The following discussion of our financial condition and results of operations
should be read in conjunction with our consolidated financial statements and the
related notes included elsewhere in this filing. The discussion contains
forward-looking statements that involve known and unknown risks and
uncertainties, including those set forth under Part II, Item 1A. "Risk Factors"
of this Form 10-Q.

                               EXECUTIVE OVERVIEW

General

We are a leading multi-national healthcare enterprise that is committed to helping people live healthier lives. We take a local approach - with local brands and local teams - to provide fully integrated, high-quality, and cost-effective services to government-sponsored and commercial healthcare programs, focusing on under-insured and uninsured individuals.



Results of operations depend on our ability to manage expenses associated with
health benefits (including estimated costs incurred) and selling, general and
administrative (SG&A) costs. We measure operating performance based upon two key
ratios. The health benefits ratio (HBR) represents medical costs as a percentage
of premium revenues, excluding premium tax and health insurer fee revenues that
are separately billed, and reflects the direct relationship between the premiums
received and the medical services provided. The SG&A expense ratio represents
SG&A costs as a percentage of premium and service revenues, excluding premium
tax and health insurer fee revenues that are separately billed.

Prior to 2021, when the Affordable Care Act (ACA) health insurer fee (HIF)
repeal was effected, our insurance subsidiaries were subject to the HIF. We
recognized revenue for reimbursement of the HIF, including the "gross-up" to
reflect the non-deductibility of the HIF. Collectively, this revenue was
recorded as premium tax and health insurer fee revenue in the Consolidated
Statements of Operations. For certain products, premium taxes, state assessments
and the HIF were not pass-through payments and were recorded as premium revenue
and premium tax expense or health insurer fee expense in the Consolidated
Statements of Operations. Due to the size of the health insurer fee, one of the
primary drivers of the year-over-year variances discussed throughout this
section is related to the repeal of the HIF in 2021.

WellCare Acquisition



On January 23, 2020, we acquired all of the issued and outstanding shares of
WellCare Health Plans, Inc. (WellCare) (the WellCare Acquisition). The
transaction was valued at $19.6 billion, including the assumption of $1.95
billion of outstanding debt. The WellCare Acquisition brought a high-quality
Medicare platform and further extended our robust Medicaid offerings. The
combination enables us to provide access to more comprehensive and
differentiated solutions across more markets with a continued focus on
affordable, high-quality, culturally-sensitive healthcare services. Due to the
size of the acquisition, one of the primary drivers of the year-over-year
variances discussed throughout this section is related to a full quarter of
WellCare in our 2021 results.

Magellan Acquisition



In January 2021, we announced that we entered into a definitive merger agreement
to acquire Magellan Health for $95.00 per share in cash for a total enterprise
value of approximately $2.2 billion. We expect the transaction to broaden and
deepen our whole health capabilities and establish a leading behavioral health
platform. The transaction is subject to the receipt of required state regulatory
approvals and other customary closing conditions. The transaction is not
contingent upon financing. We intend to fund the acquisition primarily through
debt financing. The transaction is expected to close in the second half of 2021.

COVID-19 Trends and Uncertainties



The COVID-19 outbreak has created unique and unprecedented challenges. To
support our members, providers, employees and the communities we serve, we have
taken several actions and made numerous investments related to the COVID-19
crisis. We have extended coverage of COVID-19 screening, testing and treatment
services for Medicaid, Medicare and Health Insurance Marketplace members and are
waiving all associated member cost share amounts for these services. We are
delivering new critical support to Safety Net providers, including Federally
Qualified Healthcare Centers, behavioral health providers, and long-term service
and support organizations. We continue to address social determinants of health
for vulnerable populations during the COVID-19 crisis with a commitment to
research and investment in non-medical barriers to achieving quality health
outcomes. We developed initiatives designed to support the disability community
affected by the pandemic. We created a
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provider support program to assist our network providers who are seeking
benefits from the Small Business Administration (SBA) through the CARES Act. We
established a Medical Reserve Leave policy to support clinical employees who
want to join a medical reserve force and serve their communities during the
COVID-19 pandemic. We are providing additional employee benefits including
waiving cost-sharing for COVID-19 related treatment, emergency paid sick leave,
and one-time payments to employees in a small number of critical office
functions.

We have taken significant steps to support our employees to protect their health
and safety, while also ensuring that our business can continue to operate and
that services continue without disruption. We have implemented our business
continuity plans and have taken actions to support our workforce. We have
transitioned the vast majority of our employees to work from home, allowing
Centene to continue to operate at close to full capacity, while continuing to
maintain our internal control framework. As a result, we have experienced and
expect continued incremental costs due to investments and actions we have
already taken and continued efforts to protect our members, employees and
communities we serve.

