Do : Sustainability Report 2020/2021

ABOUT THIS REPORT

DO & CO presents its sustainability report, which offers an overview of essential sustainability topics and our efforts to address them throughout our global activities.

This report illustrates how DO & CO brings its mission of conscious leadership to life and covers our environmental, social and governance (ESG) initiatives. This report documents key figures collected in the business years 2018/19, 2019/20, 2020/21 and, where possible, data from prior business years. Further relevant activities and information were documented by the editorial deadline on 26 May 2021.

The most important sustainability topics and projects were determined by means of a materiality analysis conducted through the involvement of internal and external stakeholders. Special attention was given to ensure the relevance, accuracy and comparability of information and data; however, readers should note, that the COVID-19 pandemic has had and continues to have a significant impact on DO & CO's business activities. The extensive changes triggered in our internal processes across most of DO & CO's business areas result in limited comparability with the data provided in last year's sustainability report. To ensure a degree of comparability in light of the severe decline in business activity, DO & CO consulted with external specialists to identify possible illustrations of the results achieved.

For the first time, DO & CO included references to the UN Sustainable Development Goals ("SDGs") into those sections of the report where the greatest relevance for the business was identified, embedding them into the company's governance and operations, to support the progress towards collective sustainability goals and increased transparency.

This report was presented to our auditor PKF Centurion Wirtschaftsprüfungsgesellschaft mbH to have its preparation notified. DO & CO followed an internal assurance process to give its stakeholders confidence in the accuracy of the reported information. All reporting and performance data is limited to information for the owned and operated facilities of DO & CO Aktiengesellschaft and its subsidiaries, unless stated otherwise. For environmental reasons, this report is solely available as a free download on our website www.doco.com in German and English.

For more information on DO & CO's ESG initiatives or any inquiries about this report, please contact:

Green Team

DO & CO AG

Stephansplatz 12

A-1010 Vienna, Austria

[e-mail]

DO & CO Aktiengesellschaft supports the SDGs.

2

Contents

3

4

Foreword

FROM OUR SUPERVISORY BOARD

This past financial year has been unlike anything we could have imagined and certainly represented the biggest challenge for DO & CO to date. The ongoing adversities of the COVID-19 pandemic, the resulting economic contraction, job losses and issues of inequities brought to mind the challenges we face as a society. I am therefore particularly pleased to present the results of DO & CO's fourth sustainability report.

The severe impact that the COVID-19 pandemic has had on the lives of people across the globe has served as a powerful reminder of the threats we face, from changing climate to a spreading virus, which transcend borders and pose collective risks. Resultingly, businesses around the globe realized they have a much larger role to play in helping to solve some of the world's greatest challenges-now more than ever before.

During this pandemic we have witnessed how the role of food in society has drastically changed. From empty store aisles to crowded supermarkets, from cancellation of catering services onboard aircrafts to the increased importance of delivery services and all the way to the luxury standing of a restaurant visit. DO & CO sits at the heart of so many of these connections, helping to keep customers, partners, and employees safe, secure and well-nourished in this new environment.

Throughout this report, DO & CO gives you the opportunity to gain insights on how the company managed to navigate through the storm of the pandemic whilst staying true to its commitment of working towards a sustainable future. This report outlines the progress that DO & CO has made, as well as the areas providing further opportunity for growth and continuous improvement. DO & CO's focus includes operating an ethical and trustworthy business, fostering a culture of conscious leadership by protecting the environment and sourcing responsibly.

Here are some of the highlights:

• Introduction of new service concepts to provide valued airline customers with COVID-19 safe product offering.
• Donation of more than 43 tons of food items to charitable institutions to actively support the people that have been severely affected by the consequences of the pandemic.
• Display of DO & CO's adaptability by close cooperation with long-term partners in planning and organizing events allowing for a COVID-safe environment.
• Portfolio-diversificationinto the retail market by introducing a sustainable delivery service.

While the road ahead will be strenuous, I am confident in DO & CO's ability to drive meaningful and lasting change. My confidence comes from the people who drive DO & CO's success and its incredible achievements despite the difficult situation during the past year.

Nevertheless, DO & CO cannot do it alone. No company can, which is why it is encouraging and inspiring to see so many other companies, governments and NGOs finding resourceful and creative ways to work together towards a common goal/sustainable future.

Sincerely,

Andreas Bierwirth

5