FinecoBank S p A : 2023 Consolidated Non-Financial Statement

INDEX

LETTER FROM THE CEO

METHODOLOGICAL NOTE

1. GROUP PROFILE

1. Highlights
2. Who we are, strategy and business model
3. Sustainable Development Goals

and commitments subscribed

1. ESG Ratings and Indices
2. ESG Prizes and Awards
3. Membership of associations

2. STAKEHOLDER RELATIONS

AND MATERIALITY ANALYSIS

1. Stakeholder Engagement
2. Material topics

3. OUR CUSTOMERS

1. Cybersecurity and Information Security
2. Responsible Products and Investments
3. Financial inclusion
4. Fairness and transparency in customer communications

4. INNOVATION

1. Technological innovation and digital transformation
2. Business model innovation

1. SOLIDITY AND RESILIENCE

1. Governance system
2. Management of ESG risks
3. Performance and capital strength
4. Economic value generated and distributed
5. Environmentally sustainable assets
6. Protection of corporate reputation

4	7.	OUR PEOPLE	129
	7.1. Management of our people	130
5	7.2. Diversity and inclusion	136
	7.3. Promoting and developing human resources	140
9	7.4. Welfare and Industrial Relations	150
10	7.5. Health and safety	153
11
	8.	COMMUNITY	157
17	8.1.	Financial Education	158
28	8.2	Community Support	161
29	9.	ENVIRONMENT
30	165
	9.1. The EMAS Environmental
		Management System	167
33	9.2	Environmental performance	171
34
39	GRI CONTENT INDEX	187
43	External auditor' report	193
45	on the Consolidated
Non-Financial Statement
50
59	ANNEX I	197
61	ESG Multi-Year Plan 2024-2026
63	ANNEX II
SDGs and related relevant targets	201
64	ANNEX III
66
EU taxonomy regulation	202
69	ANNEX IV
73
Organisational chart	216
85
104	ANNEX V
105
Principles for Responsible Banking	217
108
110	reporting and self-assessment
template

6.	ETHICS AND COMPLIANCE		External auditors' report	241
	CULTURE	113
	on the Principles for Responsible
6.1.	Compliance culture	115
Banking - reporting and
6.2. Ethics and integrity in business conduct	118
self-assessment template

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01

GROUP PROFILE

1. HIGHLIGHTS
2. WHO WE ARE, STRATEGY AND BUSINESS MODEL
3. SUSTAINABLE DEVELOPMENT GOALS AND COMMITMENTS SUBSCRIBED
4. ESG RATINGS AND INDICES
5. ESG PRIZES AND AWARDS
6. MEMBERSHIP OF ASSOCIATIONS