ANDHRA BANK 
By PERFORMANCE HIGHLIGHTS FOR MARCH 2014
Healthy Business Growth in a challenging
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environment.
Total Business | 12.8% |
Total Deposits | 14.6% |
Total Advances | 10.5% |
Total Income | 12.0% |
Performance Highlights for the Q4 FY 2013-14 and 12M FY 2013-14 ended
MARCH 2014
TOTAL BUSINESS
• Total Business of the Bank stood at Rs. 2,52,494 Crore, recording a Y-o-Y
growth of 12.8% over Rs. 2,23,933 Crore in Mar'13.
• Total Deposits increased from Rs. 1,23,796 Crore to Rs. 1,41,845 Crore as at the end of Mar'14, registering a growth of 14.6% on Y-o-Y basis.
• Advances recorded a growth of 10.5% (Y-o-Y) reaching the level of Rs. 1,10,649 Crore as on Mar'14 from Rs. 1,00,138 Crore in the previous year.
• CASA Deposits increased from Rs. 31,759 Crore to Rs. 35,186 Crore in
Mar'14, registering a growth of 10.8%.
• CASA share in Total Deposits stood at 24.8% as at the end of Mar'14.
• Total Income during Q4 FY'13-14 rose by 9.3% to Rs. 4,058 Crore.
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• Total Income during 12M of FY'13-14 increased to Rs. 15,630 Crore, recording a growth of 12.0%.
• Total Other Income during 12M of FY'13-14 increased to Rs. 1,333 Crore, recording a growth of 27.3%.
• Operating Profit for Q4 of 2013-14 stood at Rs. 850 Crore as compared to Rs. 713 Cr for Q4 of FY 2012-13, registering a Growth of 19.1%. For the full year FY 2013-14, Operating Profit stood at Rs. 2,760 Crore as compared to Rs. 2767 Cr registered for FY 2012-13.
• Net Profit during Q4 of FY '13-14 stood at Rs. 88 Crore as compared to Rs. 344 Cr registered during Q4 of FY 12-13. For the full year FY 2013-14 the net profit stood at Rs. 436 Crore as compared to Rs. 1289 Cr registered during FY 2012-13.
• Gross NPA ratio stood at 5.29% as at Mar'14 while Net NPA ratio is at 3.11%
• Net Interest Margin (NIM) stood at 2.65% for the quarter ended Mar'14 and
2.76% for 12 months ended Mar'14.
• Return on Assets stood at 0.22% in the Q4 of FY 2013-14 and at 0.29% for
12 Months ended Mar'14.
• Cost of Deposits stood at 7.94% for Q4 FY 2013-14 and 7.81% for
12M FY 2013-14.
• Yield on Advances stood at 10.99% for Q4 FY 2013-14 and 11.22% for
12M FY 2013-14.
• Cost to Income ratio stood at 33.95% in Q4 FY 2013-14 as against 45.56%
for 12 months of FY 2013-14
• Earnings Per Share was Rs. 7.67 for the year ended Mar'14.
• Book Value per Share stood at Rs. 145.57 in Mar'14 as against Rs. 146.11 in Mar'13.
• CRAR of the Bank stood at 10.78% under BASEL-III.
• Restructured Accounts: As on 31.03.2014 a total of 283 restructured accounts with an outstanding balance of Rs. 10,784.28 Cr as against 1163 restructured accounts with an outstanding of Rs. 9692.56 Cr as at the end of
31.03.2013.
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ASSET QUALITY
• Gross NPAs of the Bank stood at Rs. 5,858 Crore and the Net NPAs stood at
Rs. 3,342 Crore as at the end of Mar'14.
• During the FY 2013-14, the Bank has opened 248 Branches and 643 ATMs taking the PAN India presence to 4009 Delivery Channels consisting of
2114 Branches, 10 Extension Counters, 35 Satellite Offices and 1850 ATMs. PRIORITY SECTOR• Priority Sector Advances improved to Rs. 41,293 Crore as on 31.03.2014 from Rs. 35,132 Crore as on 31.03.2013, recording a growth of 17.5%. The absolute increase in Priority Sector Advances on Y-o-Y basis was Rs. 6,161 Crore. Priority Sector Advances constituted 41.03% of ANBC as against the RBI norm of 40%.
AGRICULTURE
• Advances to Agriculture have gone up to Rs. 20,267 Crore as on
31.03.2014, from Rs. 16,451 Crore as on 31.03.13, recording a growth of
23.2%. The absolute increase in Agricultural Advances on Y-o-Y basis was Rs. 3,817 Crore. Agricultural Advances constituted 20.14% of ANBC as against the RBI norm of 18%.
