HCL Technologies (HCL) has launched two new 5G applications to help mobile network operators optimize customer experience and reduce energy consumption across their 4G and 5G infrastructure. HCL's Quality of Experience (QoE) and Energy Savings applications are built on HCL's Augmented Network Automation (ANA) Platform, developed by its Industry Software Division. The HCL ANA Platform is HCL's next- generation network optimization solution that enables mobile operators globally to effectively manage their 5G and 4G services, by automating multi-vendor and multi-technology deployments in cloud or on-premise environments.

To improve network performance in places with high traffic congestion, such as city centers and large sporting events, HCL's QoE application allows mobile network operators to provide seamless, fast and reliable 5G services, by using artificial intelligence (AI). HCL's Energy Savings application reduces the operating costs of delivering 5G, using AI-based network automation capabilities. By analyzing traffic patterns, the application identifies where network infrastructure can be temporarily powered down during off-peak times, such as at night, without impacting the quality of experience for mobile subscribers.