May 2020
Institutional
Presentation
Important Disclosure
THE INFORMATION CONTAINED IN THIS PRESENTATION IS CONFIDENTIAL INFORMATION. ACCORDINGLY, THE INFORMATION INCLUDED HEREIN MAY NOT BE REFERRED TO, QUOTED OR OTHERWISE DISCLOSED BY YOU. IN REVIEWING THIS INFORMATION, YOU ARE ACKNOWLEDGING THE CONFIDENTIAL NATURE OF THIS INFORMATION AND ARE AGREEING TO ABIDE BY THE TERMS OF THIS DISCLAIMER. THIS CONFIDENTIAL INFORMATION IS BEING MADE AVAILABLE TO EACH RECIPIENT SOLELY FOR ITS INFORMATION AND IS SUBJECT TO AMENDMENT.
This presentation is prepared by XP Inc. (the "Company," "we" or "our"), is solely for informational purposes and is strictly private and confidential. This presentation does not constitute a prospectus and does not constitute an offer to sell or the solicitation of an offer to buy any securities. In addition, this document and any materials distributed in connection with this presentation are not directed to, or intended for distribution to or use by, any person or entity that is a citizen or resident or located in any locality, state, country or other jurisdiction where such distribution, publication, availability or use would be contraryto law or regulation or which would require anyregistration or licensing within such jurisdiction.
You and your directors, officers, employees, agents and affiliates must hold this presentation and any oral information provided in connection with this presentation in strict confidence and may not communicate, reproduce, distribute or disclose it to any other person, or refer to it publicly, in whole or in part at any time except with our prior written consent. If you are not the intended recipientof this presentation, please delete and destroy all copies immediately.
This presentation was prepared by the Company. Neither the Company nor any of its affiliates, officers, employees or agents, make any representation or warranty, express or implied, in relation to the fairness, reasonableness, adequacy, accuracy or completeness of the information, statements or opinions, whichever their source, contained in this presentation or any oral information provided in connection herewith, or any data it generates and accept no responsibility, obligation or liability (whether direct or indirect, in contract, tort or otherwise) in relation to any of such information. The information and opinions contained in this presentation are provided as at the date of this presentation, are subject to change without notice and do not purport to contain all information that may be required to evaluate the Company. The information in this presentation is in draft form and has not been independently verified. The Company and its affiliates, officers, employees and agents expressly disclaim any and all liability which may be based on this presentation and any errors therein or omissions therefrom. Neither the Company nor any of its affiliates, officers, employees or agents makes any representation or warranty, express or implied, as to the achievement or reasonableness of future projections, management targets, estimates, prospects or returns, if any.
The information contained in this presentation does not purport to be comprehensive and has not been subject to any independent audit or review. Certain of the financial information as of and for the periods ended December 31, 2018, 2017 and 2016 has been derived from audited financial statements and all other financial information has been derived from unaudited interim financial statements. A significant portion of the information contained in this presentation is based on estimates or expectations of the Company, and there can be no assurance that these estimates or expectations are or will prove to be accurate. The Company's internal estimates have not been verified by an external expert, and the Company cannot guarantee that a third party using different methods to assemble, analyze or compute market information and data would obtain or generatethe same results.
