to
fund the payment of principal and interest due under the bonds. The irrevocable
trusts are verified as to their sufficiency by an independent verification agent
of the underwriter, issuer or trustee. All of the Company's holdings of
securities issued by Puerto Rico and related entities have either been
pre-refunded and therefore are defeased by U.S. Treasury securities or have FHA
guarantees subject to federal appropriation.

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The following table shows the geographic distribution of the $29.04 billion of municipal bonds at December 31, 2022 that were not pre-refunded:


                                                                                                                                    Weighted Average
(at December 31, 2022, in                State General           Local General                             Total Carrying                Credit
millions)                                 Obligation              Obligation             Revenue               Value                   Quality(1)
State:
Texas                                  $           38          $        2,928          $  1,457          $         4,423                            Aaa
California                                          -                   1,905               453                    2,358                        Aaa/Aa1
Virginia                                           41                     967               780                    1,788                        Aaa/Aa1
Washington                                        114                   1,140               305                    1,559                        Aaa/Aa1
North Carolina                                    167                     756               462                    1,385                            Aaa
Minnesota                                         142                     954               175                    1,271                        Aaa/Aa1
Colorado                                            -                     775               364                    1,139                            Aa1
Massachusetts                                       -                     202               843                    1,045                        Aaa/Aa1
Maryland                                           31                     866               126                    1,023                        Aaa/Aa1
Wisconsin                                          68                     769                97                      934                            Aa1
Tennessee                                           7                     807                88                      902                            Aa1
Florida                                            50                     148               603                      801                            Aa1
Georgia                                           141                     541                51                      733                        Aaa/Aa1
All others (2)                                    220                   5,065             4,394                    9,679                        Aaa/Aa1
Total                                  $        1,019          $       17,823          $ 10,198          $        29,040                        Aaa/Aa1

___________________________________________



(1)Rated using external rating agencies or by the Company when a public rating
does not exist.  Ratings shown are the higher of the rating of the underlying
issuer or the insurer in the case of securities enhanced by third-party
insurance for the payment of principal and interest in the event of issuer
default.

(2)No other single state accounted for 2.5% or more of the total non-pre-refunded municipal bonds.


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The following table displays the funding sources for the $10.20 billion of municipal bonds identified as revenue bonds in the foregoing table at December 31, 2022:


                                                          Weighted Average
                                           Carrying            Credit
(at December 31, 2022, in millions)         Value            Quality(1)
Source:
Water                                     $  2,830                   Aaa/Aa1
Higher education                             2,563                   Aaa/Aa1
Sewer                                        1,005                   Aaa/Aa1
Power utilities                                703                       Aa1
Special tax                                    486                   Aaa/Aa1
Transit                                        355                   Aaa/Aa1
Highway tolls                                  227                       Aa2
Industrial                                     183                       Aa3
Fuel sales                                     181                       Aa1
Health care                                    177                       Aa2
Housing                                         30                   Aaa/Aa1
Lease                                           30                   Aaa/Aa1
Natural gas                                     10                       Aa2
Lottery                                          7                       Aa1
Other revenue sources                        1,411                   Aaa/Aa1
Total                                     $ 10,198                   Aaa/Aa1

___________________________________________



(1)Rated using external rating agencies or by the Company when a public rating
does not exist. Ratings shown are the higher of the rating of the underlying
issuer or the insurer in the case of securities enhanced by third-party
insurance for the payment of principal and interest in the event of issuer
default.

The Company bases its investment decision on the underlying credit characteristics of the municipal security. The weighted average credit rating of the municipal bond portfolio was "Aaa/Aa1" at December 31, 2022.

Debt Securities Issued by Foreign Governments



The following table shows the geographic distribution of the Company's long-term
fixed maturity investments in debt securities issued by foreign governments at
December 31, 2022:
                                           Carrying       Weighted Average 

Credit


(at December 31, 2022, in millions)          Value              Quality (1)
Foreign Government:
Canada                                    $     800                         Aaa/Aa1
United Kingdom                                  177                             Aa3
All others (2,3)                                 17                             Aa1
Total                                     $     994                         Aaa/Aa1

___________________________________________

(1)Rated using external rating agencies or by the Company when a public rating does not exist.

(2)The Company does not have direct exposure to sovereign debt issued by the Republic of Ireland, Italy, Greece, Portugal or Spain.

(3) No other country accounted for 2.5% or more of total debt securities issued by foreign governments.



The following table shows the Company's Eurozone exposure at December 31, 2022
to all debt securities issued by foreign governments, financial companies,
sovereign corporations (including sovereign banks) whose securities are backed
by the respective country's government and all other corporate securities
(comprised of industrial corporations and utility companies) which could be
affected if economic conditions deteriorated due to a prolonged recession:

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                                                                                                                                                                                                        Corporate Securities
                                                                              Debt Securities Issued
                                                                              by Foreign Governments                                                   Financial                                         Sovereign Corporates                                         All Other
                                                                                                       Weighted Average                                       Weighted Average                                            Weighted Average                                  Weighted Average
                                                                   Carrying                                 Credit                      Carrying                   Credit                       Carrying                       Credit                  Carrying                  Credit
(at December 31, 2022, in millions)                                 Value                                 Quality (1)                     Value                  Quality (1)                      Value                      Quality (1)                 Value                 Quality (1)
Eurozone Periphery
Spain                                               $                 -                                                   -          $       57                                Aa3       $                  -                        -               $        6                             Baa3
Ireland                                                               -                                                   -                   -                          -                                  -                        -                      151                             Baa2
Italy                                                                 -                                                   -                   -                          -                                  -                        -                        -                        -
Greece                                                                -                                                   -                   -                          -                                  -                        -                        -                        -
Portugal                                                              -                                                   -                   -                          -                                  -                        -                        -                        -
Subtotal                                                              -                                                                      57                                                             -                                               157
Eurozone Non-Periphery
Germany                                                              10                                                    Aaa                -                          -                                275                          Aaa/Aa1              435                               A3
France                                                               75                                                    Aa2                -                          -                                  -                        -                      537                               A1
Netherlands                                                           -                                                   -                  92                                 A1                        104                              Aaa              184                               A2
Finland                                                               -                                                   -                  44                                Aa3                          -                        -                        -                        -
Belgium                                                               -                                                   -                   -                          -                                  -                        -                      113                             Baa1
Austria                                                               -                                                   -                   -                          -                                137                              Aa2                -                        -
Subtotal                                                             85                                                                     136                                                           516                                             1,269
Total                                               $                85                                                              $      193                                          $                516                                        $    1,426

___________________________________________



(1)Rated using external rating agencies or by the Company when a public rating
does not exist.  The table includes $487 million of short-term securities which
have the highest ratings issued by external rating agencies for short-term
issuances.  For purposes of this table, the short-term securities, which are
rated "A-1+" and/or "P-1," are included as "Aaa" rated securities.

In addition to fixed maturities noted in the foregoing table, the Company has
exposure totaling $289 million to private equity limited partnerships and real
estate partnerships (both of which are included in other investments in the
Company's consolidated balance sheet) whose primary investing focus is across
Europe.  The Company has unfunded commitments totaling $169 million to these
partnerships.

Mortgage-Backed Securities, Collateralized Mortgage Obligations and Pass-Through Securities



The Company's fixed maturity investment portfolio at December 31, 2022 and 2021
included $1.99 billion and $1.82 billion, respectively, of residential
mortgage-backed securities, including pass-through-securities and collateralized
mortgage obligations (CMOs), all of which are subject to prepayment risk (either
shortening or lengthening of duration). While prepayment risk for securities and
its effect on income cannot be fully controlled, particularly when interest
rates move dramatically, the Company's investment strategy generally favors
securities that reduce this risk within expected interest rate ranges.  The
Company makes investments in residential CMOs that are either guaranteed by
GNMA, FNMA or FHLMC, or if not guaranteed, are senior or super-senior positions
within their respective securitizations.  Both guaranteed and non-guaranteed
residential CMOs allocate the distribution of payments from the underlying
mortgages among different classes of bondholders.  In addition, non-guaranteed
residential CMOs provide structures that allocate the impact of credit losses to
different classes of bondholders.  Senior and super-senior CMOs are protected,
to varying degrees, from credit losses as those losses are initially allocated
to subordinated bondholders.  The Company's investment strategy is to purchase
CMO tranches that are expected to offer the most favorable return given the
Company's assessment of associated risks.  The Company does not purchase
residual interests in CMOs. For more information regarding the Company's
investments in residential mortgage-backed securities, see note 3 of the notes
to the consolidated financial statements.

Commercial Mortgage-Backed Securities and Project Loans

At December 31, 2022 and 2021, the Company held commercial mortgage-backed securities (including FHA project loans) of $1.14 billion and $1.30 billion, respectively. For more information regarding the Company's investments in commercial mortgage-backed securities, see note 3 of the notes to the consolidated financial statements.


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Equity Securities, Real Estate and Short-Term Investments

See note 1 of the notes to the consolidated financial statements for further information about these invested asset classes.

Other Investments



The Company also invests in private equity, hedge fund and real estate
partnerships, and joint ventures.  These asset classes have historically
provided a higher return than investments in fixed maturities but are subject to
more volatility.  The Company also enters into certain derivative financial
instruments from time to time that are reported as part of other investments. At
December 31, 2022 and 2021, the carrying value of the Company's other
investments was $4.07 billion and $3.86 billion, respectively. The Company has
unfunded commitments to private equity limited partnerships, real estate
partnerships and others in which it invests.  These commitments totaled $1.80
billion and $1.70 billion at December 31, 2022 and 2021, respectively. It is the
opinion of the Company's management that the Company has adequate liquidity to
meet these commitments.

Securities Lending

The Company has, from time to time, engaged in securities lending activities
from which it generates net investment income by lending certain of its
investments to other institutions for short periods of time.  At December 31,
2022 and 2021, the Company had $445 million and $253 million, respectively, of
securities on loan, respectively, as part of a tri-party lending agreement. The
average monthly balance of securities on loan during 2022 and 2021 was $347
million and $329 million, respectively.  Borrowers of these securities provide
collateral equal to at least 102% of the market value of the loaned securities
plus accrued interest.  The Company did not incur any investment losses in its
securities lending program for the years ended December 31, 2022 and 2021.

Lloyd's Trust Deposits



The Company meets its capital requirements to support its underwriting at
Lloyd's using a combination of the share capital and retained earnings of the
Company's subsidiaries participating in Lloyd's, trust deposits and
uncollateralized letters of credit. Securities with a fair value of
approximately $28 million and $33 million held by a wholly-owned subsidiary at
December 31, 2022 and 2021, respectively, and $58 million and $34 million held
by TRV at December 31, 2022 and 2021, respectively, were pledged into Lloyd's
trust accounts to provide a portion of the Lloyd's capital requirements. For
more information regarding the Company's utilization of uncollateralized letters
of credit, see "Liquidity and Capital Resources" herein.

Net Unrealized Investment Gains (Losses)

The net unrealized investment gains (losses) that were included in shareholders' equity were as follows:



(at December 31, in millions)                                             2022               2021               2020
Fixed maturities                                                      $  (6,217)         $   3,062          $   5,175
Other                                                                        (3)                (2)                 -
Unrealized investment gains (losses) before tax                          (6,220)             3,060              5,175
Tax expense (benefit)                                                    (1,322)               645              1,101

Net unrealized investment gains (losses) included in shareholders' equity at end of year

                                   $  

(4,898) $ 2,415 $ 4,074




Net unrealized investment losses included in shareholders' equity were $4.90
billion at December 31, 2022 compared with net unrealized investment gains of
$2.42 billion at December 31, 2021. At December 31, 2022, the Company had $2.18
billion fixed maturity investments reported at fair value for which fair value
was less than 80% of amortized cost. At December 31, 2021, the Company had no
fixed maturity investments reported at fair value for which fair value was less
than 80% of amortized cost. These year-over-year changes were driven by rising
interest rates. Since the Company generally holds its high-quality fixed
maturity investments to maturity, these net unrealized losses are considered
temporary in nature and are not expected to result in significant realized
losses. In addition, given the temporary nature of net unrealized losses
combined with the Company's strong operating cash flows, which include income
received on investments and the proceeds received upon maturity of the
investments, the net unrealized investment loss is not expected to meaningfully
impact the Company's assessment of capital adequacy or liquidity. Equity
securities, which include common and non-redeemable preferred stocks, are
reported at fair value with changes in fair value recognized in net income.

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For fixed maturity investments where fair value is less than the carrying value
and the Company did not reach a decision to impair, the Company continues to
have the intent and ability to hold such investments to a projected recovery in
value, which may not be until maturity.

At December 31, 2022 and 2021, below investment grade securities comprised 1.3%
and 1.4%, respectively, of the fair value of the Company's fixed maturity
investment portfolio. Included in below investment grade securities at
December 31, 2022 were securities in an unrealized loss position that, in the
aggregate, had an amortized cost of $937 million and a fair value of $844
million, resulting in a net pre-tax unrealized investment loss of $93 million.
These securities in an unrealized loss position represented 1% of both the
amortized cost and fair value of the fixed maturity portfolio at December 31,
2022 and accounted for 1.5% of the total gross pre-tax unrealized investment
loss in the fixed maturity portfolio at December 31, 2022.

Impairment Charges



Impairment charges included in net realized investment gains (losses) in the
consolidated statement of income were $38 million, $2 million and $55 million
for the years ended December 31, 2022, 2021 and 2020, respectively. See note 3
of the notes to the consolidated financial statements for further information.

Purchases and Sales of Investment Securities



Purchases and sales of investments are based on cash requirements, the
characteristics of the insurance liabilities and current market conditions. The
Company identifies investments to be sold to achieve its primary investment
goals of assuring the Company's ability to meet policyholder obligations as well
as to optimize investment returns, given these obligations.

During the year ended December 31, 2022, the Company incurred pre-tax realized
losses of $99 million on the sale of fixed maturity investments having a fair
value of $2.07 billion.

CATASTROPHE MODELING

The Company uses various analyses and methods, including proprietary and
third-party modeling processes, to make underwriting and reinsurance decisions
designed to manage its exposure to catastrophic events. There are no
industry-standard methodologies or assumptions for projecting catastrophe
exposure. Accordingly, catastrophe estimates provided by different insurers may
not be comparable.

The Company actively monitors and evaluates changes in third-party models and,
when necessary, calibrates the catastrophe risk model estimates delivered via
its own proprietary modeling processes.  The Company considers historical loss
experience, recent events, underwriting practices, market share analyses,
external scientific analysis and various other factors, including non-modeled
losses, to refine its proprietary view of catastrophe risk. These proprietary
models are updated regularly as new information and techniques emerge.

Based on the proprietary and third-party models utilized by the Company, the
tables below set forth, as of December 31, 2022, the probabilities that
estimated losses, comprising claims and allocated claim adjustment expenses (but
excluding unallocated claim adjustment expenses), from a single event occurring
in a one-year timeframe will equal or exceed the indicated loss amounts
(expressed in dollars, net of tax, and as a percentage of the Company's common
equity).  For example, on the basis described below the tables, the Company
estimates that there is a one percent chance that the Company's loss from a
single U.S. and Canadian hurricane in a one-year timeframe would equal or exceed
$2.1 billion, or 8% of the Company's common equity at December 31, 2022.
                                              Dollars (in billions)
                                       Single U.S. and          Single U.S. and
                                          Canadian                 Canadian
Likelihood of Exceedance (1)              Hurricane               Earthquake
2.0% (1-in-50)                    $        1.7                 $           0.6
1.0% (1-in-100)                   $        2.1                 $           1.1
0.4% (1-in-250)                   $        3.4                 $           1.9
0.1% (1-in-1,000)                 $        7.4                 $           3.1


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                                         Percentage of Common Equity (2)
                                      Single U.S. and              Single U.S. and
                                          Canadian                    Canadian
Likelihood of Exceedance                 Hurricane                   Earthquake
2.0% (1-in-50)                                            6  %                 2  %
1.0% (1-in-100)                                           8  %                 4  %
0.4% (1-in-250)                                          13  %                 7  %
0.1% (1-in-1,000)                                        28  %                12  %

___________________________________________



(1)  An event that has, for example, a 2% likelihood of exceedance is sometimes
described as a "1-in-50 year event." As noted above, however, the probabilities
in the table represent the likelihood of losses from a single event equaling or
exceeding the indicated threshold loss amount in a one-year timeframe, not over
a multi-year timeframe. Also, because the probabilities relate to a single
event, the probabilities do not address the likelihood of more than one event
occurring in a particular period, and, therefore, the amounts do not address
potential aggregate catastrophe losses occurring in a one-year timeframe.