The impact on our business in both the short-term and long-term is uncertain and
difficult to predict with certainty. The outlook for 2021 depends on future
developments, including but not limited to: the length and severity of the
outbreak (including new strains, which may be more contagious, more severe or
less responsive to treatment or vaccines), the effectiveness of containment
actions, and the timing of vaccinations and achievement of herd immunity. The
pandemic and these future developments have impacted and will continue to affect
our membership and medical utilization. From March 31, 2020 through March 31,
2021, our Medicaid membership has increased by 2.0 million members. In addition,
the pandemic has and continues to have the potential to impact the
administration of state and federal healthcare programs, premium rates and risk
sharing mechanisms. We continue to have active dialogues with our state
partners.

Medical utilization continues to lack consistency and will be influenced by the
intensity of additional waves of the pandemic. We have experienced and continue
to expect incremental COVID-19 costs as the outbreak continues to develop. In
addition, the pandemic has had widespread economic impact, driving interest rate
decreases and lowering our investment income.

We are confident we have the team, systems, expertise and financial strength to continue to effectively navigate this challenging pandemic landscape.

Regulatory Trends and Uncertainties

The United States government, politicians, and healthcare experts continue to
discuss and debate various elements of the United States healthcare model. We
remain focused on the promise of delivering access to high-quality, affordable
healthcare to all of our members and believe we are well positioned to meet the
needs of the changing healthcare landscape.

We have more than three decades of experience, spanning seven presidents from
both sides of the aisle, in delivering high-quality healthcare services on
behalf of states and the federal government to under-insured and uninsured
families, commercial organizations and military families. This expertise has
allowed us to deliver cost effective services to our government sponsors and our
members. While healthcare experts maintain focus on personalized healthcare
technology, we continue to make strategic decisions to accelerate development of
new software platforms and analytical capabilities. We continue to believe we
have both the capacity and capability to successfully navigate industry changes
to the benefit of our members, customers and shareholders.

For additional information regarding regulatory trends and uncertainties, see Part II, Item 1A, "Risk Factors."

First Quarter 2021 Highlights



Our financial performance for the first quarter of 2021 is summarized as
follows:
•Managed care membership of 25.1 million, an increase of 1.3 million members, or
5% year-over-year.
•Total revenues of $30.0 billion, representing 15% growth year-over-year.
•HBR of 86.8%, compared to 88.0% for the first quarter of 2020.
•SG&A expense ratio of 8.4%, compared to 9.9% for the first quarter of 2020.
•Adjusted SG&A expense ratio of 8.1%, compared to 8.6% for the first quarter of
2020.
•Operating cash flows of $43 million, reflecting a $910 million delay in premium
payments from one of our states.
•Diluted earnings per share (EPS) of $1.19, compared to $0.08 for the first
quarter of 2020.
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•Adjusted Diluted EPS of $1.63, compared to $0.86 for the first quarter of 2020.
A reconciliation from GAAP Diluted EPS to Adjusted Diluted EPS is highlighted
below, and additional detail is provided above under the heading "Non-GAAP
Financial Presentation":
                                                     Three Months Ended March 31,
                                                           2021                     2020
GAAP Diluted EPS, attributable to Centene    $          1.19                      $ 0.08
Amortization of acquired intangible assets              0.25                

0.23


Acquisition related expenses                            0.06                        0.49
Other adjustments (1)                                   0.13                        0.06
Adjusted Diluted EPS                         $          1.63                      $ 0.86


(1) Other adjustments include the following items for the three months ended
March 31, 2021: (a) debt extinguishment costs of $46 million, or $0.06 per
diluted share, net of an income tax benefit of $0.02; and (b) severance costs
due to a restructuring of $56 million, or $0.07 per diluted share, net of an
income tax benefit of $0.02. Other adjustments include the following items for
the three months ended March 31, 2020: (a) gain related to the divestiture of
certain products of our Illinois health plan of $93 million or $0.10 per diluted
share, net of an income tax expense of $0.07; (b) non-cash impairment of our
third-party care management software business of $72 million or $0.10 per
diluted share, net of an income tax benefit of $0.03; and (c) debt
extinguishment costs of $44 million or $0.06 per diluted share, net of an income
tax benefit of $0.02.

