The following discussion should be read in conjunction with the unaudited condensed consolidated financial statements and the related notes in Item 1, included elsewhere in this report. In addition to historical information, the following discussion also contains forward-looking statements that include risks and uncertainties. Our actual results may differ materially from those anticipated in these forward-looking statements as a result of certain factors, including those set forth under the heading "Risk Factors" in our Annual Report on Form 10-K filed with the Securities Exchange Commission ("SEC") on February 28, 2020 and elsewhere in this report.

Introduction

Interactive Brokers Group, Inc. (the "Company" or "IBG, Inc.") is a holding company whose primary asset is its ownership of approximately 18.5% of the membership interests of IBG LLC. The remaining approximately 81.5% of IBG LLC membership interests are held by IBG Holdings LLC ("Holdings"), a holding company that is owned by our founder and Chairman, Mr. Thomas Peterffy and his affiliates, management and other employees of IBG LLC, and certain other members. The table below shows the amount of IBG LLC membership interests held by IBG, Inc. and Holdings as of March 31, 2020.



                       IBG, Inc.     Holdings        Total
 Ownership %               18.5%        81.5%       100.0%

Membership interests 76,759,906 338,670,642 415,430,548

We are an automated global electronic broker. We custody and service accounts for hedge and mutual funds, registered investment advisers, proprietary trading groups, introducing brokers and individual investors. We specialize in routing orders and executing and processing trades in stocks, options, futures, forex, bonds, mutual funds and ETFs on more than 135 electronic exchanges and market centers around the world. Since our inception in 1977, we have focused on developing proprietary software to automate broker-dealer functions. The proliferation of electronic exchanges over nearly the last three decades has provided us with the opportunity to integrate our software with an increasing number of exchanges and market centers into one automatically functioning, computerized platform that requires minimal human intervention.

When we use the terms "we," "us," and "our," we mean IBG, Inc. and its subsidiaries for the periods presented.

As previously disclosed in our 10-Q for the quarter ended March 31, 2017 and in subsequent filings, we intended to eliminate the reporting of separate operating business segments upon our determination that the continued wind-down of our market making activity rendered it no longer reportable as a business segment. Pursuant to the requirements of Financial Accounting Standards Board's ("FASB") Accounting Standards Codification ("ASC") Topic 280, "Segment Reporting," we performed a quantitative and a qualitative assessment of our business and determined that our remaining market making activity no longer supports our reporting of separate business segments. Accordingly, effective this quarter we are discontinuing the reporting of separate business segments. Since our decision to wind down our market making activities, management has continued to shift its focus to growing and strengthening our electronic brokerage business. We believe the elimination of segment reporting aligns our financial reporting with our business strategy and management's focus on the electronic brokerage business. For each of the past eight quarters, the market making segment's contribution to our consolidated net revenues, income before income taxes, and total assets has not exceeded 7%, 4% and 6%, respectively. Effective this quarter, the remaining activity of this type is reported as a component of "principal transactions," which is included in other income in the consolidated statements of comprehensive income.

Effective this quarter, we also changed the presentation of our consolidated statements of comprehensive income to better align with our business strategy. Previously reported amounts have been adjusted to conform with the new presentation. See "Condensed Consolidated Statements of Comprehensive Income and Operating Business Segment Presentation Changes" in Note 2 - "Significant Accounting Policies" to the unaudited condensed consolidated financial statements in Part I, Item 1 of this quarterly report on Form 10-Q.

As an electronic broker, we execute, clear and settle trades globally for both institutional and individual customers. Capitalizing on our proprietary technology, our systems provide our customers with the capability to monitor multiple markets around the world simultaneously and to execute trades electronically in these markets at a low cost, in multiple products and currencies from a single trading account. We offer our customers access to all classes of tradable, primarily exchange-listed products, including stocks, options, futures, forex, bonds, mutual funds and ETFs traded on more than 135 electronic exchanges and market centers in 33 countries and in 25 currencies seamlessly around the world. The emerging complexity of multiple market centers has provided us with the opportunity to build and continually adapt our order routing software to secure excellent execution prices.

Our customer base is diverse with respect to geography and segments. Currently, approximately 72% of our customers reside outside the U.S. in over 200 countries and territories, and over 50% of new customers come from outside the U.S. Approximately 64% of our customers' equity is in institutional accounts such as hedge funds, financial advisors, proprietary trading desks and introducing



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brokers. Specialized products and services that we have developed are successfully attracting these accounts. For example, we offer prime brokerage services, including financing and securities lending to hedge funds; our model portfolio technology and automated share allocation and rebalancing tools are particularly attractive to financial advisors; and our trading platform, global access and low pricing attract introducing brokers.

Our key product offerings include:

?IBKR ProSM, our industry-leading trade execution service designed for sophisticated investors and active traders, offers low-cost access to stocks, options, futures, forex, bonds, mutual funds and ETFs on over 135 electronic exchanges and market centers in 33 countries. IBKR ProSM uses our IB SmartRoutingSM software, which continually scans competing markets and automatically routes orders directly to the best ECN or market center based on price, but also takes into account factors such as the availability of automatic order execution.

