BT Pay contributes to the creation of new behaviors: shopping, transfers and donations via phone

Comunicat de presa2020-12-29

Banca Transilvania's figures show that BT Pay has contributed to the creation of new behaviors this year - contactless shopping with retailers, money transfers and donations, all realized via phone.

• The number of payments via phone tripled in 2020 compared to 2019, reaching 4 million purchases / month realized by phone, at the end of this year.
• More and more money transfers are performed via the application: their number has quadrupled in 2020 compared to 2019, reaching 1.3 million / month at the end of the year.
• Over 100,000 cards were first used in digital format, via BT Pay, before those customers got their physical card. Customers can open an online account and add the digital card to the application before receiving it physically.
• Over 12,000 donations were made through BT Pay, within a period of eight months via the application to 12 foundations and organizations with which Banca Transilvania collaborates. BT launched the Donations via Phone feature in April 2020 to support the pandemic efforts, giving the customers the most convenient way to make donations over the phone. The most recent social cause that Banca Transilvania joined - this time, together with the Simona Halep Foundation - was Helping the children most affected by the pandemic, initiated by SOS Satele Copiiilor Romania. BT and the foundation donated 50,000 euros, and the bank doubled every donation made through BT Pay and the bank's website for two weeks in December this year, so more than 130,000 euros were raised to help 450 children to have decent living conditions.

More than 1 million people use BT Pay for their daily banking operations - from contactless payments to retailers, money transfers, cards management, online shopping confirmations, to the ability to withdraw money from an ATM without the need of a physical card .