The discussion included in this section, as well as other sections of this
report, contains forward-looking statements as that term is used in the Private
Securities Litigation Reform Act of 1995. These statements are based on our
current expectations about future events or future financial performance.
Forward-looking statements by their nature address matters that are, to
different degrees, uncertain, and often contain words such as "may," "could,"
"expect," "intend," "plan," "seek," "anticipate," "believe," "estimate,"
"predict," "potential," or "continue." These statements involve known and
unknown risks and uncertainties that may cause the events we discuss not to
occur or to differ significantly from what we expect. For us, these risks and
uncertainties
include, among others:

•            liability for any losses that result from an actual or claimed
             breach of our fiduciary duties;

• failing to maintain and protect our brand, independence, and reputation;




•            liability related to cybersecurity and the protection of
             confidential information, including personal information about
             individuals;


•            failing to differentiate our products and continuously create
             innovative, proprietary research tools and financial advisor
             software;


•            inadequacy of our operational risk management and business
             continuity programs in the event of a material disruptive event;


•            failing to respond to technological change, keep pace with new
             technology developments, or adopt a successful technology strategy;


•            compliance failures, regulatory action, or changes in laws
             applicable to our investment advisory or credit ratings

operations;


•            volatility in the financial sector, global financial markets, and

             global economy and its effect on our revenue from asset-based fees
             and credit ratings business;


•            trends in the asset management industry, including the

increasing


             adoption of investment strategies and portfolios relying on
             passively managed investment vehicles and increased industry
             consolidation;


•            liability relating to the collection or distribution of

information


             and data we collect and produce, or errors included therein;


•            an outage of our database, technology-based products and 

services,


             or network facilities or the movement of parts of our 

technology and


             data infrastructure to the public cloud and other outsourced
             providers;


•            the failure of acquisitions and other investments to be efficiently
             integrated and produce the results we anticipate;

• the failure to recruit, develop, and retain qualified employees;




•            challenges faced by our non-U.S. operations, including the
             concentration of data and development work at our offshore
             facilities in China and India; and


•            the failure to protect our intellectual property rights or claims of
             intellectual property infringement against us.



A more complete description of these risks and uncertainties can be found in
Item 1A-Risk Factors of this report. If any of these risks and uncertainties
materialize, our actual future results may vary significantly from what we
expect. We do not undertake to update our forward-looking statements as a result
of new information or future events.

This section includes comparisons of certain 2019 financial information to the
same information for 2018. Year-to-year comparisons of the 2018 financial
information to the same information for 2017 can be found in "Management's
Discussion and Analysis of Financial Condition and Results of Operations" in
Part II, Item 7 of the company's Annual Report on Form 10-K for the fiscal year
ended December 31, 2018.

All dollar and percentage comparisons, which are often accompanied by words such
as "increase," "decrease," "grew," "declined," "was up," "was down," "was flat,"
or "was similar" refer to a comparison with the prior year unless otherwise
stated.


                                       45

--------------------------------------------------------------------------------

Table of Contents

Understanding Our Company

Key Business Characteristics



We offer an extensive line of products and services for individual investors,
financial advisors, asset managers, retirement plan providers and sponsors, and
institutional investors and other participants in the private capital markets.
Many of our products are sold through subscriptions or license agreements. As a
result, we typically generate recurring revenue.

Revenue



We generate revenue by selling a variety of investment-related products and
services. We sell many of our products and services, including Morningstar Data,
Morningstar Advisor Workstation, Morningstar Direct, and PitchBook, through
license agreements. Our license agreements typically range from one to three
years. We sell some of our other products, such as Premium Membership service on
Morningstar.com, via subscriptions. These subscriptions are mainly offered for a
one-year term, although we offer terms ranging from one month to three years.

Our investment management products have multiple fee structures, which vary by
client and region. In general, we seek to receive asset-based fees for any work
we perform that involves managing investments or acting as a subadvisor to
investment portfolios. For any individual contract, we may receive flat fees,
variable asset-based fees, or a combination of the two. Some of our contracts
include minimum fee levels that provide us with a flat payment up to a specified
asset level, above which we also receive variable asset-based fees. In the
majority of our contracts that include variable asset-based fees, we bill
clients quarterly in arrears based on average assets for the quarter. Other
contracts may include provisions for monthly billing or billing based on assets
as of the last day of the billing period rather than on average assets.

In our Workplace Solutions area, our contracts may include one-time setup fees,
technology licensing fees, asset-based fees for managed retirement accounts,
fixed and variable fees for advice and guidance, or a combination of these fee
structures. We also offer plan sponsor advice and custom target-date consulting
arrangements. Fees for these services may be based on the level of assets under
advisement.

We also generate transaction-based revenue, primarily from DBRS Morningstar and
including the sale of advertising on our websites and sponsorship of
conferences. For the six months ended December 31, 2019, approximately 63% of
the revenue generated by DBRS Morningstar came from one-time, transaction-based
fees driven by our provision of ratings on newly-issued securities; whereas the
remainder can be classified as transaction-related, with recurring annual fees
tied to surveillance, credit research, or other services.

Deferred Revenue



We invoice some of our clients and collect cash in advance of providing services
or fulfilling subscriptions for our customers. Deferred revenue totaled $282.3
million (of which $250.1 million was classified as a current liability with an
additional $32.2 million included in other long-term liabilities) at the end of
2019. We expect to recognize this deferred revenue in future periods as we
fulfill the service obligations under our subscription agreements.

Significant Operating Leverage



Our business requires significant investments to create and maintain proprietary
software, databases, and content. While the fixed costs of the investments we
make in our business are relatively high, the variable cost of adding customers
is relatively low. This reflects our business focus on Internet-based platforms
and assets under management. At times, we may make investments in building our
databases and content that cause weaker short-term operating results. During
other periods, our profitability may improve because we're able to increase
revenue without increasing our cost base at the same rate. When revenue
decreases, however, we may not be able to adjust our cost base at a
corresponding rate.


                                       46

--------------------------------------------------------------------------------

Table of Contents

Operating Expense



We classify our operating expense into separate categories for cost of revenue,
sales and marketing, general and administrative, and depreciation and
amortization, as described below. We include stock-based compensation expense,
as appropriate, in each of these categories.

• Cost of revenue. This category includes compensation expense for employees who
produce the products and services we deliver to our customers. For example, this
category covers production teams and analysts who write investment research
reports. It also includes compensation expense for programmers, designers, and
other employees who develop new products and enhance existing products. In some
cases, we capitalize the compensation costs associated with certain software
development projects. This reduces the expense that we would otherwise report in
this category. Cost of revenue also includes other expenses, such as third-party
data purchases and data lines.

• Sales and marketing. This category includes compensation expense for our sales
teams, product managers, and marketing professionals. We also include the cost
of advertising, direct mail campaigns, and other marketing and promotion efforts
in this category.

• General and administrative. This category includes compensation expense for
our management team and other corporate functions, including employees in our
compliance, finance, human resources, and legal departments. It also includes
costs for corporate systems and facilities.

• Depreciation and amortization. Our capital expenditures mainly relate to
capitalized software development costs, information technology equipment, and
leasehold improvements. We depreciate property and equipment using the
straight-line method based on the useful lives of the assets, which range from
three to seven years. We amortize leasehold improvements over the lease term or
their useful lives, whichever is shorter. We amortize capitalized software
development costs over their estimated economic life, generally three years. We
also include amortization related to identifiable intangible assets, which is
mainly driven by acquisitions, in this category. We amortize intangible assets
using the straight-line method over their estimated economic useful lives, which
range from one to 25 years.

