The following discussion and analysis should be read in conjunction with the
consolidated financial statements and related notes included in Item 8 -
Financial Statements and Supplementary Data, of our 2019 Annual Report on Form
10-K, as well as Part I - Item 1 - Financial Statements, of this Form 10-Q,
which is incorporated herein by reference.

Overview



We offer financing programs that enable automobile dealers to sell vehicles to
consumers, regardless of their credit history. Our financing programs are
offered through a nationwide network of automobile dealers who benefit from
sales of vehicles to consumers who otherwise could not obtain financing; from
repeat and referral sales generated by these same customers; and from sales to
customers responding to advertisements for our financing programs, but who
actually end up qualifying for traditional financing.

For the three months ended September 30, 2020, consolidated net income was
$242.1 million, or $13.56 per diluted share, compared to consolidated net income
of $165.4 million, or $8.73 per diluted share, for the same period in 2019. For
the nine months ended September 30, 2020, consolidated net income was $254.7
million, or $14.17 per diluted share, compared to consolidated net income of
$494.2 million, or $26.06 per diluted share, for the same period in 2019.

COVID-19 continues to be widespread in the United States. In an effort to
contain the virus, authorities implemented various measures, including travel
bans, stay-at-home orders and shutdowns of non-essential businesses. These
measures caused a significant decline in economic activity and a dramatic
increase in unemployment. While the prevalence, severity and impact of such
restrictions have lessened and unemployment rates have improved, uncertainty
remains as to when economic conditions will return to normalcy and whether
further restrictions may be required. Starting in mid-March, we experienced a
substantial reduction in demand for our product and a significant decline in
cash flows from our Loan portfolio that lasted through mid-April, after which
collections and new loan volumes improved significantly. Starting in late July
and continuing into October, we have experienced another substantial reduction
in demand for our product. As the virus is not yet fully contained, the ultimate
impact of the pandemic on our business is not yet known. The impact will depend
on future developments, including, but not limited to, the duration of the
pandemic, its severity, the actions to contain the disease or mitigate its
impact, additional federal stimulus measures and enhanced unemployment benefits,
if any, and the duration, timing and severity of the impact on consumer behavior
and economic activity.

Results for the three and nine months ended September 30, 2020 include a
reversal of provision for credit losses of $29.8 million and a provision for
credit losses of $464.3 million, respectively, reflecting the adoption of CECL
on January 1, 2020 and the impact of changes in the amount and timing of
forecasted future net cash flows from our Loan portfolio. Under CECL, we are
required to record a provision for credit losses for every new loan at the time
that loan is originated equal to the difference between the amount we paid to
acquire the loan and the present value of forecasted net cash flows using an
effective interest rate prescribed under CECL. The effective interest rate under
CECL is calculated assuming 100% of the contractually scheduled payments of each
loan is received. Since we do not expect to receive this amount, the effective
rate under CECL is higher than the rate we expect to earn. Using the higher
effective rate prescribed by CECL to record the loan results in a value for each
loan that is less than the amount we paid to acquire the loan. This difference
is recorded as an allowance for credit losses along with a corresponding
provision for credit losses. For the three and nine months ended September 30,
2020, we recorded provision for credit losses of $114.1 million and $426.2
million, respectively, related to new Consumer Loan assignments. Over the life
of the loan, we expect to record an amount equivalent to this provision for
credit losses as finance charge revenue, which will be recognized using the same
effective interest rate used to record the loan.

The remaining reversal of provision for credit losses of $143.9 million and
provision for credit losses of $38.1 million for the three and nine months ended
September 30, 2020, respectively, reflect changes in our estimates of the amount
and timing of future net cash flows from our Loan portfolio discussed below.
Under CECL, the net present value of the change in our net cash flow forecast is
recorded as a provision for credit losses or reversal of provision for credit
losses.

Critical Success Factors

Critical success factors include our ability to accurately forecast Consumer
Loan performance, access capital on acceptable terms, and maintain or grow
Consumer Loan volume at the level and on the terms that we anticipate, with an
objective to maximize economic profit. Economic profit is a non-GAAP financial
measure we use to evaluate our financial results and determine incentive
compensation. Economic profit measures how efficiently we utilize our total
capital, both debt and equity, and is a function of the return on capital in
excess of the cost of capital and the amount of capital invested in the
business.
                                       44

--------------------------------------------------------------------------------


  Table of Contents


Consumer Loan Metrics

At the time a Consumer Loan is submitted to us for assignment, we forecast
future expected cash flows from the Consumer Loan. Based on the amount and
timing of these forecasts and expected expense levels, an advance or one-time
purchase payment is made to the related Dealer at a price designed to maximize
economic profit.

We use a statistical model to estimate the expected collection rate for each
Consumer Loan at the time of assignment. We continue to evaluate the expected
collection rate of each Consumer Loan subsequent to assignment. Our evaluation
becomes more accurate as the Consumer Loans age, as we use actual performance
data in our forecast. By comparing our current expected collection rate for each
Consumer Loan with the rate we projected at the time of assignment, we are able
to assess the accuracy of our initial forecast. The following table compares our
forecast of Consumer Loan collection rates as of September 30, 2020 with the
forecasts as of June 30, 2020, as of December 31, 2019 and at the time of
assignment, segmented by year of assignment:
                                                 Forecasted Collection Percentage as of (1)                                           Current Forecast Variance from
    Consumer Loan             September 30,                                December 31,                                                       December 31,
   Assignment Year                2020              June 30, 2020              2019             Initial Forecast       June 30, 2020              2019             Initial Forecast
        2011                          74.8  %              74.8  %                74.8  %                72.5  %               0.0  %                 0.0  %                 2.3  %
        2012                          73.8  %              73.8  %                73.9  %                71.4  %               0.0  %                -0.1  %                 2.4  %
        2013                          73.5  %              73.5  %                73.5  %                72.0  %               0.0  %                 0.0  %                 1.5  %
        2014                          71.7  %              71.7  %                71.7  %                71.8  %               0.0  %                 0.0  %                -0.1  %
        2015                          65.2  %              65.2  %                65.4  %                67.7  %               0.0  %                -0.2  %                -2.5  %
        2016                          63.7  %              63.6  %                64.1  %                65.4  %               0.1  %                -0.4  %                -1.7  %
        2017                          64.1  %              63.8  %                64.8  %                64.0  %               0.3  %                -0.7  %                 0.1  %
        2018                          64.1  %              63.5  %                65.1  %                63.6  %               0.6  %                -1.0  %                 0.5  %
        2019                          64.5  %              63.4  %                64.6  %                64.0  %               1.1  %                -0.1  %                 0.5  %
        2020 (2)                      64.4  %              62.2  %                   -                   63.0  %               2.2  %                   -                    1.4  %


