On May 8, 2023, BigCommerce Holdings, Inc. appointed Hubert Ban, age 58, as its Chief Accounting Officer and principal accounting officer, effective June 8, 2023. Prior to joining the Company, Mr. Ban worked at Salesforce, Inc., where he held roles of increasing responsibility, since October 2008, and most recently served as Senior Vice President of SEC Reporting and Technical Accounting. Prior to that, Mr. Ban held positions at Morgan Stanley and at Ernst & Young, LLP, from January 1998 to October 2006.

Mr. Ban holds a B.S. in Accounting and Business from the University of Nebraska-Lincoln and is a Certified Public Accountant (inactive). On May 18, 2023, the Board of Directors of the Company appointed Robert Alvarez, the Company's Chief Financial Officer, to serve as the Company's Principal Accounting Officer on an interim basis from May 19, 2023, until Mr. Ban's first day of employment on June 8, 2023.