(2)  The percentage of common equity is calculated by dividing (a) indicated
loss amounts in dollars by (b) total common equity excluding net unrealized
investment gains and losses, net of taxes, included in shareholders' equity. Net
unrealized investment gains and losses can be significantly impacted by both
discretionary and other economic factors and are not necessarily indicative of
operating trends. Accordingly, the Company's management uses the percentage of
common equity calculated on this basis as a metric to evaluate the potential
impact of a single hurricane or single earthquake on the Company's financial
position for purposes of making underwriting and reinsurance decisions.

The threshold loss amounts in the tables above, which are based on the Company's
in-force portfolio at December 31, 2022 and catastrophe reinsurance program at
January 1, 2023, are net of reinsurance, after-tax and exclude unallocated claim
adjustment expenses, which historically have been less than 10% of loss
estimates. For further information regarding the Company's reinsurance, see
"Item 1-Business-Reinsurance." The amounts for hurricanes reflect U.S. and
Canadian exposures and include property exposures, property residual market
exposures and an adjustment for certain non-property exposures. The hurricane
loss amounts are based on the Company's catastrophe risk model estimates and
include losses from the hurricane hazards of wind and storm surge. The amounts
for earthquakes reflect U.S. and Canadian property and workers' compensation
exposures. These loss amounts include the effects of exposure growth, inflation
and modeling updates based on recent trends and scientific analysis. The Company
does not believe that the inclusion of hurricane or earthquake losses arising
from other geographical areas or other exposures would materially change the
estimated threshold loss amounts.

Catastrophe modeling relies upon inputs based on experience, science,
engineering and history.  These inputs reflect a significant amount of judgment
and are subject to changes which may result in volatility in the modeled output.
Catastrophe modeling output may also fail to account for risks that are outside
the range of normal probability or are otherwise unforeseeable. Catastrophe
modeling assumptions include, among others, the portion of purchased reinsurance
that is collectible after a catastrophic event, which may prove to be materially
incorrect. Consequently, catastrophe modeling estimates are subject to
significant uncertainty. In the tables above, the uncertainty associated with
the estimated threshold loss amounts increases significantly as the likelihood
of exceedance decreases.  In other words, in the case of a relatively more
remote event (e.g., 1-in-1,000), the estimated threshold loss amount is
relatively less reliable. Actual losses from an event could materially exceed
the indicated threshold loss amount. In addition, more than one such event could
occur in any period.

Moreover, the Company is exposed to the risk of material losses from other than
property and workers' compensation coverages arising out of hurricanes and
earthquakes, and it is exposed to catastrophe losses from perils other than
hurricanes and earthquakes, such as tornadoes and other windstorms, hail,
wildfires, severe winter weather, floods, tsunamis, volcanic eruptions, solar
flares and other naturally-occurring events, as well as acts of terrorism and
cyber events.

In addition, compared to models for hurricanes, models for earthquakes are less
reliable due to there being a more limited number of significant historical
events to analyze, while models for tornadoes, hail storms, wildfires and winter
storms are newer and may be less reliable due to the highly random geographic
nature and size of these events. Accordingly, these models may be less accurate
in predicting risks and estimating losses. Further, changes in climate
conditions could cause our underlying modeling data to be less predictive, thus
limiting our ability to effectively evaluate and manage catastrophe risk. As
compared to natural catastrophes, modeling for man-made catastrophes, such as
terrorism and cyber events, is even more difficult and less reliable, and for
some events (both natural and man-made), models are either in early stages of
development and, therefore, not widely adopted, or are not available.

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For more information about the Company's exposure to catastrophe losses, see
"Item 1A-Risk Factors-High levels of catastrophe losses, including as a result
of factors such as increased concentrations of insured exposures in
catastrophe-prone areas, could materially and adversely affect our results of
operations, our financial position and/or liquidity, and could adversely impact
our ratings, our ability to raise capital and the availability and cost of
reinsurance" and "Item 1A-Risk Factors- We may be adversely affected if our
pricing and capital models provide materially different indications than actual
results."

CHANGING CLIMATE CONDITIONS

Severe weather events over the last two decades underscore the unpredictability
of climate trends. For example, the frequency and/or severity of hurricane,
tornado, hail and wildfire events in the United States have been more volatile
during this time period. The insurance industry has experienced increased
catastrophe losses due to a number of potential causal factors, including, in
addition to weather/climate variability, aging infrastructure, more people
living in, and moving to, high-risk areas, population growth in areas with
weaker enforcement of building codes, urban expansion, an increase in the number
of amenities included in, and average size of, a home and increased inflation,
including as a result of post-event demand surge. We believe that changing
climate conditions have also likely added to the frequency and severity of
natural disasters and created additional uncertainty as to future trends and
exposures. Climate studies by government agencies, academic institutions,
catastrophe modeling organizations and other groups indicate that an increase in
frequency and/or intensity of hurricanes, heavy precipitation events, flash
flooding, sea level rise, droughts, heat waves and wildfires has occurred, and
can be expected into the future. Understanding the potential impacts of changing
climate conditions is important to the Company's business. Changing climate
conditions are expected to evolve over decades. Importantly, because most of its
policies renew annually, the Company is able to respond to these changes over
time through adjustments to its underwriting strategy, product pricing and
related policy terms and conditions, as appropriate. As an example, in recent
years the Company has focused on enhancing the strategic management of its
catastrophe exposure, adding experts in data science, meteorology, including
climate and flood science, wind and structural engineering and geophysics, among
others, to its catastrophe management organization. The Company has also
established dedicated teams for each catastrophe peril, with the goal of
developing industry-leading scientific and underwriting expertise. This
expertise has been incorporated into the Company's product development, risk
selection, pricing, capital allocation and claim response.

The Company discusses how changing climate conditions may present other issues
for its business under "Item 1A - Risk Factors." and "Outlook." For example,
among other things:

•Increasingly unpredictable and severe weather conditions could result in
increased frequency and severity of claims under policies issued by the Company.
See "Item 1A-Risk Factors-High levels of catastrophe losses, including as a
result of factors such as increased concentrations of insured exposures in
catastrophe-prone areas and changing climate conditions, could materially and
adversely affect our results of operations, our financial position and/or
liquidity, and could adversely impact our ratings, our ability to raise capital
and the availability and cost of reinsurance" and "-Outlook-Underwriting
Gain/Loss." Moreover, the Company's catastrophe models may be less reliable due
to the increased unpredictability in frequency and severity of severe weather
events, emerging trends in climate conditions and regulatory responses to
catastrophe events not being appropriately reflected in the models, in addition
to the other factors mentioned above. Accordingly, the Company may be subject to
increased losses from catastrophes and other weather-related events.

•Changing climate conditions could also impact the creditworthiness of issuers
of securities in which the Company invests. For example, water supply adequacy
could impact the creditworthiness of bond issuers with significant assets or
business activities in the Southwestern United States; more frequent and/or
severe hurricanes could impact the creditworthiness of issuers with significant
assets or business activities in the Southeastern United States, among other
areas; and increased regulation adopted in response to potential changes in
climate conditions could impact the creditworthiness of issuers affected by such
regulations. In addition, as issuers of securities in which the Company invests
become increasingly focused on mitigating the potential environmental impact of
their operations, the costs associated with such initiatives could affect the
business models and realized returns of such issuers. See "Item 1A-Risk
Factors-Our investment portfolio is subject to credit and interest rate risk,
and may suffer reduced or low returns or material realized or unrealized
losses."

•Increased regulation adopted in response to potential changes in climate
conditions may impact the Company and its customers, including state insurance
regulations that could impact the Company's ability to manage property exposures
in areas vulnerable to significant climate driven losses. For example, state
laws have been passed that restrict a carrier's ability to cancel or non-renew
certain policies within or adjacent to declared state of emergency zip codes and
mandate discounts for risk mitigation practices that may not be effective. If
the Company is unable to implement risk-based pricing, modify policy terms or
reduce exposures to the extent necessary to address rising losses
                                       86
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related to catastrophes and smaller scale weather events (should those increased
losses occur), its business may be adversely affected. See "Item 1-Business-U.S.
State and Federal Regulation-Regulatory and Legislative Responses to
Catastrophes." In addition, climate change regulation could increase the
Company's customers' costs of doing business. For example, insureds faced with
carbon management regulatory requirements may have less available capital for
investment in loss prevention and safety features which may, over time, increase
loss exposures. Increased regulation may also result in reduced economic
activity, which would decrease the amount of insurable assets and businesses,
and increased claim costs, to the extent such regulations require that damaged
homes or businesses be rebuilt according to more expensive specifications.

•The full range of potential liability exposures related to changing climate
conditions continues to evolve. For example, from time to time third parties sue
our policyholders alleging that they caused or contributed to changing climate
conditions. Through the Company's Enterprise Casualty Emerging Risk Committee
and its Committee on Climate, Energy and the Environment, the Company works with
its business units and corporate groups, as appropriate, to identify and try to
assess climate change-related liability issues, which are continually evolving
and often hard to fully evaluate. The Company regularly reviews emerging issues,
including changing climate conditions, to consider potential changes to its
modeling and the use of such modeling, as well as to help determine the need for
new underwriting strategies, coverage modifications or new products. See "Item
1A-Risk Factors-The effects of emerging claim and coverage issues on our
business are uncertain, and court decisions or legislative changes that take
place after we issue our policies can result in an unexpected increase in the
number of claims and have a material adverse impact on our results of
operations."

REINSURANCE RECOVERABLES

The Company reinsures a portion of the risks it underwrites in order to control its exposure to losses. For additional discussion regarding the Company's reinsurance coverage, see "Part I-Item 1-Business-Reinsurance."

The following table summarizes the composition of the Company's reinsurance recoverables:



(at December 31, in millions)                                                        2022               2021

Gross reinsurance recoverables on paid and unpaid claims and claim adjustment expenses

$   3,792          $   3,931
Gross structured settlements                                                         2,802              2,900
Mandatory pools and associations                                                     1,601              1,762
Gross reinsurance recoverables                                                       8,195              8,593
Allowance for estimated uncollectible reinsurance                                     (132)              (141)
Net reinsurance recoverables                                                

$ 8,063 $ 8,452

Net reinsurance recoverables at December 31, 2022 decreased by $389 million from December 31, 2021, primarily reflecting cash collections and decreases in mandatory pools and associations and structured settlements in 2022.

The following table presents the Company's top five reinsurer groups by reinsurance recoverable at December 31, 2022 (in millions). Also included is the A.M. Best rating of the Company's predominant reinsurer from each such reinsurer group at February 16, 2023:



                                              Reinsurance                          A.M. Best Rating of Group's Predominant
Reinsurer Group                               Recoverable                                         Reinsurer
Swiss Re Group                              $        561          A+                                  second highest of 16 ratings
Berkshire Hathaway                                   515          A++                                 highest of 16 ratings
Munich Re Group                                      318          A+                                  second highest of 16 ratings
Axa Group                                            152          A+                                  second highest of 16 ratings
PartnerRe Group                                      140          A+                                  second highest of 16 ratings

At December 31, 2022, the Company held $1.00 billion of collateral in the form of letters of credit, funds and trust agreements held to fully or partially collateralize certain reinsurance recoverables.


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Included in net reinsurance recoverables are amounts related to structured
settlements, which are annuities purchased from various life insurance companies
to settle certain personal physical injury claims, of which workers'
compensation claims comprise a significant portion.  In cases where the Company
did not receive a release from the claimant, the amount due from the life
insurance company related to the structured settlement is included in the
Company's consolidated balance sheet as a reinsurance recoverable and the
related claim cost is included in the liability for claims and claim adjustment
expense reserves, as the Company retains the contingent liability to the
claimant.  If it is expected that the life insurance company is not able to pay,
the Company would recognize an impairment of the related reinsurance recoverable
if, and to the extent, the purchased annuities are not covered by state guaranty
associations. In the event that the life insurance company fails to make the
required annuity payments, the Company would be required to make such payments.
The following table presents the Company's top five groups by structured
settlements at December 31, 2022 (in millions). Also included is the A.M. Best
rating of the Company's predominant insurer from each such insurer group at
February 16, 2023:

                                                   Structured                          A.M. Best Rating of Group's Predominant
Group                                              Settlements                                         Insurer
Fidelity & Guaranty Life Group                   $        699          A-                                  fourth highest of 16 ratings
Genworth Financial Group                                  310          B-                                  eighth highest of 16 ratings
John Hancock Group                                        249          A+                                  second highest of 16 ratings
Symetra Financial Corporation                             215          A                                   third highest of 16 ratings
Brighthouse Financial, Inc.                               207          A                                   third highest of 16 ratings



The Company considers the ratings and related outlook assigned to reinsurance
companies and life insurance companies by various independent ratings agencies
in assessing the adequacy of its allowance for uncollectible amounts.

OUTLOOK

The following discussion provides outlook information for certain key drivers of the Company's results of operations and capital position.



Premiums.  The Company's earned premiums are a function of net written premium
volume.  Net written premiums comprise both renewal business and new business
and are recognized as earned premium over the term of the underlying policies.
When business renews, the amount of net written premiums associated with that
business may increase or decrease (renewal premium change) as a result of
increases or decreases in rate and/or insured exposures, which the Company
considers as a measure of units of exposure (such as the number and value of
vehicles or properties insured).  Net written premiums from both renewal and new
business, and therefore earned premiums, are impacted by competitive market
conditions as well as general economic conditions, which, particularly in the
case of Business Insurance, affect audit premium adjustments, policy
endorsements and mid-term cancellations.  Net written premiums may also be
impacted by the structure of reinsurance programs and related costs, as well as
changes in foreign currency exchange rates.

Overall, the Company expects that retention levels (the amount of expiring premium that renews, before the impact of renewal premium changes) will remain strong by historical standards during 2023.



Property and casualty insurance market conditions are expected to remain
competitive during 2023 for new business. In each of the Company's business
segments, new business generally has less of an impact on underwriting
profitability than renewal business, given the volume of new business relative
to renewal business.  However, in periods of meaningful increases in new
business, despite its positive impact on underwriting gains over time, the
impact of higher new business levels may negatively impact the combined ratio
for a period of time. In periods of meaningful decreases in new business,
despite its negative impact on underwriting gains over time, the impact of lower
new business levels may positively impact the combined ratio for a period of
time.

Effective January 1, 2023, the Company entered into a quota share reinsurance
agreement with subsidiaries of Fidelis Insurance Holdings Limited (Fidelis)
pursuant to which the Company will assume 20% of the business written by Fidelis
during 2023, subject to a loss ratio cap.  The Company's portion of net written
premiums from Fidelis is expected to be approximately $550 million to $600
million for the full year and will be reported as part of the International
results of Business Insurance. The Company also has a minority investment in
Fidelis.

Underwriting Gain/Loss. The Company's underwriting gain/loss can be significantly impacted by catastrophe losses and net favorable or unfavorable prior year reserve development, as well as underlying underwriting margins. Underlying underwriting margins can be impacted by a number of factors, including variability in non-catastrophe weather, large loss and other loss


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activity; changes in current period loss estimates resulting from prior period
loss development; changes in loss cost trends; changes in business mix; changes
in reinsurance coverages and/or costs; premium adjustments; and variability in
expenses and assessments.

Catastrophe losses and non-catastrophe weather-related losses are inherently
unpredictable from period to period. The Company's results of operations could
be adversely impacted if significant catastrophe and non-catastrophe
weather-related losses were to occur.

On average for the ten-year period ended December 31, 2022, the Company
experienced approximately 41% of its annual catastrophe losses during the second
quarter, primarily arising out of severe wind and hail storms, including
tornadoes. Hurricanes, wildfires and winter storms tend to happen at other times
of the year and can also have a material impact on the Company's results of
operations. Catastrophe losses incurred in a particular quarter in any given
year may differ materially from historical experience. In addition, most of the
Company's reinsurance programs renew on January 1 or July 1 of each year, and,
therefore, any changes to the availability, cost or coverage terms of such
programs will be effective after such dates.