• Advances to Micro & Small Enterprises of the Bank were at Rs. 13,917 Crore, registering growth of 13.6% on Y-o-Y basis. The absolute increase on Y-o-Y was Rs. 1,667 Crore.
M S M E
• MSME Advances registered a growth of 8.6% and stood at
Rs. 18,315 Crore as on 31.03.2014 as against Rs. 16,863 Crore in Mar'13.
• Retail Credit Portfolio of the Bank increased to Rs. 16,515 Crore as on
31.03.2014 compared to Rs. 14,328 Crore as on 31.03.2013, registering a
Y-o-Y growth of 15.3%.
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WEAKER SECTION
• Weaker Section Lending stood at Rs. 14,082 Crore. Weaker Section
Advances as a percentage to ANBC stood at 13.99% as against norm of 10%
• Total Credit extended to Women Beneficiaries was at Rs. 12,795 Crore, which is 11.5% as against target of 5% of Net Bank Credit.
CREDIT TO MINORITY COMMUNITIES• Total Credit extended to Minority Communities was at Rs. 5,269 Crore, which is 12.76% of Priority Sector Advances as against the norm of 15%.
SELF HELP GROUPS• Bank covered a total number of 2,21,708 Self Help Groups with outstanding financial assistance of Rs. 4,305 Crore.
FINANCIAL INCLUSIONCoverage of FI Villages:
• As at the end of March 2014, 5.25 lakh FI customer accounts (AB Grama Kranthi Savings Bank) were opened which have built-in overdraft facility of Rs 500/-.
• During FY 2013-14, RD product was launched for the benefit of FI customers.
In addition to these, inward remittance and GCC products have already been enabled for use by the FI customers.
• During FY 2013-14, we have covered 1991 villages in below 2000 population segment through provision of Banking Outlets under FI plan.
• Bank has 1691 BC agents functioning at the FI villages as at the end of
31.03.2014.
• About 5.91 lakh transactions at FI villages through BC agents have taken place during FY 2013-14 as against 1.25 lakh transactions during 2012-13. Transactions are happening in 'on-line' mode and with centralized bio-metric
server authentication.
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Financial Literacy Initiatives:
• Bank has procured 'Kiosk' technology for FI and successfully implemented it during the year. M/s CSC e-Governance Services India Ltd., has been empanelled for coverage of 1,236 villages through 'kiosk' mode in Odisha State.
• 415 training programs have been conducted by the 11 Rural Self Employment Training Institutes (RSETIs) for the benefit of 10,638 candidates during FY 2013-14.
Direct Benefit Transfer Scheme Implementation:
• As at the end of March, 2014, over 34.50 lakh customers have seeded their
Aadhaar numbers with bank accounts.
• Alternate channels such as SMS mode, ATM and Internet mode have also been provided to enable the customer's to seed Aadhaar numbers into their Bank accounts without visiting the branches.
• We have on-boarded to Aadhaar Payment Bridge (APB) / National Automated
Clearing House (NACH) duly customizing with NPCI.
• During FY 2013-14, we have processed over 70.36 lakh records to the tune of
Rs. 473 Crore through APB.
Developments related to CBS solution:
• Database servers at DC & DRC were refreshed with Super dome servers to meet the increasing volumes of business.
• Networking of Bank was shifted from Leased Line concept to MPLS concept.
• Cloud computing and Virtualization are being utilized wherever possible.
• Wintel servers which have reached end of support or reaching end of support in nearby feature, were replaced with latest hardware using virtualization.
Implementation of statutory directions:
• Next Generation RTGS was implemented w.e.f. 19.10.2013 as per RBI directions. Liquidity Manager Software required for NG-RTGS was developed in house.
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• The following regulatory guidelines are implemented regarding Security and
Risk Mitigation Measures for Electronic Payment Transactions:
a. Fixing a cap on the value / mode of transactions/beneficiaries for customer induced operations. In the event of customer wanting to exceed the cap, an additional authorization may be insisted upon.
b. Limit on the number of beneficiaries that may be added in a day per account.
c. System of alert generation when a beneficiary is added.
d. Mechanism for velocity check on the number of transactions effected per day / per beneficiary and any suspicious operations should be subjected to alert within the bank and to the customer.
e. Introduction of additional factor of authentication, preferably dynamic in
nature.
• Issue of Debit Platinum CHIP Card with International validity.
• Extension of Cheque Truncation System to the Branches in Western Grid and all applicable locations.
Implementations / enhancements of Customer Centric features / facilities:
• Online opening of Savings Bank Accounts facility is enabled through our web site.
• 643 number of new ATMs were installed during this period, which include
556 Onsite ATMs.
• Pass book printing kiosks were installed at Navashakti Branches and other identified Branches.
• 52 Bunch Note Acceptors were installed at Navashakti Branches and other identified Branches.