?IBKR LiteSM is a pricing plan that provides unlimited commission-free trades on U.S. exchange-listed stocks and ETFs as well as low-cost access to global markets without required account minimums or inactivity fees to participating U.S. customers.

?IBKR Integrated Investment Account - From a single point of entry in one IBKR Integrated Investment Account our customers are able to transact in 25 currencies, across multiple classes of tradable, primarily exchange-listed products traded on more than 135 electronic exchanges and market centers in 33 countries around the world seamlessly. Our offering features a suite of cash management services, including:

oInteractive Brokers Debit Mastercard® - Interactive Brokers Debit Mastercard® allows customers to spend and borrow directly against their account at lower interest rates than credit cards, personal loans and home equity lines of credit, with no monthly minimum payments and no late fees. Customers can use their card to make purchases and ATM withdrawals anywhere Debit Mastercard®1 is accepted around the world.

oBill Pay - Our Bill Pay program allows customers to make electronic or check payments to almost any company or individual in the U.S. It can be configured for one-time or recurring payments and permits customers to schedule future payments.

oDirect Deposit - Our Direct Deposit program allows customers to automatically deposit paychecks, pension distributions and other recurring payments to their (non-retirement) brokerage account with us.

?Insured Bank Deposit Sweep Program - Our Insured Bank Deposit Sweep Program provides eligible customers with up to $2,500,000 of Federal Deposit Insurance Corporation ("FDIC") insurance on their eligible cash balances in addition to the existing $250,000 Securities Investor Protection Corporation ("SIPC") coverage for total coverage of $2,750,000. Customers can earn the same competitive interest rates currently applied to cash held in their brokerage accounts with us. We sweep each participating customer's eligible cash balances daily to one or more banks, up to $246,500 per bank, allowing for the accrual of interest and keeping within the FDIC protected threshold. Cash balances above $2,750,000 remain subject to safeguarding under the SEC's Customer Protection Rule 15c3-3.

?Investors' MarketplaceSM - The Investors' MarketplaceSM is an expansion of our Money Manager Marketplace and our Hedge Fund Capital Introduction program. This program is the first electronic meeting place that brings together individual investors, financial advisors, money managers, fund managers, research analysts, technology providers, business developers and administrators, allowing them to interact to form connections and conduct business.

?Fractional Trading - Fractional Trading allows customers to buy and sell using a cash quantity or fractional shares, which are stock units that amount to less than one full share. This new functionality allows customers to purchase as little as $1 of almost any U.S. stock, experiment with trading and investing without committing substantial sums of money, and learn about building and rebalancing diversified portfolios.

We provide a host of analytical and business tools such as EmployeeTrackSM which is widely used by compliance officers of financial institutions to streamline the process of tracking their employees' brokerage activities. The Probability Lab® allows our customers to analyze option strategies under various market assumptions. Risk NavigatorSM is a real-time market risk management platform that allows our customers to measure risk exposure across multiple asset classes around the globe. Portfolio BuilderSM allows our

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1 Debit Mastercard is a trademark registered to Mastercard International Incorporated Corporation, Delaware, 2000 Purchase Street, Purchase, New York 10577-2405.




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customers to set up an investment strategy based on research and rankings from top research providers and fundamental data. Interactive AdvisorsSM recruits registered financial advisors, vets them, analyzes their investment track records, groups them by their risk profile, and allows retail investors to assign their accounts to be traded by one or more advisors. In addition, our Greenwich ComplianceSM affiliate offers direct expert registration and start-up compliance services, as well as answers to basic day-to-day compliance questions for experienced investors and traders looking to start their own investment advisor firms. Greenwich ComplianceSM professionals have regulatory and industry experience, and they can help investment advisors trading on our electronic brokerage platform meet their registration and compliance needs.

COVID-19 Pandemic

In March 2020, the World Health Organization recognized the outbreak of the Coronavirus Disease 2019 ("COVID-19") caused by a novel strain of the coronavirus as a pandemic. The pandemic affects all countries in which we operate. The response of governments and societies to the COVID-19 pandemic, which includes temporary closures of businesses; social distancing; travel restrictions, "shelter in place" and other governmental regulations; and reduced consumer spending due to job losses, has significantly impacted market volatility and general economic conditions.

The COVID-19 pandemic has precipitated unprecedented market conditions with equally unprecedented social and community challenges. Amid these challenges:

?The Company is committed to ensuring the highest levels of service to its customers so they can effectively manage their assets, portfolios and risks. The Company's technical infrastructure has withstood the challenges presented by the extraordinary volatility and increased market volume.

?The Company can run its business from alternate office locations and/or remotely if a Company office must temporarily close due to the spread of the COVID-19 pandemic.

?As announced on April 9, 2020, the Company committed $5 million to assist efforts to provide food and support for people affected by the COVID-19 pandemic in the United States as well as to advance medical solutions.