Over much of the past decade, the Company's results have included significant
amounts of net favorable prior year reserve development driven by better than
expected loss experience. However, given the inherent uncertainty in estimating
claims and claim adjustment expense reserves, loss experience could develop such
that the Company recognizes in future periods higher or lower levels of
favorable prior year reserve development, no favorable prior year reserve
development or unfavorable prior year reserve development. In addition, the
ongoing review of prior year claims and claim adjustment expense reserves, or
other changes in current period circumstances, may result in the Company
revising current year loss estimates upward or downward in future periods of the
current year.

It is possible that changes in economic conditions, the supply chain, the labor
market and geopolitical tensions, as well as steps taken by federal, state
and/or local governments and the Federal Reserve, could lead to higher or lower
inflation than the Company anticipated, which could in turn lead to an increase
or decrease in the Company's loss costs and the need to strengthen or reduce
claims and claim adjustment expense reserves. These impacts of inflation on loss
costs and claims and claim adjustment expense reserves could be more pronounced
for those lines of business that require a relatively longer period of time to
finalize and settle claims for a given accident year and, accordingly, are
relatively more inflation sensitive. Labor shortages, higher costs of used
vehicles and parts, and increased demand and decreased supply for raw materials
are adversely impacting severity in our auto and property businesses and may
continue to do so in future quarters. For a further discussion, see "Part I-Item
1A-Risk Factors-If actual claims exceed our claims and claim adjustment expense
reserves, or if changes in the estimated level of claims and claim adjustment
expense reserves are necessary, including as a result of, among other things,
changes in the legal/tort, regulatory and economic environments in which the
Company operates, our financial results could be materially and adversely
affected."

The Company's results of operations may be impacted by a number of other
factors, including an economic slowdown, a recession, financial market
volatility, supply chain disruptions, monetary and fiscal policy measures
(including future actions or inactions of the United States government related
to the "debt-ceiling"), heightened geopolitical tensions, fluctuations in
interest rates and foreign currency exchange rates, the political and regulatory
environment, changes to the U.S. Federal budget and potential changes in tax
laws.

Investment Portfolio. The Company expects to continue to focus its investment
strategy on maintaining a high-quality investment portfolio and a relatively
short average effective duration. The weighted average effective duration of
fixed maturities and short-term securities was 4.6 (4.8 excluding short-term
securities) at December 31, 2022. From time to time, the Company enters into
short positions in U.S. Treasury futures contracts to manage the duration of its
fixed maturity portfolio.  At December 31, 2022, the Company had no open U.S.
Treasury futures contracts. The Company regularly evaluates its investment
alternatives and mix. Currently, the majority of the Company's investments are
comprised of a widely diversified portfolio of high-quality, liquid, taxable
U.S. government, tax-exempt and taxable U.S. municipal and taxable corporate and
U.S. agency mortgage-backed bonds.

The Company also invests much smaller amounts in equity securities, real estate,
and private equity, hedge fund and real estate partnerships, and joint
ventures.  These investment classes have the potential for higher returns but
also the potential for greater volatility and higher degrees of risk, including
less stable rates of return and less liquidity.

Approximately 26% of the fixed maturity portfolio is expected to mature over the
next three years (including the early redemption of bonds, assuming interest
rates (including credit spreads) do not rise significantly by applicable call
dates). As a result, the overall yield on and composition of its portfolio could
be meaningfully impacted by the types of investments available for reinvestment
with the proceeds of maturing bonds.
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Net investment income is a material contributor to the Company's results of
operations. Based on our current expectations for slightly higher levels of
fixed income investments and the impact of expected higher reinvestment yields
on fixed income investments, the Company expects that after-tax net investment
income from that portfolio will be approximately $515 million in the first
quarter of 2023, increasing to an estimated $560 million by the fourth quarter
of 2023. This expectation could be impacted by the direction of interest rates
and disruptions in global financial markets. Included in other investments are
private equity, hedge fund and real estate partnerships that are accounted for
under the equity method of accounting and typically report their financial
statement information to the Company one month to three months following the end
of the reporting period. Accordingly, net investment income or loss from these
other investments is generally reflected in the Company's financial statements
on a quarter lag basis. The Company's net investment income in future periods
from its non-fixed income investment portfolio will be impacted, positively or
negatively, by the performance of global financial markets.

The Company had net pre-tax realized investment losses of $204 million in 2022. Changes in global financial markets could result in net realized investment gains or losses in the Company's investment portfolio.



The Company had a net pre-tax unrealized investment loss of $6.22 billion ($4.90
billion after-tax) in its fixed maturity investment portfolio at December 31,
2022, compared to a net pre-tax unrealized investment gain of $3.06 billion
($2.42 billion after-tax) at December 31, 2021, primarily due to the increases
in interest rates during 2022. While the Company does not attempt to predict
future interest rate movements, a rising interest rate environment reduces the
market value of fixed maturity investments and, therefore, reduces shareholders'
equity, and a declining interest rate environment has the opposite effects.
Since the Company generally holds its high-quality fixed maturity investments to
maturity, the net unrealized loss discussed above is considered temporary in
nature and is not expected to result in significant realized losses. In
addition, given the temporary nature of net unrealized losses combined with the
Company's strong operating cash flows, which include income received on
investments and the proceeds received upon maturity of the investments, the net
unrealized investment loss is not expected to meaningfully impact the Company's
assessment of capital adequacy or liquidity. Additionally, disruptions in global
financial markets could also impact the market value of the Company's investment
portfolio. The Company's investment portfolio has benefited from certain tax
exemptions (primarily those related to interest from municipal bonds) and
certain other tax laws, including, but not limited to, those governing
dividends-received deductions and tax credits (such as foreign tax credits).
Changes in these laws could adversely impact the value of the Company's
investment portfolio. See "Our businesses are heavily regulated by the states
and countries in which we conduct business, including licensing, market conduct
and financial supervision, and changes in regulation, including higher tax
rates, may reduce our profitability and limit our growth" included in
"Part I-Item 1A-Risk Factors."

For further discussion of the Company's investment portfolio, see "Investment
Portfolio." For a discussion of the risks to the Company's business during or
following a financial market disruption and risks to the Company's investment
portfolio, see the risk factors entitled "During or following a period of
financial market disruption or an economic downturn, our business could be
materially and adversely affected" and "Our investment portfolio is subject to
credit and interest rate risk, and may suffer reduced or low returns or material
realized or unrealized losses" included in "Part I-Item 1A-Risk Factors." For a
discussion of the risks to the Company's investments from foreign currency
exchange rate fluctuations, see the risk factor entitled "We are subject to
additional risks associated with our business outside the United States"
included in "Part I-Item 1A-Risk Factors" and see "Part II-Item 7A-Quantitative
and Qualitative Disclosures About Market Risk-Foreign Currency Exchange Rate
Risk."

Capital Position. The Company believes it has a strong capital position and, as
part of its ongoing efforts to create shareholder value, expects to continue to
return capital not needed to support its business operations to its
shareholders, subject to the considerations described below.  The Company
expects that, generally over time, the combination of dividends to common
shareholders and common share repurchases will likely not exceed net income.
The Company also expects that to the extent that it continues to grow premium
volumes, the level of capital to support the Company's financial strength
ratings will also increase, and accordingly, the amount of capital returned to
shareholders relative to earnings would be somewhat less than it otherwise would
have been absent the growth in premium volumes. The timing and actual number of
shares to be repurchased in the future will depend on a variety of additional
factors, including the Company's financial position, earnings, share price,
catastrophe losses, maintaining capital levels appropriate for the Company's
business operations, changes in levels of written premiums, funding of the
Company's qualified pension plan, capital requirements of the Company's
operating subsidiaries, legal requirements, regulatory constraints, other
investment opportunities (including mergers and acquisitions and related
financings), market conditions, changes in tax laws (including the Inflation
Reduction Act) and other factors. For information regarding the Company's common
share repurchases in 2022, see "Liquidity and Capital Resources" herein. S&P has
announced that it intends to change its capital adequacy model. While the
proposed model has not been finalized, it could increase the level of capital
S&P requires for a particular financial strength rating. As part of its capital
management strategy, the Company will continue to make its own assessment of the
appropriate level of capital to support the Company's business

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operations. For a discussion of the risks to the Company's claims-paying and
financial strength ratings, see the risk factor entitled "A downgrade in our
claims-paying and financial strength ratings could adversely impact our business
volumes, adversely impact our ability to access the capital markets and increase
our borrowing costs" included in "Part I-Item 1A-Risk Factors."

As a result of the Company's business outside of the United States, primarily in
Canada, the United Kingdom (including Lloyd's), the Republic of Ireland and in
Brazil through a joint venture, the Company's capital is also subject to the
effects of changes in foreign currency exchange rates. Strengthening of the U.S.
dollar in comparison to other currencies could result in a reduction in
shareholders' equity, while a weakening of the U.S. dollar in comparison to
other currencies could result in an increase in shareholders' equity. For
additional discussion of the Company's foreign exchange market risk exposure,
see "Part II-Item 7A-Quantitative and Qualitative Disclosures About Market
Risk."

Many of the statements in this "Outlook" section and in "Liquidity and Capital
Resources" are forward-looking statements, which are subject to risks and
uncertainties that are often difficult to predict and beyond the Company's
control.  Actual results could differ materially from those expressed or implied
by such forward-looking statements.  Further, such forward-looking statements
speak only as of the date of this report and the Company undertakes no
obligation to update them.  See "-Forward Looking Statements." For a discussion
of potential risks and uncertainties that could impact the Company's results of
operations or financial position, see "Part I-Item 1A-Risk Factors" and
"Critical Accounting Estimates."

LIQUIDITY AND CAPITAL RESOURCES

Consistent with 2021, the Company's liquidity and capital resources were not materially impacted by COVID-19 and related economic conditions during 2022.



Liquidity is a measure of a company's ability to generate sufficient cash flows
to meet the cash requirements of its business operations and to satisfy general
corporate purposes when needed.

Operating Company Liquidity. The liquidity requirements of the Company's
insurance subsidiaries are met primarily by funds generated from premiums, fees,
income received on investments and investment maturities. Cash provided from
these sources is used primarily for claims and claim adjustment expense payments
and operating expenses. The insurance subsidiaries' liquidity requirements can
be impacted by, among other factors, the timing and amount of catastrophe
claims, which are inherently unpredictable, as well as the timing and amount of
reinsurance recoveries, which may be affected by reinsurer solvency and
reinsurance coverage disputes. Additionally, the variability of asbestos-related
claim payments, as well as the volatility of potential judgments and settlements
arising out of litigation, may also result in increased liquidity requirements.
Increases in interest rates in 2022 resulted in net unrealized investment
losses; however, since the Company generally holds its high-quality fixed
maturity investments to maturity, the net unrealized loss is considered
temporary in nature and is not expected to result in significant realized
losses. In addition, given the temporary nature of net unrealized losses
combined with the Company's strong operating cash flows, which include income
received on investments and the proceeds received upon maturity of the
investments, the net unrealized investment loss is not expected to meaningfully
impact the Company's assessment of capital adequacy or liquidity. It is the
opinion of the Company's management that the insurance subsidiaries' future
liquidity needs will be adequately met from all of the sources described above.
Subject to restrictions imposed by states in which the Company's insurance
subsidiaries are domiciled, the Company's principal insurance subsidiaries pay
dividends to their respective parent companies, which, in turn, pay dividends to
the corporate holding (parent) company (TRV). For further information regarding
restrictions on dividends paid by the Company's insurance subsidiaries, see
"Part I-Item 1-Business-Regulation."

Holding Company Liquidity.  TRV's liquidity requirements primarily include
shareholder dividends, debt servicing, common share repurchases and, from time
to time, contributions to its qualified domestic pension plan.  At December 31,
2022, TRV held total cash and short-term invested assets in the United States
aggregating $1.45 billion and having a weighted average maturity of 39 days. TRV
has established a holding company liquidity target equal to its estimated annual
pre-tax interest expense and common shareholder dividends (currently
approximately $1.20 billion). TRV's holding company liquidity of $1.45 billion
at December 31, 2022 exceeded this target, and it is the opinion of the
Company's management that these assets are sufficient to meet TRV's current
liquidity requirements.

TRV is not dependent on dividends or other forms of repatriation from its
foreign operations to support its liquidity needs. The undistributed earnings of
the Company's foreign operations are intended to be permanently reinvested in
those operations, and such earnings were not material to the Company's financial
position or liquidity at December 31, 2022.

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TRV has a shelf registration statement filed with the Securities and Exchange
Commission that expires on June 8, 2025 which permits it to issue securities
from time to time. TRV also has a $1.0 billion line of credit facility with a
syndicate of financial institutions that expires on June 15, 2027. At
December 31, 2022, the Company had $100 million of commercial paper outstanding.
TRV is not reliant on its commercial paper program to meet its operating cash
flow needs. The Company has no senior notes or junior subordinated debentures
maturing until April 2026, at which time $200 million of senior notes will
mature.

The Company utilized uncollateralized letters of credit issued by major banks
with an aggregate limit of $260 million to provide a portion of the capital
needed to support its obligations at Lloyd's at December 31, 2022. If
uncollateralized letters of credit are not available at a reasonable price or at
all in the future, the Company can collateralize these letters of credit or may
have to seek alternative means of supporting its obligations at Lloyd's, which
could include utilizing holding company funds on hand.

Operating Activities



Net cash provided by operating activities were $6.47 billion and $7.27 billion
in 2022 and 2021, respectively.  The decrease in cash flows in 2022 primarily
reflected the impacts of higher levels of payments for claims and claim
adjustment expenses and commissions, partially offset by higher levels of cash
received for premiums. The increase in cash paid for claims and claim adjustment
expenses in 2022 was impacted by business growth and higher loss costs. Cash
paid for claims and claim adjustment expenses continue to be impacted by reduced
judicial system and claims settlement activity related to COVID-19 and related
economic conditions. The increase in cash received for premiums in 2022 compared
to the prior year was impacted by business growth including the impact of
positive renewal premium changes.

Investing Activities



Net cash used in investing activities was $3.73 billion and $5.20 billion in
2022 and 2021, respectively.  The Company's consolidated total investments at
December 31, 2022 decreased by $6.92 billion, or 8% from December 31, 2021,
primarily reflecting the impacts of (i) net unrealized losses on investments at
December 31, 2022 as compared with net unrealized investment gains at
December 31, 2021, due to the impact of higher interest rates during 2022 and
(ii) net cash used in financing activities, partially offset by (iii) net cash
flows provided by operating activities.

The Company's investment portfolio is managed to support its insurance
operations; accordingly, the portfolio is positioned to meet obligations to
policyholders. As such, the primary goals of the Company's asset-liability
management process are to satisfy the insurance liabilities and maintain
sufficient liquidity to cover fluctuations in projected liability cash flows.
Generally, the expected principal and interest payments produced by the
Company's fixed maturity portfolio adequately fund the estimated runoff of the
Company's insurance reserves. Although this is not an exact cash flow match in
each period, the substantial amount by which the market value of the fixed
maturity portfolio exceeds the value of the net insurance liabilities, as well
as the positive cash flow from newly sold policies and the large amount of high
quality liquid bonds, contributes to the Company's ability to fund claim
payments without having to sell illiquid assets or access credit facilities.

Financing Activities



Net cash used in financing activities were $2.67 billion and $2.04 billion in
2022 and 2021, respectively.  The totals in both 2022 and 2021 reflected common
share repurchases and dividends paid to shareholders, partially offset by the
net proceeds from employee stock option exercises. The total in 2021 also
included net proceeds from the issuance of debt. Common share repurchases in
2022 and 2021 were $2.06 billion and $2.20 billion, respectively.

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Debt Transactions.



