Accounting experience is the most commonly sought-after competency for finance shared services, according to
"Looking for the top finance shared services competencies in the same place as everyone else is costly," said
The 10 most sough-after shared services skills in the finance and accounting function in the past year are as follows:
1) Accounting Experience: Experience in accounting processes such as accounts payable. Although not one of the top overall locations, Ranchi,
2) Analytical Thinking: The ability to review, analyze and reconcile accounting information, interpret data and policies, and solve problems. While central
3) Change Implementation: The ability to design, put in place, or streamline new processes and tasks.
4) Automation Implementation: The ability to identify automation candidates and automate processes, such as reporting tasks. Gurgaon is a strong location for sourcing this emerging digital skill, along with other Indian cities like
5) KPI Monitoring: The ability to review and analyze progress against key performance indicators. Salaries trend slightly higher for this skill, which means that in addition to cities like Gurgaon and
6) Experience with Business Analytics: Gurgaon is a top-rated location for this capability overall, as is São Paulo. However, the only top-ranked locations with "low" or "very low" hiring difficulty are
7) Experience in a Shared Services or BPO Environment: Experience working for a shared services organization or a business process outsourcing (BPO) company. Locations in
8) Knowledge of GAAP: An understanding of the Generally Accepted Accounting Principles (GAAP) and of compliance with them. This skill is slightly more difficult to source, with fewer available candidates than other in-demand skills.
9) Continuous Improvement: The ability to determine, develop and implement best practices to improve processes. With a plentiful supply of talent, lower hiring difficulty and salary costs of
10) Experience with ERP Systems: Experience working with enterprise resource planning (ERP) tools.
"By understanding better how the forces of talent supply, talent demand and wage expectations interact around specific competencies, it's possible to identify prime locations where competition for in-demand competencies is lower," said Kranish. "This could offer a finance organization significant advantages when certain skills are in such high demand as they are now."
Gartner clients can read more in: Top Locations for In-Demand Shared Services Skills.
Non clients can learn more at the Shared Services Content Hub.
CFOs and finance leaders can participate in Gartner research and get complementary access by joining the
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