International Operations

As of December 31, 2019, we had majority-owned operations in 26 countries
outside of the United States (U.S.) and included their results of operations and
financial condition in our consolidated financial statements. We account for
these investments outside of the U.S. and where we have significant influence,
including Morningstar Japan K.K. (MJKK) and Sustainalytics Holding B.V.
(Sustainalytics), using the equity method of accounting.

How We Evaluate Our Business

When our analysts evaluate a stock, they focus on assessing the company's estimated intrinsic value, which is based on estimated future cash flows, discounted to their value in today's dollars. Our approach to evaluating our own business works the same way.



Our goal is to increase the intrinsic value of our business over time, which we
believe is the best way to create value for our shareholders. We do not make
public financial forecasts for our business because we want to avoid creating
any incentives for our management team to make speculative statements about our
financial results that could influence our stock price or take actions that help
us meet short-term forecasts, but may not build long-term shareholder value.

We provide three specific measures that can help investors generate their own assessment of how our intrinsic value has changed over time:



•  Revenue (including organic revenue);
•  Operating income (loss) (including adjusted operating income); and
•  Free cash flow.




                                       47

--------------------------------------------------------------------------------

Table of Contents



Organic revenue, adjusted operating income, and free cash flow are not measures
of performance set forth under U.S. generally accepted accounting principles
(GAAP).

We define organic revenue as consolidated revenue excluding acquisitions,
divestitures, adoption of accounting changes, and foreign currency translations.
We present organic revenue because we believe it helps investors better compare
our period-to-period results, and our management team uses this measure to
evaluate the performance of our business. We exclude revenue from businesses
acquired or divested from organic revenue for a period of 12 months after we
complete the acquisition or divestiture. Organic revenue is not equivalent to
any measure required under GAAP and may not be comparable to similarly titled
measures reported by other companies.

We define adjusted operating income as operating income excluding all mergers
and acquisitions (M&A) related expenses and amortization. We present adjusted
operating income because we believe it better reflects period-over-period
comparisons and improves overall understanding of the underlying performance of
the business absent the impact of M&A.

We define free cash flow as cash provided by or used for operating activities
less capital expenditures. We present free cash flow as supplemental information
to help investors better understand trends in our business results over time.
Our management team uses free cash flow to evaluate our business. Free cash flow
is not equivalent to any measure required under GAAP and should not be
considered an indicator of liquidity. Moreover, the free cash flow definition we
use may not be comparable to similarly titled measures reported by other
companies.

To evaluate how successful we've been in maintaining existing business for
products and services that have renewable revenue, we calculate retention and
renewal rates using two different methods. For subscription-based products, we
calculate a retention rate based on the number of subscriptions retained during
the year as a percentage of the number of subscriptions up for renewal. For
products sold through contracts and licenses, we use the contract value method,
which is based on tracking the dollar value of renewals compared with the total
dollar value of contracts up for renewal during the period. We include changes
in the contract value in the renewal amount, unless the change specifically
results from adding a new product that we can identify. We also include
variable-fee contracts in this calculation and use the actual revenue for the
previous comparable fiscal period as the base rate for calculating the renewal
percentage. The renewal rate excludes setup and customization fees, migrations
to other Morningstar products, and contract renewals that were pending as of
January 31, 2020.

Regulatory Trends Affecting Our Business

In addition to the industry developments described under "Business - Trends Defining Our Business", there are several longer-term regulatory trends we consider relevant to our business, as outlined below.

General



With the passage of over ten years since the financial crisis of 2008 and 2009,
the regulatory frameworks for financial services companies globally have
generally become more settled. There has been a distinct shift from a period of
intense regulatory redesign initiatives to a period where regulatory
expectations revolve around how well organizations have implemented required
regulatory change.

For enterprises like ours that operate nationally and globally, we are
experiencing increasingly fragmented regulatory activity as a period of global
regulatory response and coordination is replaced by different jurisdictions and
regulators reasserting their full control of their own regulatory agendas. The
causes of this are varied, including the withdrawal of the United Kingdom (U.K.)
from the European Union (EU) and the effect that may have on trans-European
financial services providers, the federal gridlock in the United States that has
resulted in various states implementing divergent regulatory requirements in
areas like data privacy and consumer protection, and the rise of disruptive
technologies that permit greater personalization of interactions between
financial services providers and their various customer bases.


                                       48

--------------------------------------------------------------------------------

Table of Contents



Many of the 2019 developments focus on certain themes globally, including access
to financial services, the quality of advice and the value of the services
provided, the protection of customer data and transparency around the uses of
such data, the minimization of conflicts of interest, and improvements in
corporate governance and risk management.

Brexit



The U.K. withdrawal from the EU on January 31, 2020, has implications for
certain Morningstar businesses, including investment management, credit ratings,
and indexes. The full implications are unknown until the U.K. and EU finalize
trade agreements, which may or may not be completed before the expiration of the
current transition period that is currently set to expire at the end of 2020 but
could be extended. In the meantime, the Withdrawal Agreement governs, and the
U.K. effectively remains in the EU's customs union and single market. At least
until the end of 2020, Morningstar's investment management (MIME) and credit
rating operations (DBRS Morningstar) in both the EU and U.K. continue to be
subject to the EU's laws and regulations governing EU investment managers and
credit rating agencies (EU regime) and, in the case of DBRS Morningstar,
supervision by the European Securities and Markets Authority (ESMA). MIME is
currently, and will continue to be, authorized and regulated by the Financial
Conduct Authority, but is expected to lose its "passporting" rights to deliver
certain financial services across the EU. With respect to DBRS Morningstar's
U.K. operations, at the end of the transition period, it is expected that they
will no longer be subject to the EU regime or ESMA supervision, but rather will
become subject to the U.K. laws and regulations governing U.K. credit rating
agencies (U.K. regime) and supervision by the U.K.'s Financial Conduct Authority
(FCA). The FCA has confirmed that DBRS Morningstar's U.K.-based credit rating
agency's current ESMA registration will convert to a U.K. registration at the
expiration of the transition period. The U.K. regime, adopted in 2019, largely
mirrors the EU regime, which should minimize any significant change in DBRS
Morningstar's U.K. operations. However, over time, the U.K. may begin to make
modifications to those laws and regulations. Similarly, the FCA may change its
regulations over time so they are no longer the same as or equivalent to similar
regulations in the U.K. to which MIME is subject.

Investment Management and Indexes



In the U.S., the Securities and Exchange Commission (SEC) adopted Regulation
Best Interest, which becomes effective June 30, 2020. The regulation will
require brokers, who have previously been held to a suitability standard in
relation to investment recommendations to their clients, to act in their
clients' best interests when making an investment recommendation, by meeting
four core obligations: providing certain prescribed disclosures before or at the
time of a recommendation about the recommendation and the relationship between
the retail customer and the broker; exercising reasonable diligence, care, and
skill in making recommendations; establishing, maintaining, and enforcing
policies and procedures reasonably designed to address conflicts of interest;
and establishing, maintaining, and enforcing policies and procedures reasonably
designed to achieve compliance with Regulation Best Interest. We expect this
regulation to increase demand for certain of our solutions that assist in
demonstrating compliance with these obligations.

In addition, in the U.S., the Setting Every Community Up for Retirement
Enhancement Act of 2019, better known as the SECURE Act, became law. The SECURE
Act is likely to increase the number of participants in defined- contribution
plans by, among other things, permitting "open" multiple-employer plans with
unrelated plan sponsors, increasing the availability to small employers of safe
harbor plans that automatically enroll employees, and including part-time
workers as participants in plans. We expect this new law will present
opportunities for our retirement solutions business.