The effects of the COVID-19 pandemic on the Company's financial results for the first quarter of 2020 can be summarized as follows: (1) higher commission revenue due to increased trading activity and a higher rate of customer accounts opened during this period; (2) lower net interest income resulting from lower benchmark interest rates and smaller aggregate margin loans extended to customers as they deleveraged; (3) higher valuation of U.S. Treasury securities and lower valuation of stocks; and (4) higher than typical customer bad debt expense.

The impact of the COVID-19 pandemic on the Company's future financial results could be significant but currently cannot be quantified, as it will depend on numerous evolving factors that currently cannot be accurately predicted, including, but not limited to the duration and spread of the pandemic; its impact on our customers, employees and vendors; governmental regulations in response to the pandemic; and the overall impact of the pandemic on the economy and society; among other factors. Any of these events could have a materially adverse effect on the Company's financial results.

Business Environment

During the quarter ended March 31, 2020 ("current quarter"), U.S. market volatility, as measured by the average Chicago Board Options Exchange Volatility Index ("VIX®"), increased significantly versus the quarter ended March 31, 2019 ("prior year quarter"). Over the course of the current quarter, the index increased from an average of 13.7 in the month of January, to 18.5 in February, and to 57.4 in March, including a high of 82.7 on March 16, 2020, as market uncertainty increased due to the unknown long-term economic impacts of the COVID-19 pandemic. In contrast, during the prior year quarter, the VIX ® moved in a much narrower average range of 14.5 to 20.0, reflecting a perception of a more stable outlook by the markets. The current quarter's historic VIX ® readings corresponded with dramatically higher trading activity. Equity market indices around the globe were predominantly down in the current quarter, with the S&P 500 Index decreasing 20%, similar to decreases in nearly all European and Asia/Pacific markets.

Among our customer base, volatility is highly correlated with customer trading activity across product types. In the current quarter, higher volatility was consistent with strong increases in trading volume worldwide. Customer options, futures and stock volumes were up 64%, 59% and 24%, respectively, and foreign exchange dollar volumes were up 58%, compared to the prior year quarter. In response to the COVID-19 pandemic, many central banks reduced their benchmark interest rates to near zero, leading to interest rate spread compression on interest-sensitive balances for banks and brokers.

U.S. interest rates, as measured by the average federal funds effective rate, decreased to 1.25% in the current quarter from 2.40% in the prior year quarter. Trends in benchmark rates of other currencies were also down. While net interest income, compared to the prior



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year quarter, benefitted from higher balances in our interest earning assets, this was partially offset by a relatively flat yield curve that continues to limit our opportunities to earn more net interest income on interest-sensitive assets.

Despite a negative equity market environment that saw indices decline in markets across the globe, customer account growth was unusually robust, with total customer accounts increasing 22% from the prior year quarter to 760 thousand. The rise, which was driven by a large increase in individual accounts worldwide, may reflect that individuals who are now at home under COVID-19 related restrictions seek to use their available time productively. Customer equity increased 9% to $160.7 billion as healthy inflows from customers continued, despite the fall in securities markets, which negatively impacted the value of their investments. Institutional customers, such as hedge funds, mutual funds, introducing brokers, proprietary trading groups and financial advisors, comprised approximately 48% of total accounts as of March 31, 2020, versus 51% in the prior year quarter. Strong growth in our individual segment, which was up 29%, and slower, though still positive, growth in our institutional segments accounted for this difference. Customers continue to seek our superior technology and execution capabilities, and also our ability to give them global market access.

The following is a summary of the key profit drivers that affect our business and how they compared to the prior year quarter:

Global trading volumes. According to industry data, average daily volumes in U.S. exchange-listed equity-based options increased by 46%, in U.S. futures by 45%, and in U.S. listed cash equities by 38%, compared to the prior year quarter. As noted above, the current quarter showed a significant increase in trading activity with numerous spikes in volatility, compared to prior year quarter, which positively affected industry and Company transaction revenues. Note that while options, futures and U.S. cash equities volumes represent most of our volumes and are readily comparable measures, they reflect only a portion of the global volumes that generate our commission revenue. See "Trading Volumes and Customer Statistics" below in this Item 2 for additional details regarding our trade volumes, contract and share volumes, and customer statistics.

Volatility. Average U.S. market volatility, as measured by the VIX ®, increased 84% to 30.7 in the current quarter, from 16.7 in the prior year quarter, spiking to 82.7 on March 16, 2020. Higher volatility improves our performance because it generally corresponds to higher trading volumes. In the current quarter, as the VIX ® rose, industry trading activity increased, and our customer trading activity rose commensurately.

Interest Rates. The U.S. Federal Reserve conducted a series of reductions in the target federal funds rate in the current quarter, ending with rates at or near zero, while rates in many other currencies followed suit, with the exception of countries where rates were already zero or negative. Decreases in benchmark rates can lead to lower net interest income and a narrower net interest margin. As our margin balances are tied to benchmark rates, declining interest rates reduce the interest we receive on our customer margin balances. Falling rates also reduce the interest we earn on our segregated cash, the majority of which is invested in U.S. government securities and related instruments. Lower rates also reduce our interest expense, as we pay interest to customers when the federal funds effective rate is above 0.50%. At near zero interest rates, we continue to offer among the lowest rates on our margin borrowings. We believe our low rates on margin borrowings are important factors that attract customers to our platform.