The following items contributed to our growth over the last year:



•Apixio. In December 2020, we acquired Apixio Inc., a healthcare analytics
company offering artificial intelligence technology solutions. With this
transaction, we intend to continue to digitize the administration of healthcare
and accelerate innovation.

•Correctional. In July 2020, Centurion commenced a two-year contract with the
Kansas Department of Administration to provide healthcare services in the
Department of Corrections' facilities. In April 2020, Centurion began providing
medical services, behavioral healthcare, and substance abuse treatment within
four prisons and six community corrections centers across the state of Delaware.

•Health Insurance Marketplace. In January 2021, we expanded our offerings in the
Health Insurance Marketplace. We expanded our Marketplace product, branded
Ambetter, in nearly 400 new counties across 13 existing states. In addition,
Ambetter-branded Marketplace products are now offered in two new states, New
Mexico and Michigan.

•Illinois. In July 2020, Meridian Health Plan of Illinois, Inc. (Meridian) began
serving Medicaid members in Cook County, Illinois, as a result of a member
transfer agreement under which Meridian was assigned 100% of NextLevel Health
Partners, Inc.'s approximately 54,000 members who access benefits from the
Illinois Department of Healthcare and Family Services' HealthChoice Illinois
Program. In February 2020, we began operating in Illinois under the first phase
of an expanded contract for the Medicaid Managed Care Program. The expanded
contract includes children who are in need through the Department of Children
and Family Services/Youth Care by Illinois Department of Healthcare and Family
Services and Foster Care.

•PANTHERx. In December 2020, we acquired PANTHERx, one of the largest and fastest-growing specialty pharmacies in the United States specializing in orphan drugs and treating rare diseases.



•TRICARE. In January 2021, we began administering the Buckley Prime Service Area
Pilot in the Denver, Colorado area, which is a TRICARE pilot program for
value-based payment arrangements not currently an option in the fee-for-service
T2017 reimbursement model.

•WellCare. On January 23, 2020, we completed the WellCare Acquisition. The
WellCare Acquisition brings a high-quality Medicare platform and further extends
our robust Medicaid offerings. The WellCare Acquisition is a key part of our
growth as we become one of the nation's largest sponsors of government health
coverage.

•In addition, revenue and membership growth was significantly driven by the
suspension of Medicaid eligibility redeterminations and increased unemployment
levels as a result of the COVID-19 pandemic.

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The growth items listed above were partially offset by the following items:

•Effective January 2021, we no longer serve non-risk members under our management services program in Maryland.

•Effective October 2020, we no longer serve members under the correctional contract in Mississippi.



•In October 2020, Centers for Medicare and Medicaid Services (CMS) published
updated Medicare Star quality ratings for the 2021 rating year. Approximately
30% of our Medicare members are in a 4 star or above plan for the 2022 bonus
year, compared to 46% for the 2021 bonus year and 86% for the 2020 bonus year.

•In September 2020, our Oregon subsidiary, Trillium Community Health Plan, began
operating under an expanded contract serving as a coordinated care organization
for six counties in the state; however, an additional competitor was added to
Lane County. As a result, our membership decreased.

•Starting in August 2020, we began to reduce the number of members we serve under the Military & Family Life Counseling Program contract.

•Effective July 2020, we no longer serve members under the state-wide correctional contract in Vermont.

•In January 2020, in connection with the WellCare Acquisition, we completed the divestiture of certain products in our Illinois health plan, including the Medicaid and Medicare Advantage lines of business.



•We experienced a decrease in our marketplace membership driven primarily by a
reduction of members in the state of Florida, resulting from price competition
in three highly populated counties.

•Beginning in the second quarter of 2020, Medicaid state premium rate reductions and risk corridor actions as a result of the COVID-19 pandemic.

We expect the following items to contribute to our revenue or future growth potential:

•We expect to realize the benefit in 2021 of acquisitions, investments, and business commenced during 2020 and 2021, as discussed above.

•In March 2021, CMS extended the Health Insurance Marketplace special enrollment period until August 15, 2021, which we expect will result in membership growth.

•In March 2021, we announced our Hawaii subsidiary, 'Ohana Health Plan, was selected by the Hawaii Department of Human Services' Med-QUEST Division to continue administering covered services to eligible Medicaid and Children's Health Insurance Program (CHIP) members for medically necessary medical, behavioral health, and long-term services and supports. The new statewide contract is anticipated to begin July 1, 2021.