In the U.K., regulators began reviews of the effects of the 2013 Retail
Distribution Review (RDR), which emphasized increased regulation of advisory
fees, higher professional standards for financial advisors, and "whole of
market" investment solutions, and the 2016 Financial Advice Market Review (FAMR)
which explored how the financial advice market could work better for all
consumer demographics. Such reviews were initially expected to be completed in
2019 but are now expected in 2020.

In the EU, market participants continue to adjust to the Markets in Financial
Instruments Directive (MiFID II), which became effective in January 2018. The
main provisions include, among other things, limits on portfolio managers' use
of third-party research, quality and organizational rules regarding the
provision of advice, additional governance requirements for the manufacturing
and distribution of financial instruments and structured deposits, requirements
for firms to provide clients with details of all costs and charges related to
their investments, and new rules for disclosing the cumulative effect of costs
on investor returns.

                                       49

--------------------------------------------------------------------------------

Table of Contents




With respect to indexes, European Union Benchmarks Regulation 2016/1011 came
into force on June 30, 2016 with a majority of its provisions having a
compliance date of January 1, 2018. This Regulation applies to Morningstar's
index group as a result of making available its indexes to European investable
product sponsors (e.g., ETF sponsors) as the tracking index for their investable
product.

Under the regulation, third country index administrators like Morningstar were
required to obtain recognition under the regulation by December 31, 2019 to
continue offering their indexes in the EU. However, in 2019, the European
Commission agreed to an extension of this deadline until December 31, 2021. The
principal objective of the Regulation is to ensure benchmarks used in financial
instruments and financial contracts or to measure the performance of investment
funds (e.g., a tracking index of a ETF) are free of conflicts of interest, are
used appropriately and reflect the actual market or economic reality they are
intended to measure.

The European Commission announced its Action Plan on Sustainable Finance in May
2018 and the European Securities and Market Authority published its technical
advice on implementing the plan in the area of investment services in April
2019. These requirements would, among other things, modify MiFID II to require
financial services providers to take into account environmental, social and
governance (ESG) considerations when complying with existing requirements
relating to the operation of their organizations, their product development and
governance, and their assessment of the suitability of certain investments for
certain clients.
In addition to ESG regulation in the areas of investment management and advice,
ESG regulations around disclosure and governance are increasing worldwide, but
on a fragmentary basis. They include the EU's new regulation on disclosures,
which should help align standards across investment, insurance, and retirement
products, current and proposed rules in Europe and the U.K. requiring disclosure
of how products weigh ESG considerations, as well as their policies in relation
to the stewardship of investments, and SEC requirements around the disclosure of
votes on shareholder resolutions, including ESG-related resolutions.
In Australia, the Royal Commission into Misconduct in the Banking,
Superannuation and Financial Services Industry issued a final report on February
1, 2019. The commission did not recommend the elimination of vertically
integrated wealth management business models but proposed a tighter set of rules
around such vertical integration to make it more difficult to inappropriately
incentivize the sale of financial products through aligned distribution
channels. In particular financial advisers will be required to disclose to a
client why they are not independent, impartial and unbiased before providing
advice. The commission has also recommended a stronger regulatory presence with
the imposition of more fines and an increase in enforcement litigation. The fund
management industry also continues to be an area of regulatory reform with the
introduction of the Asia Region Funds Passport and Corporate Collective
Investment Vehicle Schemes allowing the regional offering of funds, the review
of fees and costs disclosure for managed investment and superannuation funds,
and a suite of seven new and updated regulatory guides for the fund management
industry.

Regulators in the financial services industry have indicated they are
increasingly concerned by risk factors related to senior management
accountability, data protection and privacy, and cybersecurity. For example,
jurisdictions such as Hong Kong, the U.K., Australia, and Singapore have adopted
or are considering the adoption of more stringent rules that will require that
specific individuals be identified as responsible for certain senior management
functions and will hold a firm's senior management team personally accountable
for their own and their firm's actions and conduct.

Other Regulation



Data privacy regulation continues to proliferate, as numerous national and state
jurisdictions are considering new data privacy regulations. The EU's General
Data Protection Regulation (GDPR) continues to be a major influence on the
global privacy landscape. Many non-EU countries are following the EU's lead and
implementing rules similar to GDPR in their jurisdictions in order to enable
cross-border data exchange. Australia, Brazil, India, and Korea have all
implemented or are moving to implement data privacy laws that resemble GDPR.

In the U.S., the California Consumer Privacy Act (CCPA) went into effect in
January 2020. CCPA, heavily influenced by GDPR, is the first comprehensive data
privacy law in the U.S. to date. Several other states are considering their own
comprehensive privacy regulations.


                                       50

--------------------------------------------------------------------------------

Table of Contents



Congressional legislators have also acknowledged the insufficiency of the
current privacy law landscape in the financial services field and are in the
early stages of exploring new legislation in the financial technology space.
Additionally, legislators have proposed dual proposals for a comprehensive
consumer federal privacy law; however, adoption of a unified federal regulation
in 2020 is unlikely until lessons from the CCPA can be consumed by federal
regulators.

Since operations in the financial services industry require the processing of
significant amounts of personally identifiable information (PII), we believe the
burdens of regulation, and possibly inconsistent regulation, will proliferate.
In particular, the patchwork of U.S. state laws creates complexity and ambiguity
as to the application of such laws to particular persons, categories of personal
information, or types of transactions.

As a related matter, issues of cybersecurity as they relate to
the identification and mitigation of system vulnerabilities also continue to
grow in prominence and laws governing data breaches proliferate. In 2019, New
York amended its cybersecurity regulations to place new burdens for companies
handling client financial data. Financial regulators have also increased
scrutiny on the data protection practices of the entities that they oversee. For
example, the SEC's Office of Compliance Inspections and Examinations has
indicated that its 2020 examination programs will continue to prioritize
cybersecurity with an emphasis on, among other things, proper configuration of
network storage devices and information security governance.



                                       51

--------------------------------------------------------------------------------

Table of Contents

Supplemental Operating Metrics (Unaudited) The tables below summarize our key product metrics and other supplemental data.


                                                            Year Ended December 31, 2019
(in millions)                                                   2019              2018        2019 Change
Revenue by type (1)
License-based (2)                                         $         812.7     $    751.6          8.1  %
Asset-based (3)                                                     211.6          200.4          5.6  %
Transaction-based (4)                                               154.7           67.9        127.8  %

Key product area revenue (1)
Morningstar Data                                          $         196.8     $    185.2          6.3  %
Morningstar Direct                                                  148.6          137.9          7.8  %
PitchBook                                                           148.4           99.6         49.0  %
DBRS Morningstar (5)                                                127.6           36.3        251.5  %
Morningstar Investment Management                                   115.9          111.2          4.2  %
Morningstar Advisor Workstation                                      88.5           90.0         (1.7 )%
Workplace Solutions                                                  78.4           75.3          4.1  %

                                                                 As of December 31,
                                                                2019              2018        2019 Change
Select business metrics
Morningstar Direct licenses                                        15,903         15,033          5.8  %
PitchBook Platform licenses                                        36,695         22,979         59.7  %
Advisor Workstation clients (U.S.)                                    163            171         (4.7 )%
Morningstar.com Premium Membership subscriptions (U.S.)           109,967   

116,402 (5.5 )%



                                                                 As of December 31,
Assets under management and advisement (approximate)
($bil) (6)                                                      2019              2018        2019 Change
      Workplace Solutions
      Managed Accounts (7)                                $          74.8     $     58.2         28.5  %
      Fiduciary Services                                             49.3           41.0         20.2  %
      Custom Models                                                  35.3           29.0         21.7  %
      Workplace Solutions (total)                         $         159.4     $    128.2         24.3  %
      Investment Management
      Morningstar Managed Portfolios                      $          48.6     $     41.7         16.5  %
      Institutional Asset Management                                 16.0           16.8         (4.8 )%
      Asset Allocation Services                                       8.9            6.5         36.9  %
      Investment Management (total)                       $          73.5     $     65.0         13.1  %

Asset value linked to Morningstar Indexes ($bil)                     67.7           46.8         44.7  %

Our employees (approximate)
      Worldwide headcount                                           6,737          5,416         24.4  %

Average assets under management and advisement ($bil) $ 214.0

$ 200.1 6.9 %





(1) Revenue by type and key product area revenue includes the effect of foreign
currency translations. For the year ended December 31, 2019, Morningstar Data,
Morningstar Direct, and Morningstar Investment Management increased revenue by
8.4%, 9.5%, and 5.7%, respectively, whereas Advisor Workstation revenue declined
by 1.5% when excluding the impact of foreign currency.

