XpresSpa Group, Inc. announced that Scott Milford has joined the Company as Chief People Officer, effective immediately. This is a new position at XpresSpa as the brand implements its key strategic priorities to improve performance as outlined by the Company’s CEO, Mr. Doug Satzman, who joined the Company earlier this year. Mr. Milford will be responsible for attracting top talent across the organization, developing employees through training and retention, fostering a people-first culture, and elevating the customer experience. Mr. Milford is a highly-regarded Human Resources veteran with nearly 30 years of experience at high profile and diverse organizations. Most recently, he served as VP, People Operations at SoulCycle, where he led the creation and deployment of the company’s talent acquisition strategy, the development of an annual performance cycle, and created and deployed the “people strategy” that supported the opening of the brand’s first European studio in London including the development of talent acquisition and talent management plans, compensation design and all policies and procedures governing studio operations. Prior to that, he served as Chief People Officer for Bayada. Previously, he was Senior Vice President Human Resources for Le Pain Quotidien, where he was responsible for driving operational excellence through strategic HR planning, building organizational and employee capabilities, facilitating change, and building effective working relationships with employees and guests on a global scale. His other relevant experiences include senior Human Resource leadership positions at Town Sports International, Starbucks Coffee Company, Universal Music Group, Viacom, and Blockbuster Entertainment.