Statements in the presentation, including those regarding the possible or assumed future or other performance of the Company or its industry or other trend projections, constitute forward-looking statements. These statements are generally identified by the use of words such as "anticipate," "believe," "could," "expect," "should," "plan," "intend," "estimate" and "potential," among others. By their nature, forward-looking statements are necessarily subject to a high degree of uncertainty and involve known and unknown risks, uncertainties, assumptions and other factors because they relate to events and depend on circumstances that will occur in the future whether or not outside the control of the Company. Such factors may cause actual results, performance or developments to differ materially from those expressed or implied by such forward-looking statements and there can be no assurance that such forward-looking statements will prove to be correct. These risks and uncertainties include factors relating to: (1) general economic, financial, political, demographic and business conditions in Brazil, as well as any other countries we may serve in the future and their impact on our business; (2) fluctuations in interest, inflation and exchange rates in Brazil and any other countries we may serve in the future; (3) competition in the financial services industry; (4) our ability to implement our business strategy; (5) our ability to adapt to the rapid pace of technological changes in the financial services industry; (6) the reliability, performance, functionality and quality of our products and services and the investment performance of investment funds managed by third parties or by our asset managers; (7) the availability of government authorizations on terms and conditions and within periods acceptable to us; (8) our ability to continue attracting and retaining new appropriately-skilled employees; (9) our capitalization and level of indebtedness; (10) the interests of our controlling shareholders; (11) changes in government regulations applicable to the financial services industry in Brazil and elsewhere; (12) our ability to compete and conduct our business in the future; (13) the success of operating initiatives, including advertising and promotional efforts and new product, service and concept development by us and our competitors; (14) changes in consumer demands regarding financial products, customer experience related to investments and technological advances, and our ability to innovate to respond to such changes; (15) changes in labor, distribution and other operating costs; (16) our compliance with, and changes to, government laws, regulations and tax matters that currently apply to us; (17) other factors that may affect our financial condition, liquidity and results of operations. Accordingly, you should not place undue reliance on forward-looking statements. The forward-looking statements included herein speak only as at the date of this presentation and the Company does not undertake any obligation to update these forward-looking statements. Past performance does not guarantee or predict future performance. Moreover, the Company and its affiliates, officers, employees and agents do not undertake any obligation to review, update or confirm expectations or estimates or to release any revisions to any forward-looking statements to reflect events that occur or circumstances that arise in relation to the content of the presentation. You are cautioned not to unduly rely on such forward-looking statements when evaluating the information presented and we do not intend to update any of these forward-lookingstatements.
Market data and industry information used throughout this presentation are based on management's knowledge of the industry and the good faith estimates of management. The Company also relied, to the extent available, upon management's review of industry surveys and publications and other publicly available information prepared by a number of third party sources. All of the market data and industry information used in this presentation involves a number of assumptions and limitations, and you are cautioned not to give undue weight to such estimates. Althoughthe Company believes that these sources are reliable, there can be no assurance as to the accuracy or completenessof this information, and the Company has not independently verified this information.
The contents hereof should not be construed as investment, legal, tax or other advice and you should consult your own advisers as to legal, business, tax and other related matters concerning an investment in the Company. The Company is not acting on your behalf and does not regard you as a customer or a client. It will notbe responsible to you for providingprotectionsafforded to clients or for advising you on the relevant transaction.
This presentation also includes certain non-GAAP financial information. We believe that such information is meaningful and useful in understanding the activities and business metrics of the Company's operations. We also believe that these non-GAAP financial measures reflect an additional way of viewing aspects of the Company's business that, when viewed with our International Financial Reporting Standards ("IFRS") results, as issued by the International Accounting Standards Board, provide a more complete understanding of factors and trends affecting the Company's business. Further, investors regularly rely on non-GAAP financial measures to assess operating performance and such measures may highlight trends in the Company's business that may not otherwise be apparent when relying on financial measures calculated in accordance with IFRS. We also believe that certain non-GAAP financial measures are frequently used by securities analysts, investors and other interested parties in the evaluation of public companies in the Company's industry, many of which present these measures when reporting their results. The non-GAAP financial information is presented for informational purposes and to enhance understanding of the IFRS financial statements. The non-GAAP measures should be considered in addition to results prepared in accordance with IFRS, but not as a substitute for, or superior to, IFRS results. As other companies may determine or calculate this non-GAAP financial information differently, the usefulness of these measures for comparative purposes is limited. A reconciliation of such non-GAAP financial measures to the nearest GAAP measure is included in this presentation.