                                       52

--------------------------------------------------------------------------------

Table of Contents



(2) License-based revenue includes Morningstar Data, Morningstar Direct,
Morningstar Advisor Workstation, PitchBook, and other similar products.
License-based revenue during 2018 included a $10.5 million revenue benefit
related to an amended license agreement. Excluding the non-recurring revenue
benefit from the license amendment in the prior period results, license-based
revenue grew 10.0% during 2019.
(3) Asset-based revenue includes Morningstar Investment Management, Workplace
Solutions, and Morningstar Indexes.
(4) Transaction-based revenue includes DBRS Morningstar, Internet advertising
sales, and conferences.
(5) Revenue for the twelve months ended December 31, 2018 reflects Morningstar
Credit Ratings. Revenue for the first six months of 2019 includes revenue from
Morningstar Credit Ratings while revenue for the third and fourth quarters of
2019 includes revenue from DBRS Morningstar, the newly combined credit ratings
operations. For the six months ended 2019, transaction-based revenue, derived
primarily from one-time ratings fees was 63% of such revenue. Recurring revenue
from surveillance, research, and other services comprised the remainder in such
period.
(6) The asset totals shown above (including assets we either manage directly or
for which we provide consulting or subadvisory work) only include assets for
which we receive basis-point fees. Some of our client contracts include services
for which we receive a flat fee, but we do not include those assets in the total
reported.
Excluding changes related to new contracts and cancellations, changes in the
value of assets under advisement can come from two primary sources: gains or
losses related to overall trends in market performance, and net inflows or
outflows caused when investors add to or redeem shares from these portfolios.
Aside from Morningstar Managed Portfolios, it's difficult for our Investment
Management business to quantify these cash inflows and outflows. The information
we receive from most of our clients does not separately identify the effect of
cash inflows and outflows on asset balances for each period. We also cannot
specify the effect of market appreciation or depreciation because the majority
of our clients have discretionary authority to implement their own portfolio
allocations.
(7) Many factors can cause changes in assets under management and advisement for
our managed retirement accounts, including employer and employee contributions,
plan administrative fees, market movements, and participant loans and hardship
withdrawals. The information we receive from the plan providers does not
separately identify these transactions or the changes in balances caused by
market movement.

Consolidated Results
Key metrics (in millions)                             2019          2018         Change
Revenue                                            $ 1,179.0     $ 1,019.9        15.6  %
Operating income                                       189.6         215.8       (12.1 )%
Operating margin                                        16.1 %        21.2 %   (5.1)pp

Cash used for investing activities                 $  (746.3 )   $   (49.9 

) 1,395.6 % Cash provided by (used for) financing activities $ 373.7 $ (188.8 ) (297.9 )%



Cash provided by operating activities              $   334.4     $   314.8         6.2  %
Capital expenditures                                   (80.0 )       (76.1 )       5.1  %
Free cash flow                                     $   254.4     $   238.7         6.6  %


____________________________________________________________________________________________

pp - percentage points



Consolidated Revenue
(in millions)             2019         2018    Change
Consolidated revenue   $ 1,179.0    $ 1,019.9   15.6 %


In 2019, our consolidated revenue rose $159.1 million, or 15.6%. DBRS Morningstar, our newly combined credit ratings operation, contributed $91.3 million of revenue growth during 2019. Foreign currency movements increased revenue by $12.3 million in 2019. Revenue in 2018 included a $10.5 million license fee related to an amended license agreement that did not recur in 2019.

We experienced strong revenue growth across all revenue types during 2019.




                                       53

--------------------------------------------------------------------------------

Table of Contents



License-based revenue, which represents subscription services available to
customers, increased 8.1% during 2019 driven by demand for license-based
products, such as PitchBook, Morningstar Data, and Morningstar Direct. PitchBook
exhibited strong levels of both new account sales as well as existing client
renewals and upgrades, which resulted in an increase in revenue of $48.8 million
during 2019. The number of PitchBook Platform licenses increased to 36,695 at
the end of 2019, compared with 22,979 at the end of 2018. Strong contributions
from international markets helped to drive revenue growth of $11.6 million and
$10.7 million for both Morningstar Data and Morningstar Direct, respectively.

Asset-based revenue increased 5.6% during 2019, primarily driven by Morningstar
Managed Portfolios, Morningstar Indexes, and Workplace Solutions. Morningstar
Managed Portfolios revenue increased $7.7 million, primarily driven by the gross
revenue contribution of Morningstar Funds Trust of $9.5 million, which largely
offset ongoing fee compression resulting from a shift in the asset mix to
lower-fee strategies. Total assets linked to Morningstar Indexes grew 44.7% over
the prior year period, which contributed to revenue growth. Workplace Solutions
revenue increased $3.0 million due to asset growth in managed accounts, custom
models, and fiduciary services. Average assets under management and advisement
(calculated based on available average quarterly or monthly data) were
approximately $214.0 billion in 2019, compared with $200.1 billion in 2018.

Transaction-based revenue grew 127.8% during 2019, driven by the $127.6 million
revenue contribution of DBRS Morningstar. Excluding the impact of the combined
credit ratings contribution, transaction-based revenue declined $4.5 million, or
14.2%, due to decreases in advertising revenue on Morningstar.com.

Organic revenue



Organic revenue (revenue excluding acquisitions, divestitures, adoption of
accounting changes, and the effect of foreign currency translations) is
considered a non-GAAP financial measure. The definition of organic revenue we
use may not be the same as similarly titled measures used by other companies.
Organic revenue should not be considered an alternative to any measure of
performance as promulgated under GAAP.

To allow for more meaningful comparisons of our results in different periods, we
provide information about organic revenue, which reflects our underlying
business excluding acquisitions, divestitures, adoption of accounting changes,
and the effect of foreign currency translations. We exclude revenue from
acquired businesses from our organic revenue growth calculation for a period of
12 months after we complete the acquisition. For divestitures, we exclude
revenue in the prior period for which there is no comparable revenue in the
current period.

The combination of DBRS and Morningstar's U.S.-based credit ratings operations
in 2019 makes it difficult to ascribe the origin of revenue growth to either
entity. As such, revenue from the entire credit ratings operation will be
excluded from the reporting of organic revenue growth through the second quarter
of 2020. Prior period results have been adjusted to conform to this
presentation.

Organic revenue increased 8.4% in 2019. PitchBook, Morningstar Data, and Morningstar Direct were the main drivers of the increase in organic revenue during 2019. Excluding the $10.5 million license fee related to an amended license agreement that did not recur in 2019, organic revenue increased 9.5%.