While the interest we pay on customer cash balances and the interest we earn on customer margin loans is based on fixed spreads around benchmark rates, additional net interest income is earned on lower or non-interest-bearing customer balances, e.g., on securities accounts with less than $100,000 in equity, and on rising balances. Net interest income increased compared to the prior year quarter primarily due to rising average customer credit balances, up 17% in the current quarter, driven by a strong inflow of new accounts and position liquidations by customers toward the end of the quarter. This was partially offset by average customer margin loan balances rising more slowly than customer credit balances. Margin loan balances rose 6% compared to the prior year quarter, as new account growth was partly countered by our customers' reduced appetite for leverage.

Currency fluctuations. As a global electronic broker trading on exchanges around the world in multiple currencies, we are exposed to foreign currency risk. We actively manage this exposure by keeping our net worth in proportion to a defined basket of 14 currencies we call the "GLOBAL" to diversify our risk and to align our hedging strategy with the currencies that we use in our business. Because we report our financial results in U.S. dollars, the change in the value of the GLOBAL versus the U.S. dollar affects our earnings. During the current quarter the value of the GLOBAL, as measured in U.S. dollars, decreased 0.97% compared to its value as of December 31, 2019, which had a negative impact on our comprehensive earnings for the current quarter.

A discussion of our approach for managing foreign currency exposure is contained in Part I, Item 3 of this Quarterly Report on Form 10-Q entitled "Quantitative and Qualitative Disclosures about Market Risk."

Financial Overview

In the fourth quarter of 2019, we introduced the reporting of non-GAAP financial measures, which exclude certain items that may not be indicative of our core operating results and business outlook and may be useful in evaluating the operating performance of our business and provide a better comparison of our results in the current period to those in prior and future periods. See the "Non-GAAP Financial Measures" section below in this Item 2 for additional details.



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First Quarter Results: Diluted earnings per share were $0.60 for the current quarter, compared to diluted earnings per share of $0.64 for the prior year quarter. Adjusted diluted earnings per share were $0.69 for the current quarter, compared to adjusted diluted earnings per share of $0.55 for the prior year quarter. The calculation of diluted earnings per share is detailed in Note 4 - "Equity and Earnings per Share" to the unaudited condensed consolidated financial statements in Part 1, Item 1 of this Quarterly Report on Form 10-Q.

For the current quarter, our net revenues were $532 million and income before income taxes was $308 million, compared to net revenues of $558 million and income before income taxes of $339 million in the prior year quarter. Adjusted net revenues were $581 million and adjusted income before income taxes was $357 million, compared to adjusted net revenues of $468 million and adjusted income before income taxes of $291 million in the prior year quarter.

The financial highlights for the current quarter were:

?Commission revenue showed strong growth, increasing $96 million, or 55%, from the prior year quarter on higher customer trading volume in an environment of high market volatility resulting from the COVID-19 pandemic.

?Net interest income increased $10 million, or 4%, from the prior year quarter as average customer credit balances and average customer margin loan balances increased from the prior year quarter, partially offset by a lower average federal funds effective rate, which decreased to 1.25% from 2.40% in the prior year quarter.

?Other income decreased $135 million from the prior year quarter mainly comprised of (1) $111 million related to our strategic investment in Up Fintech Holding Limited ("Tiger Brokers"), which swung to an $8 million mark-to-market loss in the current quarter from a $103 million mark-to-market gain in the prior year quarter; and (2) $30 million related to our currency diversification strategy, which lost $49 million in the current quarter compared to a loss of $19 million in the prior year quarter.

?Customer bad debt expense decreased $36 million due to a $7 million expense in the current quarter, mainly from the extraordinarily volatile markets, compared to a $43 million expense in the prior year quarter related to margin lending on a particular security listed on a major U.S. exchange that lost a substantial amount of its value in a very short timeframe.

?58% pretax profit margin for this quarter, down from 61% in the year-ago quarter. Adjusted pretax profit margin for this quarter was 61%, down from 62% in the year-ago quarter.

?Total equity was $8.1 billion.

In connection with our currency diversification strategy (i.e., GLOBALs) as of March 31, 2020, approximately 29% of our equity was denominated in currencies other than the U.S. dollar. In the current quarter, our currency diversification strategy decreased our comprehensive earnings by $87 million (compared to a decrease of $21 million in the prior year quarter), as the U.S. dollar value of the GLOBAL decreased by approximately 0.97%, compared to its value as of December 31, 2019. The effects of our currency diversification strategy are reported as (1) a component of other income (loss of $49 million) in the consolidated statement of comprehensive income and (2) other comprehensive income ("OCI") (loss of $38 million) in the consolidated statement of financial condition and the consolidated statement of comprehensive income. The full effect of the GLOBAL is captured in comprehensive income.