(1)Represents the total forecasted collections we expect to collect on the
Consumer Loans as a percentage of the repayments that we were contractually owed
on the Consumer Loans at the time of assignment. Contractual repayments include
both principal and interest. Forecasted collection rates are negatively impacted
by canceled Consumer Loans as the contractual amount owed is not removed from
the denominator for purposes of computing forecasted collection rates in the
table.
(2)The forecasted collection rate for 2020 Consumer Loans as of September 30,
2020 includes both Consumer Loans that were in our portfolio as of June 30, 2020
and Consumer Loans assigned during the most recent quarter. The following table
provides forecasted collection rates for each of these segments:
                                                      Forecasted Collection Percentage as of                         Current Forecast Variance from
2020 Consumer Loan Assignment
Period                                   September 30, 2020        June 30, 

2020 Initial Forecast June 30, 2020 Initial Forecast January 1, 2020 through June 30, 2020

                                                64.3  %               62.2  %                 62.4  %                 2.1  %                  1.9 

%

July 1, 2020 through September 30,
2020                                                64.7  %                  -                    64.4  %                   -                     0.3  %



Consumer Loans assigned in 2011 through 2013 and 2020 have yielded forecasted
collection results materially better than our initial estimates, while Consumer
Loans assigned in 2015 and 2016 have yielded forecasted collection results
materially worse than our initial estimates. For all other assignment years
presented, actual results have been close to our initial estimates. For the
three months ended September 30, 2020, forecasted collection rates improved for
Consumer Loans assigned in 2017 through 2020 and were generally consistent with
expectations at the start of the period for all other assignment years
presented. For the nine months ended September 30, 2020, forecasted collection
rates improved for Consumer Loans assigned in 2020, declined for Consumer Loans
assigned in 2015 through 2018 and were generally consistent with expectations at
the start of the period for all other assignment years presented.
                                       45

--------------------------------------------------------------------------------

Table of Contents

The changes in forecasted collection rates for the three and nine months ended September 30, 2020 and 2019 impacted forecasted net cash flows (forecasted collections less forecasted Dealer Holdback payments) as follows:


                                           For the Three Months Ended 

September For the Nine Months Ended September (In millions)

                                              30,                                        30,

Increase (Decrease) in Forecasted


           Net Cash Flows                        2020                 2019                 2020                 2019
Dealer Loans                               $        39.5          $     (4.2)         $      (36.5)         $     (0.3)
Purchased Loans                                     99.0                 6.8                  (7.1)               32.6
Total                                      $       138.5          $      2.6          $      (43.6)         $     32.3



During the first quarter of 2020, we reduced our estimate of future net cash
flows from our Loan portfolio by $206.5 million, or 2.3% of the forecasted net
cash flows at the start of the period, primarily due to the impact of the
COVID-19 pandemic. The reduction was comprised of: (1) $44.3 million calculated
by our forecasting model, which reflected lower realized collections during the
first quarter of 2020 and (2) an additional $162.2 million, which represented
our best estimate of the future impact of the COVID-19 pandemic on future net
cash flows. Under CECL, changes in the amount and timing of forecasted net cash
flows are recorded as a provision for credit losses in the current period. While
the adjustment to our forecast, which we continued to apply throughout the
second and third quarters of 2020, represents our best estimate at this time,
the COVID-19 pandemic has created conditions that increase the level of
uncertainty associated with our estimate of the amount and timing of future net
cash flows from our Loan portfolio.

The following table summarizes changes in realized collections in each of the last ten months as compared to the same period in the previous year:


                                                   Year over Year Percent Change
             Month Ended                 Front End Collections (1)        Total Collections
  January 31, 2020                                            15.9  %                20.0  %
  February 29, 2020                                           13.4  %                13.2  %
  March 31, 2020                                              -1.3  %                -3.1  %
  April 30, 2020                                               7.7  %                -1.1  %
  May 31, 2020                                                 9.1  %                 5.4  %
  June 30, 2020                                               17.5  %                15.7  %
  July 31, 2020                                               22.7  %                18.0  %
  August 31, 2020                                              8.4  %                 5.0  %
  September 30, 2020                                          15.9  %                11.2  %
  October 28, 2020 Month-to-Date                              12.8  %                 9.4  %


(1)Represents collections realized on Consumer Loans that are either current or in the early stages of delinquency.


                                       46

--------------------------------------------------------------------------------

Table of Contents




When comparing year over year changes in collections on a monthly basis,
variations in the calendar can have a meaningful impact on the results as
collections fluctuate according to the day of the week. In addition, February
2020 had 29 days as compared to 28 days in the prior year. The following table
presents year over year collection results after adjusting for these
differences:
                                                   Year over Year Percent Change
             Month Ended                 Front End Collections (1)        Total Collections
  January 31, 2020                                             9.7  %                13.3  %
  February 29, 2020                                            8.4  %                 9.0  %
  March 31, 2020                                               2.2  %                -0.6  %
  April 30, 2020                                               7.8  %                -0.4  %
  May 31, 2020                                                11.6  %                 8.2  %
  June 30, 2020                                               15.0  %                12.3  %
  July 31, 2020                                               18.7  %                14.8  %
  August 31, 2020                                             16.2  %                12.5  %
  September 30, 2020                                          12.5  %                 7.6  %
  October 28, 2020 Month-to-Date                              14.8  %                 9.9  %


(1) Represents collections realized on Consumer Loans that are either current or in the early stages of delinquency.



Starting in mid-March, we experienced a reduction in realized collections at the
same time government authorities began to implement restrictions that limited
economic activity. The reduction in Front End Collections reflects a lower
volume of payments from customers while the reduction in Total Collections also
includes lower realized collections from repossessions, which were temporarily
suspended as the COVID-19 crisis began to unfold. Starting in mid-April, Front
End Collections improved as federal stimulus and enhanced unemployment benefit
payments were being distributed. Starting in August and continuing into October,
the improvement in Front End Collections has declined as federal stimulus and
enhanced unemployment benefit payments lapsed, and unemployment rates, while
improving, remain above pre-pandemic levels.