                                       54

--------------------------------------------------------------------------------

Table of Contents



              [[Image Removed: a0510k19contributorsrevgrowt.jpg]]

The tables below reconcile consolidated revenue with organic revenue:
(in millions)                                2019          2018       Change
Consolidated revenue                      $ 1,179.0     $ 1,019.9      15.6 %
Less: acquisitions                           (107.8 )       (20.2 )   433.7 %
Less: divestitures                                -             -         - %
Less: adoption of accounting changes              -             -         - %
Effect of foreign currency translations        12.3             -       NMF
Organic revenue                           $ 1,083.5     $   999.7       8.4 %


____________________________________________________________________________________________

NMF - Not meaningful

Revenue by geographical area


                            Year ended December 31
(in millions)                 2019              2018      Change
United States          $       866.4         $   764.2    13.4  %

Asia                            27.9              24.5    13.9  %
Australia                       39.5              40.9    (3.4 )%
Canada                          56.9              30.7    85.3  %
Continental Europe              88.0              81.2     8.4  %
United Kingdom                  93.9              72.4    29.7  %
Other                            6.4               6.0     6.7  %
Total International            312.6             255.7    22.3  %

Consolidated revenue   $     1,179.0         $ 1,019.9    15.6  %



International revenue comprised approximately 27% of our consolidated revenue in
2019, compared with 25% in 2018. Approximately 58% of international revenue is
generated by Continental Europe and the U.K.

Revenue from international operations increased $56.9 million, or 22.3%, in 2019. The increase in 2019 is primarily due to our acquisition of DBRS, which has a significant revenue base in Canada, the U.K., and Continental Europe.




                                       55

--------------------------------------------------------------------------------

Table of Contents

International organic revenue



International organic revenue (international revenue excluding acquisitions,
divestitures, adoption of accounting changes, and the effect of foreign currency
translations) is considered a non-GAAP financial measure. The definition of
international organic revenue we use may not be the same as similarly titled
measures used by other companies. International organic revenue should not be
considered an alternative to any measure of performance as promulgated under
GAAP.

International organic revenue increased 8.1% during 2019 primarily driven by Morningstar Data and Morningstar Direct.

The tables below present a reconciliation from international revenue to international organic revenue:



(in millions)                               2019        2018     Change
International revenue                     $ 312.6     $ 255.7     22.3 %
Less: acquisitions                          (48.5 )         -        - %
Less: divestitures                              -           -        -
Less: adoption of accounting changes            -           -        - %
Effect of foreign currency translations      12.3           -      NMF
International organic revenue             $ 276.4     $ 255.7      8.1 %



Renewal Rates

As discussed in How We Evaluate Our Business, we calculate retention and renewal
rates to help measure how successful we've been in maintaining existing business
for products and services that have renewable revenue.

The graph below illustrates our retention metrics over the past five years for
all of our contract-based products and services, which are primarily weighted
toward Morningstar Data, Morningstar Direct, PitchBook, Morningstar Advisor
Workstation, and Morningstar Office Cloud.

                 [[Image Removed: a910k19renewalratesbw02.jpg]]

For these contract-based products and services, we estimate that our weighted
average annual renewal rate was approximately 102% in 2019, compared with 100%
in 2018. The figure for contract-based products includes the effect of price
changes; increasing client bases upon contract renewal; changes to the contract
value upon renewal (such as increased users); and changes in the value of
variable-fee contracts. These factors, therefore, can lead to a renewal rate
percentage over 100%.



                                       56

--------------------------------------------------------------------------------

Table of Contents

Consolidated Operating Expense



(in millions)                     2019        2018      Change
Cost of revenue                 $ 483.1     $ 411.1      17.5 %
 % of revenue                      41.0 %      40.3 %       0.7 pp
Sales and marketing               177.9       148.5      19.8 %
 % of revenue                      15.1 %      14.6 %     0.5   pp
General and administrative        210.7       147.8      42.6 %
 % of revenue                      17.9 %      14.5 %       3.4 pp

Depreciation and amortization 117.7 96.7 21.7 %


 % of revenue                      10.0 %       9.5 %     0.5   pp
Total operating expense         $ 989.4     $ 804.1      23.0 %
 % of revenue                      83.9 %      78.8 %       5.1 pp



In 2019, operating expense increased $185.3 million, or 23.0%. DBRS Morningstar
contributed 10.9% to operating expense growth, including deal-related
amortization and integration expenses as well as costs related to a pending
legal settlement. Operating expenses for the remainder of Morningstar increased
12.1% as we continue to invest for growth in the business. Foreign currency
translations increased our operating expense by $11.3 million in 2019.

Compensation expense (which primarily consists of salaries, bonus, and other
company-sponsored benefits) increased $80.3 million in 2019. The addition of
approximately 504 employees from the DBRS acquisition contributed $45.3 million
of the total increase in compensation expense. The remaining increase reflects
investments in headcount related to roles in data collection and analysis,
product and software development, and sales and service support. Production
expense increased $16.3 million, mainly due to the fees paid to sub-advisors and
other costs related to the Morningstar Funds Trust as well as cloud computing
costs. Amortization expense increased $15.8 million primarily from additional
amortization related to intangibles from the acquisition of DBRS. Rent expense
increased $13.6 million during 2019 in connection with planned expansion and
office lease renewals in certain geographies. Stock-based compensation expense
also increased $12.6 million in 2019, primarily resulting from continued
achievement of incentive targets under the PitchBook management bonus plan.

We had 6,737 employees worldwide at the end of 2019, compared with 5,416 in
2018. This increase reflects continued investment in resources to support our
key growth initiatives, including operations in India and the United States.
This increase also includes approximately 504 employees who joined Morningstar
as a result of the DBRS acquisition in July 2019.

Cost of revenue



Cost of revenue is our largest category of operating expense, representing about
one-half of our total operating expense. Our business relies heavily on human
capital, and cost of revenue includes the compensation expense for employees who
produce our products and services. We include compensation expense for
approximately 80% of our employees in this category.

Cost of revenue increased $72.0 million, or 17.5%, in 2019. Higher compensation
expense of $46.9 million was the largest contributor to the increase. DBRS
Morningstar contributed $31.9 million of the increase in compensation expense.
Higher production expense of $16.3 million also contributed to the unfavorable
variance in this category, mainly due to $9.5 million in fees paid to
sub-advisors and other costs related to the Morningstar Funds Trust as well as
cloud computing costs.

Continuous focus on development of our major software platforms, in addition to
bringing new products and capabilities to market, resulted in a slight increase
in capitalized software development over the prior period, which in turn reduced
operating expense. In 2019, we capitalized $53.8 million in costs associated
with software development activities, mainly related to enhanced capabilities in
our products, internal infrastructure, and software compared with $53.5 million
in 2018.


                                       57

--------------------------------------------------------------------------------

Table of Contents

Sales and marketing



Sales and marketing expense increased $29.4 million, or 19.8%, in 2019,
reflecting a $16.5 million increase in compensation expense, which was partially
driven by additional headcount from the DBRS acquisition. Sales commission
expense was higher by $3.9 million due to strong PitchBook sales performance.
Advertising and marketing spend increased $3.0 million due to higher levels of
spend on advertising and promotional materials. Stock-based compensation also
increased $2.0 million, primarily driven by the continued achievement of
incentive targets under the PitchBook management bonus plan.

General and administrative



General and administrative expense increased $62.9 million, or 42.6%, during
2019. Compensation expense increased $16.8 million, of which DBRS Morningstar
accounted for $8.6 million. Rent expense increased $13.6 million in connection
with planned expansion and office lease renewals in certain geographies.
Professional fees increased $9.7 million during 2019 primarily due to
acquisition-related expenses for DBRS. Stock-based compensation was higher by
$9.4 million primarily driven by continued achievement of incentive targets
under the PitchBook management bonus plan.

Depreciation and amortization

Depreciation and amortization increased $21.0 million, or 21.7%, in 2019.