•In February 2021, we announced our Hawaii subsidiary, 'Ohana Health Plan, was
selected to continue administering services through the Community Care Services
program in partnership with the Hawaii Department of Human Services' Med-QUEST
Division. The new three-year, statewide contract is anticipated to begin July 1,
2021.

•In January 2021, we announced that we entered into a definitive merger
agreement to acquire Magellan Health for $95.00 per share in cash for a total
enterprise value of approximately $2.2 billion. The transaction is subject to
the receipt of required state regulatory approvals and other customary closing
conditions. The transaction is expected to close in the second half of 2021.

•In January 2021, our Oklahoma subsidiary, Oklahoma Complete Health, was
selected by the Oklahoma Health Care Authority (OHCA) for statewide contracts to
provide managed care for the SoonerSelect and, on a sole source basis,
SoonerSelect Specialty Children's Plan (SCP) (foster care) programs. The state
expects to commence the SoonerSelect and SoonerSelect SCP Programs on October 1,
2021.

•In October 2019, our North Carolina joint venture, Carolina Complete Health,
was awarded an additional service area to provide Medicaid managed care services
in Region 4. With the addition of this new Region, Carolina Complete Health will
provide Medicaid managed care services in three contiguous regions: Region 3, 4
and 5. In February 2019, WellCare was awarded a statewide contract to administer
the state's Medicaid Prepaid Health Plans. The new contracts
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are expected to commence on July 1, 2021.

The future growth items listed above may be partially offset by the following items:

•We expect Medicaid eligibility redeterminations to begin on August 1, 2021, resulting in a decrease in membership.

•The carve out of California pharmacy services, effective July 2021, in connection with the state's transition of pharmacy services from managed care to fee for service.

•Medicaid state rate actions and risk corridor mechanisms as a result of the COVID-19 pandemic.



                                   MEMBERSHIP

From March 31, 2020 to March 31, 2021, we increased our managed care membership
by 1.3 million, or 5%. The following table sets forth our membership by line of
business:
                                                       March 31,                    December 31,                    March 31,
                                                         2021                           2020                          2020
Traditional Medicaid (1)                                12,307,400                    12,055,400                     10,397,900
High Acuity Medicaid (2)                                 1,529,000                     1,554,700                      1,488,200
Total Medicaid                                          13,836,400                    13,610,100                     11,886,100
Medicare PDP                                             4,109,700                     4,469,400                      4,416,500
Commercial                                               2,384,300                     2,633,600                      2,728,200
Medicare (3)                                             1,138,500                       955,400                        918,400
International                                              597,400                       597,700                        599,900
Correctional                                               144,900                       147,200                        172,000
Total at-risk membership                                22,211,200                    22,413,400                     20,721,100
TRICARE eligibles                                        2,881,400                     2,877,900                      2,864,800
Non-risk membership                                          4,400                       231,600                        216,200
Total                                                   25,097,000                    25,522,900                     23,802,100

(1) Membership includes TANF, Medicaid Expansion, CHIP, Foster Care and Behavioral Health. (2) Membership includes ABD, IDD, LTSS and MMP Duals. (3) Membership includes Medicare Advantage and Medicare Supplement.





The following table sets forth additional membership statistics, which are
included in the table above:
                                          March 31,           December 31,         March 31,
                                             2021                 2020               2020
  Dual-eligible (4)                      1,086,300           1,066,800             879,000
  Health Insurance Marketplace           1,900,900           2,131,600           2,199,300
  Medicaid Expansion                     2,267,400           2,181,400           1,764,600

(4) Membership includes dual-eligible ABD & LTSS and dual-eligible Medicare.





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Table of Con tents


                             RESULTS OF OPERATIONS

The following discussion and analysis is based on our Consolidated Statements of
Operations, which reflect our results of operations for the three months ended
March 31, 2021 and 2020, prepared in accordance with generally accepted
accounting principles in the United States.

Summarized comparative financial data for the three months ended March 31, 2021 and 2020 is as follows ($ in millions, except per share data in dollars):

Three Months Ended March 31,


                                                                  2021                  2020                % Change
Premium                                                     $       26,933          $  23,214                       16  %
Service                                                              1,181                958                       23  %
 Premium and service revenues                                       28,114             24,172                       16  %
Premium tax and health insurer fee                                   1,869              1,853                        1  %
Total revenues                                                      29,983             26,025                       15  %
Medical costs                                                       23,391             20,420                       15  %
Cost of services                                                     1,048                825                       27  %
Selling, general and administrative expenses                         2,367              2,384                       (1) %
Amortization of acquired intangible assets                             195                166                       17  %
Premium tax expense                                                  1,928              1,625                       19  %
Health insurer fee expense                                               -                345                        n.m.
Impairment                                                               -                 72                        n.m.
Earnings from operations                                             1,054                188                      461  %
Investment and other income                                            103                167                      (38) %
Debt extinguishment costs                                              (46)               (44)                      (5) %
Interest expense                                                      (170)              (180)                      (6) %