2021. On June 8, 2021, the Company issued $750 million aggregate principal
amount of 3.05% senior notes that will mature on June 8, 2051. The net proceeds
of the issuance, after the deduction of the underwriting discount and expenses
payable by the Company, totaled approximately $739 million. Interest on the
senior notes is payable semi-annually in arrears on June 8 and December 8. Prior
to December 8, 2050, the senior notes may be redeemed, in whole or in part, at
the Company's option, at any time or from time to time, at a redemption price
equal to the greater of (a) 100% of the principal amount of any senior notes to
be redeemed or (b) the sum of the present values of the remaining scheduled
payments of principal and interest to but excluding December 8, 2050 on any
senior notes to be redeemed (exclusive of interest accrued to the date of
redemption) discounted to the date of redemption on a semi-annual basis
(assuming a 360-day year consisting of twelve 30-day months) at the then current
Treasury rate (as defined in the senior notes), plus 15 basis points. On or
after December 8, 2050, the senior notes may be redeemed, in whole or in part,
at the Company's option, at any time or from time to time, at a redemption price
equal to 100% of the principal amount of any senior notes to be redeemed, plus
accrued and unpaid interest to, but excluding, the redemption date.

Dividends.  Dividends paid to shareholders were $875 million and $869 million in
2022 and 2021, respectively.  The declaration and payment of future dividends to
holders of the Company's common stock will be at the discretion of the Company's
Board of Directors and will depend upon many factors, including the Company's
financial position, earnings, capital requirements of the Company's operating
subsidiaries, legal requirements, regulatory constraints and other factors as
the Board of Directors deems relevant. Dividends will be paid by the Company
only if declared by its Board of Directors out of funds legally available,
subject to any other restrictions that may be applicable to the Company. On
January 24, 2023, the Company announced that its Board of Directors declared a
regular quarterly dividend of $0.93 per share, payable March 31, 2023 to
shareholders of record on March 10, 2023.

Share Repurchases.  The Company's Board of Directors has approved common share
repurchase authorizations under which repurchases may be made from time to time
in the open market, pursuant to pre-set trading plans meeting the requirements
of Rule 10b5-1 under the Securities Exchange Act of 1934, in private
transactions or otherwise.  The authorizations do not have a stated expiration
date. The most recent authorization was approved by the Board of Directors on
April 20, 2021 and added $5.0 billion of repurchase capacity to the $805 million
capacity remaining at that date. The Company expects that, generally over time,
the combination of dividends to common shareholders and common share repurchases
will likely not exceed net income. The Company also expects that to the extent
that it continues to grow premium volumes, the amount of capital returned to
shareholders relative to earnings would be somewhat less than it otherwise would
have been. The timing and actual number of shares to be repurchased in the
future will depend on a variety of factors, including the Company's financial
position, earnings, share price, catastrophe losses, maintaining capital levels
appropriate for the Company's business operations, changes in levels of written
premiums, funding of the Company's qualified pension plan, capital requirements
of the Company's operating subsidiaries, legal requirements, regulatory
constraints, other investment opportunities (including mergers and acquisitions
and related financings), market conditions, changes in tax laws (including the
Inflation Reduction Act) and other factors. During 2022, the Company repurchased
11.6 million shares under its share repurchase authorization, for a total of
$2.00 billion. The average cost per share repurchased was $172.82. Common share
repurchases in 2022 were slightly lower than the total of $2.16 billion in 2021.
At December 31, 2022, the Company had $2.00 billion of capacity remaining under
its share repurchase authorization.

From the inception of the first authorization on May 2, 2006 through December 31, 2022, the Company has repurchased a cumulative total of 538.5 million shares for a total of $39.00 billion, or an average of $72.42 per share.



In 2022 and 2021, the Company acquired 0.4 million and 0.3 million shares of
common stock, respectively, from employees as treasury stock primarily to cover
payroll withholding taxes in connection with the vesting of restricted stock
unit awards and performance share awards, and shares used by employees to cover
the price of certain stock options that were exercised.

Capital Resources



Capital resources reflect the overall financial strength of the Company and its
ability to borrow funds at competitive rates and raise new capital to meet its
needs.  The following table summarizes the components of the Company's capital
structure at December 31, 2022 and 2021:

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(at December 31, in millions)                                           2022          2021
Debt:
Short-term                                                           $    100      $    100
Long-term                                                               7,254         7,254
Net unamortized fair value adjustments and debt issuance costs            (62)          (64)
Total debt                                                              7,292         7,290
Shareholders' equity:
Common stock and retained earnings, less treasury stock                28,005        27,694
Accumulated other comprehensive income                                 (6,445)        1,193
Total shareholders' equity                                             21,560        28,887
Total capitalization                                                 $ 28,852      $ 36,177


Total capitalization at December 31, 2022 was $28.85 billion, $7.33 billion
lower than at December 31, 2021, primarily reflecting the impacts of (i) other
comprehensive loss of $7.64 billion, primarily reflecting the decrease in net
unrealized appreciation on investments due to an increase in interest rates
during 2022, (ii) common share repurchases totaling $2.00 billion under the
Company's share repurchase authorization and (iii) shareholder dividends of $880
million, partially offset by (iv) net income of $2.84 billion and (v) proceeds
from the exercise of employee share options of $267 million.
The following table provides a reconciliation of total capitalization presented
in the foregoing table to total capitalization excluding net unrealized gains
(losses) on investments, net of taxes, included in shareholders' equity:

(at December 31, dollars in millions)                                                      2022               2021
Total capitalization                                                                   $  28,852          $  36,177

Less: net unrealized gains (losses) on investments, net of taxes, included in shareholders' equity

                                                                      (4,898)             2,415

Total capitalization excluding net unrealized gains (losses) on investments, net of taxes, included in shareholders' equity

$  33,750          $  33,762
Debt-to-total capital ratio                                                                 25.3  %            20.2  %

Debt-to-total capital ratio excluding net unrealized gains (losses) on investments, net of taxes, included in shareholders' equity

                                 21.6  %            21.6  %


The increase in the debt-to-total capital ratio was primarily due to net
unrealized investment losses at December 31, 2022 compared to net unrealized
investment gains at December 31, 2021 as a result of rising interest rates. The
debt-to-total capital ratio excluding net unrealized gains (losses) on
investments, net of taxes, included in shareholders' equity, is calculated by
dividing (a) debt by (b) total capitalization excluding net unrealized gains and
losses on investments, net of taxes, included in shareholders' equity. Net
unrealized gains and losses on investments can be significantly impacted by both
interest rate movements and other economic factors. Accordingly, in the opinion
of the Company's management, the debt-to-total capital ratio calculated on this
basis provides another useful metric for investors to understand the Company's
financial leverage position. The Company's ratio of debt-to-total capital
excluding after-tax net unrealized investment gains (losses) included in
shareholders' equity of 21.6% at December 31, 2022 was within the Company's
target range of 15% to 25%.

Credit Agreement. The Company is a party to a five-year, $1.0 billion revolving
credit agreement with a syndicate of financial institutions that expires on
June 15, 2027.  Terms of the credit agreement are discussed in more detail in
note 9 of the notes to the consolidated financial statements.

Shelf Registration.  The Company has filed a universal shelf registration
statement with the Securities and Exchange Commission that expires on June 8,
2025 for the potential offering and sale of securities.  The Company may offer
these securities from time to time at prices and on other terms to be determined
at the time of offering.

Share Repurchase Authorization.  At December 31, 2022, the Company had $2.00
billion of capacity remaining under its share repurchase authorization approved
by the Board of Directors.

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Cash Requirements from Contractual and Other Obligations



The following table summarizes, as of December 31, 2022, the Company's future
payments under material contractual obligations and estimated claims and
claim-related payments.  The table includes only liabilities at December 31,
2022 that are expected to be settled in cash.

The table below includes the amount and estimated future timing of claims and
claim-related payments. The amounts do not represent the exact liability, but
instead represent estimates, generally utilizing actuarial projection
techniques, at a given accounting date. These estimates include expectations of
what the ultimate settlement and administration of claims will cost based on the
Company's assessment of facts and circumstances known, review of historical
settlement patterns, estimates of trends in claims severity, frequency, legal
theories of liability and other factors. Variables in the reserve estimation
process can be affected by both internal and external events, such as changes in
claims handling procedures, economic inflation or deflation, legal trends and
legislative changes. Many of these items are not directly quantifiable,
particularly on a prospective basis. Additionally, there may be significant
reporting lags between the occurrence of the policyholder event and the time it
is actually reported to the insurer. The future cash flows related to the items
contained in the table below required estimation of both amount (including
severity considerations) and timing. Amount and timing are frequently estimated
separately. An estimation of both amount and timing of future cash flows related
to claims and claim-related payments has unavoidable estimation uncertainty.

The material cash requirements from contractual and other obligations at December 31, 2022 were as follows:


                                                                    Less than             1-3               3-5             After 5
Payments Due by Period (in millions)                Total             1 Year             Years             Years             Years

Debt


Senior notes                                     $  7,000          $       

- $ - $ 200 $ 6,800 Junior subordinated debentures

                        254                  -                 -               125               129
Total debt principal                                7,254                  -                 -               325             6,929
Interest                                            6,571                348               696               673             4,854
Total long-term debt obligations (1)               13,825                348               696               998            11,783
Real estate and other operating leases (2)            308                 93               121                70                24

Information systems-related commitments
(3)                                                   563                272               222                69                 -

Long-term unfunded investment commitments
(4)                                                 1,802                399               544               601               258
Estimated claims and claim-related
payments
Claims and claim adjustment expenses (5)           57,014             12,897            14,599             7,223            22,295
Claims from large deductible policies (6)               -                  -                 -                 -                 -

Total estimated claims and claim-related
payments                                           57,014             12,897            14,599             7,223            22,295

Total                                            $ 73,512          $  14,009          $ 16,182          $  8,961          $ 34,360

________________________________________



(1)See note 9 of the notes to the consolidated financial statements for a
further discussion of outstanding indebtedness. Because the amounts reported in
the foregoing table include principal and interest, the total long-term debt
obligations will not agree with the amounts reported in note 9.

(2)Represents agreements entered into in the ordinary course of business to lease office space, equipment and furniture.

(3)Includes agreements with vendors to purchase system software (including software as a service), software maintenance services and technology-related costs.



(4)Represents estimated timing for fulfilling unfunded commitments for private
equity limited partnerships, real estate partnerships and other, as well as a
put/call option entered into by the Company in connection with a business
acquisition.

(5)The amounts in "Claims and claim adjustment expenses" in the table above represent the estimated timing of future payments for both reported and unreported claims incurred and related claim adjustment expenses, gross of reinsurance recoverables, excluding structured settlements expected to be paid by annuity companies.

The Company has entered into reinsurance agreements to manage its exposure to losses and protect its capital as described in note 6 of the notes to the consolidated financial statements.


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In order to qualify for reinsurance accounting, a reinsurance agreement must
indemnify the insurer from insurance risk, i.e., the agreement must transfer
amount and timing risk. Since the timing and amount of cash inflows from such
reinsurance agreements are directly related to the underlying payment of claims
and claim adjustment expenses by the insurer, reinsurance recoverables are
recognized in a manner consistent with the liabilities (the estimated liability
for claims and claim adjustment expenses) relating to the underlying reinsured
contracts.  The presence of any feature that can delay timely reimbursement of
claims by a reinsurer results in the reinsurance contract being accounted for as
a deposit rather than reinsurance. The assumptions used in estimating the amount
and timing of the reinsurance recoverables are consistent with those used in
estimating the amount and timing of the related liabilities.

The estimated future cash inflows from the Company's reinsurance contracts that qualify for reinsurance accounting are as follows:



                                            Less than 1         1-3         3-5       After 5
(in millions)                   Total           Year           Years       Years       Years
Reinsurance recoverables      $ 5,088      $        926      $ 1,055      $ 604      $ 2,503


The Company manages its business and evaluates its liabilities for claims and
claim adjustment expenses on a net of reinsurance basis.  The estimated cash
flows on a net of reinsurance basis are as follows:

                                                            Less than 1             1-3               3-5             After 5
(in millions)                              Total               Year                Years             Years             Years
Claims and claim adjustment
expenses, net                           $ 51,926          $     11,971

$ 13,544 $ 6,619 $ 19,792




For business underwritten by non-U.S. operations, future cash flows related to
reported and unreported claims incurred and related claim adjustment expenses
were translated at the spot rate on December 31, 2022.

The amounts reported in the table above and in the table of reinsurance
recoverables above are presented on a nominal basis and have not been adjusted
to reflect the time value of money. Accordingly, the amounts above will differ
from the Company's balance sheet to the extent that the liability for claims and
claim adjustment expenses and the related reinsurance recoverables have been
discounted in the balance sheet. See note 1 of the notes to the consolidated
financial statements.

(6)  Workers' compensation large deductible policies provide third-party
coverage in which the Company typically is responsible for paying the entire
loss under such policies and then seeks reimbursement from the insured for the
deductible amount. "Claims from large deductible policies" represent the
estimated future payment for claims and claim related expenses below the
deductible amount, net of the estimated recovery of the deductible. The
liability and the related deductible receivable for unpaid claims are presented
in the consolidated balance sheet as "contractholder payables" and
"contractholder receivables," respectively. Most deductibles for such policies
are paid directly from the policyholder's escrow, which is periodically
replenished by the policyholder. The payment of the loss amounts above the
deductible are reported within "Claims and claim adjustment expenses" in the
above table. Because the timing of the collection of the deductible
(contractholder receivables) occurs shortly after the payment of the deductible
to a claimant (contractholder payables), these cash flows offset each other in
the table.

The estimated timing of the payment of the contractholder payables and the collection of contractholder receivables (net of allowance for expected credit losses) for workers' compensation policies is presented below:



                                                        Less than 1         1-3         3-5       After 5
(in millions)                               Total           Year           

Years Years Years Contractholder payables/receivables $ 3,579 $ 1,087 $ 1,040 $ 463 $ 989




The above table does not include an analysis of liabilities reported for
structured settlements for which the Company has purchased annuities and remains
contingently liable in the event of default by the company issuing the annuity.
The Company is not reasonably likely to incur material future payment
obligations under such agreements. In addition, the Company is not currently
subject to any minimum funding requirements for its qualified pension plan.
Accordingly, future contributions are not included in the foregoing table.

The Company believes that the combination of operating company liquidity, holding company liquidity, its investment portfolio and its capital resources are sufficient to meet its contractual obligations.


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Dividend Availability



The Company's principal insurance subsidiaries are domiciled in the State of
Connecticut. The insurance holding company laws of Connecticut applicable to the
Company's subsidiaries requires notice to, and approval by, the state insurance
commissioner for the declaration or payment of any dividend that, together with
other distributions made within the preceding twelve months, exceeds the greater
of 10% of the insurer's statutory capital and surplus as of the preceding
December 31, or the insurer's net income for the twelve-month period ending the
preceding December 31, in each case determined in accordance with statutory
accounting practices and by state regulation. This declaration or payment is
further limited by adjusted unassigned surplus, as determined in accordance with
statutory accounting practices. The insurance holding company laws of other
states in which the Company's subsidiaries are domiciled generally contain
similar, although in some instances somewhat more restrictive, limitations on
the payment of dividends. A maximum of $2.55 billion is available by the end of
2023 for such dividends to the holding company, TRV, without prior approval of
the Connecticut Insurance Department. The Company may choose to accelerate the
timing within 2023 and/or increase the amount of dividends from its insurance
subsidiaries in 2023, which could result in certain dividends being subject to
approval by the Connecticut Insurance Department.

In addition to the regulatory restrictions on the availability of dividends that
can be paid by the Company's U.S. insurance subsidiaries, the maximum amount of
dividends that may be paid to the Company's shareholders is limited, to a lesser
degree, by certain covenants contained in its line of credit agreement with a
syndicate of financial institutions that require the Company to maintain a
minimum consolidated net worth as described in note 9 of the notes to the
consolidated financial statements.

TRV is not dependent on dividends or other forms of repatriation from its
foreign operations to support its liquidity needs. The undistributed earnings of
the Company's foreign operations are intended to be permanently reinvested in
those operations, and such earnings were not material to the Company's financial
position or liquidity at December 31, 2022.

TRV and its two non-insurance holding company subsidiaries received dividends of
$2.90 billion and $2.18 billion from their U.S. insurance subsidiaries in 2022
and 2021, respectively.

Pension and Other Postretirement Benefit Plans



The Company sponsors a qualified non-contributory defined benefit pension plan
(the qualified domestic pension plan), which covers substantially all U.S.
domestic employees and provides benefits primarily under a cash balance formula.
In addition, the Company sponsors a nonqualified defined benefit pension plan
which covers certain highly-compensated employees, pension plans for employees
of its foreign subsidiaries, and a postretirement health and life insurance
benefit plan for employees satisfying certain age and service requirements and
for certain retirees.

