Toyota Caetano Portugal S A : informa sobre Relatório de Sustentabilidade 2022 - Versão Inglês

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SUSTAINABILITY

REPORT

SUSTAINABILITY REPORT 2022 | Toyota Caetano Portugal Group

TOGETHER,

WE MOVE FORWARD.

MAKING

TOMORROW A

BETTER PLACE.

The Ser Caetano Manifesto	4
Welcome Message from Chairman of the board	5
01. Seventy years of legacy	6
The Toyota Caetano Portugal Universe	8
What moves us	12
The milestones of our path	14
Our stakeholders: united for success	16
02. Culture commands the work	17
For a good governance and responsible management	19
Toyota Way: Our culture	22
Rigour fosters quality and safety	27
Recognition of our work	29
03. Our vision for sustainability	31
The pillar of sustainable mobility	39
04. To grow together	40
We share knowledge	43
We evaluate and grow	49
We care for well-being and quality of life	50
A more diverse, equitable and inclusive future	53
Toyota on the move	56
When the community needs us	59
05. To care for the future	61
We prepare the energy transition of our home	64
We work to deliver low carbon solutions	69
We save water resources	72
We develop the circular economy	73
We raise awareness to care for the future	75
Vision for the future	76
About the report	78
Appendix	79

SUSTAINABILITY REPORT 2022 | Toyota Caetano Portugal Group

TABLE OF CONTENTS

SUSTAINABILITY REPORT 2022 | Toyota Caetano Portugal Group

At Salvador Caetano, we help people move.

We are passionate. For mobility and for our People. Those with whom we make history and create the future. And today, in the Toyota Group, we are more than 2,500 spread over 2 continents. 2,500 who dream, innovate and make things happen.

We believe in People and in the impact each one of them has, so we work, day after day, to ensure that here they find an excellent home to live, grow and work.

We are focused on mobility. For the past 76 years, we have been helping people move, not only towards their daily destinations, but also towards a better tomorrow. Following our Ser Caetano (Being Caetano) spirit, we cultivate proximity between employees, partners and clients, encouraging the exchange of ideas to face current challenges.

We believe in always doing more and better. Our passion for continuous improvement is reflected in our relentless pursuit of product and service innovation and the development of new business models.

But, ultimately, what drives us?

We are driven by ambition and the daily search for evolution. We are driven by our responsibility towards society and the environment. We are driven by cooperation, commitment and trust. We're mobility on the path we travel day after day. This purpose is our universal language, which drives us and takes us further. It's with this restless spirit that we drive change and help build the future.

At Salvador Caetano we like to see the world through a different lens: with the confidence of someone who can make a change. And we have. That is why we help People move, because they are the ones who move the world.

THE SER CAETANO (BEING CAETANO)

MANIFESTO

Página 4 de 183

SUSTAINABILITY REPORT 2022 | Toyota Caetano Portugal Group

At Toyota Caetano Portugal, we are aligned with the priorities for global sustainable development. With an identity inspired by our founder's values, we have joined forces to operate an active business in building a fair, balanced and responsible future. Committed to People, Planet and Sustainable Mobility.

This is the commitment we present in our Non-Financial Report. An opportunity to share our mission to ensure the sustainability and transparency of our actions. Aware of the impact of organisations on the construction of a more equitable society, we take responsibility for contributing to a future where economic progress is aligned with the protection of the environment and the well-being of people.

Current and future challenges require profound transformations in companies. Our 76 years as a business group remind us that we have an added responsibility to promote the change we want to see in the world.

Backed by their determination, people will be at the centre of this change. It is together with them that we have come this far. We are committed to continuing to make them grow and evolve. With more opportunities, more equality and more diversity. Of teams, thinking and talent. Therefore, throughout 2022 we continue to promote a work environment that values the difference and uniqueness of each person. This is the only way we can progress as a company, but, above all, as a society.

Operating in the mobility sector, we know that change is also made of the solutions we develop, capable of responding to the environmental challenges of the next generations. As such, our goal is to continue to invest in the innovation of our products and the quality of the services we provide, offering the market increasingly sustainable and efficient options. Our technological advances, in close connection with Toyota, make us believe that we are taking the right steps in creating clean mobility solutions. And we look at hydrogen as the natural evolution in the construction of an increasingly decarbonised society.

But a decarbonised society is also underpinned by its production processes. We tread our path by investing in technologies that provide our operations with more efficient solutions, capable of mitigating the impact of our activity, on the way to carbon neutrality.

This is the journey we hope to share in this report, and the others that will follow: our progress, plans and commitment. The challenges and achievements of an organisation committed to a fairer and more sustainable future. Because change comes from each one of us and from everyone's joint effort.

"	José Ramos
President & CEO Toyota Caetano Portugal
	WELCOME MESSAGE
	FROM THE CHAIRMAN OF
	THE BOARD
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