Doxee S p A : Presentazione alla TP ICAP MIDCAP Annual Conference di Paris

TP ICAP Midcap

ANNUAL CONFERENCE

Sergio Muratori Casali

CEO

Guido Spagnoli

CFO

Paris

May 11th, 2023

Doxee at a Glance

Transforming data into relationships

• Doxee is a hi-tech company, leading provider of products for Customer Communications Management (CCM), Digital Customer Experience and Paperless
• Benefit Corporation, Innovative Company by BPI France and Innovative PMI
• Offering technology products based on cloud-native Doxee Platform® and 5 Patents
• Acquisition of Infinica GmbH in 2022 with a team of 29 specialists

2001

Founded

72%

Recurring Revenues

1.5%

Low churn rate

+22%		+21%					6.3 mln
								Invested in
Revenues		Contribution Margin
from sales in FY		in €/mn					R&D 2022
23		9	200
								Millions of e-invoice
New ix projects in	Billions of communications
2022			generated YoY					YoY
+200		+20	193
								Doxee & Infinica
			Years of experience
Customers
								Employees

May 11th, 2023 TP ICAP Midcap ANNUAL CONFERENCE

2022 Sustainability Report

Prepared on a voluntary basis, reporting on a selection of the "GRI Sustainability Reporting Standards" published by the Global Reporting Initiative (GRI), under the "Referenced" reporting option.

GOVERNANCE AND CERTIFICATION SYSTEMS

• Organizational Model - Leg. Decree 231
• ISO 9001 Quality Management System
• ISO 27001 Information Security Management System, with ISO 27017 and ISO 27018 extensions
• ISO 14001 Environmental Management System
• AgID Qualification (Compliance Storage and PA Cloud)
• Access Point Provider Certification (PEPPOL)
• Benefit Corporation
• ISO 37001 Anti-Bribery Management System
• Ecovadis Assessment - Silver Sustainability Rating Medal
• Legality rating ★★★

PERSONNEL & ENVIRONMENT

KPIs

• Employees: 193 (+39.9%; 142 in 2021)
• New hires: 38 (26 in 2021)
• Turnover (hires net of terminations): 22.5% (22.4% in 2021)
• Employees up to 30 years old: 21.2% (19.7% in 2021)
• Doxee Carbon Tool certified by RINA
• Energy consumption (GJoules): 2,790 (1,888 in 2021)
• Tot Location-Based emissions (GHG Scope 1/Scope 2) tCO2e 202 (135 in 2021)
• Tot Market-Basedemissions (GHG Scope 1/Scope 2) tCO2e 143

(-22%; 184 in 2021)

ECONOMIC VALUE

• Economic value distributed:

€ 24.4 mln in 2022 €18.1 mln in 2021

• Generated value: €28.7 mln in 2022

€23.6 mln in 2021

DOXEE'S ROLE AND COMMITMENTS

• Digital transformation
• Dematerialisation of processes and documents
• Optimisation of document management and distribution processes
• Interactions between customers / companies and citizens / Public Administrations

May 11th, 2023 TP ICAP Midcap ANNUAL CONFERENCE

Impact Report 2022

Second Impact Report, drawn up pursuant to Article 1, paragraph 382 of Law 208/2015

	2. CULTURE OF TECHNOLOGICAL
1. INNOVATIVE IT TOOLS	AND DIGITAL INNOVATION
4. INTERNAL TRAINING COURSES

3. CULTURE OF ECO-SUSTAINABILITY AND SOCIAL INCLUSION

• 2,057,607,505 digital sheets produced (+31%;
  1,570,069,915 in 2021)
• 36,335 trees saved (+25%; 29,183 in 2021)
• 47,813 tCO2 saved (+13%; 42,261 tCO2 in 2021)
• 56,187,871 Pvideo/Pweb communications (+36%: 41,303,995 in 2021)
• 19.3% downloads (+1.6%; 17.7% in 2022)
• Doxee Carbon Tool Certified by RINA

• Publications: 129 (122 in 2021)
• External events: 259 participants in 6 events (542 part. in 9 events in 2021)
• Research initiatives: 16% of turnover (13% in 2021)
• ESG training: 3.2 h/employee (1.65 in 2021)
• Technological training: 12.73 h/employee
• Newsletters: 13 with rate of opening of 48%

• Internal ESG Committee
• ISO 37001
• Legality Rating: 3 stars
• Plastic-freeoffices and separate waste collection: 49% (19% in 2021)
• Energy from renewable sources: 100%
• Hybrid cars: 30% (18% in 2021)
• Mobility Management
• Donations: 0.05% of turnover
• Raising top management's awareness: 3 managers involved in events

5. WORK ENVIRONMENT

• Smart working: All Individual Agreements 100% signed
• Team building: 13 activities, participation rate of 92%
• Welfare (insurance policies): Euro 202.69 €/employee & Agreements: 91% signed up (89.8% signed up in 2021)
• Investments in workspaces: Euro 441/employee
• Diversity & inclusion: 29.5% women at the company vs. 27% in 2021

6. TECHNICAL AND SCIENTIFIC TRAINING AND GENDER GAP

• Participation in technical-scientific committees and observatories: 4
• Informative events and career days: 6
• Activation of student placements: 33.3% converted to employees in 2022 (43.5% in 2021)

May 11th, 2023 TP ICAP Midcap ANNUAL CONFERENCE

Doxee Technological Asset

R&D INVESTMENTS

R&D effort represents the strong commitment to

support the development of the new Doxee

Platform with innovative and extended

MARKET VALIDATION

Global IT analysts recommend Doxee in their reports

€14,0 mln		functionalities capable of supporting the partner
2020-2022		ecosystem and meeting customer expectations
	through the development of new use cases and
				indirect sales
					R&D COSTS
					(€/mln)
						47%
							6,3
				26%

4,3

3,4

2020

2021

2022

• Tech Tide™: Creative Technologies, 2021
• The Future of Chatbot - UX, Use Cases, And Design Will Evolve Over The Next Five Years, 2021
• Tech Tide™: Video Technologies For Customer And Employee Experience, 2019, 2020
• Tech Tide™: Digital Claims Management, 2019
• Now Tech™ : Online Video Platforms For B2B Marketing and Sales, 2019
• Now Tech™: Customer Communications Management, 2019
• Leaderboard for Customer Communications Management services 2018 - 2022
• Report Customer Communications Management 2019 - 2021 dedicated to the banking and insurance.

• Doxee named Major player in the IDC Marketscape: Worldwide Cloud Customer Communications Management Applications 2022 - Vendor Assessment
• Doxee appointed as a relevat Tech vendor in the Intercactive Personalized Video Market Study 2021-2022
• Doxee named as Tech Leader at SPARK MatrixTM: Customer Communication Management 2021-2022- 2023
• Vendor Guide dedicated to providers for Customer Communications Management 2019, 2021
• Magic Quadrant 2021

May 11th, 2023 TP ICAP Midcap ANNUAL CONFERENCE