The qualified domestic pension plan is subject to regulations under the Employee
Retirement Income Security Act of 1974 as amended (ERISA), which requires plans
to meet minimum standards of funding and requires such plans to subscribe to
plan termination insurance through the Pension Benefit Guaranty Corporation
(PBGC). The Company does not have a minimum funding requirement for the
qualified domestic pension plan for 2023 and does not anticipate having a
minimum funding requirement in 2024. The Company has significant discretion in
making contributions above those necessary to satisfy the minimum funding
requirements. In 2022, 2021 and 2020, there was no minimum funding requirement
for the qualified domestic pension plan.  In 2022, 2021 and 2020, the Company
made no voluntary contributions to the qualified domestic pension plan. The
qualified domestic pension plan had a funded status of 116% at both December 31,
2022 and 2021. Based on its funded status at December 31, 2022, the Company does
not currently anticipate making a voluntary contribution to the qualified
domestic pension plan in 2023. In determining future contributions, the Company
will consider the performance of the plan's investment portfolio, the effects of
interest rates on the projected benefit obligation of the plan and the Company's
other capital requirements.

The qualified domestic pension plan assets are managed to maximize long-term
total return while maintaining an appropriate level of risk. The Company's
overall investment strategy is to achieve a mix of approximately 85% to 90% of
investments for long-term growth and 10% to 15% for near-term benefit payments
with a diversification of asset types, fund strategies and fund managers. The
current target allocations for plan assets are 55% to 65% equity securities and
20% to 40% fixed income securities, with the remainder allocated to short-term
securities. For 2023, the Company plans to apply an expected long-term rate of
return on plan assets of 7.00%, compared with 6.50% in 2022. The expected rate
of return reflects the Company's current expectations with regard to long-term
returns in the capital markets, taking into account the pension plan's asset
allocation targets, the historical performance and current valuation of U.S. and
international equities, and the level of long term interest rate and inflation
expectations.

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For further discussion of the pension and other postretirement benefit plans, see note 15 of the notes to the consolidated financial statements.

Risk-Based Capital



The NAIC has an RBC requirement for most property and casualty insurance
companies, which determines minimum capital requirements and is intended to
raise the level of protection for policyholder obligations. The Company's U.S.
insurance subsidiaries are subject to these NAIC RBC requirements based on laws
that have been adopted by individual states. These requirements subject insurers
having policyholders' surplus less than that required by the RBC calculation to
varying degrees of regulatory action, depending on the level of capital
inadequacy. Each of the Company's U.S. insurance subsidiaries had policyholders'
surplus at December 31, 2022 significantly above the level at which any RBC
regulatory action would occur.  Regulators in the jurisdictions in which the
Company's foreign insurance subsidiaries are located require insurance companies
to maintain certain levels of capital depending on, among other things, the type
and amount of insurance policies written.  Each of the Company's foreign
insurance subsidiaries had capital significantly above their respective
regulatory requirements at December 31, 2022.

Off-Balance Sheet Arrangements



The Company has entered into certain contingent obligations for guarantees
related to selling businesses to third parties, certain investments, certain
insurance policy obligations of former insurance subsidiaries and various other
indemnifications. See note 17 of the notes to the consolidated financial
statements. The Company does not believe it is reasonably likely that these
arrangements will have a material current or future effect on the Company's
financial position, changes in financial position, revenues and expenses,
results of operations, liquidity, capital expenditures or capital resources.

CRITICAL ACCOUNTING ESTIMATES

The Company considers its most significant accounting estimates to be those applied to claims and claim adjustment expense reserves and related reinsurance recoverables, and impairments of investments, goodwill and other intangible assets.

Claims and Claim Adjustment Expense Reserves



Gross claims and claim adjustment expense reserves by product line were as
follows:
                                                                 December 31, 2022                                     December 31, 2021
(in millions)                                        Case              IBNR              Total             Case              IBNR              Total
General liability                                 $  5,465          $  9,220          $ 14,685          $  5,351          $  8,863          $ 14,214
Commercial property                                  1,200               439             1,639             1,220               392             1,612
Commercial multi-peril                               2,624             2,759             5,383             2,404             2,573             4,977
Commercial automobile                                2,625             2,388             5,013             2,594             2,335             4,929
Workers' compensation                               10,034             9,458            19,492            10,152             9,551            19,703
Fidelity and surety                                    166               496               662               188               436               624
Personal automobile                                  2,139             2,133             4,272             2,062             1,765             3,827
Personal homeowners and other                        1,095             1,913             3,008             1,021             1,395             2,416
International and other                              2,420             2,069             4,489             2,525             2,070             4,595
Property-casualty                                   27,768            30,875            58,643            27,517            29,380            56,897
Accident and health                                      6                 -                 6                10                 -                10
Claims and claim adjustment expense
reserves                                          $ 27,774          $ 30,875          $ 58,649          $ 27,527          $ 29,380          $ 56,907


The $1.74 billion increase in gross claims and claim adjustment expense reserves
since December 31, 2021 primarily reflected the impacts of (i) higher volumes of
insured exposures, (ii) loss cost trends for the current accident year and (iii)
catastrophe losses in 2022, partially offset by (iv) claim payments made during
2022 and (v) net favorable prior year reserve development.

Asbestos and environmental reserves are included in the General liability, Commercial multi-peril and International and other lines in the foregoing summary table. Asbestos and environmental reserves are discussed separately; see "Asbestos Claims and


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Litigation," "Environmental Claims and Litigation" and "Uncertainty Regarding Adequacy of Asbestos and Environmental Reserves" herein.



Claims and claim adjustment expense reserves represent management's estimate of
the ultimate liability for unpaid losses and loss adjustment expenses for claims
that have been reported and claims that have been incurred but not yet reported
(IBNR) as of the balance sheet date. Claims and claim adjustment expense
reserves do not represent an exact calculation of liability, but instead
represent management estimates, primarily utilizing actuarial expertise and
projection methods. These estimates are expectations of what the ultimate
settlement and administration of claims will cost upon final resolution in the
future, based on the Company's assessment of facts and circumstances then known,
review of historical settlement patterns, estimates of trends in claims severity
and frequency, expected interpretations of legal theories of liability and other
factors. In establishing gross claims and claim adjustment expense reserves, the
Company also considers salvage and subrogation. Estimated recoveries from
reinsurance are included in "Reinsurance Recoverables" as an asset on the
Company's consolidated balance sheet. The claims and claim adjustment expense
reserves are reviewed regularly by qualified actuaries employed by the Company.

The process of estimating claims and claim adjustment expense reserves involves
a high degree of judgment and is subject to a number of variables. These
variables can be affected by both internal and external events, such as changes
in claims handling procedures, changes in individuals involved in the reserve
estimation process, economic inflation, changes in the tort environment, legal
trends and legislative changes, among others. The impact of many of these items
on ultimate costs for claims and claim adjustment expenses is difficult to
estimate. Estimation difficulties also differ significantly by product line due
to differences in claim complexity, the volume of claims, the potential severity
of individual claims, the determination of occurrence date for a claim and
reporting lags (the time between the occurrence of the policyholder event and
when it is actually reported to the insurer). Informed judgment is applied
throughout the process, including the application of various individual
experiences and expertise to multiple sets of data and analyses. The Company
refines its estimates in a regular ongoing process as historical loss experience
develops and additional claims are reported and settled. The Company rigorously
attempts to consider all significant facts and circumstances known at the time
claims and claim adjustment expense reserves are established. Due to the
inherent uncertainty underlying these estimates including, but not limited to,
the future settlement environment, final resolution of the estimated liability
for claims and claim adjustment expenses may be higher or lower than the related
claims and claim adjustment expense reserves at the reporting date. Therefore,
actual paid losses, as claims are settled in the future, may be materially
different than the amount currently recorded-favorable or unfavorable. Because
establishment of claims and claim adjustment expense reserves is an inherently
uncertain process involving estimates and the application of judgment, currently
established claims and claim adjustment expense reserves may change. The Company
reflects adjustments to the reserves in the results of operations in the period
the estimates are changed.

There are also additional risks which impact the estimation of ultimate costs
for catastrophes. For example, the estimation of reserves related to hurricanes,
tornadoes, wildfires and other catastrophic events can be affected by the
inability of the Company and its insureds to access portions of the impacted
areas, the complexity of factors contributing to the losses, the legal and
regulatory uncertainties, including the interpretation of policy terms and
conditions, and the nature of the information available to establish the
reserves. Complex factors include, but are not limited to: determining whether
damage was caused by flooding versus wind; evaluating general liability and
pollution exposures; estimating additional living expenses; estimating the
impact of demand surge, infrastructure disruption, fraud, the effect of mold
damage and business interruption costs; and reinsurance collectibility. The
timing of a catastrophe, such as at or near the end of a reporting period, can
also affect the information available to the Company in estimating reserves for
that reporting period. The estimates related to catastrophes are adjusted as
actual claims emerge.
A portion of the Company's gross claims and claim adjustment expense reserves
(totaling $2.07 billion at December 31, 2022) are for asbestos and environmental
claims and related litigation. While the ongoing review of asbestos and
environmental claims and associated liabilities considers the inconsistencies of
court decisions as to coverage, plaintiffs' expanded theories of liability and
the risks inherent in complex litigation and other uncertainties, in the opinion
of the Company's management, it is possible that the outcome of the continued
uncertainties regarding these claims could result in liability in future periods
that differs from current insurance reserves by an amount that could be material
to the Company's future operating results. See the preceding discussion of
"Asbestos Claims and Litigation" and "Environmental Claims and Litigation."

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General Discussion



The process for estimating the liabilities for claims and claim adjustment
expenses begins with the collection and analysis of claim data. Data on
individual reported claims, both current and historical, including paid amounts
and individual claim adjuster estimates, are grouped by common characteristics
(components) and evaluated by actuaries in their analyses of ultimate claim
liabilities. Such data is occasionally supplemented with external data as
available and when appropriate. The process of analyzing reserves for a
component is undertaken on a regular basis, generally quarterly, in light of
continually updated information.

Multiple estimation methods are available for the analysis of ultimate claim
liabilities. Each estimation method has its own set of assumption variables and
its own advantages and disadvantages, with no single estimation method being
better than the others in all situations and no one set of assumption variables
being meaningful for all product line components. The relative strengths and
weaknesses of the particular estimation methods when applied to a particular
group of claims can also change over time. Therefore, the actual choice of
estimation method(s) can change with each evaluation. The estimation method(s)
chosen are those that are believed to produce the most reliable indication at
that particular evaluation date for the claim liabilities being evaluated.

In most cases, multiple estimation methods will be valid for the particular
facts and circumstances of the claim liabilities being evaluated. This will
result in a range of reasonable estimates for any particular claim liability.
The Company uses such range analyses to back test whether previously established
estimates for reserves by reporting segments are reasonable, given available
information. Reported values found to be closer to the endpoints of a range of
reasonable estimates are subject to further detailed reviews. These reviews may
substantiate the validity of management's recorded estimate or lead to a change
in the reported estimate.

The exact boundary points of these ranges are more qualitative than quantitative
in nature, as no clear line of demarcation exists to determine when the set of
underlying assumptions for an estimation method switches from being reasonable
to unreasonable. As a result, the Company does not believe that the endpoints of
these ranges are or would be comparable across companies. In addition, potential
interactions among the different estimation assumptions for different product
lines make the aggregation of individual ranges a highly judgmental and inexact
process.

Property-casualty insurance policies are either written on a "claims-made" or on
an "occurrence" basis. Claims-made policies generally cover, subject to
requirements in individual policies, claims reported during the policy period.
Policies that are written on an occurrence basis require that the insured
demonstrate that a loss occurred in the policy period, even if the insured
reports the loss many years later.
Most general liability policies are written on an occurrence basis. These
policies are subject to substantial loss development over time as facts and
circumstances change in the years following the policy issuance. The occurrence
form, which accounts for much of the reserve development in asbestos and
environmental exposures, is also used to provide coverage for construction
general liability, including construction defect. Occurrence-based forms of
insurance for general liability exposures require substantial projection of loss
trends, which can be influenced by a number of factors, including future
inflation, judicial interpretations and societal litigation trends (e.g., size
of jury awards and propensity of individuals to pursue litigation), among
others.

A basic premise in most actuarial analyses is that past patterns demonstrated in
the data will repeat themselves in the future, absent a material change in the
associated risk factors discussed below. To the extent a material change
affecting the ultimate claim liability is known, such change is estimated to the
extent possible through an analysis of internal company data and, if available
and when appropriate, external data. Such a measurement is specific to the facts
and circumstances of the particular claim portfolio and the known change being
evaluated. Significant structural changes to the available data, product mix or
organization can materially impact the reserve estimation process. In addition,
the introduction of new products creates a unique risk as historical company
data would typically not be available.

Informed judgment is applied throughout the reserving process. This includes the
application of various individual experiences and expertise to multiple sets of
data and analyses. In addition to actuaries, experts involved with the reserving
process also include underwriting and claims personnel and lawyers, as well as
other company management. Therefore, management may have to consider varying
individual viewpoints as part of its estimation of claims and claim adjustment
expense reserves. It is also likely that during periods of significant change,
such as a merger, consistent application of informed judgment becomes even more
complicated and difficult.
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The variables discussed above in this general discussion have different impacts
on reserve estimation uncertainty for a given product line, depending on the
length of the claim tail, the reporting lag, the impact of individual claims and
the complexity of the claim process for a given product line.

Product lines are generally classifiable as either long tail or short tail,
based on the average length of time between the event triggering claims under a
policy and the final resolution of those claims. Short tail claims are reported
and settled quickly, resulting in less estimation variability. The longer the
time to final claim resolution, the greater the exposure to estimation risks and
hence the greater the estimation uncertainty.

A major component of the claim tail is the reporting lag. The reporting lag,
which is the time between the event triggering a claim and the reporting of the
claim to the insurer, makes estimating IBNR inherently more uncertain. In
addition, the greater the reporting lag, the greater the proportion of IBNR to
the total claim liability for the product line. Writing new products with
material reporting lags can result in adding several years' worth of IBNR claim
exposure before the reporting lag exposure becomes clearly observable, thereby
increasing the risk associated with estimating the liabilities for claims and
claim adjustment expenses for such products. The most extreme example of claim
liabilities with long reporting lags are asbestos claims.

For some lines, the impact of large individual claims can be material to the
analysis. These lines are generally referred to as being "low frequency/high
severity," while lines without this "large claim" sensitivity are referred to as
"high frequency/low severity." Estimates of claim liabilities for low
frequency/high severity lines can be sensitive to the impact of a small number
of potentially large claims. As a result, the role of judgment is much greater
for these reserve estimates. In contrast, for high frequency/low severity lines
the impact of individual claims is relatively minor and the range of reasonable
reserve estimates is likely narrower and more stable.

Claim complexity can also greatly affect the estimation process by impacting the
number of assumptions needed to produce the estimate, the potential stability of
the underlying data and claim process, and the ability to gain an understanding
of the data. Product lines with greater claim complexity, such as for certain
surety and construction exposures, have inherently greater estimation
uncertainty.

Actuaries have to exercise a considerable degree of judgment in the evaluation
of all these factors in their analysis of reserves. The human element in the
application of actuarial judgment is unavoidable when faced with material
uncertainty. Different actuaries may choose different assumptions when faced
with such uncertainty, based on their individual backgrounds, professional
experiences and areas of focus. Hence, the estimates selected by the various
actuaries may differ materially from each other.
Lastly, significant structural changes to the available data, product mix or
organization can also materially impact the reserve estimation process. Events
such as mergers increase the inherent uncertainty of reserve estimates for a
period of time, until stable trends re-establish themselves within the new
organization.

Risk Factors



The major causes of material uncertainty ("risk factors") generally will vary
for each product line, as well as for each separately analyzed component of the
product line. In a few cases, such risk factors are explicit assumptions of the
estimation method, but in most cases, they are implicit. For example, a method
may explicitly assume that a certain percentage of claims will close each year,
but will implicitly assume that the legal interpretation of existing contract
language will remain unchanged. Actual results will likely vary from
expectations for each of these assumptions, causing actual paid losses, as
claims are settled in the future, to be different in amount than the reserves
being estimated currently.

