Forrester: Automation Will Take 11 Million US Jobs By 2032 — But Be Largely Offset By New Job Growth
March 22, 2022 at 10:32 am EDT
Share
Forrester forecasts that despite automation taking 11 million - or 7 percent - of US jobs by 2032, these will be considered modest losses as they will be largely counterbalanced by new job growth in such sectors as professional services, renewable energy, and smart infrastructure. Additionally, over 9.6 million jobs created in a decade's time will reduce the number of job losses from 11 million to less than 1.5 million.
Forrester's research (The Future OfUS Jobs, 2032: The Rise OfHuman/Machine Teams) further finds that automation will have the capacity to reshape, and even invigorate, the US job market as organizations ramp up automation deployments. This is to provide employees with the technology needed to be more productive, successful, and happier.
Key takeaways include:
Over the next decade, human/machine collaborative teams will increasingly flourish to drive new levels of quality, productivity, customer experience, and employee experience. As the future of jobs sees the relationship between humans and technology evolve and deepen, firms will need to consider employees every step of the way, even as they rethink and redesign entire workflows.
To infuse automation, AI technology, and related technologies into the workplace, firms must be able to plan for changing jobs; invest in their robotics quotient to measure readiness in having humans work with machines; and encourage employees to cede tasks - or entire jobs - to automation to excel in new areas.
Automation technologies are already offering key benefits to firms beyond cost savings. Along with enabling firms to fill spreading talent gaps stemming from the Great Resignation and other effects of the COVID-19 pandemic, automation is allowing employees to devote more time to neglected tasks; drive CX; and improve overall quality and safety. Forrester finds that the fastest-growing benefit for data and analytics decision-makers is being able to use automation to drive deeper insights from data (19 percentage points from 2018 to 2021).
To access this research or arrange an interview with a Forrester analyst, please contactpress@forrester.com.
Attachments
Original Link
Original Document
Permalink
Disclaimer
Forrester Research Inc. published this content on 22 March 2022 and is solely responsible for the information contained therein. Distributed by Public, unedited and unaltered, on 22 March 2022 14:31:11 UTC.
Forrester Research, Inc. is an independent research and advisory firm. The Company operates through three segments: Research, Consulting and Events. Research segment provides objective, independent and data-driven research insights utilizing both qualitative and quantitative data. Its primary subscription research services include Forrester Decisions, Forrester Research, and Sirius Decisions Research. Consulting segment includes consulting projects and advisory services. It delivers focused insights and recommendations to assist clients in developing and executing their technology and business strategies. Events segment hosts multiple events across North America, Europe, and the Asia-Pacific region. Its Events focused on business imperatives of significant interest to clients, including business-to-business marketing, sales and product leadership, customer experience, security and risk, new technology and innovation, and data strategies and insights.