Microsoft 365 is mission critical to 'work from anywhere', yet in a recent EMA survey only 10% of businesses reported having proactive visibility into its performance. Vantage DX empowers IT teams to control Microsoft 365 and Teams performance and user experience.
Vantage DX provides industry-leading Microsoft 365 and Teams user experience monitoring and analytics capabilities, allowing IT teams to rapidly prioritize and resolve performance issues impacting the user experience, and proactively optimize future performance. It speeds problem resolution with a unique data correlation engine that transforms monitoring data into Microsoft 365 and Teams performance insights. Vantage DX offers leading-edge monitoring and analytics capabilities in a single platform:
PRIORITIZE
- Microsoft Teams Call Quality Analytics – Provides immediate insight into Microsoft Teams problems in an organization, going beyond the Microsoft Call Quality Dashboard (CQD) to provide data and alerts on every Microsoft Teams call, no matter where the user is located.
- Proactive Microsoft 365 User Experience Monitoring – Offers additional performance data for Microsoft Teams and every Microsoft 365 workload, providing alerts for performance issues before users even notice a problem.
RESOLVE
- Microsoft Active Network Path Analysis – Helps IT teams to determine who owns any latency issues affecting Microsoft 365 and Teams services. Monitor and visualize the entire network path from the users to the Microsoft Global Network.
- Microsoft 365 and Teams Advanced Troubleshooting - Find the root cause of Microsoft 365 and Teams service disruptions in seconds by correlating Martello Vantage DX insights with an organization's existing monitoring tools such as SolarWinds, SCOM, Nagios, Splunk and Cisco.
OPTIMIZE
- Microsoft 365 and Teams Performance Reporting (SLA/OLA) - Design and track performance over time with SLA/OLA reports that highlight root cause for every degradation.
- Microsoft 365 ITSM Incident Workflows - Empower IT Service Management teams to get full visibility of Microsoft 365 end-to-end service delivery and incidents.
Commenting on
"Reliable Microsoft 365 and Teams user experiences have become more important than ever in today's modern workplace", said
Vantage DX is offered with controlled availability in September, with general availability expected in October. Book a demo.
Related Resources
- Vantage DX Overview
- Vantage DX Use Cases
- Blog by
EMA Research AnalystValerie O'Connell - Webinar: Optimizing Microsoft Teams Voice When Returning to the Office Only Complicates Things. Register Now.
- E-Book by Microsoft MVP
Nick Cavalancia : Working in the New Normal: Optimizing Microsoft Teams Performance for the Modern Workplace
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Forward-looking information is neither historical fact nor assurance of future performance. Instead, they are based only on our current beliefs, expectations and assumptions regarding the future of our business, future plans and strategies, projections, anticipated events and trends, the economy and other future conditions. Because forward-looking information relates to the future, they are subject to inherent uncertainties, risks and changes in circumstances that are difficult to predict and many of which are outside of our control. Our actual results and financial condition may differ materially from those indicated in the forward-looking information. Therefore, you should not rely on any forward-looking information. Important factors that could cause our actual results and financial condition to differ materially from those indicated in the forward-looking information include, among others, the following:
- continued volatility in the capital or credit markets;
- our ability to maintain our current credit rating and the impact on our funding costs and competitive position if we do not do so;
- changes in customer demand;
- disruptions to our technology network including computer systems and software, as well as natural events such as severe weather, fires, floods and earthquakes or man-made or other disruptions of our operating systems, structures or equipment;
- delayed purchase timelines and disruptions to customer budgets, as well as
Martello's ability to maintain business continuity as a result of COVID-19; - and other risks disclosed in the Company's filings with Canadian Securities Regulators, including the Company's annual information form for the year ended
March 31, 2020 datedDecember 24, 2020 , which is available on the Company's profile on SEDAR at www.sedar.com.
Any forward-looking information in this news release is based only on information currently available to us and speaks only as of the date on which it is made. Except as required by applicable securities laws, we undertake no obligation to publicly update any forward-looking information, whether written or oral, that may be made from time to time, whether as a result of new information, future developments or otherwise.
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