Earnings before income tax expense                                     941                131                      618  %
Income tax expense                                                     244                 85                      187  %
Net earnings                                                           697                 46                        n.m.
Loss attributable to noncontrolling interests                            2                  -                        n.m.
Net earnings attributable to Centene Corporation            $          699          $      46                        n.m.
Diluted earnings per common share attributable to Centene
Corporation                                                 $         1.19          $    0.08                        n.m.
n.m.: not meaningful




                                       22

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Table of Con tents Three Months Ended March 31, 2021 Compared to Three Months Ended March 31, 2020

Total Revenues

The following table sets forth supplemental revenue information for the three months ended March 31, ($ in millions):


                                             2021                        2020                       % Change
Medicaid                            $             20,191          $         17,401                              16  %
Commercial                                         3,898                     4,119                              (5) %
Medicare (1)                                       3,757                     2,656                              41  %
Medicare PDP                                         582                       600                              (3) %
Other                                              1,555                     1,249                              24  %
Total Revenues                      $             29,983          $         26,025                              15  %

(1) Medicare includes Medicare Advantage, Medicare Supplement, Special Needs Plans, and MMP.





Total revenues increased 15% in the three months ended March 31, 2021 over the
corresponding period in 2020, due to a full quarter of WellCare and the ongoing
suspension of Medicaid eligibility redeterminations, which was partially offset
by an overall decrease in Marketplace membership, state premium rate adjustments
and risk sharing mechanisms, and the repeal of the health insurer fee. During
the three months ended March 31, 2021, we received premium rate adjustments,
which yielded a net 1% composite change across all of our markets.

Operating Expenses

Medical Costs



Results of operations depend on our ability to manage expenses associated with
health benefits and to accurately estimate costs incurred. The health benefits
ratio, or HBR, represents medical costs as a percentage of premium revenues
(excluding premium tax and health insurer fee revenues that are separately
billed) and reflects the direct relationship between the premium received and
the medical services provided.

The HBR for the three months ended March 31, 2021, was 86.8%, compared to 88.0%
in the same period in 2020. The decrease was attributable to lower medical
utilization trends due to the COVID-19 pandemic and lower costs associated with
the flu. The decrease was partially offset by higher testing and treatment costs
associated with COVID-19, state premium rate adjustments and risk sharing
mechanisms, and higher COVID-19 and traditional utilization in the Marketplace
business.

Cost of Services

Cost of services increased by $223 million in the three months ended March 31,
2021, compared to the corresponding period in 2020, primarily attributable to
newly acquired businesses, partially offset by the expiration of the pharmacy
contract with our previously divested Illinois health plan. The cost of service
ratio for the three months ended March 31, 2021, was 88.7%, compared to 86.1% in
the same period in 2020. The increase in the cost of service ratio was driven by
newly acquired businesses.

Selling, General & Administrative Expenses



Selling, general and administrative expenses, or SG&A, decreased by $17 million
in the three months ended March 31, 2021, compared to the corresponding period
in 2020, due to lower acquisition related expenses, partially offset by a full
quarter of WellCare's results.

The SG&A expense ratio was 8.4% for the first quarter of 2021, compared to 9.9%
in the first quarter of 2020. The decrease was due to lower acquisition related
expenses, the ongoing suspension of Medicaid eligibility redeterminations, and
the leveraging of expenses over higher revenues as a result of recent
acquisitions.

The adjusted SG&A expense ratio was 8.1% for the first quarter of 2021, compared
to 8.6% in the first quarter of 2020. The adjusted SG&A expense ratio benefited
from the ongoing suspension of Medicaid eligibility redeterminations, the
leveraging of
                                       23
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  Table of Con    tents
expenses over higher revenues due to recent acquisitions, and decreased ongoing
compensation costs due to restructuring activities.

Health Insurer Fee Expense

As a result of the repeal of the HIF, we did not have HIF expense for the three months ended March 31, 2021, compared to $345 million in the corresponding period in 2020.

Impairment

During the first quarter of 2020, we recorded $72 million of a non-cash impairment of our third-party care management software business.