Subsequent event

On April 20, 2020 the energy markets exhibited extraordinary price activity in the New York Mercantile Exchange ("NYMEX") West Texas Intermediate Crude Oil contract. The price of the May 2020 contract dropped to an unprecedented negative price of $37.63. This price was the basis for determining the settlement price for cash-settled contracts traded on the CME Globex and also for a separate, expiring cash-settled futures contract listed on the Intercontinental Exchange Europe ("ICE Europe"). Several of the Company's customers held long positions in these CME and ICE Europe contracts, and as a result they incurred losses, including losses in excess of the equity in their accounts. The Company fulfilled the required variation margin settlements with the respective clearinghouses on behalf of its customers. While the Company originally recognized an aggregate provisionary loss of approximately $88 million, the Company has since determined to compensate certain affected customers in connection with their losses resulting from the contracts settling at a price below zero. As a result, the Company will recognize a revised aggregate loss of approximately $104 million. The Company does not believe that this loss will have a material effect on its financial condition.




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Certain Trends and Uncertainties

We believe that our current operations may be favorably or unfavorably impacted by the following trends that may affect our financial condition and results of operations:

?The COVID-19 pandemic has precipitated unprecedented market conditions with equally unprecedented social and community challenges. The impact of the COVID-19 pandemic on the Company's future financial results could be significant but currently cannot be quantified, as it will depend on numerous evolving factors that currently cannot be accurately predicted, including, but not limited to the duration and spread of the pandemic; its impact on our customers, employees and vendors; governmental regulations in response to the pandemic; and the overall impact of the pandemic on the economy and society; among other factors.

•Retail participation in the equity markets has fluctuated over the past few years due to investor sentiment, market conditions and a variety of other factors. Retail transaction volumes may not be sustainable and are not predictable.

?Additional consolidation among market centers may adversely affect the value of our IB SmartRoutingSM software.

•Benchmark interest rates have fluctuated over the past years due to economic conditions. Changes in interest rates may not be predictable.

?Fiscal and/or monetary policy may change and impact the financial services business and securities markets.

?Price competition among broker-dealers may continue to intensify.

•Scrutiny of equity and options market makers, hedge funds and soft dollar practices by regulatory and legislative authorities has increased. New legislation or modifications to existing regulations and rules could occur in the future.

•Our remaining market making activity will continue to be impacted by market structure changes, market conditions, the level of automation of competitors, and the relationship between actual and implied volatility in the equities markets.

See "Risk Factors" in Part I, Item 1A of our Annual Report on Form 10-K, filed with the SEC on February 28, 2020, and elsewhere in this report for a discussion of other risks that may affect our financial condition and results of operations.




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Trading Volumes and Customer Statistics



The following tables present historical trading volumes and customer statistics
for our business. Trading volumes are the primary driver of our commission
revenue. Information on our net interest income can be found elsewhere in this
report.

TRADE VOLUMES:

(in 000's, except %)

         Cleared          Non-Cleared                                               Avg. Trades
        Customer       %     Customer       %  Principal       %     Total       %     per U.S.
Period    Trades  Change       Trades  Change     Trades  Change    Trades  Change  Trading Day
2017    265,501               14,835             31,282           311,618                1,246
2018    328,099      24%      21,880      47%    18,663    (40%)  368,642      18%       1,478
2019    302,289     (8%)      26,346      20%    17,136     (8%)  345,771     (6%)       1,380

1Q2019   75,935                6,669              4,342            86,946                1,425
1Q2020  128,564      69%      11,373      71%     4,879      12%  144,816      67%       2,336

4Q2019   73,291                6,284              4,204            83,779                1,330
1Q2020  128,564      75%      11,373      81%     4,879      16%  144,816      73%       2,336


CONTRACT AND SHARE VOLUMES:

(in 000's, except %)

TOTAL

            Options       %  Futures (1)       %        Stocks       %
Period  (contracts)  Change  (contracts)  Change      (shares)  Change
2017       395,885              124,123           220,247,921
2018       408,406       3%     151,762      22%  210,257,186     (5%)
2019       390,739     (4%)     128,770    (15%)  176,752,967    (16%)

1Q2019      90,242               31,142            51,258,862
1Q2020     138,206      53%      49,204      58%   62,298,036      22%

4Q2019     100,520               29,078            39,391,536
1Q2020     138,206      37%      49,204      69%   62,298,036      58%


ALL CUSTOMERS

            Options       %  Futures (1)       %        Stocks       %
Period  (contracts)  Change  (contracts)  Change      (shares)  Change
2017       293,860              118,427           213,108,299
2018       358,852      22%     148,485      25%  198,909,375     (7%)
2019       349,287     (3%)     126,363    (15%)  167,826,490    (16%)

1Q2019      78,604               30,502            48,416,643
1Q2020     128,842      64%      48,437      59%   59,897,045      24%

4Q2019      91,562               28,630            37,988,125
1Q2020     128,842      41%      48,437      69%   59,897,045      58%


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(1)Futures contract volume includes options on futures.




