ISG Provider Lens™ report sees German companies also using cloud to adopt containers, artificial intelligence and other next-gen technologies
The 2020 ISG Provider Lens™ Public Cloud – Solutions and Services Report for
“Cloud investments made now lay the digital foundation for a company,” said
The ongoing COVID-19 pandemic is driving demand for cloud services such as cloud-based workstations, the report adds.
With many German enterprises already having defined their public cloud strategies before the pandemic, they will need to adjust their governance, risk and compliance models to adjust to new demands for cloud services, the report adds. Companies need to engage experts who are familiar with contracts and industry-specific regulations, the report recommends.
The report sees cloud service providers looking to partner with hyperscalers, with hyperscale certifications becoming increasingly important for providers. Service providers have continued to take advantage of training and certification courses during the pandemic, with some also working to develop industry-specific cloud transformation skills.
Many German enterprises see cloud consulting and managed servicers as critical to the success of digital transformation, the report adds. With a shortage of experienced specialists in the country, many companies are turning to service providers to manage their cloud services.
In addition, German enterprises are looking to consulting and transformation service providers to help them manage and innovate their customer experience, the report says.
In the area of governance, risk and compliance services, many German companies are outsourcing these functions to service providers that have expertise in highly specialized areas, the report adds. In the past, concerns about data protection slowed the adoption of cloud services in
The 2020 ISG Provider Lens™ Public Cloud – Solutions and Services Report for
The report names IBM and T-Systems as leaders in four quadrants and CANCOM and Microsoft as leaders in three quadrants. Accenture,
In addition,
Customized versions of the report are available from IONOScloud, Rackspace and T-Systems.
The 2020 ISG Provider Lens™ Public Cloud – Solutions and Services Report for
About ISG Provider Lens™ Research
The ISG Provider Lens™ Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across
A companion research series, the ISG Provider Lens Archetype reports, offer a first-of-its-kind evaluation of providers from the perspective of specific buyer types.
Starting this year, each ISG Provider Lens™ study will include a Global Summary to help enterprise subscribers better understand provider capabilities across all geographic markets covered by that study. All ISG Provider Lens™ reports also will now include an Enterprise Context feature to help executives quickly identify key insights related to their roles and responsibilities.
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