Depreciation expense rose $5.2 million in 2019, mainly driven by depreciation
expense related to capitalized software development incurred over the past
several years. Intangible amortization expense increased $15.8 million in 2019,
primarily from additional amortization related to intangibles generated by the
acquisition of DBRS.

Amortization of intangible assets will be an ongoing expense. We estimate that
this expense will total approximately $53.5 million for the twelve months ended
December 31, 2020. Our estimates of future amortization expense for intangible
assets may be affected by additional acquisitions, divestitures, changes in the
estimated average useful lives, and foreign currency translation.

Consolidated Operating Income and Operating Margin



(in millions)        2019        2018       Change
Operating income   $ 189.6     $ 215.8     (12.1 )%
Operating margin      16.1 %      21.2 %   (5.1)    pp



Consolidated operating income decreased $26.2 million in 2019, reflecting an
increase in operating expenses of $185.3 million, which was partially mitigated
by an increase in revenue of $159.1 million. Operating margin was 16.1%, a
decrease of 5.1 percentage points compared with 2018.


                                       58

--------------------------------------------------------------------------------

Table of Contents



                 [[Image Removed: a0810k19keymetricsbw01.jpg]]

We reported adjusted operating income, which excludes M&A related expenses and
amortization expense, of $233.3 million in 2019. Adjusted operating income is a
non-GAAP financial measure; the table below shows a reconciliation to the most
directly comparable GAAP financial measure.

(in millions)                                2019       2018      Change
Operating income                           $ 189.6    $ 215.8    (12.1 )%
Add: all intangible amortization expense      36.5       20.7     76.3  %
Add: all M&A-related expenses                  7.2          -      NMF
Adjusted operating income                  $ 233.3    $ 236.5     (1.4 )%



We reported an adjusted operating margin, which excludes M&A-related expenses
and amortization expense, of 19.8% in 2019. Adjusted operating margin is a
non-GAAP financial measure; the table below shows a reconciliation to the most
directly comparable GAAP financial measure.
                                            2019     2018     Change
Operating margin                           16.1 %   21.2 %   (5.1) pp
Add: all intangible amortization expense    3.1 %    2.0 %     1.1 pp
Add: all M&A-related expenses               0.6 %      - %     0.6 pp
Adjusted operating margin                  19.8 %   23.2 %   (3.4) pp





                                       59

--------------------------------------------------------------------------------

Table of Contents

Non-Operating Income, Equity in Net Loss of Unconsolidated Entities, and Effective Tax Rate and Income Tax Expense

Non-Operating Income

The following table presents the components of non-operating income, net:



(in millions)                          2019       2018
Interest income                      $  2.4     $  2.3
Interest expense                      (11.1 )     (4.1 )

Gain on sale of investments, net 1.2 1.0 Gain on sale of product line

              -       10.5
Gain on sale of equity investments     19.5        5.6
Other (expense) income, net            (3.1 )      1.8
Non-operating income, net            $  8.9     $ 17.1

Interest income reflects interest from our investment portfolio. Interest expense mainly relates to the outstanding principal balance under the prior credit facility and the new senior credit agreement, which we entered into during the third quarter of 2019 to fund the acquisition of DBRS.



The gain on sale of equity investments in 2019 relates to the sale of our equity
ownership in one of our equity method investments during the third quarter of
2019.

Other (expense) income, net primarily includes foreign currency exchange gains
and losses resulting from the U.S. dollar denominated short-term investments
held in non-U.S. jurisdictions.

Equity in Net Loss of Unconsolidated Entities



(in millions)                                     2019       2018

Equity in net loss of unconsolidated entities $ (0.9 ) $ (2.1 )

Equity in net loss of unconsolidated entities primarily reflects income from Morningstar Japan K.K. (MJKK) offset by losses in our other equity method investments.

We describe our investments in unconsolidated entities in more detail in Note 10 of the Notes to our Consolidated Financial Statements.

Effective Tax Rate and Income Tax Expense

The following table summarizes the components of our effective tax rate: (in millions)

                                                  2019         

2018

Income before income taxes and equity in net loss of unconsolidated entities

$     198.5     $     232.9
Equity in net loss of unconsolidated entities                     (0.9 )          (2.1 )
Total                                                      $     197.6     $     230.8
Income tax expense                                         $      45.6     $      47.8
Effective tax rate                                                23.1 %          20.7 %



Our effective tax rate in 2019 was 23.1%, an increase of 2.4 percentage points
compared with 20.7% in 2018, primarily due to minimum taxes and non-deductible
expenses in 2019.



                                       60

--------------------------------------------------------------------------------

Table of Contents

Liquidity and Capital Resources



As of December 31, 2019, we had cash, cash equivalents, and investments of
$367.5 million, down $28.4 million from the end of 2018. The decrease reflects
cash provided by operating activities and proceeds from long-term debt of $610.0
million, partially offset by $681.9 million of cash paid for the acquisition of
DBRS and AdviserLogic, $165.6 million of repayments of long-term debt, $80.0
million of capital expenditures, dividends paid of $47.8 million, and $15.2
million for employee taxes paid from withholding of restricted stock units. We
also used $4.9 million to repurchase common stock under our share repurchase
program, of which $0.3 million was repurchased in the fourth quarter of 2018,
but was settled and paid for in January 2019. Purchases of equity-method
investments of $1.5 million also offset the cash inflows.

                  [[Image Removed: a1110k19cashequivbw03.jpg]]

Cash provided by operating activities is our main source of cash. In 2019, cash
provided by operating activities was $334.4 million, reflecting $292.9 million
of net income, adjusted for non-cash items and $41.5 million in positive changes
from our net operating assets and liabilities.

On July 2, 2019, we entered into a new senior credit agreement (the Credit
Agreement), the initial borrowings under which were made to finance the DBRS
acquisition, and repaid all outstanding obligations under the prior credit
facility. The Credit Agreement provides the company with a five year
multi-currency credit facility with an initial borrowing capacity of up to
$750.0 million, including a $300.0 million revolving credit facility and a term
loan facility of $450.0 million. We had an outstanding principal balance of
$513.1 million as of December 31, 2019 and a revolving credit facility borrowing
availability of $230.0 million. The Credit Agreement also contains financial
covenants under which we: (i) may not exceed a maximum consolidated leverage
ratio of 3.50 to 1.00 (or 3.75 to 1.00 for the four fiscal quarters following
any material acquisition (as defined in the Credit Agreement)) and (ii) are
required to maintain a minimum consolidated interest coverage ratio of not less
than 3.00 to 1.00. We were in compliance with the financial covenants as of
December 31, 2019. See Note 3 of the Notes to our Consolidated
Financial Statements for additional information on our new Credit Agreement.
                 [[Image Removed: a1010k19debtbw02crpped.jpg]]

                                       61

--------------------------------------------------------------------------------

Table of Contents




We believe our available cash balances and investments, along with cash
generated from operations and the borrowing capacity under our Credit Agreement,
will be sufficient to meet our operating and cash needs for at least the next 12
months. We invest our cash reserves in cash equivalents and investments and
maintain a conservative investment policy. We invest most of our investment
balance (approximately $32.0 million, or 95.8% of our total investments balance
as of December 31, 2019) in stocks, bonds, options, mutual funds, money market
funds, or exchange-traded products that replicate the model portfolios and
strategies created by Morningstar. These investment accounts may also include
exchange-traded products where Morningstar is an index provider.

Approximately 70% of our cash, cash equivalents, and investments as of
December 31, 2019 was held by our operations outside the U.S., up from about 67%
as of December 31, 2018. The amount of accumulated undistributed earnings of our
foreign subsidiaries was approximately $240.5 million as of December 31, 2019.
We have not recorded deferred income taxes on the $240.5 million primarily
because most of these earnings were previously subject to the one-time deemed
mandatory repatriation tax under the Tax Cuts and Jobs Act of 2017. In February
2019, we repatriated approximately $45.8 million of our foreign earnings to the
U.S. Otherwise, we generally consider our U.S. directly-owned foreign subsidiary
earnings to be permanently reinvested.