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CLEARED CUSTOMERS

            Options       %  Futures (1)       %        Stocks       %
Period  (contracts)  Change  (contracts)  Change      (shares)  Change
2017       253,304              116,858           209,435,662
2018       313,795      24%     146,806      26%  194,012,882     (7%)
2019       302,068     (4%)     125,225    (15%)  163,030,500    (16%)

1Q2019      68,237               30,246            47,082,741
1Q2020     112,916      65%      47,979      59%   57,653,853      22%

4Q2019      81,468               28,307            36,969,492
1Q2020     112,916      39%      47,979      69%   57,653,853      56%


PRINCIPAL TRANSACTIONS

            Options       %  Futures (1)       %       Stocks       %
Period  (contracts)  Change  (contracts)  Change     (shares)  Change
2017       102,025                5,696            7,139,622
2018        49,554    (51%)       3,277    (42%)  11,347,811      59%
2019        41,452    (16%)       2,407    (27%)   8,926,477    (21%)

1Q2019      11,638                  640            2,842,219
1Q2020       9,364    (20%)         767      20%   2,400,991    (16%)

4Q2019       8,958                  448            1,403,411
1Q2020       9,364       5%         767      71%   2,400,991      71%


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(1)Futures contract volume includes options on futures.

CUSTOMER STATISTICS:



Year over Year                                  1Q2020    1Q2019   % Change
Total Accounts (thousands)                         760       623        22%
Customer Equity (in billions) 1                $ 160.7   $ 147.6         9%

Cleared DARTs (thousands)                        1,301       757        72%
Total Customer DARTs (thousands)                 1,454       848        71%

Cleared Customers Commission per Cleared Commissionable Order 2 $ 3.30 $ 3.68 (10%) Cleared Avg. DART per Account (Annualized) 453 311 46% Net Revenue per Avg. Account (Annualized) $ 3,069 $ 2,961 4%




Consecutive Quarters                            1Q2020    4Q2019   % Change
Total Accounts (thousands)                         760       690        10%
Customer Equity (in billions) 1                $ 160.7   $ 174.1       (8%)

Cleared DARTs (thousands)                        1,301       719        81%
Total Customer DARTs (thousands)                 1,454       797        82%

Cleared Customers Commission per Cleared Commissionable Order 2 $ 3.30 $ 3.63 (9%) Cleared Avg. DART per Account (Annualized) 453 266 70% Net Revenue per Avg. Account (Annualized) $ 3,069 $ 2,801 10%




________________________

(1)Excludes non-customers.

(2)Commissionable Order - a customer order that generates commission revenue.



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Results of Operations

The below table presents our consolidated results of operations for the periods indicated. The period-to-period comparisons below of financial results are not necessarily indicative of future results.



                                                       Three Months Ended March 31,
                                                          2020               2019

                                                    (in millions, except share and per
                                                              share amounts)
Revenues
Commissions                                         $            269    $          173
Other fees and services1                                          38                35
Other income (loss)2                                             (31)              104
Total non-interest income                                        276               312

Interest income                                                  369               408
Interest expense                                                (113)             (162)
Total net interest income                                        256               246
Total net revenues                                               532               558

Non-interest expenses
Execution, clearing and distribution fees                         77                61
Employee compensation and benefits                                80                71
Occupancy, depreciation and amortization                          17                14
Communications                                                     6                 6
General and administrative                                        37                24
Customer bad debt                                                  7                43
Total non-interest expenses                                      224               219
Income before income taxes                                       308               339
Income tax expense                                                18                15
Net income                                                       290               324
Less net income attributable to noncontrolling
interests                                                        244               275
Net income available for common stockholders        $             46    $           49

Earnings per share
Basic                                               $            0.60   $          0.65
Diluted                                             $            0.60   $          0.64

Weighted average common shares outstanding
Basic                                                     76,751,168        75,101,062
Diluted                                                   77,568,464        75,977,511

Comprehensive income
Net income available for common stockholders        $              46   $            49
Other comprehensive income
Cumulative translation adjustment, before income
taxes                                                             (7)               (1)
Income taxes related to items of other
comprehensive income                                                -                 -
Other comprehensive income (loss), net of tax                     (7)               (1)
Comprehensive income available for common
stockholders                                        $              39   $            48

Comprehensive income attributable to
noncontrolling interests
Net income attributable to noncontrolling
interests                                           $             244   $           275
Other comprehensive income - cumulative
translation adjustment                                           (31)               (1)
Comprehensive income attributable to
noncontrolling interests                            $             213   $           274



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____________________________

(1)Includes market data fees, account activity fees, risk exposure fees, order flow income from options exchange-mandated programs, and revenues from other fees and services. ?

(2)Includes gains (losses) from principal transactions; the impact of our currency diversification strategy; gains (losses) from our equity method investments, and other revenues not directly attributable to our core business offerings.

Three Months Ended March 31, 2020 ("current quarter") compared to the Three Months Ended March 31, 2019 ("prior year quarter")

Net Revenues

Total net revenues, for the current quarter, decreased $26 million, or 5%, compared to the prior year quarter, to $532 million. The decrease in net revenues was primarily due to lower other income, partially offset by higher commissions, net interest income and other fees and services.