Some risk factors will affect more than one product line. Examples, some of
which have been exacerbated by COVID-19, include changes in claim department
practices, changes in the tort environment, changes in settlement patterns,
regulatory and legislative actions, court actions, timeliness of claim
reporting, state mix of claimants, medical utilization and degree of claimant
fraud. The extent of the impact of a risk factor will also vary by components
within a product line. Individual risk factors are also subject to interactions
with other risk factors within product line components.

The effect of a particular risk factor on estimates of claim liabilities cannot
be isolated in most cases. For example, estimates of potential claim settlements
may be impacted by the risk associated with potential court rulings, but the
final settlement agreement typically does not delineate how much of the settled
amount is due to this and other factors.
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The evaluation of data is also subject to distortion from extreme events or
structural shifts, sometimes in unanticipated ways. For example, the timing of
claims payments in one geographic region may be impacted if claim adjusters are
temporarily reassigned from that region to help settle catastrophe claims in
another region.

While some changes in the claim environment are sudden in nature (such as a new
court ruling affecting the interpretation of all contracts in that
jurisdiction), others are more evolutionary. Evolutionary changes can occur when
multiple factors affect final claim values, with the uncertainty surrounding
each factor being resolved separately, in stepwise fashion. The final impact is
not known until all steps have occurred.

Sudden changes generally cause a one-time shift in claim liability estimates, although there may be some lag in reliable quantification of their impact. Evolutionary changes generally cause a series of shifts in claim liability estimates, as each component of the evolutionary change becomes evident and estimable.

Actuarial Methods for Analyzing and Estimating Claims and Claim Adjustment Expense Reserves



The principal estimation and analysis methods utilized by the Company's
actuaries to evaluate management's existing estimates for prior accident periods
are the paid loss development method, the case incurred development method, the
Bornhuetter-Ferguson (BF) method, and average value analysis combined with the
reported claim development method. The BF method is usually utilized for more
recent accident periods, with a transition to other methods as the underlying
claim data becomes more voluminous and therefore more credible. These estimation
and analysis methods are typically referred to as conventional actuarial
methods. (See note 8 of the notes to the consolidated financial statements for
an explanation of these methods).

While the Company utilizes these conventional actuarial methods to estimate the
claims liability for its various businesses, Company actuaries evaluating a
particular component for a product line may select from the full range of
methods developed within the casualty actuarial profession. The Company's
actuaries are also regularly monitoring developments within the profession for
advances in existing techniques or the creation of new techniques that might
improve current and future estimates.

Some components of a product line may be susceptible to infrequent large claims or not be subject to conventional methods. In such cases, the Company's actuarial analysis will isolate such components for review. The reserves excluding such large claims are generally analyzed using the conventional methods described above. The reserves associated with large claims are then analyzed utilizing various methods, such as:



•Estimating the number of large claims and their average values based on
historical trends from prior accident periods, adjusted for the current
environment and supplemented with actual data for the accident year analyzed to
the extent available.
•Utilizing individual claim adjuster estimates of the large claims, combined
with continual monitoring of the aggregate accuracy of such claim adjuster
estimates. (This monitoring may lead to supplemental adjustments to the
aggregate of such claim estimates).
•Utilizing historic longer-term average ratios of large claims to small claims,
and applying such ratios to the estimated ultimate small claims from
conventional analysis.
•Ground-up analysis of the underlying exposure (typically used for asbestos and
environmental).

The results of such methodologies are subjected to various reasonability and
diagnostic tests, including implied incurred-loss-to-earned-premium ratios,
non-zero claim severity trends and paid-to-incurred loss ratios. An actual
versus expected analysis is also performed comparing actual loss development to
expected development embedded within management's estimate. Additional analyses
may be performed based on the results of these diagnostics, including the
investigation of other actuarial methods.

The methods described above are generally utilized to evaluate management's
estimate for prior accident periods. For the initial estimate of the current
accident year, however, the available claim data is typically insufficient to
produce a reliable indication. As a result, the initial estimate for an accident
year is generally based on an exposure-based method using either the loss ratio
projection method or the expected loss method. The loss ratio projection method,
which is typically used for guaranteed-cost business, develops an initial
estimate for an accident year by multiplying earned premiums for the accident
year by a projected loss ratio. The projected loss ratio is determined by
analyzing prior period experience, and adjusting for loss cost trends, rate
level differences, mix of business changes and other known or observed factors
influencing the current accident year relative to prior accident years. The
exact number of prior accident years utilized varies by product line component,
based on the stability and consistency of the individual accident year
estimates. The expected loss method, which is typically used for

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loss sensitive business, develops an initial estimate of ultimate claims and claim adjustment expenses for an accident year by analyzing exposures by account.

Management's Estimates



At least once per quarter, members of Company management meet with the Company's
actuaries to review the latest claims and claim adjustment expense reserve
analyses. Based on these analyses, management determines whether its ultimate
claim liability estimates should be changed from the prior period. In doing so,
it must evaluate whether the new data provided represents credible actionable
information or an anomaly that will have no effect on estimated ultimate claim
liability. For example, as described above, payments may have decreased in one
geographic region due to fewer claim adjusters being available to process
claims. The resulting claim payment patterns would be analyzed to determine
whether or not the change in payment pattern represents a change in ultimate
claim liability.

This type of assessment requires considerable judgment. It is frequently not
possible to determine whether a change in the data is an anomaly until sometime
after the event. Even if a change is determined to be permanent, it is not
always possible to reliably determine the extent of the change until sometime
later. The overall detailed analyses supporting such an effort can take several
months to perform as the underlying causes of the trends observed need to be
evaluated, which may require the gathering or assembling of data not previously
available. It may also include interviews with experts involved with the
underlying processes. As a result, there can be a time lag between the emergence
of a change and a determination that the change should be reflected in the
Company's estimated claim liabilities. The final estimate selected by management
in a reporting period is based on these various detailed analyses of past data,
adjusted to reflect any new actionable information.

The Audit Committee of the Board of Directors reviews the process by which the Company establishes reserves for the purpose of the Company's financial statements.

Discussion of Product Lines



The following section details reserving considerations and common risk factors
by product line. There are many additional risk factors that may impact ultimate
claim costs. Each risk factor presented will have a different impact on required
reserves. Also, risk factors can have offsetting or compounding effects on
required reserves. For example, in workers' compensation, the use of expensive
medical procedures that result in medical cost inflation may enable workers to
return to work faster, thereby lowering indemnity costs. Thus, in almost all
cases, it is impossible to discretely measure the effect of a single risk factor
and construct a meaningful sensitivity expectation.

In order to provide information on reasonably possible reserving changes by
product line, the historical changes in year-end claims and claim adjustment
expense reserves over a one-year period are provided for the U.S. product lines.
This information is provided for both the Company and the industry for the nine
most recent years, and is based on the most recent publicly available data for
the reported line(s) that most closely match the individual product line being
discussed. These changes were calculated, net of reinsurance, from statutory
annual statement data found in Schedule P of those statements, and represent the
reported reserve development on the beginning-of-the-year claim liabilities
divided by the beginning claim liabilities, all accident years combined,
excluding non-defense related claim adjustment expense. Data presented for the
Company includes history for the entire Travelers group (U.S. companies only),
as required by the statutory reporting instructions promulgated by state
regulatory authorities for Schedule P. Comparable data for non-U.S. companies is
not available.

General Liability

General liability is generally considered a long tail line, as it takes a
relatively long period of time to finalize and settle claims from a given
accident year. The speed of claim reporting and claim settlement is a function
of the characteristics of claims, including specific coverage provided, the
jurisdiction and specific policy provisions such as self-insured retentions,
among others. There are numerous components underlying the general liability
product line. Some of these have relatively moderate payment patterns (with most
of the claims for a given accident year closed within five to seven years),
while others can have extreme lags in both reporting and payment of claims
(e.g., a reporting lag of a decade or more for "construction defect" claims).

While the majority of general liability coverages are written on an "occurrence"
basis, certain general liability coverages (such as those covering management
and professional liability, including cyber coverages) are typically insured on
a "claims-made" basis.
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General liability reserves are generally analyzed as two components: primary and
excess/umbrella, with the primary component generally analyzed separately for
bodily injury and property damage. Bodily injury liability payments reimburse
the claimant for damages pertaining to physical injury as a result of the
policyholder's legal obligation arising from non-intentional acts such as
negligence, subject to the insurance policy provisions. In some cases the
damages can include future wage loss (which is a function of future earnings
power and wage inflation) and future medical treatment costs. Property damage
liability payments result from damages to the claimant's private property
arising from the policyholder's legal obligation for non-intentional acts. In
most cases, property damage losses are a function of costs as of the loss date,
or soon thereafter.

In addition, sizable or unique exposures are reviewed separately. These exposures include asbestos, environmental, other mass torts, construction defect and large unique accounts that would otherwise distort the analysis. These unique categories often require a very high degree of judgment and require reserve analyses that do not rely on conventional actuarial methods.



Defense costs are also a part of the insured costs covered by liability policies
and can be significant, sometimes greater than the cost of the actual paid
claims. For some products this risk is mitigated by policy language such that
the insured portion of defense costs is included in the policy limit available
to pay the claim. Such "defense within the limits" policies are most common for
"claims-made" products. When defense costs are outside of the policy limits, the
full amount of the policy limit is available to pay claims and the amounts paid
for defense costs have no contractual limit.

This line is typically the largest source of reserve estimate uncertainty in the
United States (excluding assumed reinsurance contracts covering the same risk).
Major contributors to this reserve estimate uncertainty include the reporting
lag (i.e., the length of time between the event triggering coverage and the
actual reporting of the claim), the number of parties involved in the underlying
tort action, whether the "event" triggering coverage is confined to only one
time period or is spread over multiple time periods, the potential dollars
involved (in the individual claim actions), whether such claims were reasonably
foreseeable and intended to be covered at the time the contracts were written
(i.e., coverage dispute potential), and the potential for mass claim actions.
Claims with longer reporting lags result in greater estimation uncertainty. This
is especially true for alleged claims with a latency feature, particularly where
courts have ruled that coverage is spread over multiple policy years, hence
involving multiple defendants (and their insurers and reinsurers) and multiple
policies (thereby increasing the potential dollars involved and the underlying
settlement complexity). Claims with long latencies also increase the potential
recognition lag (i.e., the lag between writing a type of policy in a certain
market and the recognition that such policies have potential mass tort and/or
latent claim exposure).

The amount of reserve estimate uncertainty also varies significantly by
component for the general liability product line. The components in this product
line with the longest latency, longest reporting lags, largest potential dollars
involved and greatest claim settlement complexity are asbestos and
environmental. Components that include latency, reporting lag and/or complexity
issues, but to a materially lesser extent than asbestos and environmental,
include construction defect and other mass tort actions. Many components of
general liability are not subject to material latency or claim complexity risks
and hence have materially less uncertainty than the previously mentioned
components. In general, components with shorter reporting lags, fewer parties
involved in settlement negotiations, only one policy potentially triggered per
claim, fewer potential settlement dollars, reasonably foreseeable (and stable)
potential hazards/claims and no mass tort potential result in much less reserve
estimate uncertainty than components without those characteristics.

In addition to the conventional actuarial methods mentioned in the general
discussion section, the company utilizes various report year development methods
for the construction defect components of this product line. The Construction
Defect report year development analysis is supplemented with projected claim
counts and average values for IBNR claim counts. For components with greater
lags in claim reporting, such as excess and umbrella components of this product
line, the Company relies more heavily on the BF method than on the paid and case
incurred development methods.

Examples of common risk factors, or perceptions thereof, that could change and,
thus, affect the required general liability reserves (beyond those included in
the general discussion section) include:

General liability risk factors
•Changes in claim handling philosophies
•Changes in policy provisions or court interpretation of such provisions
•New or expanded theories of liability
•Trends in jury awards
•Changes in the propensity to sue, in general with specificity to particular
issues
•Changes in the propensity to litigate rather than settle a claim
•Increases in attorney involvement in, or impact on, claims
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•Changes in statutes of limitations
•Changes in the underlying court system
•Distortions from losses resulting from large single accounts or single issues
•Changes in tort law
•Shifts in lawsuit mix between federal and state courts
•Changes in claim adjuster processes or reporting which may cause distortions in
the data being analyzed
•The impact of inflation on loss costs
•Changes in settlement patterns

General liability book of business risk factors
•Changes in policy provisions (e.g., deductibles, policy limits, endorsements)
•Changes in underwriting standards
•Product mix (e.g., size of account, industries insured, jurisdiction mix)

Unanticipated changes in risk factors can affect reserves. As an indicator of
the causal effect that a change in one or more risk factors could have on
reserves for general liability (excluding asbestos and environmental), a 1%
increase (decrease) in incremental paid loss development for each future
calendar year could result in a 1.6% increase (decrease) in claims and claim
adjustment expense reserves.

Historically, the one-year change in the reserve estimate for this product line,
excluding estimated asbestos and environmental amounts, over the last nine years
has varied from -5% to 6% (averaging -1%) for the Company, and from -3% to 3%
(averaging 0%) for the industry overall.  The Company's year-to-year changes are
driven by, and are based on, observed events during the year.  The Company
believes that its range of historical outcomes is illustrative of reasonably
possible one-year changes in reserve estimates for this product line.  General
liability reserves (excluding asbestos and environmental) represent
approximately 22% of the Company's total claims and claim adjustment expense
reserves.

The Company's change in reserve estimate for this product line related to the
last nine accident years, which excludes the impacts of increases in asbestos
and environmental reserves, the extension of the statute of limitations for
childhood sexual molestation claims and increases in reserves in the Company's
runoff operations, was 2% for 2022, 1% for 2021 and 3% for 2020. The 2022 change
primarily reflected higher than expected loss experience in Business Insurance
for accident years 2017 through 2019. The 2021 change primarily reflected higher
than expected loss experience in Bond & Specialty Insurance for accident years
2012 and 2017 through 2019 and in Business Insurance for accident years 2018
through 2020. The 2020 change primarily reflected higher than expected loss
experience in Business Insurance for both primary and excess coverages for
accident years 2015 through 2019 and in Bond & Specialty Insurance for accident
years 2015, 2018 and 2019.

Commercial Property

Commercial property is generally considered a short tail line with a simpler and
faster claim reporting and adjustment process than liability coverages, and less
uncertainty in the reserve setting process (except for more complex business
interruption claims). It is generally viewed as a moderate frequency, low to
moderate severity line, except for catastrophes and coverage related to large
properties. The claim reporting and settlement process for property coverage
claim reserves is generally restricted to the insured and the insurer. Overall,
the claim liabilities for this line create a low estimation risk, except
possibly for catastrophes and business interruption claims.

Commercial property reserves are typically analyzed in two components, one for
catastrophic or other large single events, and another for all other events.
Examples of common risk factors, or perceptions thereof, that could change and,
thus, affect the required property reserves (beyond those included in the
general discussion section) include:

Commercial property risk factors
•Physical concentration of policyholders
•Availability and cost of local contractors
•Inflation and materials shortages
•For the more severe catastrophic events, "demand surge" inflation, which refers
to significant short-term increases in building material and labor costs due to
a sharp increase in demand for those materials and services
•Local building codes
•Amount of time to return property to full usage (for business interruption
claims)
•Frequency of claim re-openings on claims previously closed
•Court interpretation of policy provisions (such as occurrence definition, wind
versus flooding or communicable disease exclusions)
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•Lags in reporting claims (e.g., winter damage to summer homes, hidden damage after an earthquake, hail damage to roofs and/or equipment on roofs) •Court or legislative changes to the statute of limitations •Weather/climate variability

Commercial property book of business risk factors •Policy provisions mix (e.g., deductibles, policy limits, endorsements) •Changes in underwriting standards

Unanticipated changes in risk factors can affect reserves. As an indicator of the causal effect that a change in one or more risk factors could have on reserves for property, a 1% increase (decrease) in incremental paid loss development for each future calendar year could result in a 1.1% increase (decrease) in claims and claim adjustment expense reserves.



Historically, the one-year change in the reserve estimate for this product line
over the last nine years has varied from -21% to -6% (averaging -11%) for the
Company, and from -10% to -2% (averaging -6%) for the industry overall. The
Company's year-to-year changes are driven by, and are based on, observed events
during the year. The Company believes that its range of historical outcomes is
illustrative of reasonably possible one-year changes in reserve estimates for
this product line. Commercial property reserves represent approximately 3% of
the Company's total claims and claim adjustment expense reserves.