Other Income (Expense)

The following table summarizes the components of other income (expense) for the three months ended March 31, ($ in millions):


                                                     2021       2020
                     Investment and other income   $  103      $ 167
                     Debt extinguishment costs        (46)       (44)
                     Interest expense                (170)      (180)
                     Other income (expense), net   $ (113)     $ (57)



Investment and other income. Investment and other income decreased by $64
million in the three months ended March 31, 2021 compared to the corresponding
period in 2020, driven by a $93 million gain in the three months ended March 31,
2020 related to the divestiture of certain products of our Illinois health plan
associated with the WellCare Acquisition. Excluding the Illinois divestiture
gain, investment and other income increased compared to the three months ended
March 31, 2020 due to higher investment balances.

Debt extinguishment costs. In February 2021, we tendered or redeemed all of our
outstanding $2.2 billion 4.75% Senior Notes, due 2025 and recognized a pre-tax
loss on extinguishment of approximately $46 million. The loss includes the call
premium, the write-off of unamortized debt issuance costs and expenses related
to the redemption. In February 2020, we redeemed all of our outstanding $1.0
billion 6.125% Senior Notes, due February 15, 2024 (the 2024 Notes) and
recognized a pre-tax loss on extinguishment of approximately $44 million. The
loss includes the call premium, the write-off of unamortized debt issuance costs
and the loss on the termination of the $1.0 billion interest rate swap
associated with the 2024 Notes.

Interest expense. Interest expense decreased by $10 million in the three months
ended March 31, 2021 compared to the corresponding period in 2020. The decrease
was driven by lower borrowings on the revolving credit facility and our
strategic refinancing actions.

Income Tax Expense



For the three months ended March 31, 2021, we recorded income tax expense of
$244 million on pre-tax earnings of $941 million, or an effective tax rate of
25.9%. The effective tax rate for the first quarter of 2021 reflects the repeal
of the health insurer fee beginning in 2021. For the three months ended
March 31, 2020, we recorded income tax expense of $85 million on pre-tax
earnings of $131 million, or an effective tax rate of 64.9%, driven by the
reinstatement of the health insurer fee in 2020, the non-deductibility of
certain acquisition related expenses, and the tax impact associated with the
Illinois divestiture.

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  Table of Con    tents
Segment Results

The following table summarizes our consolidated operating results by segment for the three months ended March 31, ($ in millions):


                              2021          2020        % Change
Total Revenues
Managed Care               $ 28,603      $ 24,937           15  %
Specialty Services            4,267         3,626           18  %
Eliminations                 (2,887)       (2,538)         (14) %
Consolidated Total         $ 29,983      $ 26,025           15  %
Earnings from Operations
Managed Care               $    956      $    217          341  %
Specialty Services               98           (29)         438  %

Consolidated Total         $  1,054      $    188          461  %



Managed Care

Total revenues increased 15% in the three months ended March 31, 2021, compared
to the corresponding period in 2020, due to a full quarter of WellCare and the
ongoing suspension of Medicaid eligibility redeterminations, which was partially
offset by an overall decrease in Marketplace membership, state premium rate
adjustments and risk sharing mechanisms, and the repeal of the health insurer
fee. Earnings from operations increased $739 million between years, primarily
due to lower acquisition related expenses, a full quarter of WellCare, lower
medical utilization due to the COVID-19 pandemic, and lower costs associated
with the flu. This was partially offset by higher testing and treatment costs
associated with COVID-19, state premium rate adjustments and risk sharing
mechanisms, and higher COVID-19 and traditional utilization in the Marketplace
business.

Specialty Services

Total revenues increased 18% in the three months ended March 31, 2021, compared
to the corresponding period in 2020, resulting primarily from newly acquired
businesses, partially offset by the expiration of the pharmacy contract with our
previously divested Illinois health plan. Earnings from operations increased
$127 million in the three months ended March 31, 2021, compared to the
corresponding period in 2020. Earnings from operations in 2020 was negatively
impacted by the previously discussed $72 million impairment related to our
third-party care management software business.


                        LIQUIDITY AND CAPITAL RESOURCES

Shown below is a condensed schedule of cash flows used in the discussion of liquidity and capital resources ($ in millions).