The following table presents information on the average Consumer Loan assignment for each of the last 10 years:


                                                                                        Average
                                                                                                                   Initial Loan Term
       Consumer Loan Assignment Year                  Consumer Loan (1)                  Advance (2)                  (in months)
                   2011                                              15,686                           7,137                   46
                   2012                                              15,468                           7,165                   47
                   2013                                              15,445                           7,344                   47
                   2014                                              15,692                           7,492                   47
                   2015                                              16,354                           7,272                   50
                   2016                                              18,218                           7,976                   53
                   2017                                              20,230                           8,746                   55
                   2018                                              22,158                           9,635                   57
                   2019                                              23,139                          10,174                   57
                   2020 (3)                                          24,007                          10,483                   59



(1)Represents the repayments that we were contractually owed on Consumer Loans
at the time of assignment, which include both principal and interest.
(2)Represents advances paid to Dealers on Consumer Loans assigned under our
Portfolio Program and one-time payments made to Dealers to purchase Consumer
Loans assigned under our Purchase Program. Payments of Dealer Holdback and
accelerated Dealer Holdback are not included.
(3)The averages for 2020 Consumer Loans include both Consumer Loans that were in
our portfolio as of June 30, 2020 and Consumer Loans assigned during the most
recent quarter. The following table provides averages for each of these
segments:
                                                                               Average
                                                                                                 Initial Loan Term
2020 Consumer Loan Assignment Period                Consumer Loan             Advance               (in months)
January 1, 2020 through June 30, 2020             $       23,801          $     10,349                      59
July 1, 2020 through September 30, 2020                   24,527                10,823                      60



                                       47

--------------------------------------------------------------------------------

Table of Contents




Forecasting collection rates accurately at Loan inception is difficult. With
this in mind, we establish advance rates that are intended to allow us to
achieve acceptable levels of profitability, even if collection rates are less
than we initially forecast.

The following table presents forecasted Consumer Loan collection rates, advance
rates, the spread (the forecasted collection rate less the advance rate), and
the percentage of the forecasted collections that had been realized as of
September 30, 2020. All amounts, unless otherwise noted, are presented as a
percentage of the initial balance of the Consumer Loan (principal +
interest). The table includes both Dealer Loans and Purchased Loans.
                                                                                       As of September 30, 2020
                                                          Forecasted                                                             % of Forecast
         Consumer Loan Assignment Year                   Collection %            Advance % (1)             Spread %              Realized (2)
                     2011                                         74.8  %                45.5  %                 29.3  %                 99.8  %
                     2012                                         73.8  %                46.3  %                 27.5  %                 99.6  %
                     2013                                         73.5  %                47.6  %                 25.9  %                 99.3  %
                     2014                                         71.7  %                47.7  %                 24.0  %                 98.8  %
                     2015                                         65.2  %                44.5  %                 20.7  %                 97.3  %
                     2016                                         63.7  %                43.8  %                 19.9  %                 92.2  %
                     2017                                         64.1  %                43.2  %                 20.9  %                 81.3  %
                     2018                                         64.1  %                43.5  %                 20.6  %                 63.0  %
                     2019                                         64.5  %                44.0  %                 20.5  %                 38.1  %
                    2020 (3)                                      64.4  %                43.7  %                 20.7  %                 11.1  %



(1)Represents advances paid to Dealers on Consumer Loans assigned under our
Portfolio Program and one-time payments made to Dealers to purchase Consumer
Loans assigned under our Purchase Program as a percentage of the initial balance
of the Consumer Loans. Payments of Dealer Holdback and accelerated Dealer
Holdback are not included.
(2)Presented as a percentage of total forecasted collections.
(3)The forecasted collection rate, advance rate and spread for 2020 Consumer
Loans as of September 30, 2020 include both Consumer Loans that were in our
portfolio as of June 30, 2020 and Consumer Loans assigned during the most recent
quarter. The following table provides forecasted collection rates, advance rates
and spreads for each of these segments:
                                                            As of September 

30, 2020


                                                     Forecasted
 2020 Consumer Loan Assignment Period               Collection %           

Advance % Spread %

January 1, 2020 through June 30, 2020                         64.3  %      

43.5 % 20.8 %

July 1, 2020 through September 30, 2020                       64.7  %      

44.1 % 20.6 %





The risk of a material change in our forecasted collection rate declines as the
Consumer Loans age. For 2016 and prior Consumer Loan assignments, the risk of a
material forecast variance is modest, as we have currently realized in excess of
90% of the expected collections. Conversely, the forecasted collection rates for
more recent Consumer Loan assignments are less certain as a significant portion
of our forecast has not been realized.

The spread between the forecasted collection rate and the advance rate has ranged from 19.9% to 29.3%, on an annual basis, over the last 10 years. The spread was at the high end of this range in 2011, when the competitive environment was unusually favorable, and much lower during other years (2015 through 2020) when competition was more intense.


                                       48

--------------------------------------------------------------------------------

Table of Contents




The following table compares our forecast of Consumer Loan collection rates as
of September 30, 2020 with the forecasts at the time of assignment, for Dealer
Loans and Purchased Loans separately:
                                                          Dealer Loans                                                        Purchased Loans
                                  Forecasted Collection Percentage as of                               Forecasted Collection Percentage as of
                                                   (1)                                                                  (1)
  Consumer Loan Assignment         September 30,            Initial                                     September 30,             Initial
           Year                        2020                 Forecast               Variance                 2020                  Forecast               Variance
           2011                           74.7  %                72.4  %                 2.3  %                 76.4  %                72.7  %                 3.7  %
           2012                           73.7  %                71.3  %                 2.4  %                 75.9  %                71.4  %                 4.5  %
           2013                           73.4  %                72.1  %                 1.3  %                 74.3  %                71.6  %                 2.7  %
           2014                           71.6  %                71.9  %                -0.3  %                 72.5  %                70.9  %                 1.6  %
           2015                           64.6  %                67.5  %                -2.9  %                 68.9  %                68.5  %                 0.4  %
           2016                           62.9  %                65.1  %                -2.2  %                 65.9  %                66.5  %                -0.6  %
           2017                           63.5  %                63.8  %                -0.3  %                 65.7  %                64.6  %                 1.1  %
           2018                           63.6  %                63.6  %                 0.0  %                 65.2  %                63.5  %                 1.7  %
           2019                           64.1  %                63.9  %                 0.2  %                 65.2  %                64.2  %                 1.0  %
           2020                           64.1  %                62.9  %                 1.2  %                 64.9  %                63.2  %                 1.7  %


(1)The forecasted collection rates presented for Dealer Loans and Purchased Loans reflect the Consumer Loan classification at the time of assignment.