Since commercial property is considered a short tail coverage, the one year
change for commercial property can be more volatile than that for the longer
tail product lines. This is due to the fact that the majority of the reserve for
commercial property relates to the most recent accident year, which is subject
to the most uncertainty for all product lines. This recent accident year
uncertainty is relevant to commercial property because weather-related events
that occur in the second half of the year may not be completely resolved until
the following year. Reserve estimates associated with catastrophes may take even
longer to resolve. The reserve estimates for this product line are also
potentially subject to material changes due to uncertainty in measuring ultimate
losses for significant catastrophes such as hurricanes, tornadoes, hail storms
and wildfires.

The Company's change in reserve estimate for this product line was -8% for 2022,
-10% for 2021 and -11% for 2020. The 2022 change primarily reflected better than
expected loss experience related to both catastrophe and non-catastrophe losses
for accident years 2020 and 2021. The 2021 change primarily reflected better
than expected loss experience related to both catastrophe and non-catastrophe
losses for accident year 2020. The 2020 change primarily reflected better than
expected loss experience related to both catastrophe and non-catastrophe losses
for accident year 2019 and the PG&E subrogation recovery for accident years 2017
and 2018.

Commercial Multi-Peril

Commercial multi-peril provides a combination of property and liability coverage
typically for small businesses and, therefore, includes both short and long tail
coverages. For property coverage, it generally takes a relatively short period
of time to close claims, while for the other coverages, generally for the
liability coverages, it takes a longer period of time to close claims.

The reserving risk for this line is dominated by the liability coverage portion
of this product, except occasionally in the event of catastrophic or other large
single loss events. The reserving risk for this line differs from that of the
general liability product line and the property product line due to the nature
of the customer. Commercial multi-peril is generally sold to small- to mid-sized
accounts, while the customer profile for general liability and commercial
property includes larger customers.

See "Commercial property risk factors" and "General liability risk factors," discussed above, with regard to reserving risk for commercial multi-peril.



Unanticipated changes in risk factors can affect reserves. As an indicator of
the causal effect that a change in one or more risk factors could have on
reserves for commercial multi-peril (excluding asbestos and environmental), a 1%
increase (decrease) in incremental paid loss development for each future
calendar year could result in a 1.3% increase (decrease) in claims and claim
adjustment expense reserves.

Historically, the one-year change in the reserve estimate for this product line,
excluding estimated asbestos and environmental amounts, over the last nine years
has varied from -5% to 4% (averaging 0%) for the Company, and from -3% to 1%
(averaging -1%) for the industry overall. The Company's year-to-year changes are
driven by, and are based on, observed events during the year. The Company
believes that its range of historical outcomes is illustrative of reasonably
possible one-year changes in

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reserve estimates for this product line. Commercial multi-peril reserves (excluding asbestos and environmental reserves) represent approximately 9% of the Company's total claims and claim adjustment expense reserves.



As discussed above, this line combines general liability and commercial property
coverages and it has been impacted in the past by many of the same events as
those two lines.

The Company's change in reserve estimate for this product line related to the
last nine accident years, which excludes the impacts of increases in asbestos
and environmental reserves and increases in reserves in the Company's runoff
operations, was -2% for 2022, 0% for 2021 and 0% for 2020. The 2022 change
primarily reflected better than expected loss experience for property coverages
for accident year 2021. In 2021, higher than expected loss experience for
liability coverages for accident years 2017 and 2018 was largely offset by
better than expected loss experience for liability coverages for accident years
2012 through 2016. In 2020, higher than expected loss experience for liability
coverages for accident year 2019 was largely offset by the PG&E subrogation
recovery for accident years 2017 and 2018.

Commercial Automobile



The commercial automobile product line is a mix of property and liability
coverages and, therefore, includes both short and long tail coverages. The
payments that are made quickly typically pertain to auto physical damage
(property) claims and property damage (liability) claims. The payments that take
longer to finalize and are more difficult to estimate relate to bodily injury
claims. In general, claim reporting lags are generally short, claim complexity
is not a major issue, and the line is viewed as high frequency, low to moderate
severity. Overall, the claim liabilities for this line create a moderate
estimation risk. Recently, the Company has seen more of an increase in the rate
of attorney involvement than it had anticipated and a lengthening of the claim
development pattern. As a consequence, the Company has experienced a higher
level of bodily injury severity than it had anticipated.

Commercial automobile reserves are typically analyzed in four components: bodily
injury liability; property damage liability; collision claims; and comprehensive
claims. These last two components have minimum reserve risk and fast payouts
and, accordingly, separate risk factors are not presented.

The Company utilizes the conventional actuarial methods mentioned in the general discussion above in estimating claim liabilities for this line. This is supplemented with detailed custom analyses where needed.



Examples of common risk factors, or perceptions thereof, that could change and,
thus, affect the required commercial automobile reserves (beyond those included
in the general discussion section) include:

Bodily injury and property damage liability risk factors
•Trends in jury awards
•Changes in the underlying court system
•Changes in case law
•Litigation trends
•Increases in attorney involvement in, or impact on, claims
•Frequency of claims with payment capped by policy limits
•Change in average severity of accidents, or proportion of severe accidents,
including the impact of inflation
•Changes in auto safety technology
•Subrogation opportunities
•Changes in claim handling philosophies
•Frequency of visits to health providers
•Number of medical procedures given during visits to health providers
•Types of health providers used
•Types of medical treatments received
•Changes in cost of medical treatments
•Degree of patient responsiveness to treatment

Commercial automobile book of business risk factors
•Changes in policy provisions (e.g., deductibles, policy limits, endorsements,
etc.)
•Changes in mix of insured vehicles (e.g., long haul trucks versus local and
smaller vehicles, fleet risks versus non-fleets)
•Changes in underwriting standards

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Unanticipated changes in risk factors can affect reserves. As an indicator of
the causal effect that a change in one or more risk factors could have on
reserves for commercial automobile, a 1% increase (decrease) in incremental paid
loss development for each future calendar year could result in a 1.3% increase
(decrease) in claims and claim adjustment expense reserves.

Historically, the one-year change in the reserve estimate for this product line
over the last nine years has varied from -2% to 11% (averaging 2%) for the
Company, and from 2% to 7% (averaging 5%) for the industry overall. The
Company's year-to-year changes are driven by, and are based on, observed events
during the year. The Company believes that its range of historical outcomes is
illustrative of reasonably possible one-year changes in reserve estimates for
this product line. Commercial automobile reserves represent approximately 9% of
the Company's total claims and claim adjustment expense reserves.

The Company's change in reserve estimate for this product line was 0% for 2022,
-2% for 2021 and 4% for 2020. In 2022, higher than expected loss experience for
liability coverages for accident years 2017 through 2019 and 2021 was largely
offset by better than expected loss experience for physical damage coverages for
accident year 2021 and for liability coverages for accident year 2020. The 2021
change primarily reflected better than expected loss experience for liability
and physical damage coverages for accident year 2020. The 2020 change primarily
reflected higher than expected loss experience for liability coverages for
accident year 2019.

Workers' Compensation



Workers' compensation is generally considered a long tail coverage, as it takes
a relatively long period of time to finalize claims from a given accident year.
While certain payments such as initial medical treatment or temporary wage
replacement for the injured worker are made quickly, some other payments are
made over the course of several years, such as awards for permanent partial
injuries. In addition, some payments can run as long as the injured worker's
life, such as permanent disability benefits and on-going medical care. Despite
the possibility of long payment tails, the reporting lags are generally short,
payment obligations are generally not complex, and most of the liability can be
considered high frequency with moderate severity. The largest reserve risk
generally comes from the low frequency, high severity claims providing lifetime
coverage for medical expense arising from a worker's injury, as such claims are
subject to greater inflation risk. Overall, the claim liabilities for this line
create a somewhat greater than moderate estimation risk.

Workers' compensation reserves are typically analyzed in three components: indemnity losses, medical losses and claim adjustment expenses.



Examples of common risk factors, or perceptions thereof, that could change and,
thus, affect the required workers' compensation reserves (beyond those included
in the general discussion section) include:

Indemnity risk factors
•Time required to recover from the injury
•Degree of available transitional jobs
•Degree of legal involvement
•Changes in the interpretations and processes of the administrative bodies that
oversee workers' compensation claims
•Future wage inflation for states that index benefits
•Changes in the administrative policies of second injury funds

 Medical risk factors
•Changes in the cost of medical treatments (including prescription drugs) and
underlying fee schedules ("inflation")
•Availability of medical providers and medical wage impacts
•Frequency of visits to health providers
•Number of medical procedures given during visits to health providers
•Types of health providers used
•Type of medical treatments received
•Use of preferred provider networks and other medical cost containment practices
•Availability of new medical processes and equipment
•Changes in the use of pharmaceutical drugs, including drugs for pain management
•Degree of patient responsiveness to treatment

General workers' compensation risk factors •Frequency of reopening claims previously closed •Mortality trends of injured workers with lifetime benefits and medical treatment


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•Changes in statutory benefits, including due to presumption laws •The impact, if any, of potential future changes to government health insurance legislation



Workers' compensation book of business risk factors
•Product mix
•Injury type mix
•Changes in underwriting standards

Unanticipated changes in risk factors can affect reserves. As an indicator of
the causal effect that a change in one or more risk factors could have on
reserves for workers' compensation, a 1% increase (decrease) in incremental paid
loss development for each future calendar year could result in a 1.2% increase
(decrease) in claims and claim adjustment expense reserves.

Historically, the one-year change in the reserve estimate for this product line
over the last nine years has varied from -4% to 0% (averaging -3%) for the
Company, and from -5% to -1% (averaging -3%) for the industry overall. The
Company's year-to-year changes are driven by, and are based on, observed events
during the year. The Company believes that its range of historical outcomes is
illustrative of reasonably possible one-year changes in reserve estimates for
this product line. Workers' compensation reserves represent approximately 33% of
the Company's total claims and claim adjustment expense reserves.

The Company's change in reserve estimate for this product line was -4% for 2022,
-3% for 2021 and -3% for 2020. The 2022 change primarily reflected better than
expected loss experience for accident years 2021 and prior. The 2021 change
primarily reflected better than expected loss experience for accident years 2020
and prior. The 2020 change primarily reflected better than expected loss
experience for accident years 2018 and prior.

Fidelity and Surety



Fidelity is generally considered a short tail coverage. It takes a relatively
short period of time to finalize and settle most fidelity claims. The volatility
of fidelity reserves is generally related to the type of business of the
insured, the size and complexity of the insured's business operations, amount of
policy limit and attachment point of coverage. The uncertainty surrounding
reserves for small, commercial insureds is typically less than the uncertainty
for large commercial or financial institutions. The high frequency, low severity
nature of small commercial fidelity losses provides for stability in loss
estimates, whereas the low frequency, high severity nature of losses for large
insureds results in a wider range of ultimate loss outcomes. Actuarial
techniques that rely on a stable pattern of loss development are generally not
applicable to low frequency, high severity claims.

Surety has certain components that are generally considered short tail coverages
with short reporting lags, although large individual construction and commercial
surety contracts can result in a long settlement tail, based on the length and
complexity of the construction project(s) or commercial transaction being
bonded. The frequency of losses in surety generally has a lagging correlation
with economic cycles as the primary cause of surety loss is the inability of an
insured to fulfill its contractual obligations. The Company actively seeks to
mitigate this exposure to loss through disciplined risk selection, adherence to
underwriting standards and ongoing monitoring of contractor progress in
significant construction projects. The volatility of surety losses is generally
related to the type of business performed by the bonded party, the type of
bonded obligation, the amount of limit exposed to loss and the amount of assets
available to the surety company to mitigate losses, such as unbilled contract
funds, collateral, first and third party indemnity, and other security positions
of a bonded party's assets. Certain classes of surety claims are very high
severity, low frequency in nature. These can include large construction
contractors involved with one or multiple large, complex projects as well as
certain large commercial surety exposures. Other claim factors affecting reserve
variability of surety include litigation related to amounts owed by the bonded
party and due to the surety company (e.g., salvage and subrogation efforts), the
results of financial restructuring of a bonded party and the availability and
cost of replacement contractors, labor and materials.

Examples of common risk factors, or perceptions thereof, that could change and,
thus, affect the required fidelity and surety reserves (beyond those included in
the general discussion section) include:

Fidelity risk factors
•Type of business of insured
•Policy limit and attachment points
•Third-party claims
•Coverage litigation
•Complexity of claims
•Growth in insureds' operations
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Surety risk factors
•Economic trends, including the general level of construction activity
•Concentration of reserves in a relatively few large claims
•Type of business bonded
•Type of obligation bonded
•Cumulative limits of liability for the bonded party
•Assets available to mitigate loss
•Defective workmanship/latent defects
•Financial strategy of the bonded party
•Changes in statutory obligations
•Geographic spread of business

Fidelity and Surety book of business risk factors •Changes in policy provisions (e.g., deductibles, limits, endorsements) •Changes in underwriting standards



Unanticipated changes in risk factors can affect reserves. As an indicator of
the causal effect that a change in one or more risk factors could have on
reserves for fidelity and surety, a 1% increase (decrease) in incremental paid
loss development for each future calendar year could result in a 1.5% increase
(decrease) in claims and claim adjustment expense reserves.

Historically, the one-year change in the reserve estimate for this product line
over the last nine years has varied from -36% to -10% (averaging -22%) for the
Company, and from -18% to 0% (averaging -12%) for the industry overall.  The
Company's year-to-year changes are driven by, and are based on, observed events
during the year.  The Company believes that its range of historical outcomes is
illustrative of reasonably possible one-year changes in reserve estimates for
this product line.  Fidelity and surety reserves represent approximately 1% of
the Company's total claims and claim adjustment expense reserves.

In general, developments on single large claims (both adverse and favorable) are a primary source of changes in reserve estimates for this product line.



The Company's change in reserve estimate for this product line was -30% for
2022, -27% for 2021 and -12% for 2020. The 2022 change primarily reflected
better than expected loss experience in the fidelity and surety product line for
accident years 2015 through 2019 and 2021. The 2021 change primarily reflected
better than expected loss experience in the fidelity and surety product line for
accident years 2015 through 2017 and 2020. The 2020 change primarily reflected
better than expected loss experience in the fidelity and surety product line for
accident years 2015, 2018 and 2019.

Personal Automobile



Personal automobile includes both short and long tail coverages. The payments
that are made quickly typically pertain to auto physical damage (property)
claims and property damage (liability) claims. The payments that take longer to
finalize and are more difficult to estimate relate to bodily injury claims.
Reporting lags are relatively short and the claim settlement process for
personal automobile liability generally is the least complex of the liability
products. It is generally viewed as a high frequency, low to moderate severity
product line. Overall, the claim liabilities for this line create a moderate
estimation risk.

Personal automobile reserves are typically analyzed in five components: bodily
injury liability, property damage liability, no-fault losses, collision claims
and comprehensive claims. These last two components have minimum reserve risk
and fast payouts and, accordingly, separate factors are not presented.

Examples of common risk factors, or perceptions thereof, that could change and,
thus, affect the required personal automobile reserves (beyond those included in
the general reserve discussion section) include:

Bodily injury, property damage liability and no-fault risk factors
•Trends in jury awards
•Changes in the underlying court system and its philosophy
•Changes in case law
•Litigation trends
•Increases in attorney involvement in, or impact on, claims
•Frequency of claims with payment capped by policy limits
•Change in frequency trends, including the impact of changes in driving behavior
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•Change in average severity of accidents, or proportion of severe accidents,
including the impact of inflation, changes in driving behavior and the
involvement of pedestrians
•Changes in auto technology, including safety features
•Subrogation opportunities
•Frequency of visits to health providers
•Number of medical procedures given during visits to health providers
•Types of health providers used
•Types of medical treatments received
•Changes in cost of medical treatments
•Effectiveness of no-fault laws
•Degree of patient responsiveness to treatment
•Changes in claim handling philosophies

Personal automobile book of business risk factors
•Changes in policy provisions (e.g., deductibles, policy limits, endorsements,
etc.)
•Changes in underwriting standards
•Changes in the use of permissible data for rating and underwriting

Unanticipated changes in risk factors can affect reserves. As an indicator of
the causal effect that a change in one or more risk factors could have on
reserves for personal automobile, a 1% increase (decrease) in incremental paid
loss development for each future calendar year could result in a 1.1% increase
(decrease) in claims and claim adjustment expense reserves.