Commissions

Commissions, for the current quarter, increased $96 million, or 55%, compared to the prior year quarter, to $269 million, driven by higher customer trading volumes in options, futures and stocks. Total customer options and futures contract and stock share volumes increased 64%, 59% and 24%, respectively, compared to the prior year quarter. The increase in customer trading volumes across all product types was in line with higher volatility associated with the COVID-19 pandemic in the current quarter as compared to the prior year quarter. Total DARTs for cleared and execution-only customers, for the current quarter, increased 71% to 1.45 million, compared to 848 thousand for the prior year quarter. DARTs for cleared customers, i.e., customers for whom we execute trades, as well as clear and carry positions, for the current quarter, increased 72% to 1.30 million, compared to 757 thousand for the prior year quarter. Average commission per commissionable order for cleared customers, for the current quarter, decreased 10% to $3.30, compared to $3.68 for the prior year quarter, reflecting smaller average order sizes in stocks, futures and foreign exchange and higher in options.

Other Fees and Services

Other fees and services, for the current quarter, increased $3 million, or 9%, compared to the prior year quarter, to $38 million, driven by a $2 million increase in payments for order flow income from options exchange-mandated programs, and increases of $1 million in each of market data fee income and FDIC sweep fee income, partially offset by a $1 million decrease in account activity fee income.

Other Income

Other income, for the current quarter, decreased $135 million compared to the prior year quarter, to a loss of $31 million, mainly comprised of (1) $111 million related to our strategic investment in Tiger Brokers, which swung to an $8 million mark-to-market loss in the current quarter from a $103 million mark-to-market gain in the prior year quarter; and (2) $30 million related to our currency diversification strategy, which lost $49 million in the current quarter compared to a loss of $19 million in the prior year quarter; partially offset by (3) $6 million related our U.S. government securities portfolio, on which we recorded an $11 million net mark-to-market gain in the current quarter compared to a $5 million net mark-to-market gain in the prior year quarter.

A discussion of our approach to managing foreign currency exposure is contained in Part I, Item 3 of this Quarterly Report on Form 10-Q entitled "Quantitative and Qualitative Disclosures about Market Risk."

Interest Income and Interest Expense

Net interest income (interest income less interest expense), for the current quarter, increased $10 million, or 4%, compared to the prior year quarter, to $256 million. The increase in net interest income was driven by higher average customer credit balances and higher average customer margin loan balances, partially offset by lower benchmark interest rates.

Net interest income on customer balances, for the current quarter, increased $3 million, compared to the prior year quarter, driven by an $8.6 billion increase in average customer credit balances, a portion of which was invested in interest-bearing U.S. government securities, and a $1.4 billion increase in average customer margin loans, mostly offset by a 1.15% decrease in the average federal funds effective rate to 1.25% from 2.40% in the prior year quarter. See the "Business Environment" section above in this Item 2 for a further discussion about the change in interest rates in the current quarter.




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We earn income on securities loaned and borrowed to support customer long and short stock holdings in margin accounts. In addition, our Stock Yield Enhancement Program provides an opportunity for customers with fully-paid stock to allow us to lend it out. We pay customers a rebate on the cash collateral generally equal to 50% of the income we earn from lending the shares. We place cash collateral securing the loans in the customer's account.

In the current quarter, average securities borrowed increased 1%, to $3.8 billion and average securities loaned increased 20%, to $4.5 billion, compared to the prior year quarter. Net interest earned from securities lending is affected by the level of demand for securities positions held by our customers. During the current quarter, net interest earned from securities lending transactions increased $10 million, or 19%, compared to the prior year quarter, as we satisfied the demand for more hard-to-borrow securities that investors were looking to sell short. It should be noted that securities lending transactions entered into to support customer activity may produce interest income (expense) that is offset by interest expense (income) related to customer balances.

The Company measures return on interest-earning assets using net interest margin ("NIM"). NIM is computed by dividing the annualized net interest income by the average interest-earning assets for the period. Interest-earning assets consist of cash and securities segregated for regulatory purposes (including U.S. government securities and securities purchased under agreements to resell), customer margin loans, securities borrowed, other interest-earning assets (solely firm assets) and customer cash balances swept into FDIC insured banks as part of our Insured Bank Deposit Sweep Program. Interest-bearing liabilities consist of customer credit balances, securities loaned, and other interest-bearing liabilities.

Yields are generally a reflection of benchmark interest rates in each currency in which the Company and its customers hold cash balances. Because a substantial portion of customer cash and margin loans are denominated in currencies other than the U.S. dollar, changes in U.S. benchmark interest rates do not impact the total amount of segregated cash and securities, customer margin loans and customer credit balances. Furthermore, because interest, when benchmark rates are at higher levels, is paid only on eligible cash credit balances (i.e., balances over $10 thousand or equivalent, in securities accounts with over $100 thousand in equity, and in smaller accounts at reduced rates), changes in benchmark interest rates are not passed through to the total amount of customer credit balances. Finally, the Company's policies with respect to currencies with negative interest rates impact the yields on segregated cash and customer credit balances as effective interest rates in those currencies fluctuate.