• Debit Cards enabled for payments in CCAvenue Websites
• Provision made available for Card Block request through SMS
• Generation of Form 15G/H through Finacle system, is made available, for the customer convenience.
• Aadhaar registration enabled through different alternative delivery channels viz., Internet, ATM, SMS, in addition to normal registration at Branches.
• The following new facilities are enabled in ATMs:
a. Card to Card transfer.
b. PIN change for Credit Cards.
c. Request for Personalized cheque book issue.
• The following new features are enabled in Mobile Banking:
a. Mobile Banking app for Windows 8 phones, black berry Z10.
b. E-Hundi facility for Sri Tirumala Venkateswara Temple, Tirupathi.
• The following new products are made available at POS terminals. a. RD product (RDGFI) is launched for FI customers
b. Credits to SHG accounts (both SB and Loan) will be accepted at any POS
terminal without biometric authentication
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IT initiatives to improve operational efficiency:
• Biometric Authentication Solution is implemented for all Finacle users of the
Bank, for better information security and to prevent frauds.
• Online Chat module facility is provided to branches to request exchange rate quotes from IIB online.
• LMS tool id is developed in house, to capture leads for House Loan and
Deposit products.
• Product Recommender tool is developed in house, which recommends most suitable products to the customer.
• Risk Based Internal Audit (RBIA) software developed in house, to enable the
Bank to move to software based Audit Process.
• Andhra Bank blog was created by which any staff member can provide their feedback / suggestions, which will be reviewed by top management.
• Premises Management System developed in-house.
• GIU based Service Tax Module developed in-house.
• Customization was done for implementation of 'Pavala Vaddi' & 'Vaddileni
Runalu' Schemes.
Other Initiatives:
• Bank has earned commission of Rs. 5.61 Crore from sale of Life Insurance Policies.
• Bank has earned cumulative fee-based income of Rs. 77.26 Crore as against target of Rs. 66 Crore for March 2014.
• MOU entered into with M/s LIC of India for opening of operative accounts.
• Entered into MOU with M/s Central Ware Housing Corporation for opening of accounts.
• Focus on increasing Government Business by canvassing for operative accounts.
• 10690 new credit cards were issued during the year 2013-14 (Y-o-Y Growth
Rate: 12.45%).
• Facility for our credit card holders to pay card dues through Bill Desk is launched during the year 2013-14.
• Now, Visa credit card holders have the option of changing their PIN as per their choice through Andhra Bank ATMs.
• Converted all eligible magistrate cards to chip cards as per RBI Mandate during 2013-14.
• Integration of land records : To facilitate the Branches and farmers for timely seasonal agril. credit, Banker's interface for land records was provided to branches of Land Administration Department in Andhra Pradesh for on-line verification.
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• Developed a dedicated link in Andhra Bank website on agriculture in association with Dr. NG Ranga Agricultural University for the benefit of farmers.
• Corporate social responsibility : 120 solar street lights were installed in 15 remote service area villages of Andhra Bank branches situated in Eluru, Kakinada and Berhampur Zones. In Flouride affected villages in Srikakulam District, protected water supply was provided. To assist the Philin Cycone affected people, Bank distributed kits worth Rs 10.00 lakhs to cyclone victims in Odisha state
• Andhra Bank Rural Development Trust: Under the aegis of Andhra Bank Rural Development Trust, Bank has set up 11 Rural Self Employment Training Institutes (RSETIs) at various centres (in A.P., Odisha, and Kerala States) and is imparting need based training for capacity building / entrepreneurial development and dissemination of knowledge to farmers, SHG women, Rural unemployed youth and artisans.
• Since inception, 1,28,197 candidates have been trained through
4,222 programmes by the Institutes and around 66.98% of the trained candidates are engaged in gainful ventures. During FY 2013-14, the Institutes imparted training to 10,638 candidates through 415 programmes.
• Financial Literacy and Credit Counseling Centres: Bank has established six Financial Literacy and Credit Counseling Centres in our Lead Districts viz., Eluru, Guntur, Kakinada and Srikakulam (in Andhra Pradesh) Ganjam and Gajapathi (in Odisha). The centers are promoting financial literacy activities and providing credit related extension services.
• All the 11 Rural Self Employment Training Institutes (RSETIs) set up under the aegis of Andhra Bank Rural Development Trust (ABRDT) at various centres in AP, Odisha and Kerala States have been awarded AA/AB/A rating by Ministry of Rural Development, Government of India.
• Andhra Bank Institute of Rural Development (ABIRD), Rajahmundry was awarded as best performing RSETI in the country for second year in succession.
• Our Bank received second best Bank award for nurturing the RSETI
movement in the country for the year 2012-13.
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