National Healthcare Provider Selects Harte Hanks to Oversee Multi-Year Maternal Health Program
February 07, 2022 at 08:00 am EST
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Harte Hanks Inc. announced that it has been awarded a multi-year contract from a national healthcare organization to provide new mothers with products including breast milk pumps and health-related materials. The multi-year program from the healthcare organization is a critical element in the government's overall mission under the Affordable Care Act to improve newborn nutrition and wellness. In the first year alone, the program is expected to deliver over 100,000 breast milk kits and materials to new mothers covered under the program.
Harte Hanks was selected for the program based on its unique ability to provide an end-to-end single-source solution that includes everything from customer service, product sourcing and inventory management to fulfillment and distribution of the wellness and nutrition kits quickly and cost-efficiently to new mothers.
Harte Hanks, Inc., together with its subsidiaries, is a global customer experience company. The Company operates through three segments: Marketing Services; Customer Care, and Fulfillment & Logistics Services. Marketing Services segment leverages data, insight, and experience to support clients as they engage customers through digital, traditional, and emerging channels. Its service offerings include strategic business, brand, marketing and communications planning, data strategy, audience identification and prioritization, predictive modeling, creative development, and execution across traditional and digital channels. Customer Care segment offers responsive contact center solutions, which use real-time data to interact with each customer. Customer contacts are handled through phone, e-mail, social media, text messaging, chat, and digital self-service support. Fulfillment & Logistics segment consists of mail and product fulfillment and logistics services.