Generally, as benchmark interest rates rise, a larger portion of the interest earned on securities lending transactions is reported as net interest income on "Segregated cash and securities, net" instead of "Securities borrowed and loaned, net" because interest earned on cash collateral held in specially designated bank accounts for the benefit of customers, in accordance with the U.S. customer protection rules, increases.




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The table below presents net interest income information corresponding to
interest-earning assets and interest-bearing liabilities for the periods
indicated.

                                           Three Months Ended March 31,
                                            2020                      2019

                                                   (in millions)
Average interest-earning assets
Segregated cash and securities        $        33,864               $ 25,621
Customer margin loans                          27,096                 25,660
Securities borrowed                             3,816                  3,779
Other interest-earning assets                   5,668                  5,049
FDIC sweeps 1                                   2,532                  1,839
                                      $        72,976               $ 61,948

Average interest-bearing liabilities
Customer credit balances              $        58,499               $ 49,875
Securities loaned                               4,529                  3,779
Other interest-bearing liabilities                618                     12
                                      $        63,646               $ 53,666

Net Interest income
Segregated cash and securities, net   $            106              $    136
Customer margin loans 2                            139                   174
Securities borrowed and loaned, net                 62                    52
Customer credit balances, net 2                   (69)                  (137)
Other net interest income 1/3                      26                     30
Net interest income 3                 $           264               $    255

Net interest margin ("NIM")                      1.45%                  1.67%

Annualized Yields
Segregated cash and securities                   1.26%                  2.15%
Customer margin loans                            2.06%                  2.75%
Customer credit balances                         0.47%                  1.11%


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(1)Represents the average amount of customer cash swept into FDIC-insured banks as part of our Insured Bank Deposit Sweep Program. This item is not recorded in the Company's condensed consolidated statements of financial condition. Income derived from program deposits is reported in other net interest income in the table above. ?

(2)Interest income and interest expense on customer margin loans and customer credit balances, respectively, are calculated on daily cash balances within each customer's account on a net basis, which may result in an offset of balances across multiple account segments (e.g., between securities and commodities segments).

(3)Includes income from financial instruments that has the same characteristics as interest, but is reported in other fees and services and other income in the Company's consolidated statements of comprehensive income. For the three months ended March 31, 2020 and 2019, $4 million and $3 million were reported in other fees and services, respectively, and $4 million and $6 million were reported in other income, respectively. ?



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Non-Interest Expenses

Non-interest expenses, for the current quarter, increased $5 million, or 2%, compared to the prior year quarter, to $224 million, mainly due to a $16 million increase in execution, clearing and distribution fees; a $13 million increase in general and administrative expenses; a $9 million increase in employee compensation and benefits; and a $3 million increase in occupancy expenses; partially offset by a $36 million decrease in customer bad debt expense. As a percentage of total net revenues, non-interest expenses were 42% for the current quarter and 39% for the prior year quarter.

Execution, Clearing and Distribution Fees

Execution, clearing and distribution fees, for the current quarter, increased $16 million, or 26%, compared to the prior year quarter, to $77 million, driven by higher trade volumes, as total customer options and futures contract and stock share volumes increased 64%, 59% and 24%, respectively, compared to the prior year quarter.

Employee Compensation and Benefits

Employee compensation and benefits expenses, for the current quarter, increased $9 million, or 13%, compared to the prior year quarter, to $80 million, associated with a 17% increase in the average number of employees to 1,673, for the current quarter, compared to 1,436 for the prior year quarter. We continued to add staff in customer service, legal and compliance, and software development. As we continue to grow, our focus on automation has allowed us to maintain a relatively small staff. As a percentage of total net revenues, employee compensation and benefits expenses were 15% for the current quarter and 13% for the prior year quarter.

Occupancy, Depreciation and Amortization

Occupancy, depreciation and amortization expenses, for the current quarter, increased $3 million, or 21%, compared to the prior year quarter, to $17 million, mainly due to higher costs related to the expansion of our physical space for both offices and data centers. As a percentage of total net revenues, occupancy, depreciation and amortization expenses were 3% for both the current quarter and the prior year quarter.

Communications

Communications expenses, for the current quarter, were unchanged, compared to the prior year quarter at $6 million.

General and Administrative

General and administrative expenses, for the current quarter, increased $13 million, or 54%, compared to the prior year quarter, to $37 million, mainly due to higher professional services fees and expenses related to legal and regulatory matters. As a percentage of total net revenues, general and administrative expenses were 7% for the current quarter and 4% for the prior year quarter.

Customer Bad Debt

Customer bad debt expense, for the current quarter, decreased $36 million, compared to the prior year quarter, to $7 million, due to the unusually volatile markets, compared to $43 million in the prior year quarter related to margin lending on a particular security listed on a major U.S. exchange that lost a substantial amount of its value in a very short timeframe, as described in Note 13 - "Commitments, Contingencies, and Guarantees" to the unaudited condensed consolidated financial statements in Part I, Item 1 of this Quarterly Report on Form 10-Q.




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