Epazz Inc. announced that its On-sbite Remote Assist (OSRA) product accrued new contracts in SmartHK Trade Fair in Germany. Epazz Metaverse with OSRA integration scores several new client contracts as product demonstrations on how the technology works impress investors present in the audience. Belektro focuses on electrical engineering, electronics, and light, collaborating with SmartHK, which highlights intelligent building technology.

The OSRA product combined with Epazz's Metaverse Technology allows remote technicians to conduct on-site video calls and bring in machine experts via remote assistance, creating live quality inspections, video tutorials, proof of work, and reports. Using the On-site Remote Assist (OSRA) integrated with TillerStack field management software coupled with the smart data glasses, field workers can perform their tasks with the help of a real-time video stream between remote technicians and back-end experts. The technology enables access to automated expert mapping, company-specific configuration, and local and distributed knowledge objects.