The following table presents forecasted Consumer Loan collection rates, advance
rates, and the spread (the forecasted collection rate less the advance rate) as
of September 30, 2020 for Dealer Loans and Purchased Loans separately. All
amounts are presented as a percentage of the initial balance of the Consumer
Loan (principal + interest).
                                                           Dealer Loans                                                        Purchased Loans
  Consumer Loan Assignment           Forecasted              Advance %                                     Forecasted              Advance %
           Year                   Collection % (1)            (1)(2)                Spread %            Collection % (1)            (1)(2)                Spread %
           2011                             74.7  %               45.1  %                29.6  %                  76.4  %               49.3  %                27.1  %
           2012                             73.7  %               46.0  %                27.7  %                  75.9  %               50.0  %                25.9  %
           2013                             73.4  %               47.2  %                26.2  %                  74.3  %               51.5  %                22.8  %
           2014                             71.6  %               47.2  %                24.4  %                  72.5  %               51.8  %                20.7  %
           2015                             64.6  %               43.4  %                21.2  %                  68.9  %               50.2  %                18.7  %
           2016                             62.9  %               42.1  %                20.8  %                  65.9  %               48.6  %                17.3  %
           2017                             63.5  %               42.1  %                21.4  %                  65.7  %               45.8  %                19.9  %
           2018                             63.6  %               42.7  %                20.9  %                  65.2  %               45.2  %                20.0  %
           2019                             64.1  %               43.1  %                21.0  %                  65.2  %               45.6  %                19.6  %
           2020                             64.1  %               42.7  %                21.4  %                  64.9  %               45.3  %                19.6  %



(1)The forecasted collection rates and advance rates presented for Dealer Loans
and Purchased Loans reflect the Consumer Loan classification at the time of
assignment.
(2)Represents advances paid to Dealers on Consumer Loans assigned under our
Portfolio Program and one-time payments made to Dealers to purchase Consumer
Loans assigned under our Purchase Program as a percentage of the initial balance
of the Consumer Loans. Payments of Dealer Holdback and accelerated Dealer
Holdback are not included.

Although the advance rate on Purchased Loans is higher as compared to the advance rate on Dealer Loans, Purchased Loans do not require us to pay Dealer Holdback.



Access to Capital

Our strategy for accessing capital on acceptable terms needed to maintain and
grow the business is to: (1) maintain consistent financial performance; (2)
maintain modest financial leverage; and (3) maintain multiple funding
sources. Our funded debt to equity ratio was 2.0 to 1 as of September 30,
2020. We currently utilize the following primary forms of debt financing: (1) a
revolving secured line of credit; (2) Warehouse facilities; (3) Term ABS
financings; and (4) senior notes.


                                       49

--------------------------------------------------------------------------------


  Table of Contents


Consumer Loan Volume

The following table summarizes changes in Consumer Loan assignment volume in
each of the last seven quarters as compared to the same period in the previous
year:
                                    Year over Year Percent Change
 Three Months Ended              Unit Volume               Dollar Volume (1)
March 31, 2019                                  0.4  %                 5.1  %
June 30, 2019                                   0.0  %                 5.6  %
September 30, 2019                              0.4  %                 7.6  %
December 31, 2019                              -5.3  %                 1.1  %
March 31, 2020                                -10.1  %                -4.5  %
June 30, 2020                                   5.7  %                 5.2  %
September 30, 2020                             -8.8  %                -4.7  %


(1)Represents advances paid to Dealers on Consumer Loans assigned under our Portfolio Program and one-time payments made to Dealers to purchase Consumer Loans assigned under our Purchase Program. Payments of Dealer Holdback and accelerated Dealer Holdback are not included.



Consumer Loan assignment volumes depend on a number of factors including (1) the
overall demand for our financing programs, (2) the amount of capital available
to fund new Loans, and (3) our assessment of the volume that our infrastructure
can support. Our pricing strategy is intended to maximize the amount of economic
profit we generate, within the confines of capital and infrastructure
constraints.

Unit and dollar volumes declined 8.8% and 4.7%, respectively, during the third
quarter of 2020 as the number of active Dealers declined 6.5% while average unit
volume per active Dealer declined 2.2%. Dollar volume declined less than unit
volume during the third quarter of 2020 due to an increase in the average
advance paid per unit. This increase was the result of an increase in the
average size of the Consumer Loans assigned, primarily due to increases in the
average vehicle selling price and average initial loan term and an increase in
Purchased Loans as a percentage of total unit volume.

The following table summarizes changes in Consumer Loan assignment unit volume
in each of the last ten months as compared to the same period in the previous
year:
                                                Year over Year Percent Change
                     Month Ended                         Unit Volume
          January 31, 2020                                             -0.7  %
          February 29, 2020                                             0.9  %
          March 31, 2020                                              -22.3  %
          April 30, 2020                                              -22.3  %
          May 31, 2020                                                 20.2  %
          June 30, 2020                                                22.4  %
          July 31, 2020                                                 4.4  %
          August 31, 2020                                             -17.4  %
          September 30, 2020                                          -13.8  %
          October 28, 2020 Month-to-Date                              -17.3  %



We believe the declines in unit volume for the months ended March 31, 2020 and
April 30, 2020 were primarily due to the impact of COVID-19, which resulted in
many Dealers temporarily closing or restricting their operations and a
deterioration in consumer demand for Dealers that remained open. During the
latter part of April and continuing into July, unit volumes improved. We believe
the improvement resulted from a combination of Dealers gradually reopening their
operations and the distribution of federal stimulus and enhanced unemployment
benefit payments. Starting in late July and continuing into October, we have
experienced another significant decline in unit volume as federal stimulus and
enhanced unemployment benefit payments lapsed, Dealer inventories declined and
used vehicle prices increased.
                                       50

--------------------------------------------------------------------------------

Table of Contents




The following table summarizes the changes in Consumer Loan unit volume and
active Dealers:
                                          For the Three Months Ended September 30,                           For the Nine Months Ended September 30,
                                      2020                  2019                % Change                 2020                  2019                % Change
Consumer Loan unit volume               78,737              86,331                   -8.8  %              278,068             291,788                   -4.7  %
Active Dealers (1)                       8,930               9,555                   -6.5  %               11,988              12,553                   -4.5  %
Average volume per active
Dealer                                     8.8                 9.0                   -2.2  %                 23.2                23.2                    0.0  %

Consumer Loan unit volume from
Dealers active both periods             64,517              70,269                   -8.2  %              243,493             262,849                   -7.4  %
Dealers active both periods              6,248               6,248                      -                   9,068               9,068                      -
Average volume per Dealer
active both periods                       10.3                11.2                   -8.2  %                 26.9                29.0                   -7.4  %

Consumer Loan unit volume from
Dealers not active both periods         14,220              16,062                  -11.5  %               34,575              28,939                   19.5  %
Dealers not active both periods          2,682               3,307                  -18.9  %                2,920               3,485                  -16.2  %
Average volume per Dealer not
active both periods                        5.3                 4.9                    8.2  %                 11.8                 8.3                   42.2  %

(1) Active Dealers are Dealers who have received funding for at least one Consumer Loan during the period.

