Gartner : 2019 ICT Hype Cycle Highlights Three Technologies That Will Transform Business in Africa Within 10 Years

Technologies That Will Have a Transformational Business Impact in the Next Two to Five Years

Smart citieshave an intelligent urban ecosystem that is designed to improve citizens' lives, stimulate the economy and protect the environment. A smart city framework determines the data exchange and information required to build user-ambient services and experiences.

'Smart city frameworks will have a transformational business impact in the next two to five years as cities in Africa apply diverse strategies to accelerate the development of smart city frameworks based on traffic, social and safety issues,' said Bettina Tratz-Ryan, research vice president at Gartner. 'In many countries, citizens are moving from rural areas into cities, and urbanization strategies are key to supporting the increasing infrastructure needs, and to aid the urbanization growth both on a demographic and business level.'

Cape Town is investing heavily in wireless communications not just as a growth engine for the city's financial, manufacturing and tourism industries, but also to create new jobs and build an entrepreneurial base for people.

Johannesburg is using electrification, water management, traffic and green strategies to provide sustainable urban growth.

As part of its smart city/smart country strategy, Sierra Leone is planning to use a data visualization system that collects and manages data through blockchain and other sources in order to understand rural and urban infrastructure and development trends.

'The impact of a smart city framework on businesses in Africa will be driven by the ability for public and private companies to automate and deliver better service experiences, as well as by how well citizens feel recognized in their desire to innovate their city and how safe their data will be,' said Ms. Tratz-Ryan.

Technologies That Will Have a Transformational Business Impact in the Next Five to 10 Years

The hype surrounding the IoT has decreased from the highs of 2016 through 2018. As a result, Gartner analysts have moved the position oftheIoT in Africa two-thirds into the Trough of Disillusionment. IoT will reach between 5% and 20% of its local target audience and is set to have a high business impact in the next five to 10 years.

'Organizations in Africa continue to address cost, complexity and scaling challenges implementing IoT-enabled business solutions,' said Alfonso Velosa, research vice president at Gartner. 'Some noticeable challenges include security concerns, end-to-end integration complexity and a large number of startup vendors that will have trouble surviving the Trough.'

The IoT is a core building block for digital business and digital platforms, and regarded as a game-changing technology by CIOs in Africa. According to Gartner's 2019 CIO Survey, 24% of CIOs in Africa ranked the IoT as a game changer for their organization.

While low earth orbit satellite systems are an emerging technology, they have reached the Peak of Inflated Expectations and will have a high business impact in the next five to 10 years in Africa.

'This technology is important for African countries as satellites can cover all remote or underserved geographies, providing the broadband connectivity critical to operating in remote areas in Africa,' said Bill Menezes, senior principal analyst at Gartner.

Low earth orbit satellites can provide global broadband or narrowband voice and data network services to regions with little or no existing terrestrial or satellite coverage.

Organizations with current or planned business interests in remote or underserved areas in Africa should closely follow the development of these systems. They should also align narrowband and broadband connectivity requirements that cannot currently be met in targeted areas (such as backhaul from remote cellular phone towers) with emerging low earth orbit satellite technology capabilities and service availability.

Gartner clients can read more in the report 'Hype Cycle for ICT in Africa, 2019.' This research is part of the Gartner Special Report 'Hype Cycles: Five Priorities Shape the Further Evolution of Digital Innovation.' This research collection helps organizations identify opportunities that enable the creation of new business and operating models.

Additional analysis on emerging and disruptive technologies will be presented during Gartner IT Symposium/Xpo 2019, the world's most important gathering of CIOs and other senior IT executives. IT executives rely on these events to gain insight into how their organizations can use IT to overcome business challenges and improve operational efficiency. Follow news and updates from the events on Twitter using#GartnerSYM.

Upcoming dates and locations for Gartner IT Symposium/Xpo include:

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