Black Knight, Inc. announced that AimLoan, has successfully implemented the Black KnightMSP loan servicing system to help them manage their mortgage loan portfolio in-house. MSP is a comprehensive, end-to-end platform that supports all aspects of servicing for first mortgages, as well as home equity loans and lines of credit, on a single system. AimLoan is also using several other innovative Black Knight solutions focused on the customer experience and operational efficiencies.

In addition to the MSP loan servicing system, AimLoan has introduced the Black KnightServicing Digital solution to its customers, giving them self-service access to customized, timely information about their mortgages and homes. This powerful application supports deeper consumer relationships and engagement by providing customers tools to make mortgage payments and explore opportunities for refinancing and more ? all from the convenience of the web or a mobile device.

AimLoan's support representatives are now using the innovative Black KnightCustomer Service solution to access a detailed, holistic and timely view of the key information needed to deliver exemplary service at the point of customer contact. The solution presents a customer's loan, home and neighborhood information through an intuitive, easy-to-use graphical interface ? helping representatives respond to customer questions more quickly, accurately and efficiently.

AimLoan is also taking advantage of several servicing-focused data and analytics solutions from Black Knight, including the Actionable Intelligence Platform, which delivers strategic, proactive and actionable analytics to the right people across an organization at the right time, so they know which action to take next. Additionally, the company is leveraging Black Knight's McDash industry reports, which provide delinquency and prepayment overviews, roll rates, and state-level mortgage performance data. These reports are used to support benchmarking and analysis, portfolio management, strategy development and more.