The following table provides additional information on the changes in Consumer Loan unit volume and active Dealers:


                                       For the Three Months Ended September 30,                            For the Nine Months Ended September 30,
                                  2020                  2019                 % Change                 2020                   2019                 % Change
Consumer Loan unit volume
from new active Dealers             2,423                 3,455                  -29.9  %              21,295                 30,632                  -30.5  %
New active Dealers (1)                630                   951                  -33.8  %               2,122                  3,183                  -33.3  %
Average volume per new
active Dealer                         3.8                   3.6                    5.6  %                10.0                    9.6                    4.2  %

Attrition (2)                       -18.6  %              -16.2  %                                       -9.9  %                -9.7  %



(1)New active Dealers are Dealers who enrolled in our program and have received
funding for their first Loan from us during the period.
(2)Attrition is measured according to the following formula: decrease in
Consumer Loan unit volume from Dealers who have received funding for at least
one Loan during the comparable period of the prior year but did not receive
funding for any Loans during the current period divided by prior year comparable
period Consumer Loan unit volume.

The following table shows the percentage of Consumer Loans assigned to us as Dealer Loans and Purchased Loans for each of the last seven quarters:


                                    Unit Volume                           

Dollar Volume (1)


 Three Months Ended      Dealer Loans      Purchased Loans        Dealer Loans        Purchased Loans
March 31, 2019                 67.4  %              32.6  %               65.0  %              35.0  %
June 30, 2019                  66.7  %              33.3  %               63.7  %              36.3  %
September 30, 2019             67.2  %              32.8  %               64.1  %              35.9  %
December 31, 2019              67.4  %              32.6  %               64.0  %              36.0  %
March 31, 2020                 64.9  %              35.1  %               60.5  %              39.5  %
June 30, 2020                  62.5  %              37.5  %               59.1  %              40.9  %
September 30, 2020             64.1  %              35.9  %               60.9  %              39.1  %

(1)Represents advances paid to Dealers on Consumer Loans assigned under our Portfolio Program and one-time payments made to Dealers to purchase Consumer Loans assigned under our Purchase Program. Payments of Dealer Holdback and accelerated Dealer Holdback are not included.



As of September 30, 2020 and December 31, 2019, the net Dealer Loans receivable
balance was 61.5% and 62.8%, respectively, of the total net Loans receivable
balance.
                                       51

--------------------------------------------------------------------------------


  Table of Contents


Results of Operations

The Financial Accounting Standards Board issued a new accounting standard (known
as CECL) that changed how we account for our Loans effective January 1, 2020.
The net Loan income (finance charge revenue less provision for credit losses
expense) that we recognize over the life of a Loan equals the cash we collect
from the underlying Consumer Loan less the cash we pay to the Dealer. While the
total amount of net Loan income we will recognize over the life of the Loan is
not impacted by CECL, the timing of when we will recognize this income has
changed significantly from our prior accounting method. We believe that
recognizing net Loan income on a level-yield basis over the life of the Loan
based on expected future net cash flows matches the economics of our business.
We believe CECL diverges from economic reality by requiring us to recognize a
significant provision for credit losses expense at the time of assignment for
amounts we never expected to realize and finance charge revenue in subsequent
periods that is significantly in excess of our expected yields. Given the
significant change in timing of net Loan income recognition, we believe net
income for the year ending December 31, 2020 will be significantly lower under
CECL than what would be reported under our prior accounting method, with the
greatest impact occurring in the quarter of adoption. The financial statement
impact of CECL in any period will depend on Consumer Loan assignment volume and
the percentage of Consumer Loans assigned to us as Purchased Loans, the size and
composition of our Loan portfolio, the Loan portfolio's credit quality and
economic conditions. For additional information, see Note 3 and Note 6 to the
consolidated financial statements contained in Part I - Item 1 of this Form
10-Q, which is incorporated herein by reference.

Three Months Ended September 30, 2020 Compared to Three Months Ended September 30, 2019

The following is a discussion of our results of operations and income statement data on a consolidated basis.



(Dollars in millions, except per share                                      For the Three Months Ended
data)                                                                       

September 30,


                                                    2020                     2019                 $ Change                % Change
Revenue:
Finance charges                             $       404.4               $      349.9          $        54.5                     15.6  %
Premiums earned                                      15.1                       12.9                    2.2                     17.1  %
Other income                                          7.0                       15.9                   (8.9)                   -56.0  %
Total revenue                                       426.5                      378.7                   47.8                     12.6  %
Costs and expenses:
Salaries and wages (1)                               46.6                       47.9                   (1.3)                    -2.7  %
General and administrative (1)                       17.2                       17.2                      -                        -  %
Sales and marketing (1)                              16.6                       16.6                      -                        -  %
Provision for credit losses                         (29.8)                      19.3                  (49.1)                  -254.4  %
Interest                                             46.8                       50.4                   (3.6)                    -7.1  %
Provision for claims                                 10.7                        8.2                    2.5                     30.5  %

Total costs and expenses                            108.1                      159.6                  (51.5)                   -32.3  %
Income before provision for income taxes            318.4                      219.1                   99.3                     45.3  %
Provision for income taxes                           76.3                       53.7                   22.6                     42.1  %
Net income                                  $       242.1               $      165.4          $        76.7                     46.4  %
Net income per share:
Basic                                       $       13.57               $       8.73          $        4.84                     55.4  %
Diluted                                     $       13.56               $       8.73          $        4.83                     55.3  %
Weighted average shares outstanding:
Basic                                          17,844,785                 18,944,672             (1,099,887)                    -5.8  %
Diluted                                        17,849,765                 18,950,866             (1,101,101)                    -5.8  %


(1) Operating expenses                      $        80.4               $       81.7          $        (1.3)                    -1.6  %





                                       52

--------------------------------------------------------------------------------

Table of Contents




Finance Charges. The increase of $54.5 million, or 15.6%, was primarily the
result of increases in the average net Loans receivable balance and the average
yield on our Loan portfolio, as follows:
(Dollars in millions)                                     For the Three 

Months Ended September 30,


                                                        2020                  2019               Change
Average net Loans receivable balance             $      6,823.8           $  6,480.4          $    343.4
Average yield on our Loan portfolio                        23.7   %             21.6  %              2.1  %



The following table summarizes the impact each component had on the overall
increase in finance charges for the three months ended September 30, 2020:
(In millions)                                                         Year over Year Change
                                                                      For the Three Months
                                                                       Ended September 30,
Impact on finance charges:                                                    2020

Due to an increase in the average net Loans receivable balance $

18.4


Due to an increase in the average yield                                     

36.1


Total increase in finance charges                                     $     

54.5





The increase in the average net Loans receivable balance was primarily due to
the dollar volume of new Consumer Loan assignments exceeding the principal
collected on Loans receivable. The average yield on our Loan portfolio for the
three months ended September 30, 2020 increased as compared to the same period
in 2019 primarily due to our adoption of CECL on January 1, 2020, which requires
us to recognize finance charges on new Consumer Loan assignments using effective
interest rates based on contractual future net cash flows, which are
significantly in excess of our expected yields.