                                                                      Three 

Months Ended March 31,


                                                                       2021                  2020
Net cash provided by (used in) operating activities               $         43          $      (240)
Net cash used in investing activities                                     (607)              (3,272)
Net cash provided by (used in) financing activities                        (73)                 839
Effect of exchange rate changes on cash and cash equivalents               (16)                  (1)
Net decrease in cash, cash equivalents, and restricted cash and
cash equivalents                                                  $       (653)         $    (2,674)

Cash Flows Provided by (Used in) Operating Activities



Normal operations are funded primarily through operating cash flows and
borrowings under our revolving credit facility. Operating activities provided
cash of $43 million in the three months ended March 31, 2021 compared to using
cash of $240 million in the comparable period in 2020. Operating cash flow
provided by operations in 2021 was driven by net earnings, timing of subsidy
payments from CMS related to our Medicare PDP business, and an increase in
medical claims liabilities, almost entirely offset by a delay in premium
payments from the state of New York of approximately $910 million and an
increase in risk adjustment receivable.

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  Table of Con    tents
Cash flows used by operations in 2020 was negatively affected by a delay in
premium payments from the state of New York of approximately $700 million and
growth in our Medicare PDP business, which used working capital.

Cash flows from operations in each year can be impacted by the timing of
payments we receive from our states. As we have seen historically, states may
prepay the following month premium payment, which we record as unearned revenue,
or they may delay our premium payment, which we record as a receivable. We
typically receive capitation payments monthly; however, the states in which we
operate may decide to adjust their payment schedules, which could positively or
negatively impact our reported cash flows from operating activities in any given
period.

Cash Flows Used in Investing Activities



Investing activities used cash of $607 million in the three months ended March
31, 2021, and $3.3 billion in the comparable period in 2020. Cash flows used in
investing activities in 2021 primarily consisted of the net additions to the
investment portfolio of our regulated subsidiaries (including transfers from
cash and cash equivalents to long-term investments) and capital expenditures.

Cash flows used in investing activities in 2020 primarily consisted of our
acquisition of WellCare partially offset by divestiture proceeds. Cash flows
used in investing activities in 2020 also consisted of net additions to the
investment portfolio of our regulated subsidiaries (including transfers from
cash and cash equivalents to long-term investments).

We spent $187 million and $177 million in the three months ended March 31, 2021 and 2020, respectively, on capital expenditures for system enhancements, computer hardware and software, and corporate headquarters expansions.



As of March 31, 2021, our investment portfolio consisted primarily of
fixed-income securities with an average duration of 3.6 years. We had
unregulated cash and investments of $1.3 billion at March 31, 2021, compared to
$1.9 billion at December 31, 2020. Of the $1.3 billion, $369 million represents
cash and cash equivalents held by unregulated entities.

Cash Flows Provided by (Used in) Financing Activities



Financing activities used cash of $73 million in the three months ended March
31, 2021, compared to providing cash of $839 million in the comparable period in
2020. Financing activities in 2021 were driven by costs associated with our debt
refinancing, offset by increased borrowings. 2020 net financing activities were
due to increased borrowings, partially offset by common stock repurchases.

Liquidity Metrics



In February 2021, our Board of Directors approved an increase in our Company's
existing share repurchase program. With the increase, we are authorized to
repurchase up to $1.0 billion worth of shares of our common stock, inclusive of
the previously approved stock repurchase program.

From time to time, we raise capital through the issuance of debt in the form of
senior notes. As of March 31, 2021, we had an aggregate principal amount of
$15.0 billion of senior notes issued and outstanding. The indentures governing
our various maturities of senior notes contain restrictive covenants. As of
March 31, 2021, we were in compliance with all covenants. We also have a $200
million non-recourse construction loan to fund the expansion of our corporate
headquarters. Refer to Note 6. Debt for further information regarding the
issuance and redemption of senior notes as well as detail related to our
construction loan.

The credit agreement underlying our Company's revolving credit facility and term
loan facility contains customary covenants as well as financial covenants
including a minimum fixed charge coverage ratio and a maximum debt-to-EBITDA
ratio. Our maximum debt-to-EBITDA ratio under the credit agreement may not
exceed 4.0 to 1.0. As of March 31, 2021, we had $152 million of borrowings
outstanding under our revolving credit facility, $1.45 billion of borrowings
under our term loan facility, and we were in compliance with all covenants. As
of March 31, 2021, there were no limitations on the availability of our
revolving credit facility as a result of the debt-to-EBITDA ratio.

We had outstanding letters of credit of $128 million as of March 31, 2021, which
were not part of our revolving credit facility. The letters of credit bore
weighted interest of 0.6% as of March 31, 2021. In addition, we had outstanding
surety bonds of $1.1 billion as of March 31, 2021.

