MARR S p A : Consolidated NFD 2020 (1.42 MB)

MARR

Consolidated Non-Financial Statement

as at 31 December 2020*

in accordance with Legislative Decree 254/2016

* Annex to the Directors' Report

List of Contents

METHODOLOGICAL NOTE

THE COMPANY IDENTITY

STAKEHOLDERS

FISCAL APPROACH OF THE GROUP

MATERIAL TOPICS

FIGHT AGAINST CORRUPTION

Risks and opportunities Policies implemented by MARR Non-financial performance

ENVIRONMENT

Risks and opportunities Policies implemented by MARR Non-financial performance

FOOD HEALTH AND SAFETY

Risks and opportunities Policies implemented by MARR Non-financial performance

HEALTH AND SAFETY AT WORK

Risks and opportunities Policies implemented by MARR Non-financial performance

HUMAN RESOURCES

Risks and opportunities Policies implemented by MARR

RECRUITMENT AND SELECTION

Non-financial performance

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41	31, 2020
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DECEMBER
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50	AS AT
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STATEMENT
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53	-NONFINANCIAL
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54	CONSOLIDATED
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SUPPLY CHAIN	62
Risks and opportunities	62
Policies implemented by MARR	63
Non-financial performance	66

CONSOLIDATED NON-FINANCIAL STATEMENT AS AT DECEMBER 31, 2020

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Methodological Note

MARR's Consolidated Non-Financial Statement has been drawn up pursuant to Legislative Decree no. 254 of 30 December 2016, taking as reference the "Sustainability Reporting Standards" published in October 2016 by the GRI (Global Reporting Initiative) and adopting the "GRI-Referenced" approach. The list of the selected indicators is given in the annex of this document, in the "Table of relationship with Legislative Decree 254/16". In accordance with the GRI standards, the Statement contains information relative to the aspects that are deemed material and which indicates the impacts that have significance for the Organisation from the economic, environmental and social viewpoints and which can substantially influence the stakeholders' assessments and decisions.

The data and information acquisition process, for the drafting of this Statement, was managed in collaboration with the various Company departments, in order to clearly and precisely communicate the information deemed significant for the stakeholders according to the principles of balance, comparability, accuracy, timeliness, clarity and reliability expressed by the GRI standards. The process involved the preparation of a Reporting Package containing the disclosure elements identified, together with the Key Users, within the Group. The information acquired has been checked and consolidated by the Head Office, specifically by the department responsible.

Unless otherwise stated, the figures and information in this Declaration refer to the MARR Group, this being considered as all of the operating companies entirely consolidated within the scope of the Annual Financial Report as at 31 December 2020. Marr Foodservice Iberica, a non-operational company, and Jolanda de Colò S.p.A., an associated company, are excluded from the scope of consolidation. Contrarily to last year, the 2020 figures include those of SìFrutta S.r.l., of which MARR purchased the remaining 60% of the shares on 11 March 2020; as at 31 December 2019, the company was a non- consolidated associate and is now a fully-owned subsidiary.

Lastly, it should be noted that, as all of the companies operate in the distribution of food products to operators in out of home catering, the risks and opportunities with regard to the activities of MARR S.p.A. are the same as those for the entire Group.

For the assessment of the trend of the Group's activities and for purposes of comparison, the data relative to the 2020 financial period also show the data relative to the previous two financial periods.

Lastly, any estimates used for the quantitative information represented in this document have been opportunely pointed out in the various chapters.

The Company Identity

MARR operates in a reference market of which features opportunities induced both by the development of restaurant and catering services (foodservice) and by the growing request for a complete and organized distribution service.

Within the foodservice in Italy, MARR is an intermediary between foodstuff producers and processors and the commercial catering and canteens operators.

Founded in 1972 and listed in the STAR segment of the Italian Stock Exchange since June 2005, with an organization comprising a sales staff of over 850 people, considering both sales technicians personnel and sales managers, MARR serves over 45,000 customers composed of "Street Market" operators (restaurants and hotels not belonging to groups or chains), "National Account" operators (structured commercial catering operators - groups and chains - and canteens) and "Wholesale" operators. The range of product offered includes over 15,000 food products, including fish, meat, varied foodstuffs and fruit and vegetables, at the different conservation temperatures, and 8,000 instrumental articles (including equipment, kitchenware and table linen).

With over 45 years of experience, MARR is a point of reference for foodservice operators who can consider it a sole supplier at national level of a wide range of products: the Group procures its products from selected suppliers (over 2,200) throughout the world, and it operates throughout the country by means of a logistics-distribution network comprising over 30 distribution centers, 5 cash & carry stores, 2 agents with warehousing and 750 delivery vehicles of third-party carriers.

CONSOLIDATED NON-FINANCIAL STATEMENT AS AT DECEMBER 31, 2020

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Distribution centres

Cash & carry

Agents with warehouse

Distribution centres dedicated to Bars

Processing facilities (meat and seafood)

Stocking platforms

Jolanda de Colò (premium Products)

Sì Frutta

For the supply of fresh products (fruit and vegetables in primis and fish), MARR Group also takes avail of distribution agreements stipulated with more than 25 such counterparties in Italy.

The main features that rep resent the bases for MARR's competitive advantage are: a wide assortment, the competence of the sales structure, the efficiency of the logistics system and it marketing innovation capacity.

With specific regard to the year 2020, it must be noted that the Covid-19 pandemic and the relative health restrictions aimed at limiting its effects had a significant impact on the hotels and restaurants sector, with obvious reflex impacts on MARR's operations. The latter immediately implemented new commercial initiatives, such as new or renewed lines of products which, in an integrated manner, were started and develop ed during the strictest phase of the lockdown in order to offer customers business opportunities and greater safety in the management of their own professional activities.

For the entire duration of the pandemic, through its nationwide distribution network, MARR continued with regularity to ensure customer service in respect of the laws and regulations in force. In this context, it must be highlighted that even during the periods of complete closures, MARR played a vital role in supplying structures of public utility (such as hospitals, residence ho mes for the elderly and many other structures of e qual public utility), implementing specific protocols to ensure the safety of individuals and goods.

MARR has adopted commercial, management and operating initiatives that were started and developed during the strictest and most difficult phase of the lockdown.

Among the commercial activities implemented during the strictest and most difficult phase of the lockdown, the following new lines are worthy of m ention:

• Hygiene and safety line: a selection of sanitising and disinfectant products in acc ordance with the guidelines of the WHO and the Italian Higher Health Institute and the laws in force, created with the aim of enabling customers to adopt suitable prevention and safety measures, and divided into three categories:
• • Hygiene and cleaning rooms and surfaces (includi ng kitchen equipment);
  • Personal hygiene (face masks, visors, thermometers, gloves, gel, wipes, etc.);
  • cleaning kitchenware and tableware.

CONSOLIDATED NON-FINANCIAL STATEMENT AS AT DECEMBER 31, 2020