Other Income. The decrease of $8.9 million, or 56.0%, was primarily due to a
decrease in ancillary product profit sharing income due to an increase in
average vehicle service contract claim rates, a decrease in remarketing fees due
to a decrease in involuntary repossessions due to COVID-19 and a decrease in
interest income earned on restricted cash and cash equivalents primarily due to
a decline in benchmark interest rates.

Provision for Credit Losses. The decrease of $49.1 million, or 254.4%, was primarily due an improvement in Consumer Loan performance, partially offset by the impact of our adoption of CECL on January 1, 2020.



Under CECL, we are required to recognize provision for credit losses on new
Consumer Loan assignments for contractual net cash flows that were not expected
to be realized at the time of assignment. Under both CECL and our prior
accounting method, we also recognize provision for credit losses for forecast
changes in the amount and timing of expected future net cash flows subsequent to
assignment. The following table summarizes the provision for credit losses for
each of these components:
  (In millions)                             For the Three Months Ended 

September 30,


    Provision for Credit Losses                   2020                     

2019 Change


  New Consumer Loan assignments   $        114.1                          $    -      $ 114.1
  Forecast changes                        (143.9)                           19.3       (163.2)
  Total                           $        (29.8)                         $ 19.3      $ (49.1)



For additional information, see Note 3 and Note 6 to the consolidated financial
statements contained in Part I - Item 1 of this Form 10-Q, which is incorporated
herein by reference.


                                       53

--------------------------------------------------------------------------------

Table of Contents




Interest. The decrease of $3.6 million, or 7.1%, was primarily due to a decrease
in our average cost of debt, partially offset by an increase in our average
outstanding debt principal balance, as follows:
(Dollars in millions)                                    For the Three Months Ended September 30,
                                                       2020                  2019               Change
Interest expense                                 $       46.8           $      50.4          $     (3.6)
Average outstanding debt principal balance (1)        4,760.9               4,255.5               505.4
Average cost of debt                                      3.9   %               4.7  %             -0.8  %


(1)Includes the unamortized debt discount and excludes deferred debt issuance costs.



The decrease in our average cost of debt was primarily the result of a change in
the mix of our outstanding debt. The increase in the average outstanding debt
principal balance was primarily due to borrowings used to fund the growth in our
Loan portfolio and stock repurchases.

Nine Months Ended September 30, 2020 Compared to Nine Months Ended September 30, 2019



The following is a discussion of our results of operations and income statement
data on a consolidated basis.
(Dollars in millions, except per share                                 For the Nine Months Ended
data)                                                                        September 30,
                                                2020                  2019               $ Change               % Change
Revenue:
Finance charges                            $    1,144.5          $    1,013.3          $    131.2                     12.9  %
Premiums earned                                    42.2                  38.2                 4.0                     10.5  %
Other income                                       35.2                  51.6               (16.4)                   -31.8  %
Total revenue                                   1,221.9               1,103.1               118.8                     10.8  %
Costs and expenses:
Salaries and wages (1)                            140.4                 143.9                (3.5)                    -2.4  %
General and administrative (1)                     46.8                  47.9                (1.1)                    -2.3  %
Sales and marketing (1)                            53.9                  53.1                 0.8                      1.5  %
Provision for credit losses                       464.3                  49.2               415.1                    843.7  %
Interest                                          146.9                 145.2                 1.7                      1.2  %
Provision for claims                               28.8                  23.1                 5.7                     24.7  %
Loss on extinguishment of debt                      7.4                     -                 7.4                        -  %
Total costs and expenses                          888.5                 462.4               426.1                     92.1  %
Income before provision for income taxes          333.4                 640.7              (307.3)                   -48.0  %
Provision for income taxes                         78.7                 146.5               (67.8)                   -46.3  %
Net income                                 $      254.7          $      494.2          $   (239.5)                   -48.5  %
Net income per share:
Basic                                      $      14.18          $      26.08          $   (11.90)                   -45.6  %
Diluted                                    $      14.17          $      26.06          $   (11.89)                   -45.6  %
Weighted average shares outstanding:
Basic                                        17,957,931            18,948,140            (990,209)                    -5.2  %
Diluted                                      17,973,091            18,967,552            (994,461)                    -5.2  %


(1) Operating expenses                     $      241.1          $      244.9                (3.8)                    -1.6  %




                                       54

--------------------------------------------------------------------------------

Table of Contents




Finance Charges. The increase of $131.2 million, or 12.9%, was primarily the
result of increases in the average net Loans receivable balance and the average
yield on our Loan portfolio, as follows:
(Dollars in millions)                                     For the Nine 

Months Ended September 30,


                                                        2020                  2019               Change
Average net Loans receivable balance             $      6,724.3           $  6,216.2          $    508.1
Average yield on our Loan portfolio                        22.7   %             21.7  %              1.0  %



The following table summarizes the impact each component had on the overall
increase in finance charges for the nine months ended September 30, 2020:
(In millions)                                                           Year over Year Change
                                                                      For the Nine Months Ended
Impact on finance charges:                                                September 30, 2020
Due to an increase in the average net Loans receivable balance        $                  82.8
Due to an increase in the average yield                                                  48.4
Total increase in finance charges                                     $                 131.2



The increase in the average net Loans receivable balance was primarily due to
the dollar volume of new Consumer Loan assignments exceeding the principal
collected on Loans receivable. The average yield on our Loan portfolio for the
nine months ended September 30, 2020 increased as compared to the same period in
2019 primarily due to our adoption of CECL on January 1, 2020, which requires us
to recognize finance charges on new Consumer Loan assignments using effective
interest rates based on contractual future net cash flows, which are
significantly in excess of our expected yields.

