Wyndham upgrades app for midscale, economy hotel brands to seize on pandemic travel trends in
Brief:
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*The Wyndham app has an "in-stay mode" that lets guests see the most important information about their hotel within three days of their stay, including mobile check-in, text messaging with the front desk, and local attractions. The "my app passport" is a gamified feature to track in-app actions like booking a stay or redeeming points from the Wyndham Rewards loyalty program.
*While upscale hotel chains have led the way in investing in mobile capabilities, the move by the parent of brands like La Quinta,
Insight:
Wyndham's updated app is notable for providing services that have been available at upscale hospitality brands to a broader group of the economy and midscale hotels. Mobile check-in and check-out and keyless room entry have become more important as travelers seek to limit physical contact with others during the pandemic.
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Source: www.abnewswire.com
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