2
Index
01
02
03
XP Overview
Our Business
Financial Highlights
04 COVID-19 Update
1 XP Overview
XP At-a-Glance
2.0+ million | 3 | 600+ |
Active Clients | Retail Brands | Investment |
Products |
6,88772
IFAs | NPS |
R$366 billion | R$6.4 billion | R$1.3 billion |
AUC | LTM | LTM |
Revenue | Adj. Net Income |
Note: Data as of 1Q20
5
Our History
2001-2008 | 2009-2015 | 2016 Onwards | ||||
Building Pillars | Developing Scale | Boosting Growth | ||||
• | Beginning as an IFA | • | #1 in B3 volume ranking | • | #1 Independent broker in Brazil | |
• | Inception of XP Educação | • | Creation of the insurance brokerage | • | Acquisition of Rico (2nd largest) | |
• | Start of XP Asset Management | • Beginning of XP Investments (Miami and NY) | • | Investment by Itaú (2018), endorsing | ||
• | Acquisition of Clear, Interfloat, UM and | |||||
• | Acquisition of a broker-dealer | XP's disruptive business model | ||||
InfoMoney | • | |||||
• | Beginning of open platform business model | • | International expansion to Europe | |||
PE investments by Actis (2010) and GA & | ||||||
• | New businesses (insurance and bank) | |||||
Dynamo (2012) | ||||||
• | IPO in Nasdaq | |||||
6
Corporate Governance
32.5% voting rights | 8.6% voting rights |
46.1% total shares | 13.6% total shares |
XP Controle
54.8% voting rights
23.1% total shares
Board of Directors
Guilherme Benchimol - CEO
9 Executive Directors
Free Float
0.5% voting rights | 3.6% voting rights |
2.1% total shares | |
15.1% total shares | |
Audit Committee
Executive Committees
Compliance & | Compensation | Strategic | Risk | Security | MLP1 | Treasury | Funds | Credit | ||||||||
Ethics | Products | |||||||||||||||
External Auditors
Regulators
Source: XP Inc, data as of March 31, 2020
1 Equivalent to money laundering prevention and terrorism funding combat | 7 |
2 Our Business
Brazilian Financial Industry: The Problem
Concentrated market structure favored high costs, poor service and a limited product offering
90% ~R$ 8,605bn
Investment Assets
Bank 1
Bank 2
Bank 3
Bank 4
Bank 5
78% | ~R$ 2,745bn | 99% | ~R$ 635bn | 80% | ~R$ 284bn | 92% | ~R$ 933bn | 56% | ~R$ 5,419bn | 80% | ~R$ 2,002bn |
Deposits | Mortgages | Credit cards | Pension Funds | Institutional asset | Consumer Loans |
(outstanding balance) | (ex. closed pension) | management | |||
share of top 5 banks
BRAZILIAN MARKET STRUCTURE
R$487bn Revenue TAM
70% ~R$ 1,468bn
Corporate Loans
Bank 1
Bank 2
Bank 3
Bank 4
Bank 5
Conflicts of interest | High credit | Low savings | High fees | Limited | Restricted Investment | Restricted | Hidden |
spread | yield | assortment | Advisory | credit | fees | ||
Source: Oliver Wyman, Anbima, Brazilian Central Bank
Low NPS
Market data as of December 31, 2019 | 9 |
Brazilian Investments Industry: The Size of the Opportunity
Assets are increasingly migrating away from traditional banks
Evolution of Investment Assets in Brazil
(R$tn)
Proportion of Investment Held by Non-Bank Institutions
10%
CAGR
13.8
87%
8.6
10.4
Migration
Away from
4.7% | …With Plenty of |
XP Market Share | Room to Grow |
7.7Banks…
30%
CAGR
3.5
0.9
2019 | 2024 |
in investments (2019)
25%
10%
2019 | 2024 | 2016 |
Source: Industry report prepared by Oliver Wyman
¹Considers non-banks share of 10% of investments assets size in Brazil in 2019 , as estimated by Oliver Wyman, and 25% in 2024 | 10 |
How XP is Disrupting the Financial Market in Brazil
Unique business model which was built based on client-centricity and financial education
1) MISSION-DRIVEN CULTURE | 2) SELF-REINFORCING | 3) SUPERIOR PRODUCT & | ||
ECOSYSTEM | SERVICES PLATFORM | |||
Improving people's lives: | Powerful network effects: | Open platform with 600+ |
customer centric | Retail + Institutional + Issuers + | products in all asset classes |