Other Income. The decrease of $16.4 million, or 31.8%, was primarily due to a
decrease in ancillary product profit sharing income due to an increase in
average vehicle service contract claim rates, a decrease in interest income
earned on restricted cash and cash equivalents primarily due to a decline in
benchmark interest rates and a decrease in remarketing fees due to a decrease in
involuntary repossessions due to COVID-19.

Provision for Credit Losses. The increase of $415.1 million, or 843.7%, was primarily due to the impact of our adoption of CECL on January 1, 2020.



Under CECL, we are required to recognize provision for credit losses on new
Consumer Loan assignments for contractual net cash flows that were not expected
to be realized at the time of assignment. Under both CECL and our prior
accounting method, we also recognize provision for credit losses for forecast
changes in the amount and timing of expected future net cash flows subsequent to
assignment. The following table summarizes the provision for credit losses for
each of these components:
  (In millions)                             For the Nine Months Ended 

September 30,


    Provision for Credit Losses                  2020                      

2019 Change


  New Consumer Loan assignments   $        426.2                         $    -      $ 426.2
  Forecast changes                          38.1                           49.2        (11.1)
  Total                           $        464.3                         $ 49.2      $ 415.1



For additional information, see Note 3 and Note 6 to the consolidated financial
statements contained in Part I - Item 1 of this Form 10-Q, which is incorporated
herein by reference.

Loss on Extinguishment of Debt. For the nine months ended September 30, 2020, we
recognized a loss on extinguishment of debt of $7.4 million related to the
redemption of the 2023 senior notes in March 2020. We used the net proceeds from
the December 2019 issuance of the 2024 senior notes, together with borrowings
under our revolving credit facilities, to fund the redemption of the 2023 senior
notes. For additional information, see Note 9 to the consolidated financial
statements contained in Part I - Item 1 of this Form 10-Q, which is incorporated
herein by reference.

                                       55

--------------------------------------------------------------------------------

Table of Contents




Provision for Income Taxes. For the nine months ended September 30, 2020, our
effective income tax rate increased to 23.6% from 22.9% for the nine months
ended September 30, 2019. The increase was primarily due to the impact of tax
benefits related to our stock-based compensation plan and non-deductible
expenses on our effective income tax rate, which increased in magnitude from
2019 to 2020 primarily due to a decrease in pre-tax income. For additional
information, see Note 11 to the consolidated financial statements contained in
Part I - Item 1 of this Form 10-Q, which is incorporated herein by reference.

Liquidity and Capital Resources



We need capital to maintain and grow our business. Our primary sources of
capital are cash flows from operating activities, collections of Consumer Loans
and borrowings under: (1) a revolving secured line of credit; (2) Warehouse
facilities; (3) Term ABS financings; and (4) senior notes. There are various
restrictive covenants to which we are subject under each financing arrangement
and we were in compliance with those covenants as of September 30, 2020. For
information regarding these financings and the covenants included in the related
documents, see Note 9 to the consolidated financial statements contained in Part
I - Item 1 of this Form 10-Q, which is incorporated herein by reference.

On January 17, 2020, we used a portion of the net proceeds from the 2024 senior
notes to redeem the remaining $151.8 million outstanding principal amount of the
2021 senior notes.

On February 20, 2020, we completed a $500.0 million Term ABS financing, which
was used to repay outstanding indebtedness. The financing has an expected
annualized cost of approximately 2.5% (including the initial purchasers' fees
and other costs), and it will revolve for 24 months, after which it will
amortize based upon the cash flows on the contributed Loans.

On March 15, 2020, we redeemed the $250.0 million outstanding principal amount
of the 2023 senior notes in accordance with the terms of the indenture governing
the 2023 notes at a redemption price equal to 101.844% of the principal amount
thereof.

On June 25, 2020, June 26, 2020, and June 30, 2020, we amended our agreements
for Warehouse Facility II, Warehouse Facility VII, and our revolving secured
line of credit facility, respectively. The purpose of each of the three
amendments was to modify the basis for calculating our compliance with the
minimum net income and fixed charge coverage covenants for periods ending on or
prior to December 31, 2020 from our current method of accounting to the basis of
accounting that was used prior to January 1, 2020. There were no other material
changes to the terms of the facilities.

On July 23, 2020, we completed a $481.8 million Term ABS financing, which was
used to repay outstanding indebtedness. The financing has an expected annualized
cost of approximately 2.0% (including the initial purchasers' fees and other
costs), and it will revolve for 24 months, after which it will amortize based
upon the cash flows on the contributed Loans.

On October 22, 2020, we completed a $600.0 million Term ABS financing, which was
used to repay outstanding indebtedness. The financing has an expected annualized
cost of approximately 1.8% (including the initial purchasers' fees and other
costs), and it will revolve for 24 months, after which it will amortize based
upon the cash flows on the contributed Loans.

Cash and cash equivalents as of September 30, 2020 and December 31, 2019 was
$8.9 million and $187.4 million, respectively. As of September 30, 2020 and
December 31, 2019, we had $1,139.3 million and $1,565.0 million, respectively,
in unused and available lines of credit. Our total balance sheet indebtedness
increased $80.5 million to $4,619.3 million as of September 30, 2020 from
$4,538.8 million as of December 31, 2019 primarily due to the growth in new
Consumer Loan assignments and stock repurchases.

                                       56

--------------------------------------------------------------------------------


  Table of Contents


Contractual Obligations

A summary of our scheduled principal debt maturities as of September 30, 2020 is
as follows:
(In millions)
Year                    Scheduled Principal Debt Maturities (1)
Remainder of 2020      $                                  353.2
2021                                                    1,111.6
2022                                                    1,686.0
2023                                                      693.5
2024                                                      400.0
Over five years                                           400.0
Total                  $                                4,644.3


(1)The principal maturities of certain financings are estimated based on forecasted collections.



Based upon anticipated cash flows, management believes that cash flows from
operations and our various financing alternatives will provide sufficient
financing for debt maturities and for future operations. Our ability to borrow
funds may be impacted by economic and financial market conditions. If the
various financing alternatives were to become limited or unavailable to us, our
operations and liquidity could be materially and adversely affected.

