Falabella S A : Corporate Presentation 4Q-2023

CORPORATE PRESENTATION

4Q-2023

Cautionary Statement

This document contains "forward-looking statements," relating to, among other things, future operating and financial results, project performance, expenses, the impact of acquisitions and divestments, business strategy and any restructuring plans. These statements use words, and variations thereof, such as the future tense verbs generally, "plan", "intend", "expect", "anticipate", "estimate", "maintain", "project", "continue", "reduce" and "grow". We caution you not to rely on these forward-looking statements as the basis for any investment or divestment decisions regarding securities issued by the Company. These statements are based on assumptions and expectations of future events at the time they are made and, therefore, are subject to uncertainty.

If the underlying assumptions prove to be inaccurate, or known or unknown risks or uncertainties materialize, actual results could vary materially from the expectations and projections expressed in these forward-looking statements. Uncertainties relate to, among other things, the company's ability to successfully execute its planned projects and strategic plans, the possibility that expected benefits and opportunities may not materialize in the expected timeframe or at all, the impact of divestments, as well as risks related to the political and economic scenario; new regulations or more demanding regulatory changes; breach of rules and/or regulations; inability to attract and retain talent; cyber-attacks; failures or crashes of key systems; technological obsolescence; financial and market risks (exchange rate, inflation, interest rate, credit and liquidity); climate change causing natural disasters that affect operational continuity and/or increase costs in the value chain; inconsistency between ESG declarations and implementation; damage to infrastructure affecting physical security and operational continuity; conflicts with the community; accidents, illnesses or other events that impact the minimum number of people required to operate; failures in the supply chain and inventories; relationships with suppliers who fail to meet minimum standards; sale of products harmful to people's health or safety; inadequate identification and response to the preferences of our current and prospective customers. A more detailed list and description of these risks can be found in the Annual Report and in the notes to the financial statements of Falabella S.A., which are available online at the company's website (https://investors.falabella.com), as well as on the website of the Financial Market Commission (www.cmfchile.cl).

The information contained in this presentation pertain to the dates and for the time periods indicated therein, and the company assumes no obligation to update any of the information contained in this document. Accordingly, you should not rely on the accuracy of any statements or other information contained in any archived webcast or video on demand as the basis for investment or divestment decisions in securities issued by the company.

All numbers in this presentation are expressed as of LTM December 2023, converted to US Dollars and rounded to millions.

Physical and Digital ecosystem with diversified presence across Latin America

Key Financial Figures1

US$ 12.8 Bn

Total Revenue

US$ 2.8 Bn

Online GMV

US$ 0.8 Bn

EBITDA

+20.000 Sellers3	US$ 11.3 Bn1
(-12% YoY)
With sales in our Marketplace
Retailers revenue

US$ 734 MM2	US$ 479 MM2
(+ 7% YoY)	(+13% YoY)
Third-party sales (3P)	Mallplaza Revenue

Clients

+18.6 MM3		US$ 7,3 Bn3
(+0% YoY)		(-5% YoY)
Loyalty program participants		Gross Loan Book

35 MM2

Dispatches

1. Figures as of 4Q23, last twelve months (LTM). Home Improvement operation includes the businesses in Chile, Peru, Colombia, Brazil, Mexico, Argentina and Uruguay. Mexico and Colombia do not consolidate in the financial statements.
2. Figures as of 4Q23, last twelve months (LTM).
3. Figures as of December 2023. Gross Loan Book includes Financial Services Mexico.

Constantly evolving to meet our customers' demands

Born over 130 years ago as a tailor shop, built a powerful model with important synergies, based on the virtuous circle between retail,

financial services and malls

Organic initiatives

1980	1993-5		1999		2006	2015	2018	2021	2022
Falabella	Entry to Argentina	Falabella.com	Falabella & CMR	Sodimac opens first	Integration of CMR and	Launch of	First IKEA store
launches
and Colombia	launched in Chile	enter Colombia	Homecenter stores in	Banco Falabella Chile to	Falabella.com	opened in
CMR
					Brazil and Uruguay	improve value proposal.	in Chile	LatAm, Chile
1889	1990		1998	2002
Falabella starts	Falabella builds	Banco Falabella	First Tottus				2022
as a tailor	its	launched in	opened in				Launch of
shop	first shopping		Chile	Peru
				Falabella.com
center Mall Plaza
						in Peru

