Priopćenje za medije HRVATSKA POŠTANSKA BANKA, dioničko društvo

Ured Uprave

Jurišićeva 4, HR-10000 Zagreb

Press Release

GfK's research: HPB positioned as a premier bank when it comes to its customers' trust and recommendations HPB as a principal bank is in fourth place when it comes to the number of current accounts, holding thus 10 percent market share

The customers of Hrvatska poštanska banka expressed the highest levels of trust in their bank; this was confirmed in GfK's annual report integrating the findings from the 2014 banking services market survey of nationally representative sample of 4,000 examinees. HPB was therefore again top rated by its customers for its reliability as it had been a year ago.
HPB takes first place also for its customers' recommendations i.e. for the number of the customers who would certainly recommend the bank to others.

They do not want to change their bank - The service users' satisfaction and trust were also confirmed by the data revealing the intention to change a principal bank where HPB also produced the best results. Namely, 61% of customers who have HPB for their principal bank replied that they are sure they would not change the bank, while only 1% of them said that they would certainly do that.

According to data provided by this report, HPB as a principal bank takes fourth place among the banks in Croatia confirming its market position according to the number of current accounts. Namely, in HPB there are about 415,000 current accounts opened which is more than 10% of the total number of current accounts in Croatia so that the bank is ranked fourth in the banking market.

Media Relations

HPB's Office of the Management Board
01 4804 920, 4805 057 pr@hpb.hr
www.hpb.hr

Hrvatska poštanska banka, dioničko društvo ⋅ Jurišićeva 4, 10000 Zagreb, Hrvatska ⋅ tel.: 072 472 472 ⋅ hpb@hpb.hr ⋅ www.hpb.hr Uprava Banke: Tomislav Vuić, predsjednik ⋅ Dubravka Kolarić, član ⋅ Mladen Mrvelj, član ⋅ Domagoj Karadjole, član ⋅ predsjednik Nadzornog odbora: Dražen Kobas ⋅ IBAN: HR46 2390 0011 0700 0002 9 ⋅ SWIFT: HPBZHR2X ⋅ OIB: 87939104217 ⋅ Upis kod Trgovačkog suda u Zagrebu pod br. MBS: 080010698 ⋅ Temeljni kapital 966.640.400,00 kn, podijeljen na 878.764 redovnih dionica u

nominalnom iznosu 1.100,00 kn (uplaćen u cijelosti)

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