Marchex, Inc. announced that Edwin Miller has joined the company as its CEO. Russell Horowitz, the company's Chairman of the Board, will continue in this role.
A highly experienced entrepreneur and technology industry executive who has led and managed numerous dynamic organizations, Miller most recently was an operating executive with Gemspring Capital. In this role, Miller reviewed and advised on all facets of company operations, from strategy to execution, for numerous technology businesses across a wide spectrum in the global technology landscape. Miller previously served as CEO of Astreya and was a member of its Board of Directors after initially advising the company. During Miller's 6-years of leadership, the company nearly quadrupled revenue, while headcount doubled to more than 1,000 employees. Prior to Astreya, Miller was the CEO of Everest Software, where he helped drive innovation in the product offerings and an improved go to market approach, prior to its successful exit to Versata. Miller was also previously the CEO of InfoData, where he helped formulate and execute new business strategies, returning the company to profitable performance and achieving 11 consecutive quarters of growth. InfoData was successfully sold to McDonald Bradley at a 14x valuation multiple. Miller currently serves on the boards of private companies in the Drone, AI, and SaaS marketplaces, and has an MBA from George Washington University.
Marchex, Inc. provides conversation intelligence platform. The Company provides conversational intelligence artificial intelligence (AI)-powered solutions. The Companyâs product offerings include Marketing Edge, Sonar Business Text Messaging, Marchex Platform Services, Spotlight and Engage. Marketing Edge leverages conversational intelligence with generative AI to form a comprehensive marketing attribution and conversation data solution. Sonar Business Text Messaging is an AI empowered, intelligent workflow enabled mobile messaging solution that enables operations, sales and marketing teams to communicate personally with field staff, prospects and customers. Marchex Platform Services is an API-based, conversation intelligence product that allows executives, sales, customer engagement and marketing teams to apply Marchex AI to any calls, regardless of communication platform, in order to identify actionable insights from conversations with their customers.