Mergers & Acquisitions

1993-5

Falabella acquires

Saga

2003	2004	2014	2016	2017	2018
Falabella &	Falabella	Sodimac acquires	Falabella & Soriana	The first Falabella-	Falabella announced
Sodimac merge	acquires	Maestro in Peru	form partnership to	Soriana credit card	the acquisition of 100%
San Francisco	2013	develop home	was issued in Mexico of Linio and signed an
	in Chile	improvement and		MOU to develop and
		Sodimac	financial services in		operate IKEA

acquires	Mexico
Dicico in Brazil

2023

Launch of

Falabella.com

in Colombia

First IKEA store

opened in Colombia

Physical and Digital ecosystem with diversified presence across Latin America

Present in all major LatAm markets

7Countries

Key highlights of Falabella's platform:

• Large market size
• Growing young and middle class
• Low banking penetration
• Growth potential for the digital platform
• Low relative physical penetration in retail compared to developed markets

Department	45 Stores	35 Stores	26 Stores
Stores
Home	88 Stores	56 Stores	42 Stores	7 Stores	54 Stores	4 Stores	13 Stores
Improvement
Supermarkets	72 Stores	89 Stores
Financial	2,901,043	1,184,289	1,468,008				669,149
Active credit	Active credit	Active credit				Active credit
Services
cards	cards	cards				cards
Real Estate	27 Malls	15 Malls	4 Malls

1. All figures as of December 2023. Home Improvement Chile & Colombia includes IKEA.

Contribution breakdown

MIX BY COUNTRY

MIX BY BUSINESS

Mexico

2% Revenue

Colombia

16% Revenue

10% EBITDA

Peru

25% Revenue

23% EBITDA

Chile

54% Revenue

65% EBITDA

Brazil

2% Revenue

1% EBITDA

Uruguay <1% Revenue<1% EBITDA

Argentina <1% Revenue

Home Improvement	38%	32%
US$ 5.4 billion	Revenue	EBITDA
revenue
Department Stores	24%	9%
US$ 3.4 billion	Revenue	EBITDA
revenue
Supermarkets	17%	12%
US$ 2.5 billion	Revenue	EBITDA
revenue
Financial Services	16%	7%
US$ 7.3 billion	Revenue	EBITDA
Loan Book
Real Estate	5%	40%
3.5 million	Revenue	EBITDA
sqm of GLA

1. Mix by Country and Mix by Business as of 4Q23 LTM. Segment 'Colombia' and 'Home Improvement include Sodimac Colombia and Sodimac Mexico, Financial Services includes Financial Services Mexico which we do not consolidate. Revenue and EBITDA breakdown does not consider Segment 'Others, elimination & annulment'.

OUR STRATEGY

Our virtuous cycle results from our omnichannel retail, marketplace and financial services leveraging each other to grow

	35 million
	Total Customers
	20 thousand
	Sellers
CUSTOMERS SELLERS	577
	Stores & Malls

7.4 million Banking Customers

Operations in

7countries

• Sodimac
• CMR Falabella
• • Sodimac
  • Banco Falabella
  • Mallplaza
  • Falabella
  • Tottus
  • Falabella.com
  • Sodimac
  • Banco Falabella
  • Mallplaza
  • Falabella
  • Tottus
  • IKEA
  • Falabella.com

• Sodimac
• Banco Falabella
• Mallplaza
• Falabella
• Falabella.com
• IKEA

• Sodimac

• • Sodimac
• Sodimac

In this way, we transform our ecosystem by leveraging our data, technology, and people, with a focus on sustainability.

JOURNEY DEL CLIENTE

TRAFFIC	INTERMEDIATION	FINANCIAL	LOYALTY	DELIVERY
& RETAIL	SERVICES

Home

Delivery

Commited to ESG and a

sustainable

Data Analytics	Technology	Talent	business development

ENABLERS

HIGHLIGHTS

4Q-2023

Clients