Digital Content |
NPS
72
- DIFFERENTIATED TECHNOLOGY
Proprietary cloud-based platform that allows us to innovate quickly, compete effectively and operate efficiently
Note: NPS, is an independent widely known survey methodology that measures the willingness of customers to recommend a Company's products and services. The NPS calculation as of a given date reflects the average of the answers
in the previous six months. | 11 |
1) Mission-Driven Culture: Our Purpose and Values
Our strong values and audacious quantitative goals create a dynamic and meritocratic environment
Our Purpose is to transform the financial market to improve people's lives
DREAM BIG | OPEN MINDED | ENTREPRENEURIAL SPIRIT |
We want people who | We change our minds and | Sense of ownership is what |
make impossible | stop projects fast. There | drives everyone to engage in |
missions possible and | is no absolute truth | our lifetime project |
are motivated by tough | ||
challenges |
12
2) Our Self-Reinforcing Ecosystem
All stakeholders benefit from network effects
RETAIL
XP Wealth Services
XP Educação | |
XP Research | |
DIGITAL | Social Network |
CONTENT
XP Direct /
Online Services
Individual 6.9k IFAs
EXPERT Infomoney
Digital Influencers
INSTITUTIONAL
Dedicated Support Teams
Corporate Access
Trading Desks
Capital Market
Securities Placement
Complementary ISSUER
ServicesSERVICES
13
3) Superior Product Platform
Broad offering allows for customized asset allocation based on client suitability
MUTUAL AND | BROKERAGE |
HEDGE FUNDS | SECURITIES |
PENSION PLAN | +600 | FIXED INCOME |
AND LIFE | ||
INSURANCE | Investment Options | SECURITIES |
(not including equities and futures) |
STRUCTURED | OTHER |
INVESTMENTS | |
PRODUCTS | PRODUCTS |
14
4) Differentiated Technology
Continuous and agile improvement in client experience
~600 11 54
Employees TribesSquads
XP Genius - Our Integrated, Cloud-Based Technology Platform
App
15
How we Monetize our Business
Diversified revenues streams across four synergistic segments
RETAIL | INSTITUTIONAL | ISSUER SERVICES | DIGITAL CONTENT |
68% | 18% | 7% | 1% |
of total gross revenue | of total gross revenue | of total gross revenue | of total gross revenue |
(1Q20 LTM) | (1Q20 LTM) | (1Q20 LTM) | (1Q20 LTM) |
Management fees | Commissions | Underwriting fees | Courses |
Commissions | Spreads | Advisory fees | Advertisement |
Rebates | Placement fees | Other revenues | Events |
Spreads | Other revenues | Other revenues | |
Placement fees | |||
Other revenues |
Note : 6% of revenues come from Other Revenues | 16 |
Retail: Portfolio of Brands
Three brands catering to all investor profiles
Retail | Institutional | Issuer Services | Digital Content | |||
R$ 366bn AUC | 2.0mm+ active clients |
RETAIL BRAND
TARGET
INVESTOR
PROFILE
MID TO HIGH NET WORTH | POWER TRADERS | UPCOMING DIGITAL NATIVE |
CHANNELS | DIRECT (XP DIRECT) | IFAs | DIRECT | DIRECT |
Note: KPIs as of March 31, 2020
17
Retail: XP Direct
Clients and services segmented by wallet size
Retail | Institutional | Issuer Services | Digital Content | |||||||
DIGITAL | ON DEMAND | HIGH INCOME | UNIQUE | PRIVATE | MULTI-FAMILY |
OFFICE | |||||
NET | < 50K | 50K - 300K | 300K - 3mm | 3mm - 10mm | 10mm - 300mm | > 300mm |
WORTH (R$) |
SERVICE | ONLINE | CUSTOMER | FINANCIAL | SENIOR FINANCIAL | PRIVATE | PRIVATE |
CUSTOMER | ||||||
LEVEL | SERVICE CENTRAL | ADVISOR | ADVISOR | BANKER | BANKER | |
SERVICE |
18
Retail: IFA Network
We partner with entrepreneurs from all regions of Brazil
Retail | Institutional | Issuer Services | ||
IFAs Connect their own | Ancord1 certification and |
brands to XP and leverage on | continuous training required to |
our B2B expertise | ensure compliance with XP |
standards, specially suitability |
