Letter from the Chairman and General Manager

Dear Stakeholders,

In the course of 2020, serious efforts were performed by the Lebanese Banking sector to face & manage the impact of the national financial crisis. The severe changes in the economy forced the banks cope with unique challenges.

Despite the social and political unsteadiness, our top priorities remained Responsible Banking and Sound Corporate Governance, the cornerstones of our business and the purpose of achieving our sustainable goals while contributing to the society and economic growth.

This Corporate Social Responsibility report highlights our commitments to our stakeholders and provides a vibrant statement of our four main strategic axes: our business, our environment, our community and our people.

Empowering Women and SMEs became an integral part of our DNA. On one hand, our Women Empowerment Initiative (WE) offered a unique value proposition providing financial and non- financial services, on the other hand, our SME banking strategies went beyond providing simple banking services and focused on enhancing women managerial skills aiming at wider growth and expansion.

Moreover, we are continuously aiming to support innovative projects with environmental and sustainable impacts and our commitment to constant development molded our electronic delivery channels to be reference for digital customer service especially among youth. In addition to providing financial services, we strongly believe in contributing to our society and local community as a core value embedded in our culture.

Finally, we truly wish that the whole country can overcome today's hardship and that the banking industry regains its role in shaping a glorious Future.

Yours responsibly,

NADIM KASSAR

Chairman and General Manager

SUSTAINABILITY REPORTING AT BLC BANK

WHO WE ARE

We believe that our role isn't only a financial services' provider, yet we have a distinctive contribution to our community, environment and employees.

We are keen in providing products tailored for all customers' need from personal to enterprise and SMEs banking. Besides, we partnered with several organizations in different regions on several social projects which made us key elements in our community.

THE VALUES WE LIVE BY

OUR CSR REPORT

Our report represents an overview of all the corporate responsibility & sustainability activities taken place throughout the year covering the four main axes:

  • Our Business
  • Our Environment
  • Our Community
  • Our People

In compliance with the core option of Global Reporting Initiative (GRI), our report reflects reliable comparable figures to be used in our Communication on Progress to the UN Global Compact (UNGC) where we yearly report on our commitment to the Sustainable Development Goals (SDGs) and the UN principles.

The content data and facts are BLC Bank's figures for the year 2020 in addition to others presented in BLC Bank's 2020 Annual Report.

All our CSR & Sustainability activities are public on our CSR webpage:

https://www.blcbank.com/csr/

Contact:

Mr. Elie Azar

Head of Retail Banking & Marketing Group.

Mrs. Youmna Ziade Karam

Head of CSR & Sustainable Development.

Mr. Houssam Sleiman

Senior Communication & CSR Officer.

Corporate Responsibility & Sustainability

Email:CSR@blcbank.com

BLC Bank Building, Adlieh Square - Beirut, Lebanon

TABLE OF CONTENT:

.06

INTRODUCTION

.11

OUR INTERNATIONAL COMMITMENT

.19

Our Business

.39

OUR ENVIRONMENT

.44

OUR COMMUNITY

.46

OUR PEOPLE

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Disclaimer

BLC Bank SAL published this content on 02 December 2021 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 03 December 2021 08:41:05 UTC.