Contents

Our Commitment to the Environment and Sustainability

3

ESG Governance

6

Stakeholder Engagement and Materiality Assessment

8

Responsible Business

11

Marketplace

16

Workplace

24

Community

32

Environment

41

About This Report

47

Our Performance

48

Content Indices

54

COMMITMENT

ESG GOVERNANCE

STAKEHOLDER ENGAGEMENT

RESPONSIBLE BUSINESS

MARKETPLACE

WORKPLACE

COMMUNITY

ENVIRONMENT

ABOUT THIS REPORT

OUR PERFORMANCE

CONTENT INDICES

Our Commitment to the

Environment and Sustainability

Dah Sing Banking Group Limited (the "Group") has a strong track record of delivering on its brand promise to grow and prosper with its customers and the communities it serves in Hong Kong and the Greater Bay Area ("GBA"). Since the Group enhanced its approach to environmental, social and governance ("ESG") and refined its ESG roadmap in 2021, the Group has focused its efforts on optimising value creation for its stakeholders in strategic areas.

Snapshot of Our ESG Strategy

ESG Governance

Establish ESG positioning under Board's oversight

Governance

Establish clear accountability on ESG oversight and strategy implementation

Communication

Regularly communicate our ESG initiatives to our internal and external stakeholders

Reporting

Improve disclosure quality and performance tracking

Marketplace

Prioritise Green & Sustainable Banking ("GSB") and differentiate with SME focus

Green and Sustainable Banking

Build capacity, raise GSB awareness and establish our green product shelves

SME Support

Increase outreach and assist small and medium-sized enterprises ("SMEs") in ESG transition

Customer Focus

Improve customer experience and reinforce customer centricity

Digitalisation

Improve customer experience and operational impact through digital transformation

3

DAH SING BANKING GROUP LIMITED Environmental, Social and Governance Report 2022

COMMITMENT

ESG GOVERNANCE

STAKEHOLDER ENGAGEMENT

RESPONSIBLE BUSINESS

MARKETPLACE

WORKPLACE

COMMUNITY

ENVIRONMENT

ABOUT THIS REPORT

OUR PERFORMANCE

CONTENT INDICES

Workplace

Build an engaged workforce to enhance employee loyalty

Culture and Ethical Behaviours

Promote ethical behaviours to uphold the Group's Culture and Values

Training and Development

Enhance organisation and leadership capabilities for future-ready workforce

Health and Well-being

Promote health awareness and provide a flexible and healthy work environment

Community

Enrich our community strategy to enhance impact

Youth Education

Support youth education with a focus on STEAM, targeting under-privileged children

Youth Sports

Promote sports as a means of nurturing all-round youth development

ESG Awareness

Raise the awareness of ESG matters in the community for promoting sustainable development

Volunteering

Engage our employees to contribute to society through volunteering activities

Environment

Sharpen our focus on environmental Key Performance Indicators ("KPIs") for strategic impact and operational efficiency

Environmental Footprint

Reduce our environmental footprint and influence our supply chain

Paperless

Reduce paper consumption through digitalising operational processes and engaging customers on digital adoption

Staff Awareness and Engagement

Promote environmental conservation to our staff for a greener planet

4

DAH SING BANKING GROUP LIMITED Environmental, Social and Governance Report 2022

COMMITMENT

ESG GOVERNANCE

STAKEHOLDER ENGAGEMENT

RESPONSIBLE BUSINESS

MARKETPLACE

WORKPLACE

COMMUNITY

ENVIRONMENT

ABOUT THIS REPORT

OUR PERFORMANCE

CONTENT INDICES

Key Achievements for 2022

Marketplace

  • Launched Green and Sustainable Banking training framework for capacity building
  • Increased number of ESG funds on shelf
  • Increased adoption and
    usage of mobile banking by over 10%
  • Launched two industry forums with over 380 participants under the SME ESG Best Practices Recognition Programme with Friends of Earth (HK)

Environment

  • 4% in electricity consumption
  • 76%
    in hazardous waste generation
  • 8% in non-hazardous waste generation
  • 6% in water consumption

• 8%

in paper consumption

Workplace

  • Launched the first Culture Week
  • Launched new training series in ESG, Digitalisation and Leadership
  • 72,864
    training hours conducted in 2022
  • Gender diversity of full-time employees

M 48% and F 52%

Community

  • A total of
    487 volunteers contributing
    3,189volunteering hours
  • 2,913
    individuals benefited from our community programmes and activities
  • Continued focus on STEAM education for youths with over 100 beneficiary students
  • Promoted public green awareness through sponsorship of Green WALK
    Hong Kong

5

DAH SING BANKING GROUP LIMITED Environmental, Social and Governance Report 2022

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Disclaimer

Dah Sing Banking Group Limited published this content on 19 April 2023 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 26 April 2023 10:06:06 UTC.