We intend to use our cash, cash equivalents, and investments for general corporate purposes, including working capital and funding future growth.



In December 2017, the board of directors approved a share repurchase program
that authorizes the company to repurchase up to $500.0 million in shares of the
company's outstanding common stock, effective January 1, 2018. The authorization
expires on December 31, 2020. We have repurchased a total of 244,180 shares for
$25.6 million through December 31, 2019 and had approximately $474.4 million
available for future repurchases as of December 31, 2019.

In 2019, we also paid dividends of $47.8 million. In February 2020, our board of
directors declared a quarterly dividend of 30 cents per share. The dividend is
payable on April 30, 2020 to shareholders of record as of April 3, 2020. While
subsequent dividends will be subject to board approval, we expect to make
regular quarterly dividend payments of 30 cents per share in 2020.

We expect to continue making capital expenditures in 2020, primarily for
computer hardware and software provided by third parties, internally developed
software, and leasehold improvements for new and existing office locations. We
continue to adopt more public cloud and software as a service applications for
new initiatives and are in the process of migrating relevant parts of our data
centers to the public cloud over the next several years. During this migration,
we expect to run certain applications and infrastructure in parallel. These
actions will have some transitional effects on our level of capital expenditures
and operating expenses.

We also expect to use a portion of our cash and investments balances in the first quarter of 2020 to make annual bonus payments of approximately $83.4 million related to the 2019 bonus compared to $62.0 million in 2018. The increase is primarily due to the acquisition of DBRS.

Consolidated Free Cash Flow



As described in more detail above, we define free cash flow as cash provided by
or used for operating activities less capital expenditures. We present free cash
flow solely as supplemental disclosure to help investors better understand how
much cash is available after we spend money to operate our business. Our
management team uses free cash flow to evaluate our business. Free cash flow is
not a measure of performance. Also, the free cash flow definition we use may not
be comparable to similarly titled measures used by other companies.

(in millions)                             2019        2018      Change
Cash provided by operating activities   $ 334.4     $ 314.8       6.2 %
Capital expenditures                      (80.0 )     (76.1 )     5.1 %
Free cash flow                          $ 254.4     $ 238.7       6.6 %




                                       62

--------------------------------------------------------------------------------

Table of Contents



We generated free cash flow of $254.4 million in 2019, an increase of $15.7
million compared with 2018. The change reflects a $19.6 million increase in cash
provided by operating activities as well as a $3.9 million increase in capital
expenditures.

Acquisitions

We paid a total of $683.3 million, less cash acquired, related to acquisitions
over the past three years. We describe these acquisitions in Note 8 of the Notes
to our Consolidated Financial Statements.

We paid a total of $33.7 million related to purchasing additional investments in
unconsolidated entities over the past three years. We describe these investments
in Note 10 of the Notes to our Consolidated Financial Statements.

Divestitures



We sold our 15(c) board consulting services product line in 2018 and received a
total of $10.5 million related to this sale. We sold HelloWallet in 2017 and
received a total of $23.7 million related to this sale. For more information,
please see Note 9 of the Notes to our Consolidated Financial Statements.


Application of Critical Accounting Policies and Estimates



Our discussion and analysis of our financial condition and results of operations
are based on our Consolidated Financial Statements, which have been prepared in
accordance with GAAP. We discuss our significant accounting policies in Note 2
of the Notes to our Consolidated Financial Statements. The preparation of
financial statements in accordance with GAAP requires our management team to
make estimates and assumptions that affect the reported amounts of assets,
liabilities, revenue, expense, and related disclosures included in our
Consolidated Financial Statements.

We continually evaluate our estimates. We base our estimates on historical
experience and various other assumptions that we believe are reasonable. Based
on these assumptions and estimates, we make judgments about the carrying values
of assets and liabilities that are not readily apparent from other sources. Our
actual results could vary from these estimates and assumptions. If actual
amounts are different from previous estimates, we include revisions in our
results of operations for the period in which the actual amounts become known.

We believe the following critical accounting policies reflect the significant
judgments and estimates used in the preparation of our Consolidated Financial
Statements:

Revenue Recognition

Most of our revenue comes from the sale of subscriptions for data, software, and
Internet-based products and services. We recognize this revenue in equal amounts
over the term of the subscription or license, which generally ranges from one to
three years. We also provide research, investment management, retirement advice,
and other services. We recognize this revenue when the service is provided or
during the service obligation period defined in the contract.

We make significant judgments related to revenue recognition, including
identifying the transaction price in a contract. For contracts that combine
multiple products and services or other performance obligations, we make
judgments regarding the value of each obligation in the arrangement based on
selling prices of the items as if when sold separately. We recognize revenue as
we satisfy our performance obligations under the terms of the contracts with our
customers. If arrangements include an acceptance provision, we begin recognizing
revenue upon the receipt of customer acceptance.

We make judgments at the beginning of an arrangement regarding whether or not collection of the consideration to which we are entitled is probable. We typically sell to institutional customers with whom we have a history of successful collections and assess the probability of collection on a customer-by-customer basis.




                                       63

--------------------------------------------------------------------------------

Table of Contents



Deferred revenue is the amount collected in advance for subscriptions, licenses,
or services that has not yet been recognized as revenue. Deferred revenue
totaled $282.3 million at the end of 2019 (of which $250.1 million was
classified as a current liability with an additional $32.2 million included in
other long-term liabilities). We expect to recognize this deferred revenue in
future periods as we fulfill our service obligations under our subscription and
service agreements.

The amount of deferred revenue may increase or decrease based on the mix of
contracted products and services and the volume of new and renewal
subscriptions. The timing of future revenue recognition may change depending on
the terms of the applicable agreements and the timing of fulfilling our service
obligations. To the extent that there are material differences between our
determination of deferred revenue and its expected realization and actual
results, our financial condition or results of operations may be affected.

Acquisitions, Goodwill, and Other Intangible Assets
We generally acquire businesses which are accounted for as business
combinations. Our financial statements reflect the operations of an acquired
business starting from the completion of the transaction. We record the
estimated fair value of assets acquired and liabilities assumed as of the date
of acquisition.

To account for each business combination, we utilize the acquisition method of
accounting which requires the following steps (1) identifying the acquirer, (2)
determining the acquisition date, (3) recognizing and measuring identifiable
assets acquired and liabilities assumed and (4) recognizing and measuring
goodwill or a gain from a bargain purchase.

Regardless of whether an acquisition is considered to be a business combination
or an asset acquisition,
allocating the purchase price to the acquired assets and liabilities involves
management judgment. We base the fair value estimates on available historical
information and on future expectations and assumptions that we believe are
reasonable, but these estimates are inherently uncertain.
Determining the fair value of intangible assets requires significant management
judgment in the following areas:
•      Identify the acquired intangible assets: For each acquisition, we identify

the intangible assets acquired. These intangible assets generally consist

of customer relationships, trademarks and trade names, technology-related


       intangibles (including internally developed software and databases), and
       in certain acquisitions, noncompete agreements.

• Estimate the fair value of these intangible assets: We may consider

various approaches to value the intangible assets. These include the cost

approach, which measures the value of an asset based on the cost to

reproduce it or replace it with another asset of like utility by applying


       the reproduction cost method or replacement cost method; the market
       approach, which values the asset through an analysis of sales and
       offerings of comparable assets which can be adjusted to reflect
       differences between the investment or asset being valued and the

comparable investments or assets, such as historical financial condition

and performance, expected economic benefits, time and terms of sale,

utility, and physical characteristics, and the income approach, which

measures the value of an asset based on the present value of the economic

benefits it is expected to produce utilizing inputs such as estimated

future cash flows based on forecasted revenue growth rates and EBITDA

margins, estimated attritions rate and weighted average cost of capital

and discount rate assumptions.

