LiveWorld, Inc. is a digital agency specializing in social media and technology solutions. It provides consulting, strategy, and creative along with human agents for moderation, engagement, customer care, and adverse events management and conversation management software, and chatbots for digital campaigns and social media programs. Its solutions include digital agency services, moderation services, adverse events management and social customer service. Its digital agency services include strategy, research and planning; technology and digital solutions; process consulting; design and production; conversation engagement, and insights and analytics. Its social media moderation services are designed to handle multi-language brands. Its adverse events management services include 24/7 brand protection; real-time AE detection and review; escalation and routing, and escalation and routing. Its clients include various brands in pharmaceuticals, healthcare, and financial-travel services.
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