Critical Accounting Estimates



Our consolidated financial statements are prepared in accordance with GAAP. The
preparation of these financial statements requires management to make estimates
and judgments that affect the reported amounts of assets and liabilities and
disclosure of contingent assets and liabilities at the date of the financial
statements and the reported amounts of revenues and expenses during the
reporting period. On an ongoing basis, we review our accounting policies,
assumptions, estimates and judgments to ensure that our financial statements are
presented fairly and in accordance with GAAP. Item 7 of our Annual Report on
Form 10-K for the year ended December 31, 2019 discusses several critical
accounting estimates, which we believe involve a high degree of judgment and
complexity. There have been no material changes to the estimates and assumptions
associated with these accounting estimates from those discussed in our Annual
Report on Form 10-K for the year ended December 31, 2019, except as described
below:

The accounting for finance charge revenue and allowance for credit losses
involves significant estimates related to the amount and timing of future
collections and Dealer Holdback payments. During the first quarter of 2020, we
reduced forecasted collection rates to reflect the estimated long-term impact of
COVID-19 on Consumer Loan performance. In addition, we adopted CECL on January
1, 2020, which changed our accounting policies for finance charge revenue and
allowance for credit losses. Our provision for credit losses for the nine months
ended September 30, 2020, included:
•$426.2 million provision for credit losses on new Consumer Loan assignments
related to our adoption of CECL on January 1, 2020, which reduced consolidated
net income by $328.2 million, or $18.26 per diluted share; and
•$196.8 million provision for credit losses on forecasts changes during the
first quarter of 2020 primarily related to the COVID-19 forecast adjustment,
which reduced consolidated net income by $151.5 million, or $8.33 per diluted
share.

For additional information, see Note 3 and Note 6 to the consolidated financial
statements contained in Part I - Item 1 of this Form 10-Q, which is incorporated
herein by reference.

Off-Balance Sheet Arrangements



We do not have any off-balance sheet arrangements that have or are reasonably
likely to have a material current or future effect on our financial condition,
revenues or expenses, results of operations, liquidity, capital expenditures or
capital resources.

                                       57

--------------------------------------------------------------------------------


  Table of Contents


Forward-Looking Statements

We make forward-looking statements in this report and may make such statements
in future filings with the Securities and Exchange Commission ("SEC"). We may
also make forward-looking statements in our press releases or other public or
shareholder communications. Our forward-looking statements are subject to risks
and uncertainties and include information about our expectations and possible or
assumed future results of operations. When we use any of the words "may,"
"will," "should," "believe," "expect," "anticipate," "assume," "forecast,"
"estimate," "intend," "plan," "target" or similar expressions, we are making
forward-looking statements.

We claim the protection of the safe harbor for forward-looking statements
contained in the Private Securities Litigation Reform Act of 1995 for all of our
forward-looking statements. These forward-looking statements represent our
outlook only as of the date of this report. While we believe that our
forward-looking statements are reasonable, actual results could differ
materially since the statements are based on our current expectations, which are
subject to risks and uncertainties. Factors that might cause such a difference
include, but are not limited to, the factors set forth in Item 1A of our Form
10-K for the year ended December 31, 2019 and Item 1A in Part II of this report,
other risk factors discussed herein or listed from time to time in our reports
filed with the SEC and the following:

•Our inability to accurately forecast and estimate the amount and timing of future collections could have a material adverse effect on results of operations.

•We may be unable to execute our business strategy due to current economic conditions.

•We may be unable to continue to access or renew funding sources and obtain capital needed to maintain and grow our business.

•The terms of our debt limit how we conduct our business.

•A violation of the terms of our Term ABS facilities or Warehouse facilities could have a material adverse impact on our operations.



•The conditions of the U.S. and international capital markets may adversely
affect lenders with which we have relationships, causing us to incur additional
costs and reducing our sources of liquidity, which may adversely affect our
financial position, liquidity and results of operations.

•Our substantial debt could negatively impact our business, prevent us from satisfying our debt obligations and adversely affect our financial condition.

•Due to competition from traditional financing sources and non-traditional lenders, we may not be able to compete successfully.



•We may not be able to generate sufficient cash flows to service our outstanding
debt and fund operations and may be forced to take other actions to satisfy our
obligations under such debt.

•Interest rate fluctuations may adversely affect our borrowing costs, profitability and liquidity.



•The phaseout of the London Interbank Offered Rate ("LIBOR"), or the replacement
of LIBOR with a different reference rate, could result in a material adverse
effect on our business.

•Reduction in our credit rating could increase the cost of our funding from, and
restrict our access to, the capital markets and adversely affect our liquidity,
financial condition and results of operations.

•We may incur substantially more debt and other liabilities. This could exacerbate further the risks associated with our current debt levels.

•The regulation to which we are or may become subject could result in a material adverse effect on our business.


                                       58

--------------------------------------------------------------------------------

Table of Contents




•Adverse changes in economic conditions, the automobile or finance industries,
or the non-prime consumer market could adversely affect our financial position,
liquidity and results of operations, the ability of key vendors that we depend
on to supply us with services, and our ability to enter into future financing
transactions.

•Litigation we are involved in from time to time may adversely affect our financial condition, results of operations and cash flows.



•Changes in tax laws and the resolution of uncertain income tax matters could
have a material adverse effect on our results of operations and cash flows from
operations.
•Our dependence on technology could have a material adverse effect on our
business.
•Our use of electronic contracts could impact our ability to perfect our
ownership or security interest in Consumer Loans.

•Reliance on third parties to administer our ancillary product offerings could adversely affect our business and financial results.

•We are dependent on our senior management and the loss of any of these individuals or an inability to hire additional team members could adversely affect our ability to operate profitably.

•Our reputation is a key asset to our business, and our business may be affected by how we are perceived in the marketplace.

•The concentration of our Dealers in several states could adversely affect us.

•Failure to properly safeguard confidential consumer and team member information could subject us to liability, decrease our profitability and damage our reputation.

•A small number of our shareholders have the ability to significantly influence matters requiring shareholder approval and such shareholders have interests which may conflict with the interests of our other security holders.

•Reliance on our outsourced business functions could adversely affect our business.

•Our ability to hire and retain foreign information technology personnel could be hindered by immigration restrictions.



•Natural disasters, acts of war, terrorist attacks and threats or the escalation
of military activity in response to these attacks or otherwise may negatively
affect our business, financial condition and results of operations.

•The outbreak of COVID-19 has adversely impacted our business, and the continuance of this pandemic, or any future outbreak of any contagious diseases or other public health emergency, could materially and adversely affect our business, financial condition, liquidity and results of operations.



Other factors not currently anticipated by management may also materially and
adversely affect our business, financial condition and results of operations. We
do not undertake, and expressly disclaim any obligation, to update or alter our
statements whether as a result of new information, future events or otherwise,
except as required by applicable law.

                                       59

--------------------------------------------------------------------------------

Table of Contents

© Edgar Online, source Glimpses