Constant update of open | Tech-enabled management |
product platform and | tools allow IFAs to focus on |
functionality | their core: investments |
1 National Association of Brokers and Distributors of Securities, Foreign Exchange and Commodities ("Associação Nacional das Corretoras e Distribuidoras de Títulos e
Digital Content
TREMENDOUS SCALE
6.9K IFAs
600+ OFFICES
Valores Mobiliários, Câmbio e Mercadorias"). | 19 |
Institutional Segment
Wide range of products and recognized services
Retail | Institutional | |
Issuer Services | Digital Content | |
#1 RANKING in:
- FX & Rates for BRL and LatAm products
- Bovespa Equities Ranking
- BM&F Ranking
- BM&F in equity, FX and interest rate options
- Corporate Debt trading and market making
DOMESTIC AND
INTERNATIONAL CLIENTS
- Asset Managers
- Pension Funds
- Banks and Corporate Treasuries
- Family Offices
- Insurance Companies
PRODUCTSGEOGRAPHIC EXPANSION
✓ Cash Equities | ✓ Offshore opportunity | |
✓ Stock Lending | ✓ XP's increasing recognition | |
✓ | Derivatives | enables further expansion |
- Commodities
- Corporate Bonds
- Government Bonds
- Mutual Funds
- REITs
SUPERIOR CORPORATE ACCESS | PROVIDES LIQUIDITY | BRINGS IN NEW PRODUCTS TO PLATFORM | ENHANCES DISTRIBUTION | |
Source: XP Inc., Bloomberg
20
Issuer Services
Complete capital market solutions to corporate clients
Retail | Institutional | Issuer Services | Digital Content | |||
DEBT CAPITAL | STRUCTURED FINANCE | EQUITY CAPITAL | M&A |
MARKETS | AND SECURITIZATION | MARKETS | |
•Local Debt (DCM): CRIs, CRAs, CDCS, | •Structured operations with focus on | •Financial advisory in IPOs, follow-ons, | •Generate business opportunities |
FIDCs, LFs and FIIs (REITs) | private credit | block trades and tender offers | by leveraging XP's extensive |
•International Debt: Infra debentures | •Swaps and other derivatives | institutional and retail network | |
and bonds | |||
#1 CRAs structuring | #1 FIDCs structuring | #1 Retail allocations in | |
#1 REITs structuring | and securitization | equity public offerings | |
#1 Number of IPOs | |||
structured¹ |
Source: XP Inc, Anbima, Bloomberg as of 2019 | 21 |
¹Companies doing their first ECM deals | |
Digital Content
Initiatives to attract, retain and monetize retail and institutional clients
Retail | Institutional | Issuer Services | Digital Content | |||
XP | DIGITAL | |||||||||
INFOMONEY | EDUCAÇÃO | XP RESEARCH | EVENTS | INFLUENCERS | LEADR | |||||
11mm Unique | +160 Courses | +1mm Audience | Expert: Largest | Influencers: +4mm | +950k Downloads |
Monthly Visitors1 | More than 50k | Avg. 80 Reports / | Investment Services | Followers | |
Event in Latin | |||||
58k Monthly Top 10 | Students | Month | |||
America | |||||
Google Words2 | |||||
Approximately | |||||
30,000 Attendees |
Digital content and media channels drive attractive unit economics ->Lower CAC
Note: Data as of 31 March, 2020
¹Unique monthly visitors: The sum of devices visiting the analyzed domain, within one month, 6 months average | 22 |
²Monthly Top 10 Google Words: a website's ranking for the number of first page google mentions when searching a finance related term |
3 Financial Highlights
Our KPIs
Accelerating growth at scale
Assets Under Custody - AUC (R$bn) | Active Clients¹ ('000) |
85% | 71% | ||||||||||
CAGR | CAGR | ||||||||||
+58% | +81% | ||||||||||
YoY | YoY | ||||||||||
409 | 2.039 | ||||||||||
366 | 1.702 | ||||||||||
202 | 232 | 1.126 | |||||||||
892 | |||||||||||
126 | 539 | ||||||||||
65 | 339 | ||||||||||
2016 | 2017 | 2018 | 2019 | 1Q19 | 1Q20 | 2016 | 2017 | 2018 | 2019 | 1Q19 | 1Q20 |
¹ Active clients is the total number of retail clients served through XP's brands with an AUC above R$100.00 or that have transacted at least once in the last thirty days.