• Estimate the remaining useful life of the assets: For each intangible

asset, we use judgment and assumptions to establish the remaining useful

life of the asset. For example, for customer relationships, we determine

the estimated useful life with reference to observed customer attrition

rates. For technology-related assets such as databases, we make judgments

about the demand for current data and historical metrics in establishing

the remaining useful life. For internally developed software, we estimate

an obsolescence factor associated with the software.




We record any excess of the purchase price over the estimated fair values of the
net assets acquired as goodwill, which is not amortized. Instead, it is subject
to an impairment test annually or whenever indicators of impairment exist. We
review the carrying value of goodwill for impairment at least annually based on
our assessment of impairment indicators. If impairment indicators exist, we
reduce the goodwill balance to reflect the revised fair value.

                                       64

--------------------------------------------------------------------------------

Table of Contents



We believe the accounting estimates related to purchase price allocations and
subsequent goodwill impairment testing are critical accounting estimates because
changes in these assumptions could materially affect the amounts and
classifications of assets and liabilities presented in our Consolidated Balance
Sheets, as well as the amount of amortization and depreciation expense, if any,
recorded in our Consolidated Statements of Income.
Stock-Based Compensation

We include stock-based compensation expense in each of our operating expense
categories. Our stock-based compensation expense primarily reflects grants of
restricted stock units, performance share awards, and market stock units.

We measure stock-based compensation expense at the grant date based on the fair
value of the award and recognize the expense ratably over the award's vesting
period. We measure the fair value of our restricted stock units on the date of
grant based on the market price of the underlying common stock as of the close
of trading on the day before the grant. We estimate expected forfeitures of
stock-based awards at the grant date and recognize compensation cost only for
those awards expected to vest. We later adjust this forfeiture assumption to the
actual forfeiture rate. Therefore, changes in the forfeiture assumptions do not
change the total amount of expense ultimately recognized over the vesting
period. Instead, different forfeiture assumptions would only affect the timing
of expense recognition over the vesting period.

We adjust the stock-based compensation expense to reflect those awards that ultimately vested and update our estimate of the forfeiture rate that will be applied to awards not yet vested.

Income Taxes



Our effective tax rate is based on the mix of income and losses in our U.S. and
non-U.S. operations, statutory tax rates, and tax-planning opportunities
available to us in the various jurisdictions in which we operate. Significant
judgment is required to evaluate our tax positions.

Because of timing differences required by tax law, the effective tax rate
reflected in our Consolidated Financial Statements is different from the tax
rate reported on our tax return (our cash tax rate). Some of these differences,
such as expenses that are not deductible in our tax return, are permanent. Other
differences, such as depreciation expense, reverse over time. These timing
differences create deferred tax assets and liabilities. We determine our
deferred tax assets and liabilities based on temporary differences between the
financial reporting and the tax basis of assets and liabilities.

As of December 31, 2019, we had gross deferred tax assets of $46.0 million and
gross deferred tax liabilities of $128.0 million. The deferred tax assets
include $4.5 million of deferred tax assets related to $21.4 million of net
operating losses (NOLs) of our non-U.S. operations. In assessing the
realizability of our deferred tax assets, we consider whether it is more likely
than not that some portion or all of the deferred tax assets will not be
realized. We have recorded a valuation allowance against all but approximately
$11.7 million of the non-U.S. NOLs, reflecting the likelihood that the benefit
of the NOLs will not be realized. We have not recorded a valuation allowance
against the U.S. federal NOLs of $0.8 million because we expect the benefit of
the U.S. federal NOLs to be fully utilized before expiration.

In assessing the need for a valuation allowance, we consider both positive and
negative evidence, including tax planning strategies, projected future taxable
income, and recent financial performance. If we determine a lower allowance is
required at some point in the future, we would record a reduction to our tax
expense and valuation allowance. These adjustments would be made in the same
period we determined the change in the valuation allowance was needed. This
would cause our income tax expense, effective tax rate, and net income to
fluctuate.

We use judgment to identify, recognize, and measure the amounts of uncertain tax
positions to be recorded in the financial statements related to tax positions
taken or expected to be taken in a tax return. We recognize liabilities to
represent our potential future obligations to taxing authorities for the
benefits taken in our tax returns. We adjust these liabilities, including any
impact of the related interest and penalties, in light of changing facts and
circumstances, such as the progress of a tax audit. A number of years may elapse
before a particular matter for which we have established a reserve is audited
and finally resolved. The number of years with open tax audits varies depending
on the tax jurisdiction.


                                       65

--------------------------------------------------------------------------------

Table of Contents



We use judgment to classify unrecognized tax benefits as either current or
noncurrent liabilities in our Consolidated Balance Sheets. Settlement of any
particular issue would usually require the use of cash. We generally classify
liabilities associated with unrecognized tax benefits as noncurrent liabilities.
It typically takes several years between our initial tax return filing and the
final resolution of any uncertain tax positions with the tax authority. We
recognize favorable resolutions of tax matters for which we have previously
established reserves as a reduction to our income tax expense when the amounts
involved become known.

Assessing the future tax consequences of events that have been recognized in our
Consolidated Financial Statements or tax returns requires judgment. Variations
in the actual outcome of these future tax consequences could materially impact
our financial position, results of operations, or cash flows.

Contingencies



We are subject to various claims and contingencies related to legal proceedings
and regulatory investigations. These legal proceedings and regulatory
investigations involve inherent uncertainties including, but not limited to,
court rulings, negotiations between affected parties, and government actions.
Assessing the probability of loss for such contingencies and determining how to
accrue the appropriate liabilities requires judgment. If actual results differ
from our assessments, our financial position, results of operations, or cash
flows would be affected.

Recently Issued Accounting Pronouncements

Refer to Note 18 of the Notes to our Consolidated Financial Statements for recently adopted accounting pronouncements and recently issued accounting pronouncements not yet adopted as of December 31, 2019.

Contractual Obligations



The table below shows our known contractual obligations as of December 31, 2019,
and the expected timing of cash payments related to these contractual
obligations:

(in millions)                2020        2021        2022        2023        2024       Thereafter       Total
Minimum commitments on
non-cancelable operating
lease obligations (1)      $  41.7     $  37.9     $  25.4     $  22.9     $  17.7     $      55.7     $ 201.3
Minimum payments related
to long-term financing
agreements                     1.1           -           -           -           -               -         1.1
Minimum payments on
Credit Agreement (2)          11.3        14.1        22.5        22.5       444.1               -       514.5
Unrecognized tax
benefits (3)                  10.8           -           -           -           -               -        10.8
Total                      $  64.9     $  52.0     $  47.9     $  45.4     $ 461.8     $      55.7     $ 727.7

(1) The non-cancelable operating lease obligations are mainly for office space.

(2) The minimum payments on the term facility and revolving credit facility reflect outstanding principal balance of $513.1 million and an estimate for interest and commitment fees.



(3) Represents unrecognized tax benefits (including penalties and interest, less
the impact of any associated tax benefits). The amount included in the table
represents items that may be resolved through settlement of tax audits during
2020. The table excludes $3.0 million of unrecognized tax benefits, included as
a long-term liability in our Consolidated Balance Sheet as of December 31, 2019,
for which we cannot make a reasonably reliable estimate of the period of
payment.

                                       66

--------------------------------------------------------------------------------

Table of Contents

© Edgar Online, source Glimpses