Historically, the one-year change in the reserve estimate for this product line
over the last nine years has varied from -4% to 3% (averaging -1%) for the
Company, and from -2% to 2% (averaging 0%) for the industry overall. The
Company's year-to-year changes are driven by, and are based on, observed events
during the year. The Company believes that its range of historical outcomes is
illustrative of reasonably possible one-year changes in reserve estimates for
this product line. Personal automobile reserves represent approximately 7% of
the Company's total claims and claim adjustment expense reserves.

The Company's change in reserve estimate for this product line was 0% for 2022,
-4% for 2021 and -2% for 2020. In 2022, higher than expected loss experience for
liability coverages for accident year 2021 was largely offset by better than
expected loss experience for physical damage coverages for accident year 2021
and for liability coverages for accident years 2018 through 2020. The 2021
change primarily reflected better than expected loss experience for liability
and physical damage coverages for accident years 2017 through 2020. The 2020
change primarily reflected better than expected loss experience for liability
and physical damage coverages for accident years 2016 through 2018.

Personal Homeowners and Other



Homeowners is generally considered a short tail coverage. Most payments are
related to the property portion of the policy, where the claim reporting and
settlement process is generally restricted to the insured and the insurer.
Claims on property coverage are typically reported soon after the actual damage
occurs, although delays of several months are not unusual. The resulting
settlement process is typically fairly short term, although exceptions do exist.

The liability portion of the homeowners policy generates claims which take
longer to pay due to the involvement of litigation and negotiation, but with
generally small reporting lags. Personal Insurance Other products include
personal umbrella policies, among others. See "general liability reserving risk
factors," discussed above, for reserving risk factors related to umbrella
coverages.

Overall, the line is generally high frequency, low to moderate severity (except for catastrophes), with simple to moderate claim complexity.

Homeowners reserves are typically analyzed in two components: non-catastrophe related losses and catastrophe losses.

Examples of common risk factors, or perceptions thereof, that could change and, thus, affect the required homeowners reserves (beyond those included in the general discussion section) include:



Homeowners and Other risk factors
•Weather/climate variability
•Inflation and materials costs and shortages
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•For the more severe catastrophic events, "demand surge" inflation, which refers
to significant short-term increases in building material and labor costs due to
a sharp increase in demand for those materials and services
•Amount of time to return property to residential use
•Lags in reporting claims (e.g., winter damage to summer homes, hidden damage
after an earthquake, hail damage to roofs and/or equipment on roofs)
•Availability and cost of local contractors
•Quality of construction of insured homes
•Local building codes
•Litigation trends
•Trends in jury awards
•Court interpretation of policy provisions (such as occurrence definition, or
wind versus flooding)
•Court or legislative changes to the statute of limitations
•Salvage and subrogation opportunities

Homeowners and Other book of business risk factors
•Policy provisions mix (e.g., deductibles, policy limits, endorsements, etc.)
•Degree of concentration of policyholders
•Changes in underwriting standards
•Changes in the use of permissible data for rating and underwriting

Unanticipated changes in risk factors can affect reserves. As an indicator of
the causal effect that a change in one or more risk factors could have on
reserves for personal homeowners and other, a 1% increase (decrease) in
incremental paid loss development for each future calendar year could result in
a 1.1% increase (decrease) in claims and claim adjustment expense reserves.

Historically, the one-year change in the reserve estimate for this product line
(excluding Personal Insurance Other, which for statutory reporting purposes is
included with other lines of business) over the last nine years has varied from
-28% to 3% (averaging -8%) for the Company, and from -7% to 1% (averaging -2%)
for the industry overall. The Company's year-to-year changes are driven by, and
are based on, observed events during the year. The Company believes that its
range of historical outcomes is illustrative of reasonably possible one-year
changes in reserve estimates for this product line. Personal homeowners and
other reserves represent approximately 5% of the Company's total claims and
claim adjustment expense reserves.

This line combines both liability and property coverages; however, the majority
of the reserves relate to property. While property is considered a short tail
coverage, the one year change for property can be more volatile than that for
the longer tail product lines. This is due to the fact that the majority of the
reserve for property relates to the most recent accident year, which is subject
to the most uncertainty for all product lines. This recent accident year
uncertainty is relevant to property because weather-related events in the second
half of the year may not be completely resolved until the following year.
Reserve estimates associated with catastrophes, including wildfires in recent
years, may take even longer to resolve.

The Company's change in reserve estimate for this product line (excluding
Personal Insurance Other) was -2% for 2022, -9% for 2021 and -28% for 2020. The
2022 change primarily reflected better than expected loss experience for
catastrophe and non-catastrophe losses for accident years 2018 through 2020. The
2021 change primarily reflected better than expected loss experience for
catastrophe and non-catastrophe losses for accident years 2016 through 2018 and
2020. The 2020 change primarily reflected the PG&E subrogation recovery for
accident years 2017 and 2018, partially offset by higher than expected loss
experience for catastrophe and non-catastrophe losses for accident year 2019.

International and Other



International and other includes products written by the Company's international
operations, as well as all other products not explicitly discussed above. The
principal component of "other" claim reserves is assumed reinsurance written on
an excess-of-loss basis, which may include reinsurance of non-U.S. exposures,
and is runoff business.

International and other claim liabilities result from a mix of coverages,
currencies and jurisdictions/countries. The common characteristic is the need to
customize the analysis to the individual component, and the inability to rely on
data characterizations and reporting requirements in the U.S. statutory
reporting framework.

Due to changes in the business mix for this product line over time, incurred
claim liabilities for more recent years are generally shorter-tailed (due to
both the products and the jurisdictions involved, e.g., Canada, the Republic of
Ireland and the United

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Kingdom), compared to the older liabilities from runoff operations that are
extremely long tail (e.g., U.S. excess liabilities reinsured through the London
market, and several underwriting pools in runoff). The speed of claim reporting
and claim settlement is a function of the specific coverage provided, the
jurisdiction, the distribution system (e.g., underwriting pool versus direct)
and the proximity of the insurance sale to the insured hazard (e.g., insured and
insurer located in different countries). In particular, liabilities arising from
the underwriting pools in runoff may result in significant reporting lags,
settlement lags and claim complexity, due to the need to coordinate with other
pool members or co-insurers through a broker or lead-insurer for claim
settlement purposes.

International reserves are generally analyzed by country and general coverage
category (e.g., General Liability in Canada, Commercial Property in the United
Kingdom, etc.). The business is also generally split by direct versus assumed
reinsurance for a given coverage. Where the underlying insured hazard is outside
the United States, the underlying coverages are generally similar to those
described under the Homeowners, Personal Automobile, Commercial Automobile,
General Liability, Commercial Property and Surety discussions above, taking into
account differences in the legal environment and differences in terms and
conditions. However, statutory coverage differences exist amongst various
jurisdictions. For example, in some jurisdictions there are no aggregate policy
limits on certain liability coverages.

Other reserves, primarily assumed reinsurance in runoff, are generally analyzed
by program/pool, treaty type, and general coverage category (e.g., General
Liability - excess of loss reinsurance). Excess exposure requires the insured to
"prove" not only claims under the policy, but also the prior payment of claims
reaching up to the excess policy's attachment point.

Examples of common risk factors, or perceptions thereof, that could change and,
thus, affect the required International and other reserves (beyond those
included in the general discussion section, and in the Personal Automobile,
Homeowners, General Liability, Commercial Property, Commercial Automobile and
Surety discussions above) include:

International and other risk factors
•Changes in claim handling procedures, including those of the primary carriers
•Changes in policy provisions or court interpretation of such provision
•Economic trends
•New theories of liability
•Trends in jury awards
•Changes in the propensity to sue
•Changes in statutes of limitations
•Changes in the underlying court system
•Distortions from losses resulting from large single accounts or single issues
•Changes in tort law
•Changes in claim adjuster office structure (causing distortions in the data)
•Changes in foreign currency exchange rates

International and other book of business risk factors
•Changes in policy provisions (e.g., deductibles, policy limits, endorsements,
"claims-made" language)
•Changes in underwriting standards
•Product mix (e.g., size of account, industries insured, jurisdiction mix)

Unanticipated changes in risk factors can affect reserves. As an indicator of
the causal effect that a change in one or more risk factors could have on
reserves for International and other (excluding asbestos and environmental), a
1% increase (decrease) in incremental paid loss development for each future
calendar year could result in a 1.3% increase (decrease) in claims and claim
adjustment expense reserves. International and other reserves (excluding
asbestos and environmental) represent approximately 7% of the Company's total
claims and claim adjustment expense reserves.

International and other represents a combination of different product lines,
some of which are in runoff. Comparative historical information is not available
for international product lines as insurers domiciled outside of the United
States do not file U.S. statutory reports. Comparative historical information on
runoff business is not indicative of reasonably possible one-year changes in the
reserve estimate for this mix of runoff business. Accordingly, the Company has
not included comparative analyses for International and other.

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Reinsurance Recoverables



Amounts recoverable from reinsurers are estimated in a manner consistent with
the associated claim liability. The Company evaluates and monitors the financial
condition of its reinsurers under voluntary reinsurance arrangements to minimize
its exposure to significant losses from reinsurer insolvencies. In addition, in
the ordinary course of business, the Company becomes involved in coverage
disputes with its reinsurers. Some of these disputes could result in lawsuits
and arbitrations brought by or against the reinsurers to determine the Company's
rights and obligations under the various reinsurance agreements. The Company
employs dedicated specialists and comprehensive strategies to manage reinsurance
collections and disputes.

The Company has entered into a reinsurance contract in connection with
catastrophe bonds issued by Long Point Re IV. This contract meets the
requirements to be accounted for as reinsurance in accordance with guidance for
accounting for reinsurance contracts. The catastrophe bonds are described in
more detail in "Item 1-Business-Catastrophe Reinsurance."

Recoverables attributable to structured settlements relate primarily to personal
injury claims, of which workers' compensation claims comprise a significant
portion, for which the Company has purchased annuities and remains contingently
liable in the event of a default by the companies issuing the annuities.
Recoverables attributable to mandatory pools and associations relate primarily
to workers' compensation service business. These recoverables are supported by
the participating insurance companies' obligation to pay a pro rata share based
on each company's voluntary market share of written premium in each state in
which it is a pool participant. In the event a member of a mandatory pool or
association defaults on its share of the pool's or association's obligations,
the other members' share of such obligation increases proportionally.

The Company reports its reinsurance recoverables net of an allowance for
estimated uncollectible reinsurance. The allowance is based upon the Company's
ongoing review of amounts outstanding, length of collection periods, changes in
reinsurer credit standing, disputes, applicable coverage defenses and other
relevant factors. For structured settlements, the allowance is also based upon
the Company's ongoing review of life insurers' creditworthiness and estimated
amounts of coverage that would be available from state guaranty funds if a life
insurer defaults. A probability-of-default methodology which reflects current
and forecasted economic conditions is used to estimate the amount of
uncollectible reinsurance due to credit-related factors and the estimate is
reported in an allowance for estimated uncollectible reinsurance. The allowance
also includes estimated uncollectible amounts related to dispute risk with
reinsurers. Amounts deemed to be uncollectible, including amounts due from known
insolvent reinsurers, are written off against the allowance. Changes in the
allowance, as well as any subsequent collections of amounts previously written
off, are reported as part of claims and claim adjustment expenses. The Company
evaluates and monitors the financial condition of its reinsurers under voluntary
reinsurance arrangements to minimize its exposure to significant losses from
reinsurer insolvencies.

Impairments

Investment Impairments

See note 1 of the notes to the consolidated financial statements for a discussion of investment impairments.



Due to the subjective nature of the Company's analysis and estimates of future
cash flows, along with the judgment that must be applied in the analysis, it is
possible that the Company could reach a different conclusion whether or not to
impair a security if it had access to additional information about the issuer.
Additionally, it is possible that the issuer's actual ability to meet
contractual obligations may be different than what the Company determined during
its analysis, which may lead to a different impairment conclusion in future
periods.

Goodwill and Other Intangible Assets Impairments



The Company performs a review, on at least an annual basis, of goodwill held by
the reporting units which are the Company's three operating and reportable
segments: Business Insurance; Bond & Specialty Insurance; and Personal
Insurance. The Company uses a discounted cash flow model to estimate the fair
value of its reporting units that incorporates multiple inputs into discounted
cash flow calculations, including assumptions that market participants may make
in valuing the reporting unit. The discounted cash flow model is an income
approach to valuation that is based on a detailed cash flow analysis for
deriving a current fair value of reporting units and is representative of the
Company's reporting units' current and expected future financial performance.
The assumptions used include earnings projections, including projected growth,
projected levels of economic capital needed to support the business, and the
weighted average cost of capital used for purposes of discounting the projected
cash flows. Changes in the estimates of projected earnings, business growth,
economic capital, and the weighted average cost of capital will directly impact
the estimated fair value of the reporting units and, depending on the
directional
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change of inputs, may increase the risk of impairment of goodwill. Once the
Company estimates the fair value of its reporting units, those estimates are
compared to their carrying values. If the carrying values of the reporting units
were to exceed their fair value, the amount of the impairment would be
calculated, and goodwill adjusted accordingly.

Other indefinite-lived intangible assets held by the Company are also reviewed
for impairment on at least an annual basis. The Company uses various methods for
estimating the fair value of the intangible assets and relies on inputs such as
replacement cost, projected earnings, including projected growth of earnings,
and market royalty rates applied to the projected earnings.

See note 1 of the notes to the consolidated financial statements for a discussion of impairments of goodwill and other intangible assets.

OTHER UNCERTAINTIES

For a discussion of other risks and uncertainties that could impact the Company's results of operations or financial position, see note 17 of the notes to the consolidated financial statements and "Item 1A-Risk Factors."

FORWARD-LOOKING STATEMENTS



This report contains, and management may make, certain "forward-looking
statements" within the meaning of the Private Securities Litigation Reform Act
of 1995. All statements, other than statements of historical facts, may be
forward-looking statements. Words such as "may," "will," "should," "likely,"
"probably," "anticipates," "expects," "intends," "plans," "projects,"
"believes," "views," "estimates" and similar expressions are used to identify
these forward-looking statements. These statements include, among other things,
the Company's statements about:

•the Company's outlook, the impact of trends on its business, such as the impact
of elevated industrywide loss costs in Personal Insurance, and its future
results of operations and financial condition (including, among other things,
anticipated premium volume, premium rates, renewal premium changes, underwriting
margins and underlying underwriting margins, net and core income, investment
income and performance, loss costs, return on equity, core return on equity and
expected current returns, and combined ratios and underlying combined ratios);
•the impact of legislative or regulatory actions or court decisions;
•share repurchase plans;
•future pension plan contributions;
•the sufficiency of the Company's reserves, including asbestos;
•the impact of emerging claims issues as well as other insurance and
non-insurance litigation;
•the cost and availability of reinsurance coverage;
•catastrophe losses and modeling, including statements about probabilities or
likelihood of exceedance;
•the impact of investment (including changes in interest rates), economic
(including inflation, changes in tax laws, changes in commodity prices and
fluctuations in foreign currency exchange rates) and underwriting market
conditions;
•the impact of changing climate conditions;
•the impact of COVID-19 and related economic conditions;
•strategic and operational initiatives to improve profitability and
competitiveness;
•the Company's competitive advantages and innovation agenda;
•new product offerings;
•the impact of developments in the tort environment, such as increased attorney
involvement in insurance claims; and
•the impact of developments in the geopolitical environment.

The Company cautions investors that such statements are subject to risks and
uncertainties, many of which are difficult to predict and generally beyond the
Company's control, that could cause actual results to differ materially from
those expressed in, or implied or projected by, the forward-looking information
and statements.

For a discussion of some of the factors that could cause actual results to differ, see "Item 1A-Risk Factors" and "Item 7-Management's Discussion and Analysis of Financial Condition and Results of Operations."

The Company's forward-looking statements speak only as of the date of this report or as of the date they are made, and the Company undertakes no obligation to update its forward-looking statements.


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