24
Our Financial Performance
Powerful operating leverage
Gross Revenues (R$mm) | Adj. Net Income1 and Adj. Net Margin2 (R$mm, %) |
60% | 64% |
CAGR | CAGR |
+84% | +147% |
YoY | YoY |
5.518 | 1.074 |
3.216 | |||||||||||
428 | 491 | 415 | |||||||||
2.065 | 1.856 | ||||||||||
1.347 | 1.006 | 244 | 168 | ||||||||
2016 | 2017 | 2018 | 2019 | 1Q19 | 1Q20 | 2016 | 2017 | 2018 | 2019 | 1Q19 | 1Q20 |
19% | 22% | 17% | 21% | 18% | 24% |
Guidance: Medium-Term Revenue CAGR 35%+ | Guidance: Adj. Net Margin 18% - 22% |
Note: Adjusted Net Income and Adjusted Net Margin exclude non-recurring items and are non-GAAP metrics |
25
We Believe Our Best Cohorts Are Yet To Come
Rising inflows and share of wallet with each new cohort
Accumulated Net Inflow
R$ Million
Jan-2019 3,514
Jan-2018 2,135
Jan-2017 1,678
Jan-2016 511
Month 1
+79%
+57%
+122%
+92% | +143% |
+75% | +128% |
+112% | |
+101% | |
+57%+78%
+51%
+109% | +109% | +116% | +127% | +138% | |||
+97% | |||||||
+76% | |||||||
+44% | |||||||
6 | 12 | 18 | 24 | 30 | 36 | 42 | 48 |
Note: Excludes Market Appreciation | Accumulated Net Inflows |
26 |
4 COVID-19 Update
COVID-19 Update | April 2020
Despite challenging scenario in April, growth remained healthy
AUC (in R$ bn) | Monthly Net Inflow | |||||
(in R$ bn) | ||||||
409 | 385 | |||||
(46) | 11.0 | |||||
(21) | 43 | 10.7 | ||||
4Q19 | Market | One-Off | Net Inflow | 2020 YTD | 4Q19 | 2020 YTD¹ |
Depreciation | Corporate | |||||
Outflow |
▪ R$19 billion increase in AUC in April-2020 was driven by R$7 billion | ▪ As expected, monthly net inflow pace decelerated in April |
net inflow and R$12 billion market appreciation. | relative to 1Q20; |
▪ Result was mainly a consequence of the operational bottlenecks from a prolonged lockdown.
1 Excludes one-off outflow from corporate client
28
COVID-19 Update | April 2020
Client base kept growing consistently in April
Active Clients ('000)
+24%
2,112
1,702
4Q19 | 2020 YTD |
- Active Clients totaled 2.1 million in April, up 24% vs 4Q19.
New Active Clients per month
('000)
+87%
103
55
4Q19 | 2020 YTD |
▪ New Active Clients per month accelerated in 2020 versus 4Q19.
NPS Apr-20: 72
Note: NPS, is an independent widely known survey methodology that measures the willingness of customers to recommend a Company's products and services. The NPS calculation as of a given date reflects the average of the answers | 29 |
in the previous six months | |
COVID-19 Update | April 2020
XP Inc. continues to reinforce its competitive advantages
RECORDSRANKINGS
✓ Retail Equity Custody Market Share | #1 retail equity custody in April |
✓ Retail Equity Volume Market Share | #1 retail equity volume in April |
✓ Research Platform Audience | #1 retail derivatives volume in April |
✓ Organic Social Media Leads |
AWARDS
- XP elected best investment advisory company by São Paulo residents (DataFolha)
Source: XP Inc.
30
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XP Inc. published this content on 20 May 2020 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 20 May 2020 18:23:04 UTC