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At March 31, 2021, we had working capital, defined as current assets less
current liabilities, of $2.2 billion, compared to $1.8 billion at December 31,
2020. We manage our short-term and long-term investments with the goal of
ensuring that a sufficient portion is held in investments that are highly liquid
and can be sold to fund short-term requirements as needed.

At March 31, 2021, our debt to capital ratio, defined as total debt divided by
the sum of total debt and total equity, was 38.8%, compared to 39.3% at
December 31, 2020. Excluding $184 million of non-recourse debt, our debt to
capital ratio was 38.5% as of March 31, 2021, compared to 39.0% at December 31,
2020. We utilize the debt to capital ratio as a measure, among others, of our
leverage and financial flexibility.

2021 Expectations



During the remainder of 2021, we expect to receive net dividends from our
insurance subsidiaries of approximately $2.2 billion and spend approximately
$700 million in additional capital expenditures primarily associated with system
enhancements and market and corporate headquarters expansions. These amounts are
expected to be funded by unregulated cash flow generation in 2021 and borrowings
on our revolving credit facility and construction loan. However, from time to
time we may elect to raise additional funds for these and other purposes,
including the Magellan acquisition, either through issuance of debt or equity,
the sale of investment securities or otherwise, as appropriate. In addition, we
may strategically pursue refinancing or redemption opportunities to extend
maturities and/or improve terms of our indebtedness if we believe such
opportunities are favorable to us.

Based on our operating plan, we expect that our available cash, cash equivalents
and investments, cash from our operations and cash available under our revolving
credit facility will be sufficient to finance our general operations and capital
expenditures for at least 12 months from the date of this filing. While we are
currently in a strong liquidity position and believe we have adequate access to
capital, we may elect to increase borrowings under our revolving credit
facility.

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                  REGULATORY CAPITAL AND DIVIDEND RESTRICTIONS

Our operations are conducted through our subsidiaries. As managed care
organizations, most of our subsidiaries are subject to state regulations and
other requirements that, among other things, require the maintenance of minimum
levels of statutory capital, as defined by each state, and restrict the timing,
payment and amount of dividends and other distributions that may be paid to us.
Generally, the amount of dividend distributions that may be paid by a regulated
subsidiary without prior approval by state regulatory authorities is limited
based on the entity's level of statutory net income and statutory capital and
surplus.

Our regulated subsidiaries are required to maintain minimum capital requirements
prescribed by various regulatory authorities in each of the states in which we
operate. During the three months ended March 31, 2021, we received $88 million
of net dividends from our regulated subsidiaries. For our subsidiaries that file
with the National Association of Insurance Commissioners (NAIC), the aggregate
RBC level as of December 31, 2020, which was the most recent date for which
reporting was required, was in excess of 350% of the Authorized Control Level.
We intend to continue to maintain an aggregate RBC level in excess of 350% of
the Authorized Control Level during 2021.

Under the California Knox-Keene Health Care Service Plan Act of 1975, as amended
(Knox-Keene), certain of our California subsidiaries must comply with tangible
net equity (TNE) requirements. Under these Knox-Keene TNE requirements, actual
net worth less unsecured receivables and intangible assets must be more than the
greater of (i) a fixed minimum amount, (ii) a minimum amount based on premiums
or (iii) a minimum amount based on healthcare expenditures, excluding capitated
amounts. In addition, certain of our California subsidiaries have made certain
undertakings to the California Department of Managed Health Care (DMHC) to
restrict dividends and loans to affiliates, to the extent that the payment of
such would reduce such entities' TNE below the required amount as specified in
the undertaking.

Under the New York State Department of Health Codes, Rules and Regulations Title
10, Part 98, our New York subsidiary must comply with contingent reserve
requirements. Under these requirements, net worth based upon admitted assets
must equal or exceed a minimum amount based on annual net premium income.

The NAIC has adopted rules which set minimum risk based capital requirements for
insurance companies, managed care organizations and other entities bearing risk
for healthcare coverage. As of March 31, 2021, each of our health plans was in
compliance with the risk-based capital requirements enacted in those states.

As a result of the above requirements and other regulatory requirements, certain
of our subsidiaries are subject to restrictions on their ability to make
dividend payments, loans or other transfers of cash to their parent companies.
Such restrictions, unless amended or waived or unless regulatory approval is
granted, limit the use of any cash generated by these subsidiaries to pay our
obligations. The maximum amount of dividends that can be paid by our insurance
company subsidiaries without prior approval of the applicable state insurance
departments is subject to restrictions relating to statutory surplus, statutory
income and unassigned surplus.
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