kneat.com, inc. announced that it has appointed Colum McNamara as its Senior Vice President of Global Operations. An accomplished business leader, Colum has more than 25 years' experience in information technology, having served in varying leadership positions including Customer Success, Technical Support, Network Operations, and overall general management. Colum joins Kneat from cloud computing and virtualization technology company Citrix, where he served for three years as Senior Director of Customer Success for the EMEA region and was Site Leader of Citrix's Dublin office.

Previously, Colum spent five years as Citrix's EMEA Senior Director of Technical Support, leading front line, escalation and development support and project teams to streamline daily operations. Before joining Citrix, Colum was most recently Senior Director of Network Operations with cybersecurity company Irdeto. Colum has also spent several years working in customer-facing roles, in Malaysia for semiconductor company STATS ChipPAC, and for IBM's Microelectronics Division.

In his role, Colum will be responsible for a single global operations and services team comprised of Professional Services, Strategic Partnerships, Kneat Academy and Customer Support.