Developing best-in-class digital workplace solutions with increased focus on human-centric experience design.
Infosys (NSE, BSE, NYSE: INFY), a global leader in next-generation digital services and consulting, today announced that it has been positioned as a Leader in the Everest Group PEAK Matrix report for Digital Workplace Services, 2022 in North America. Infosys was distinguished for its highly balanced portfolio, increased focus on human-centric experience design, strategic collaborations, coherent vision, and proactiveness.
For the report, Everest Group assessed 25 leading digital workplace service providers through a multi-phased research and analysis process on their vision and capabilities in the sphere of digital workplace services. The evaluation was based on interactions with leading digital workplace service providers and an analysis of the digital workplace services marketplace in the North American region. Infosys was recognized for accelerating the growth of its workplace portfolio in the past two years through contextualized solutioning, sales enablement, and consistent investment in in-house accelerators.
The report additionally highlighted Infosys' strengths in the following areas:
Robust collaboration suite across multi-tower workplace segments, acquisition of entities such as Oddity, building design hubs and Metaverse Foundry to make its workplace more human-centric in design
Strategic collaboration with Microsoft and Google for workplace security solutions and set up a center of excellence to meet global customer requirements
'Evolving employee expectations, due to hybrid workplace enablement, and the great resignation movement have compelled North American enterprises to rapidly pivot towards an experience-centric digital workplace. This is underpinned by empathy and hyper-personalization to navigate and address the challenges around poor employee experience and productivity, attrition, and lack of organizational citizenship behaviour,' said Udit Singh, Practice Director, Everest Group. He added, 'Infosys' contextualized solutioning approach along with continuous investments in in-house accelerators, sales prowess, innovative & flexible commercial models, and robust partner ecosystem have contributed to its position as a Leader in Everest Group's Digital Workplace Services PEAK Matrix Assessment 2022 - North America. Clients have appreciated its solutioning flexibility and overall client management capabilities.'
Rajesh Varrier, EVP, Head of Digital Experience & Microsoft Business, Infosys, said, 'Our leadership positioning in Everest Group's PEAK Matrix is an acknowledgment of our experience-led, industry-aligned offerings. Workplaces are no longer just physical spaces, they must empower the workforce to collaborate, communicate, and meaningfully connect to their organization's purpose. Fueled by our capabilities, Infosys is well-positioned to deliver sentient and purpose-driven digital workplace solutions for a varied group of industry segments. Powered by our strategic investments in the market, we will continue to drive innovation in our pursuit to deliver future-proof workplace services to our clients.'
To read the full report, please visit: https://www.infosys.com/services/digital-workplace-services/documents/leader-digital-workplace-services2022.pdf
About Infosys
Infosys is a global leader in next-generation digital services and consulting. Over 300,000 of our people work to amplify human potential and create the next opportunity for people, businesses and communities. With over four decades ofss experience in managing the systems and workings of global enterprises, we expertly steer clients, in more than 50 countries, as they navigate their digital transformation powered by the cloud. We enable them with an AI-powered core, empower the business with agile digital at scale and drive continuous improvement with always-on learning through the transfer of digital skills, expertise, and ideas from our innovation ecosystem. We are deeply committed to being a well-governed, environmentally sustainable organization where diverse talent thrives in an inclusive workplace.
Visit www.infosys.com to see how Infosys (NSE, BSE, NYSE: INFY) can help your enterprise navigate your next.
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