Designer department store Fenwick looks to the future for service with style

Fenwick updates its stores with new POS technology for the decade ahead

Founded in 1882 by John James Fenwick, Fenwick has grown into a successful family-owned retail empire - a unique destination for luxury and lifestyle shopping, known for quality and customer service. Fenwick is a shining example of a retailer that has adapted and thrived through good and bad times. Looking to the future, Fenwick needed POS equipment to match its brand - elegant, efficient and easy to use - and it had to enhance the customers' experience in store.

Nel 2020, quando il lockdown ha costretto alla chiusura le attività non essenziali, il consiglio di amministrazione di Fenwick ha investito il tempo per prepare la crescita futura dell'azienda. Fenwick voleva una moderna piattaforma POS per soddisfare al meglio i suoi clienti per i prossimi dieci anni e il periodo di chiusura si presentava come l'opportunità giusta per concretizzare il progetto..

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